Thuraya Ascom21 User Manual 01 2003
Thuraya Ascom21 User Manual 01 2003
Antenna
needs to be extended
only when operating
in satellite mode
Loudspeaker
End key
Send key ends connection,
establishes connection, switches phone on/off,
redials numbers rejects incoming calls,
steps back in menu
Clear key
Keypad
deletes characters,
dials:
– phone numbers exits the menu,
steps back in menu
– short dialling numbers
– one touch dialling numbers Microphone
– quick menu access
Socket
for connecting
edits:
external devices
– SMS text
– phonebook entries Battery
– greeting charger
0dials international prefix and enters space socket
in phonebook and SMS editor
&provides access to short dialling numbers,
sends pause for DTMF signal
Safety Instructions
General 3 In aircraft
The satellite mobile phone is used for trans- Turn off your mobile phone before boarding
mitting voice, data and fax via the GSM-900 any aircraft. Do not use it on the ground
and the Thuraya satellite network and to uti- without crew permission.
lize the GPS facilities.
In hospitals
Handle your mobile phone with care and
keep it dry. Follow any regulations or rules. Turn off your
Avoid exposing your mobile phone to mobile phone when near medical equip-
extreme hot or cold temperatures. ment.
Avoid placing your mobile phone close to
cigarettes, open flames or any source of Electronic devices
heat. Certain electronic equipment may not be
Only use a soft damp cloth to clean your shielded against the RF signals emitted by
mobile phone. your mobile phone.
To avoid impaired performance, please
ensure your mobile phone’s antenna is not J Qualified service
bent or damaged.
Do not attempt to disassemble your mobile
In a car phone. A broken warranty seal will void the
warranty. The mobile phone does not con-
It is not recommended to use your mobile tain consumer serviceable components. Only
phone while driving a vehicle due to traffic qualified service personnel may install or re-
safety reasons. When using a mobile phone, pair equipment.
park the vehicle before telephoning. Do not
place objects, including either permanently = Batteries and accessories
installed or portable mobile phone, in the
area above the airbag or in the airbag de- Use approved batteries and accessories only.
ployment area. If an in-vehicle mobile phone Use of non-approved accessories may result
is improperly installed and the airbag inflates, in loss of performance, damage to the mo-
it could result in serious injury. bile phone, fire, electric shock or injury.
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Initial steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using the fox key and the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Making and receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Phone number lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
List of dialled numbers (2-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
List of missed calls (2-1)/List of received calls (2-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Options during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Muting/unmuting the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sending DTMF signals during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Put a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Read/write SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
See duration of the current call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Handling more than one call simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Diverting calls (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the voice mailbox (7-2-6)/(1-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Diverting voice calls (3-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Diverting fax calls (3-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Diverting data calls (3-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Clear all diversions (3-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Writing an SMS (1-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Reading an SMS (1-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Handling SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
General SMS parameters (7-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Info broadcast (1-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Switch info broadcast on/off (1-3-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Handling info broadcast topics (1-3-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Set broadcast language(s) (1-3-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Read an info broadcast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Security settings (6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Handling PINs, security code and barring code (6-3/6-4/6-5) . . . . . . . . . . . . . . . . . . . . . . 31
Call Barring (6-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Fixed Dial (6-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Closed User Groups (6-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Phone and call settings (7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Greeting text (7-2-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Time and date (7-5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Language (7-2-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Numbers for voice, fax and data (7-2-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cost settings (7-3-7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting baud rate for data transmission (7-9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Any key answer (7-3-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Send DTMF tone (7-3-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Set call waiting (7-3-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Sending of own number (7-3-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Automatic redial (7-3-5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Activate/deactivate ’one touch dialling’ (7-3-6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Use in a car (7-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restore factory settings (7-7-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LCD Contrast (7-2-5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Network management (4/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Operating mode: GSM and/or SAT (5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Network selection (4-3/4-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual SAT registration (4-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Sound & Alert (7-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Ringing volume (7-1-1-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Ringing melody (7-1-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Ringing type (7-1-1-7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tones on/off (7-1-2 / 7-1-3 / 7-1-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Sound on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Alarms (7-6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Statistics and information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call duration (2-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call costs (2-5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Remaining Credit (2-6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SIM info (6-6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cell info (7-2-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
IMEI number (6-7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the GPS facilities (8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Display your current position (8-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Way point manager (8-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Switch location track on/off (8-3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Show continuous position (8-4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using battery and charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Character and digit input in text editor mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Menu system and quick access codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Phone/Call settings
Getting started
Introduction
Your ascom 21 is a new generation mobile High Power Alerting
phone combining satellite (SAT), GSM-900
The Thuraya system features a ’High Power
(Global System for Mobile communication at
Alerting’ capability that allows you to be no-
900 MHz) and GPS (Global Positioning Sys-
tified of incoming calls even when your mo-
tem) technologies. This provides you with the
Network
bile phone has poor signal coverage. When
advantages of three technologies in one sin-
the mobile phone receives a High Power
gle mobile phone. Its operation in satellite
Alerting signal it will alert you with an ’early
mode is virtually identical to that of GSM
ring’ and a special display message (see page
mode. Operations that you may be familiar
9). To answer the call, you must immediately
with using a typical GSM mobile phones will
extend the antenna and move the mobile
work in a very similar manner when you are
phone into a position that has a clear ’line of
using the Thuraya satellite service. There are,
sight’ to the satellite. When this has occurred
however, a few specific differences between
Statistics/Info
antenna must be pulled out entirely.
divided into many different service regions.
Watch the signal strength indicator on the
The mobile phone searches the network au-
display and move the mobile phone for best
tomatically (see page 42) and determines
connection quality. Satellite calls require the
which service region is active by registering
mobile phone to have a clear open surround-
its presence with the Thuraya system. If the
ings with no obstruction. The presence of
mobile phone has not been able to update
obstacles such as buildings, trees or moun-
this registration due to a weak signal, the
tains between the mobile phone and the sat-
registration information will become out of
ellite will generally prevent communication.
date or ’stale’. This is indicated on the display
To maintain good call quality, it is also impor-
GPS facilities
1
Getting started
Initial steps
} Inserting the SIM card } Connect the charger and
The SIM card (Subscriber Identity Module) is charge the battery
the ’plug’ to the network and provides the You should charge the battery supplied with
mobile phone number, memory for storing the mobile phone as soon as possible to ob-
phone numbers and short text messages tain full battery charge.
Phone number lists
(SMS).
To charge the battery:
To insert the SIM card:
1. Fit the country specific adapter into the
1. Switch off the mobile phone before re- charger
moving the battery and inserting the SIM
2. Plug the charger plug into the charger
card
socket
2. Lift the battery from the back of the mo-
3. Connect the charger to an AC source
bile phone and insert the SIM card as
shown in the pictures below
During a call
Charger plug
Network
8 digits) is initially supplied together with the
SIM card by your service provider and can be When making an emergency call, remember
changed later (see page 31). to give your name and mobile phone number
1. Enter PIN using keys on keypad. as well as the location of the emergency, as
Each digit entered is displayed as an accurately as possible. Remember that your
* mobile phone may be the only means of
2. Press fox key below OK to confirm PIN communication at the scene of an accident
do not cut off the call until given permission
Statistics/Info
Press ! to delete an incorrectly entered digit – With some service providers it may not be
(digit to left of cursor position). Then enter possible to make an emergency call if no
the correct digit.
SIM card is inserted in the mobile phone.
or:
1. Enter a specific emergency number
2. Press ,
Appendix
3
Getting started
Display
$ ! 1.
calls, menus and their submenus, and
Network displays the editors for the phonebook
2. and SMS messages. In idle mode (stand-
11:05p 11.01.01 by), the network name, time and date
are displayed.
Names Menu 3.
3. The softkey line operates together with
fox key the fox key beneath this line. It provides
SMS/Broadcast
4
Phone/Call settings
} Display symbols
$ Battery charge level indicator , While editing text in upper case
(4 filling levels). letters
6 symbol blinking: Battery . While editing text in lower case
empty, one minute is left to end an letters
active call at the most
EFG Numeric input mode (e.g. phone-
% Call set up or call in progress book)
( Ringing tone is switched off EJN While writing an SMS: ’Character
<
Network
An alarm is set count-down’, starts with ’160’
| An unconditional diversion is acti- StR While sending to and receiving data
vated from an external device (e.g. using
& 1. Keypad is locked the mobile phone as a modem con-
2. Blinking symbol during a call: nected to a PC):
Depending on the network, the S s : Sending data to PC,
symbol indicates that ciphering r R : Receiving data from PC
(call encryption) is off 7 Mobile Phone operates in GPS
Statistics/Info
Filling of the right symbol indicates
v Waiting call SAT signal strength
# Signal strength in High Power
Alerting mode (weak receive sig-
nal). The satellite symbol is blinking
when SAT registration is no longer
up to date
) Roaming sign: Displayed when us-
ing a network different from your
GPS facilities
5
Getting started
Names Menu
During a call
Select
Press fox key on the left side to select the left softkey
(e.g. to scroll up in a list)
Diversion
Change
Press fox key anywhere to select a single softkey displayed
SMS/Broadcast
Once you have entered the menu, you may } Menu position indicator
also scroll through it by pressing the upper
Within a menu level the ’position indicator’
and lower volume key beside the loudspeak-
shows you the position of the entry currently
er (see page 10).
selected:
7-1-1-5-1 !
Others Position
Security settings
VIP indicator
Business
Select
6
Phone/Call settings
} Menu navigation using quick } Simplified menu
access codes You may find that you do not want to use
Instead of navigating by means of softkeys, the complete menu all the time. In this case,
you can alternatively navigate the menu by you can switch to the ’simplified menu’
means of ’quick access codes’. The quick ac- which offers access to the most important
cess code in the display tells you the current entries of the standard menu.
position in the branch of the menu tree:
To switch to the simplified menu:
Quick access code Press fox key below Menu for 2 seconds
The } symbol in the display
Network
7-1-1-5-1 !
reminds you that the simplified
Others menu is activated
VIP To switch back to the standard menu:
Business
Press fox key below Menu for 2 seconds
Select again
To make use of quick access codes for the
example above: } Notation in this manual
Statistics/Info
1. Press fox key below Menu
Exit the menu 2. Scroll to Settings
3. Press fox key below Select
If you want to exit the menu system and go
4. Scroll to Sound & Alert
back to idle mode:
5. Press fox key below Select
Press ! for 2 seconds 6. Scroll to Ringing
7. Press fox key below Select
8. Scroll to Caller Groups
9. Press fox key below Select
GPS facilities
7
Getting started
Press , Press .
} Receiving a call
When you receive a call this is indicated in Accept a call
several ways:
Press ,
– You hear the ringing tone (melody and
volume according to the current setting) Reject a call
Diversion
Press Silent
$% !
+6547895894
Silent Reject
$% !
Security settings
John Fox
Silent Reject
8
Phone/Call settings
High Power Alerting Turn High Power Alerting melody off
If someone tries to call you in SAT mode, but Press Silent
field strength is insufficient, the call cannot The High Power Alerting melody is
be transmitted. Instead of this you will hear a silenced, you can take measures to
special ringing melody and the message accept the call (see below)
’SAT Altering, Find Improved Reception’ indicated
on the display and the High Power Alerting Reject the call
symbol (#) is displayed: ’Rejecting’ the call in this case means that the
mobile phone does not try to get a connec-
Network
# tion any longer.
SAT Alerting Press Reject
Find Improved The call is definitely terminated
Reception
Measures to accept the call
Silent Reject
– Try to find a place for improved reception
In High Power Alerting mode a call cannot be – Pull out the mobile phone’s antenna
accepted unless the user moves to a better
Statistics/Info
if activated.
GPS facilities
Appendix
9
Getting started
Volume
Diversion
SMS/Broadcast
Security settings
10
Phone/Call settings
Phone number lists
There are four different lists which are stored in your mobile phone and which you can use to
call phone numbers:
– the phonebook
– the list of dialled numbers,
– the list of received calls
– the list of missed calls
Network
Phonebook
The phonebook you can create on your SIM Input sources for phonebook entries
card is a convenient aid to allow you to call
There are different ways to make a new
people by names instead of numbers.
phonebook entry:
Only the phonebook entries of the SIM card
1. First enter a number to be dialled and
presently inserted are available.
then store the number in the phonebook
Statistics/Info
mitted. So instead of numbers, the corre- 4. The number of an SMS sender while you
sponding names are shown in the display are reading the SMS (see page 26).
when you are called from a phone number
which is assigned to a phonebook name. 5. A number from the list of missed calls
(see page 16).
Moreover, the names from the phonebook
entries are found and displayed in the follow- 6. A number from the list of received calls
ing lists: (see page 16).
11
Getting started
The first entry in the phonebook has always number (see page 20). The maximum num-
to be made as described above. ber of phonebook entries is determined by
your SIM card.
Press Select
12
Phone/Call settings
} Replace a phonebook entry One touch dialling
In case you are about to add a phonebook Phonebook entries assigned to a number
entry, but the phonebook memory of your from 2 to 9 can be dialled at the press of a
SIM card is full, you are alerted to this and re- single key if ’one touch dialling’ is activated
quested to enter the phonebook in order to In idle mode:
select an existing entry which will be re- Press 2 to 9 for 2 seconds
placed by the new one. Phonebook entries The assigned name is displayed,
stored by your service provider may possibly the number is dialled automatically
not be replaced. Note:
One touch dial key 1 is automatically as-
Network
To replace an existing entry:
signed to your voicemail number after you
Scroll to the entry to be replaced have activated it (see page 20).
Press Replace
} Check phonebook entries
If you don’t want to replace an entry:
You can see the complete entry including the
Press ! phone number and short dialling number if
The new entry will not be added to assigned.
Statistics/Info
name to be dialled as often as indicated by entries as described on page 49.
its position on the key
e.g. three times 5; the first } Send phonebook entry as SMS
name in the list beginning with ’L’
is displayed You can send a number from the phonebook
If necessary scroll up or down the list until together with the corresponding name to an
the desired name is highlighted SMS recipient:
Press ,
Press Names
The phonebook is displayed
GPS facilities
13
Getting started
14
Phone/Call settings
List of dialled numbers (2-3)
Your mobile phone stores the last 10 num- } Store number in the phonebook
bers you have dialled.
Select Menu > Call Register > Dialled Calls
Note: The list of dialled numbers is
In case the number is stored in the phone- displayed, showing the most
book and assigned to a name, the corre- recently dialled number
sponding name is displayed in the list of di- Scroll to the number to be stored
alled numbers instead of the number. Press Options
Select Save
Network
The phonebook editor is displayed
} See details of a dialled number (see page 12)
Select Menu > Call Register > Dialled Calls
The list of dialled numbers is } Delete a number from the list
displayed, showing the most
Select Menu > Call Register > Dialled Calls
recently dialled number The list of dialled numbers is
Scroll to the number to be redialled
displayed, showing the most
Press Options recently dialled number
Statistics/Info
recently dialled number
Scroll to the number to be redialled
Press Options
Press Options
Select Clear List
Select Call Press Clear
Tip: Quick redial
To redial a formerly dialled number you may } Send as SMS
also use a quick access to the dialled num- Select Menu > Call Register > Dialled Calls
bers. The list of dialled numbers is
displayed, showing the most
To redial the last called number: recently dialled number
GPS facilities
15
Getting started
available, unless you miss another call. Select Menu > Call Register > Missed Calls
16
Phone/Call settings
Options during a call
Your mobile phone offers a number of op- Note:
tions which are only available during a call. Some supplementary services will be unavail-
You cannot use all of these features at all able during satellite calls to other Thuraya
times, because they vary depending on cur- mobile phones.
rent circumstances.
Network
You can switch off the microphone so that To mute the microphone:
the caller is not able to hear what is being
Press Options
said at your end of the line.
Select Mute
Statistics/Info
call to a service which accepts only DTMF
tones, e.g. in order to enter access codes for
Note:
listening to an answering machine. After the
To add a pause in your dialling string you
function is switched on, a DTMF tone is sent
may long press the % key (p is displayed
with each key press.
to indicate the pause).
The function has to be called for each DTMF
tone sequence to be sent.
GPS facilities
17
Getting started
If you handle more than one call simulta- Reject a waiting call
neously the following symbols show a call’s
To reject the waiting call:
status together with the name from the
phonebook or with the number of the call, if Press Reject
transmitted:
Security settings
B active call
u call on hold
v waiting call
18
Phone/Call settings
} Make a new call To add a party during a call:
During a call you may call a new number. The Make a new call (see above)
active call will be put on hold. Press Options
Select Conference
Enter the number via the keypad You now can talk to all parties at
Press , the same time.
or:
Press Options To add another call:
Select New Call
Enter the number via the keypad Make a new call and repeat these steps
Press ,
Network
Connect a private call
Make a new call using the You can isolate a party from the conference
phonebook and talk exclusively with this ’private call’.
Press Options The other parties of the conference will be
Select Names put on hold and will not hear what you are
The phonebook is displayed speaking with the ’private’ party:
Scroll to the desired name
Press Options
Statistics/Info
Press Options
only if your second line is not busy with an-
Select Swap
other call.
} Transfer a call
} End one call
If you have one single call on hold and a
second one active you can connect the two To remove one call from the conference:
parties and disconnect yourself: Press Options
Select Remove
Press Options
A list of all parties is displayed
Select Call Transfer
GPS facilities
19
Getting started
20
Phone/Call settings
Diverting voice calls (3-1)
You can divert incoming voice calls to your } Divert calls to the voice mailbox
voice mailbox or to another phone number.
Select Menu > Call Divert > Voice >
Diversion conditions
[diversion condition] > Activate >
Voicemail
Incoming voice calls can be forwarded for If you have not yet stored your
the following conditions: voice mailbox number, you now
will get the opportunity to do this;
– All Voice (3-1-1): then the diversion will be set
Network
All calls in general and regardless of any
circumstances are diverted to your voice } Divert calls to a phone number
mailbox or to another phone number
(perhaps if you don’t want to be dis- Select Menu > Call Divert > Voice >
turbed – your mobile phone will not even [diversion condition] > Activate >
Other Number
ring); also called ’unconditional diversion’ The last set number is displayed
– Busy (3-1-2): Enter or change the number, or leave the
Calls are diverted to your voice mailbox number unchanged
Statistics/Info
– Not Reachable (3-1-4): seconds by default. You can change this set-
Calls are diverted to your voice mailbox ting:
or to another phone number only if your
Select Menu > Call Divert > Voice >
mobile phone is switched off or the
No Reply > Activate > Set Delay
signal strength is too weak to establish Select the delay time from the list
connection to your mobile phone.
Note: } Show diversion status
You may set more than one diversion for Select Menu > Call Divert > Voice >
voice calls at a time (e.g. for Busy and No Re- [diversion condition] > Status >
GPS facilities
ply), but selecting All Voice has the highest pri- Voicemail or Other Number
ority and will override the others. The current status is displayed
21
Getting started
Activate > Voicemail Select Menu > Call Divert > All Fax >
If you have not yet stored your
voice mailbox number, you now
Deactivate > Voicemail or
will get the opportunity to do this;
Other Number
then the diversion will be set
number unchanged
Press Save
Note:
You may select a number from the phone-
book by pressing Names.
Usually voice mailboxes cannot store data } Show status of data diversion
calls. So diverting data calls to your voice
Select Menu>Call Divert>All Data>Status>
mailbox probably won’t work.
Voicemail or Other Number
} Divert data to a phone or } Clear data diversion
PC number
Select Menu > Call Divert > All Data >
Select Menu > Call Divert > All Data > Deactivate > Voicemail or
Activate > Other Number Other Number
SMS/Broadcast
Note:
You may select a number from the phone-
book by pressing Names.
Security settings
22
Phone/Call settings
SMS messages
You can receive and send short text messag- Prerequisite:
es (SMS), each consisting of up to 160 char- Store number of SMS center (7-8-1)
acters. Before you can send or receive any messag-
This is a network feature and requires a sub- es, you need to set the number of your mes-
scription with the service provider. sage center; you get this number from your
service provider:
Messages can be stored on the SIM card and
sent and received via GSM or SAT. Select Menu > Settings > SMS Parameter >
Network
SMS Center
Enter the number of the SMS center
Press Save
} Editing tips
jkl5
1. For instructions on how to use the keys
and move the cursor, see ’Character and The current letter is displayed inverted in the
digit input in text editor mode’ on page softkey line.
Statistics/Info
58.
Display while no key is pressed:
2. When you press a key, the characters
which can be typed with this key are dis- E II .
played in the middle of the softkey line.
Thank|
3. The ’count down’ number in the status
line tells you how many characters you
can add to the message.
Options
4. While entering lower case letters you see
GPS facilities
23
Getting started
In case you are about to save an SMS, but the fine a different format for the current SMS
memory of your SIM card is full, you are before sending, forwarding or saving:
alerted to this and requested to enter the Select Menu > Messages > Write Message
SMS list in order to select an SMS which will Write the message
be replaced by the new one. Press Options
To replace an existing SMS after having Select Format
pressed Save for a displayed SMS: The current setting is displayed
Press Change
The SMS list is displayed Select the desired format
Scroll to the entry to be replaced
Press Replace
During a call
Delivery report
If you don’t want to replace an entry: By altering the general setting you may order
or cancel a delivery report for the current
Press ! SMS before sending, forwarding or saving:
The SMS will not be added to the
list Select Menu > Messages > Write Message
Write the message
Press Options
Select Delivery Report
The current setting (On or Off) is dis-
Diversion
played
Press Change
Press Save
Validity
By altering the general setting you may set a
different validity period for the current SMS
SMS/Broadcast
24
Phone/Call settings
Reading an SMS (1-2)
When a new message has arrived, this is dis- Select an old or a saved SMS
played together with the total number of In order to display a previously read or a
new messages, e.g.: saved draft SMS:
$ + ! Select Menu > Messages > List Messages
Statistics of the SMS list are dis-
5 New Messages played:
- Number of unread messages
Network
- Total number of messages on SIM
List - Free SIM space for messages
Press List
If you don’t want to see the reminder, you The SMS list is displayed
can clear it by pressing !. The counter will
be reset for the next SMS messages to arrive.
} SMS list
Note:
The SMS list contains all SMS messages you
In case you have missed a call, or a new cell
have saved and received:
Statistics/Info
cause of a lack of memory space, the SMS At the beginning of each entry in the list, a
centre stores it until you have deleted some symbol indicates the status of the SMS:
old messages.
= Read SMS
In order to read an SMS, you first have to en- ? Unread SMS
ter the SMS list and select the SMS to be
\ Saved (draft) SMS
read.
To select a newly received SMS for read- Select the SMS to be read from the list
ing, you can enter the SMS list immediately: Press Read
The message is displayed:
Press List
The SMS list is displayed
16:30 11.01.01
Maybe I’ll be late 1
hour tonight, because
there’s no ship at 6.
Options
Appendix
25
Getting started
Note:
’Reply’ is not possible for ’draft’ messages.
Select Edit
The SMS editor is displayed
(see page 23)
Security settings
26
Phone/Call settings
General SMS parameters (7-8)
For the following SMS parameters you can } SMS center (7-8-1)
make settings which will be applied as gen-
Select Menu > Settings> SMS Parameter >
eral SMS parameters for all of your messag-
es; nevertheless some can be changed for an
SMS Center
Enter the number of your SMS center
individual SMS (see page 24):
Press Save
– SMS Center (7-8-1)
Select to enter or change the center } Validity (7-8-2)
number provided by your service provider
Network
Select Menu > Settings> SMS Parameter >
– Validity (7-8-2) Validity
You can choose the period before the The current setting is displayed
SMS is deleted automatically in the Press Change
message center. Selectable validity peri- Select the desired validity period
ods are: 1 h, 6 h, 12 h, 24 h, 48 h,
1 week, maximum time } SMS format (7-8-3)
– Format (7-8-3)
Statistics/Info
Display of information when the mes- The current setting (On or Off) is dis-
sage has been delivered to its destination played
or reason if it is delayed or if delivery is Press Change
not possible. Press Save
GPS facilities
Appendix
27
Getting started
Press Save
topic list.
Select Messages > Info Broadcast > Topic
The topic list is displayed Select Messages > Info Broadcast > Topic
Press Options The topic list is displayed
Select Insert Scroll to the topic to select
Enter the topic number Press Options
Press Next Select Mark or Unmark
Enter the topic name
Press Save
Security settings
28
Phone/Call settings
} Edit a topic } Delete a topic
Select Messages > Info Broadcast > Topic Select Messages > Info Broadcast > Topic
The topic list is displayed The topic list is displayed
Scroll to the desired topic Scroll to the topic to delete
Press Options Press Options
Select Edit Select Delete
Edit the topic number
Press Next
Edit the topic name
Network
Press Save
Statistics/Info
Read an info broadcast
When a new broadcast arrives, the topic To read the whole info:
name is displayed together with the first line
Press Read
of the info.
GPS facilities
Appendix
29
Getting started
selected.
bers and activate or deactivate them
There are various codes you have to enter to
– change cost charging unit counters
gain access to some of the functions of your
mobile phone: – delete all phonebook entries
– change the PIN2 itself.
PIN (4 to 8 digits)
If you enter an incorrect PIN2, your input is
The PIN (Personal Identification Number)
rejected, you are advised to reenter the PIN2.
protects your SIM card against unauthorised
The number of attempts you have left is dis-
use and is supplied with the SIM card. The
played.
PIN is required to
During a call
Press OK to confirm
30
Phone/Call settings
Security code (5 digits) Barring code (4 digits)
By default, the security code is not set. You The barring code (also called ’network pass-
can use the security code to word’) is supplied with the SIM card from
your service provider and will be needed to
– protect your mobile phone against unau-
handle the security with the network. It is
thorised use even if another mobile
possible to lock some mobile phone features
phone’s SIM card is used
that interact with the network. The barring
– restore the factory settings of your mo- code is required to
bile phone
– activate or deactivate the barring of calls
Network
– switch security control by security code – change the barring code itself.
off or on
– change the security code itself. The procedures after having entered an in-
correct barring code vary depending on ser-
If you enter an incorrect security code vice providers.
10 times in succession, the mobile phone is
locked for one hour, before you have
10 more attempts and so on. Only emergen-
Statistics/Info
You can switch PIN control off or on, but The security code can be deactivated and
beware of the risk of unauthorised use when activated again:
PIN control is switched off!
Select Menu > Security > Security Code
Select Menu > Security > PIN Code The current setting is displayed
The current setting is displayed Press Change
Press Change Press Save
Press Save Enter security code
Enter PIN Press OK
Press OK
GPS facilities
Note:
There is no preset security code in your new
mobile phone, you are advised to set it,
when you select this function for the first
time.
Appendix
31
Getting started
32
Phone/Call settings
} Barring of outgoing calls (6-1-1) } Barring of incoming calls (6-1-2)
Barring of the following outgoing call types Barring of the following incoming call types
can be activated/deactivated and the current can be activated/deactivated and the current
barring status for each of them can be dis- barring status for each of them can be dis-
played: played:
– All Calls (6-1-1-1) – All Calls (6-1-2-1)
All outgoing calls are blocked except No calls can be received.
emergency calls (numbers 112 for GSM
– Calls Abroad (6-1-2-2)
and 112, 911 and 999 for SAT).
Calls can only be received when you are
Network
– All Int. Calls (6-1-1-2) in reach of your home network.
Only national calls can be made.
– Int. Except Home (6-1-1-3) Activate/deactivate (6-1-2)
Only calls within and to your home coun- Select Menu > Security > Call Barring >
try can be made. Incoming > [call type] >
Activate or Deactivate
Enter barring code
Activate/deactivate (6-1-1)
Statistics/Info
Clear all barring of outgoing calls
(6-1-3-1)
Select Menu > Security > Call Barring >
Clear Barrings > Outgoing
Enter the barring code
Press OK
(6-1-3-2)
Select Menu > Security > Call Barring >
Clear Barrings > Incoming
Enter the barring code
Press OK
Press OK
33
Getting started
If you dial a number which does not corre- Replace a fixed dialling number
spond with the set of fixed dialling numbers,
During a call
Show List
Select Menu > Security > Fixed Dial>On / Off Scroll to the desired name/number
Press Change Press Options
Press Save Select Delete
Enter PIN2 Enter PIN2
Press OK Press OK
Press Delete
Note:
If ’fixed dial’ is activated, but the fixed dial list
is empty, no calls can be made!
Security settings
34
Phone/Call settings
} Show details of fixed dialling
numbers (6-2-1)
Select Menu > Security > Fixed Dial > Show
List
Scroll to the desired name/number
Press Options
Select Detail
Name and number of the entry are
displayed
Network
Closed User Groups (6-8)
Some service providers offer subscription to } Activate a closed user group
the ’closed user group’ feature. You may
Select Menu > Security > Closed Group
save call costs by making calls within a closed The current setting is displayed
user group. A closed user group is a pool of Press Change
phone numbers which your service provider Select On or Preset
Statistics/Info
The current setting is displayed
Press Change
Select Off
GPS facilities
Appendix
35
Getting started
The time stamps are also required for 11:05p) or 24 hour format (e.g. 23:05):
– the list of dialled numbers Select Menu > Settings > Clock >Time Format
– the list of missed calls The current setting is displayed
– the list of received calls and Press Change
– setting and alerting alarms. Scroll to the desired the time format
Press Select
The internal clock for alarms will still keep on
running for about one hour if neither the } Set date (7-5-3)
battery nor the charger is connected.
Select Menu > Settings > Clock > Set Date
Diversion
Language (7-2-1)
The default language for general use (e.g. for To change the language setting:
displayed text) is preset in the SIM card (see
Select Menu > Settings > Phone > Language
page 49) but you may select a custom lan- The current setting is displayed
guage. Scroll to the desired language
The languages for the info broadcast service (Automatic = language preset in the
can be selected independently; see page 29. SIM card)
Security settings
Press Select
36
Phone/Call settings
Numbers for voice, fax and data (7-2-4)
If you have obtained more than one mobile To store numbers for services:
phone number from your service provider
Select Menu > Settings > Phone >
and the SIM card supports this, you can store
Own Number > Voice or Fax or Data
different mobile phone numbers for voice, Enter the number
data and fax calls on the SIM card as a re- Press Save
minder.
Network
Cost settings (7-3-7)
To keep control over your call costs, you may } Set charge rate
set a charge rate, i.e. an amount of money
Select Menu > Settings > Call > Cost >
(in some currency) per call unit, and an accu-
Charge Rate
mulated call cost limit (expressed as a num- The current setting is displayed
ber of call units or as an amount of money). Press Change
Furthermore, you may select whether or not Enter PIN2
Statistics/Info
You can define a cost limit; the mobile Select Settings > Call > Cost > Cost Limit
The current setting is displayed
phone will suspend service when the cost
Press Change
limit is reached. Enter PIN2
– Cost displayed (7-3-7-3) Press OK
Cost information will be displayed after Enter the desired cost limit
finishing a call. This function depends on Press Save
the functionality of the network and can
be switched off or on. } Switch display of cost on/off
Select Settings > Call > Cost >
GPS facilities
37
Getting started
Press Change
Press Save
38
Phone/Call settings
Set call waiting (7-3-3)
If your service provider supports this feature, } Activate/deactivate ’call waiting’
you can answer a call while you are tele- (7-3-3)
phoning with another person. Answering
the new call (’waiting’ call) will put the first Select Menu>Settings>Call>Call Waiting>
Activate or Deactivate
call on hold until you swap to it again (see
Press OK
’Options during a call’ on page 17).
} Display status (7-3-3)
Network
Select Menu>Settings>Call>Call Waiting>
Status
Statistics/Info
If automatic redial is switched on, the mobile To switch automatic redial off or on:
phone automatically redials a dialled number
Select Menu > Settings > Call >
which was busy or not reachable during the
Autom. Redial
first attempt. The current setting is displayed
You can interrupt redialling at any time by Press Change
pressing End or .. Press Save
GPS facilities
Appendix
39
Getting started
– Backlight (7-4-2)
This feature determines whether the dis- For details on how to connect and use the
play and keys are illuminated all the time vehicle docking adapter refer to the manual
or only when you use the mobile phone delivered with the accessory.
when connected to a vehicle docking
adapter.
Diversion
40
Phone/Call settings
Network management (4/5)
You have the choice to telephone in satellite There are several ways to fine-tune the mo-
mode (SAT) or in GSM 900 mode (GSM) – or bile phone’s access to networks so that you
to switch automatically between the two are never in danger of losing connection with
modes if you happen to be in an area where the network.
only one of the two is possible.
Note:
For display symbols indicating the network sta-
tus and status of signal strength, see page 5.
Network
Operating mode: GSM and/or SAT (5)
You can set the mobile phone’s operating } Preferred mode
mode to GSM or to SAT access. Or you may
If you decide to set the ’preferred’ access
use both of them by switching between
either to GSM mode or to SAT mode, the
them.
mobile phone will normally operate in that
Statistics/Info
The current setting is displayed
on a SAT network, the mobile phone pe-
Press Change
Select GSM Preferred or riodically scans for available GSM net-
SAT Preferred or works and will switch to GSM if the
GSM Only or service is available
SAT Only – If SAT Preferred is selected: The mobile
phone will initially attempt to access a
SAT network, if no SAT network is avail-
able it will automatically attempt to
GPS facilities
41
Getting started
42
Phone/Call settings
} Manual network selection (4-3) If GSM Preferred is selected, the terminal
searches the list of GSM networks only. There
With manual network selection, you can
is the entry Search SAT at the end of the found
select a service provider from a list of avail-
GSM networks. Select Search SAT to see the
able ones.
available SAT networks:
To set manual network selection:
Scroll to Search GSM respectively Search SAT
Select Menu > Network > Network Mode at the bottom of the service provider list
The current setting is displayed Press Select
Press Change After a pause, a list of service pro-
Network
Select Manual viders for the alternative mode
After a few seconds a list of service (GSM or SAT) is displayed; SAT
providers for the active mode (GSM search may take up to a few
or SAT) is displayed minutes
Scroll to the desired service provider Scroll to the desired service provider
Press Select Press Select
Statistics/Info
GPS facilities
Appendix
43
Getting started
If you want to set the ringing volume only, Select Menu > Settings > Sound & Alert >
you have to use the menu. You can select Ringing > Volume
from 6 volume levels. The current level is displayed in a
bar chart:
$ !
During a call
Select
Press Select
Scroll to the desired volume level
While adjusting the volume, the
ringing tone is played at the
particular level and the level is
shown in the display
Press Select
Diversion
– alarms
– caller groups Select Menu > Settings > Sound & Alert >
Ringing > Voice
When selecting a ringing melody as de- The current setting is displayed
scribed below, first the currently active melo- Press Change
dy and then the melody of the current list po- Scroll to the desired melody
sition is played. Press Select
Security settings
44
Phone/Call settings
} Melody for incoming faxes and } Melodies for caller groups (7-1-1-5)
data (7-1-1-2) It is possible to assign different ringing melo-
You can set a ringing melody for incoming dies for different caller groups corresponding
fax and data calls: to the caller groups in the phonebook.
Select Menu > Settings > Sound & Alert > Note:
Ringing > Data / Fax The setting of melodies for caller groups only
The current setting is displayed applies to voice calls! So, when you receive a
Press Change fax or a data call from a number, which is re-
Scroll to the desired melody corded in a caller group, you will not hear the
Network
Press Select ringing melody assigned to the concerned
caller group. Instead of it the melody for in-
} Melody for High Power Alerting coming faxes and data (see page 45) will be
(7-1-1-3) played.
You can select a specific melody which will To assign ringing melodies to caller groups:
sound when the signal strength is too weak
to connect you with an incoming call but is Select Menu > Settings > Sound & Alert >
Ringing > Caller Groups >
Statistics/Info
} Melody for alarms (7-1-1-4) } Earset alerting (7-1-1-6)
Select Menu > Settings > Sound & Alert > When earset alerting is set to On, you will
Ringing > Alarm hear the ringing only in a connected earset.
The current setting is displayed If earset alerting is set to Off, you will hear the
Press Change ringing from the buzzer and in the earset.
Scroll to the desired melody
Press Select Select Menu > Settings > Sound & Alert >
Ringing > Earset Alert
The current setting is displayed
Press Change
GPS facilities
Press Save
Appendix
45
Getting started
– Increasing
The specified melodies are played at the Select Menu > Settings > Sound & Alert >
lowest volume at first and keep on get- Ringing > Ringing Type
ting louder each time they are repeated The list of possible settings is
until the maximum volume is reached. displayed
Press Change
– Continuous Scroll to the desired ringing type
The specified melodies are played at the Press Select
set volume repeatedly until you answer
the call or mute it.
This is the standard setting.
During a call
– Silent
The specified ringing melodies are
switched off. As a reminder you see the
( symbol in the status line.
The ringing tone may be switched off in the This sets the tone off/on, you hear when you
Ringing Type menu (see above). Earset alerting press the mobile phone´s keys.
can also be switched on and off in the Ringing
Select Menu > Settings > Sound & Alert >
menu (see page 45).
Keypad Tone
The current setting is displayed
} Message tone (7-1-2) Press Change
When you receive a text message your mo- Press Save
bile phone emits a message tone.
SMS/Broadcast
Press Change
Press Save
46
Phone/Call settings
Sound on/off
You can switch all sounds on and off. Press Menu
If all sounds are off the ( symbol is indicat-
Press &within 3 seconds
ed.
Alarms (7-6)
You may set 2 separate alarm entries with a } See the alarm setting details
Network
time, date, interval (daily, once or weekly) (7-6-1-1/7-6-2-1)
and a reminder message which will be dis-
played, when the alarm is triggered. Select Menu > Settings > Alarm >
Alarm1 or Alarm2 > Detail
The internal clock for alarms will still keep on Time, date, interval and reminder
running for about one hour if neither the message are displayed
battery nor the charger is connected.
} Stop an alarm
Statistics/Info
Press Next
Select the interval (Daily, Once or Weekly) Press Snooze
Press Save After 5 minutes the alarm will alert
Now the alarm is switched on again; it will be repeated max. 3
times
} Switch the alarm on/off
If an alarm is not stopped within 30 seconds,
(7-6-1-2/7-6-2-2)
the alarm stops and will be repeated max. 3
Select Menu > Settings > Alarm > times every 5 minutes.
Alarm1 or Alarm2 > On / Off
GPS facilities
47
Getting started
The call durations since the last counter reset [call category]
can be displayed for the following call cate- The call duration is displayed.
gories:
Reset time counter (2-7-1)
– Last Call
You can reset the time counter of each call
– All Calls
category:
– All Incoming
– All Outgoing Select Menu > Call Register > Reset Counter >
– SAT Incoming Time > [call category]
– SAT Outgoing
– GSM Incoming
During a call
– GSM Outgoing
– SAT Outgoing
– GSM Incoming
– GSM Outgoing
Security settings
48
Phone/Call settings
Remaining Credit (2-6)
You can display the remaining credit as To display the remaining credit:
amount of call units (if you selected to dis-
Select Menu>Call Register>Remaining
play costs as amount of call units) or as the
Credit
amount of money, if you selected to display The remaining credit is displayed
costs as amount of money (see ’Cost settings
(7-3-7)’ on page 37).
Network
SIM info (6-6)
The following SIM information is available: To display the SIM info:
– Name Capacity (6-6-1) Select Menu > Security > SIM Info >
Displays the remaining space for phone- Name Capacity or Msg. Capacity or
book entries and for the fixed dial list on Language
the SIM card The corresponding info is displayed
Statistics/Info
Cell info (7-2-2)
Your mobile phone receives the name of the To switch displaying cell info on or off:
cell it is connected to. Sending the name of
Select Menu > Settings > Phone > Cell Info
the cell is network dependent. The current setting is displayed
In SAT mode also a region string denoting Press Change
the location can be received. Press Save
GPS facilities
49
Getting started
ture, you still can make and receive calls (see bile phone must have a good view of the
page 51). open sky.
50
Phone/Call settings
} See details of a way point } Edit way point name
Select Menu > GPS Manager > Way Points Select Menu > GPS Manager > Way Points
Your way point list is displayed Your way point list is displayed
Scroll to the desired way point Scroll to the desired way point
Press Options Press Options
Select Details Select Edit
Latitude, longitude and altitude of The GPS editor is displayed
the way point are displayed Change the name of the way point (see
page 58)
} Send way point as SMS Press Save
Network
Select Menu > GPS Manager > Way Points } Delete way point from list
Your way point list is displayed
Scroll to the desired way point When your way point list contains 10 entries
Press Options and you want to add a new way point, you
Select Send as SMS can delete entries instead of overwriting
The SMS editor (see page 23) with them with a new ones:
the way point name and the GPS
data is displayed Select Menu > GPS Manager > Way Points
Statistics/Info
To send the data from the mobile phone to a Select Menu > GPS Manager > Location Track
PC you have to connect it via a data cable to The current setting (’on’ or ’off’) is
the PC whereby the NMEA 0183 V2.20 soft- displayed
ware standard is used. Press Change
Press Save
The mobile phone can only be connected to
a PC serial port, not to an NMEA port.
Note:
GPS facilities
Appendix
Troubleshooting
52
Phone/Call settings
Problem Possible reasons/Possible measures
No calls possible – Dialling error. Use full national area code.
– All calls barred. Check (barring code needed to clear).
– New SIM card fitted. Check for new restrictions.
– Charge limit reached. Call your service provider or use PIN2 to re-
set.
Certain calls not possible – Call restriction set. Restrictions may be set by your service
provider. Check restrictions.
Network
– Number is too long. Check number.
Calls are dropped – Make sure no obstruction is blocking the satellite signal. Make
sure that your mobile phone has a clear view of the sky. If you
are inside a building, tunnel, or other structure that limits your
view of the sky, the satellite signal may be weak or unavailable.
Mobile phone does not – Check that the mobile phone is set to ring.
ring when a call comes in
Statistics/Info
System busy – Check that the antenna is properly positioned. The satellite mo-
bile phone requires the antenna to be fully extended.
– Make sure that your mobile phone has a clear view of the sky. If
you are inside a building, tunnel, or other structure that limits
your view of the sky, the satellite signal may be weak or unavail-
able.
People experience delays – When someone calls you at your mobile phone number, there
when calling me may be a delay of up to 60 seconds while the system locates your
mobile phone.
GPS facilities
53
Getting started
– Some call forwarding and call barring options may not be used
at the same time. For example, enabling call divert of all calls and
barring of all outgoing calls is not possible.
Missed calls are not – Make sure that call divert is set to your voice mailbox number.
diverted to the voice Verify your call diversion settings by following the instructions in
mailbox section ’Diverting calls’.
– Check that call barring is not active. Call diversion cannot be
used when call barring is active.
Cannot save phone – Check that the SIM card memory is not full. Delete phonebook
numbers or messages entries.
During a call
Cannot find phonebook – SIM card has been changed. Refit original SIM card.
Charging problem – Battery defective. Replace it; after several years of average use, a
gradual decline may be expected.
network connection
– Mobile phone/battery is too cold. Allow the battery/mobile
and sufficiently
phone to warm up (e.g. in your pocket).
charged battery
– Wait until ’Normal Temperature’ is displayed.
Warning is displayed:
’Attention – Critical tem-
perature’
SIM card error – SIM card damaged. Carry out visual check. Return SIM card to
your service provider.
SMS/Broadcast
– SIM card contact dirty. Clean SIM card and mobile phone con-
tacts with a dry cloth.
– SIM card inserted wrong way round. Make sure that SIM card is
inserted right way round.
– 5V SIM card inserted. Order 3V or 3/5V SIM card from your
service provider
PUK error – 3 incorrect entries. Enter PUK supplied with your SIM card as in-
Security settings
structed. If you have lost your PUK, call your service provider for
assistance.
– Service not authorised. Call your service provider.
54
Phone/Call settings
Problem Possible reasons/Possible measures
SIM card does not – If your SIM card does not accept your correctly entered PIN, con-
accept PIN tact your service provider.
Voice mailbox is not – Diversion not set. Set call diversion.
working
Cannot send a message – Message memory full. Delete a message to make room.
– Service provider does not support this service. Check with your
service provider.
Network
– Check if sending of SMS barred (outgoing calls).
– SMS centre and message type not set. Set number of SMS cen-
tre.
– Destination does not have compatible mobile phone. Check.
Cannot set a function – Not supported by your service provider or registration required.
Call your service provider.
Statistics/Info
– Stand upright in an open space with free
air flow.
– Do not dismantle.
GPS facilities
Appendix
55
Getting started
Technical specifications
} Mobile Phone } Call management
Dual-mode satellite/GSM mobile phone: Automatic redial
– GSM at 900 MHz Any key answering
– SAT at 1.5/1.6 GHz Caller group identification with melodies
3V and 3/5V SIM card (GSM compatible) Welcome message
Phone number lists
Conference calls
Call waiting/call hold
Separate call/fax/data divert
DTMF signalling
Automatic or manual network selection
Calling line identification presentation (CLIP)
Calling line identification restriction (CLIR)
Connected line identification presentation
(COLP)
Security settings
56
Phone/Call settings
Using battery and charger
For charging and recharging your mobile – Never short-circuit the battery! Short-cir-
phone battery, see page 2. cuiting can occur when a metallic object
(coin, clip or pen) causes direct connec-
– Use specified Ascom chargers only.
tion of the + and - terminals, e.g. when
– Never change or remove battery while you carry a spare battery in your pocket
the mobile phone is connected to the or purse.
charger!
– Do not expose battery to high tempera-
– Always disconnect charger from the ture 60 °C (140 °F).
Network
power source, when not in use!
– For best performance try to keep the bat-
– Do not incinerate battery. tery between 15 °C (59 °F) and 25 °C
– Do not disassemble or crush battery. (77 °F). A mobile phone with a hot or cold
battery may temporarily not work, even
– Never leave the mobile phone connected when the battery is fully charged. The
to a charger for more than one week! performance of Li-Ion batteries is particu-
Overcharging may shorten its life. larly limited in temperatures below 0 °C
Statistics/Info
GPS facilities
Appendix
57
Getting started
upper case: D E F 3 É
3 lower case: d e f 3 è é
upper case: G H I 4
4 lower case: g h i 4 ì
upper case: J K L 5
5 lower case: j k l 5
upper case: M N O 6 Ñ Ö Ø
6 lower case: m n o 6 ñ ö ò ø
Diversion
upper case: P Q R S 7 ß
7 lower case: p q r s 7 ß
upper case: T U V 8 Ü
8 lower case: t u v 8 ü ù
upper case: W X Y Z 9
9 lower case: w x y z 9
SMS/Broadcast
If you want to delete all characters, press ! softkey line:!"#$. To move the cursor,
and hold it down until all the characters are press the fox key under the corresponding
deleted. symbol in the softkey line.
58
Phone/Call settings
Menu system and quick access codes
} Simplified menu
1 Write Message 6 Ringing Volume
2 List Messages 7 Ringing Type
3 Listen Voicemail 8 Current Position
4 Divert Voicemail 9 Keypad Lock
5 System Pref.
Network
} Standard menu tree
1 Messages 5 System Pref.
1-1 Write Message
1-2 List Messages 6 Security
1-3 Info Broadcast 6-1 Call Barring
1-3-1 Status 6-1-1 Outgoing
1-3-2 Topic 6-1-1-1 All Calls
Statistics/Info
2-6 Remaining Credit 6-2 Fixed Dial
2-7 Reset Counter 6-2-1 Show List
2-7-1 Time 6-2-2 On / Off
2-7-2 Cost 6-2-3 Add New
6-3 PIN Code
3 Call Divert 6-4 Change Codes
3-1 Voice 6-4-1 Change PIN
3-1-1 All Voice 6-4-2 Change PIN2
3-1-2 Busy 6-4-3 Security Code
3-1-3 No Reply 6-4-4 Barring Code
GPS facilities
59
Getting started
60
Index
Baud rate 38
A
Beep 46
Accept a waiting call 18
Broadcast 28
Acoustic settings
– activate/deactivate topic 28, 29
– beep once 46
– language 29
– continuous melody 46
– on/off 28
– earset alerting 45
– read 29
– increasing melody volume 46
Buzzer 45
– keypad tone 46
– listening volume 10 C
– melodies once 46 Call
– melody f. alarm 45 – accept a waiting call 18
– melody f. caller group 45 – answer 8
– melody f. fax/data 45 – conference 19
– melody f. High Power Alerting 45 – end 8, 19
– melody f. voice calls 44 – international prefix (+) 8
– message tone 46 – multiparty 18
– ringing melodies 44 – private 19
– ringing melody 44 – put on hold 17
– ringing type 46 – reject 8, 18
– ringing volume 44 – swap between calls 19
– Silent 46 – transfer 19
– warning tone 46 – waiting 18, 39
Alarm Call diversion 21
– confirm 47 – clear 21
– edit 47 – clear all 21
– interrupt 47 – conditions 21
– on/off 47 – delay 21
– set 47 – status 21
– status 47 – to phone number 21
– stop 47 – to voice mailbox 21
Any key answering 38 – unconditional 21
Automatic redial 39 Call register 11
Caller groups 12, 45
B
Car use 40
Barring
– auto answer 40
– all calls 33
– backlight on/off 40
– clear all 33
Charger 2, 57
– clear incoming 33
Checking phonebook entries 13
– clear outgoing 33
Ciphering 5
– deactivate 33
Clock 2, 36, 47
– incoming calls 33
Closed user group 35
– international calls 33
Conference call 19
– options 33
Cost 37, 56
– status 33
Barring code 31
– change 32
Battery 2, 57
61
Fixed dialling
D
– activate 34
Data diversion
– delete number 34
– clear 22
– edit number 34
– status 22
– list 34
– to PC 22
– replace number 34
– to phone 22
– select number 34
Data transmission 38
Date 36 G
dial GPS
– number of a missed call 16 – display position 50
– number of a received call 16 – location track 51
– number redial 15 – save position 50
– one touch dialling number 13, 40 – send position as SMS 50
– pause 8, 17 – way points 50
– phonebook 13 Greeting text 36
– short dialling number 13 GSM mode 41
– using keypad 8
H
Diversions 21, 22
High Power Alerting 9, 45
– clear all 22
– early ring 1
– to voice mailbox 20
DTMF tone 17, 38 I
IMEI number 49
E
incognito 39
Early ring 1
Information service 28
Earset
International prefix (+) 8
– alerting 45
Editor K
– alarm 47 Keypad
– delete characters 58 – lock 4
– GPS 50 – tone on/off 46
– lower case letters 58 – unlock 4
– move cursor 58
L
– SMS 23
List
– upper case letters 58
– caller groups 12
Emergency call 3, 33
– dialled numbers 15
Emergency numbers 3
– missed calls 16
Encryption 5
– networks 43
End a call 8
– phonebook 11
F – received calls 16
Fax diversion Listening volume 10
– clear 22
M
– status 22
Melody
– to phone number 22
– alarms 45
– to voice mailbox 22
– caller groups 45
– calls 44
– data 45
– faxes 45
– High Power Alerting 45
62
Memory
P
– full 13, 24, 34
Pause 8, 17
Menu
Phonebook
– exit 7
– caller group 12
– position indicator 6
– change entry 14
– quick access 7
– check capacity 49
– quick access codes 7, 59
– check entries 13
– simplified 7, 59
– delete completely 14
– step back 7
– delete entry 14
– tree 59
– dial 13
Message
– input sources 11
– info broadcast 28
– new entry 12
– send and save 24
– one touch dialling 12, 13
– SMS 23
– provider’s entries 11
– voice mailbox 20
– replace entry 13
Message tone on/off 46
– restricted 34
Multiparty call
– short dialling 12, 13
– make a new call 19
PIN 30
Multiparty calls 18
– activate/deactivate 31
– call status 18
– change 32
Muting microphone 17
– enter 3
N PIN2 30
Navigation 6 – change 32
– notation in the manual 7 Private call 19
Network
Q
– preference list 42
Quick access codes 7
Network access
– automatic 42 R
– GSM 41 Redial 15
– manual 42 Reject a call 18
– SAT 41 Replace
Network password 31 – fixed dialling number 34
Network selection – phonebook entry 13
– automatic 42 – SMS 24
– in fixed mode 43 Reply to an SMS 26
– in preferred mode 43 Restore factory settings 40
– manual 43 Restricted phone numbers 34
– provider list 43 Ringing
Number – High Power Alerting 1
– of dialled call 15 – melody 44
– of missed call 16 – on/off 8
– of received call 16 – ringing type 46
– volume 44
O
One touch dialling S
– activate/deactivate 40 SAT
– number 12, 13 – mode 41
Own number sending on/off 39 – registration 43
SAT registration 1
63
Security 56 Specifications 56
– barring code 31 Switch on/off 3
– PIN 30
T
– PIN2 30
Technical specifications 56
– PUK/PUK2 30
Text message
Security code 31
– broadcast 28
– activate/deactivate 31
– SMS 23
– change 32
Time
Send own number 39
– format 36
Short dialling number 12, 13
– set 36
SIM card
Transfer a call 19
– info 49
– insert 2 U
– locked 30 Unconditional diversion 21
– password 3 UTC 50
– protect 30
V
SIM memory
Voice mail
– full 13, 24, 34
– listen to 13, 20
Simplified menu 7, 59
– store mailbox number 20
SMS
– center number 23 W
– editor 23 Warning
– replace 24 – High Power Alerting 45
– reply 26 – tone on/off 46
– save 23 Way point 50
– send 23 – delete from list 51
– status 25 – edit name 51
– template 24 – save 50
– write 23 – send as SMS 51
SOS call 3, 33 – send to PC 51
64
LIMITED WARRANTY
Ascom 21 SATELLITE/GSM HANDHELD PHONE
This Limited Warranty is provided to the original end-user purchaser (the 'Buyer') of any new Ascom
21 Satellite/GSM Handheld Phone. This Limited Warranty is non-transferrable.
Warranty Coverage and Service
Ascom warrants all new Ascom 21 Satellite/GSM Handheld Phones (the 'Product') under normal use
and wear to be free from defects in material and workmanship for a period of one (1) year from the
date of purchase by the original Buyer (the 'Warranty Period'). If, under normal use and wear, the
Product becomes defective in materials or workmanship and is returned at Buyer's expense to a
Ascom Authorized Service Center during the Warranty Period, the Product will be repaired or
replaced, at Ascom's sole and exclusive option, and at no charge to Buyer. Buyer will be required to
provide reasonable proof of date of purchase. Reconditioned replacement components, parts, units
or materials may be used if the Product is repaired or replaced. Costs incurred in the removal, de-
installation or reinstallation of the Product are not covered.
THIS LIMITED WARRANTY DOES NOT COVER AND ASCOM WILL NOT BE RESPONSIBLE FOR
THE FOLLOWING:
This Limited Warranty will be void in its entirety if the Product is serviced by anyone other than
Ascom or a Ascom Authorized Service Center. Buyer's sole and exclusive remedy shall be the repair
or replacement of the defective Product, as specifically described above. Ascom neither assumes nor
authorizes any Authorized Service Center or any other person or entity to assume any other obliga-
tion or liability beyond that which is provided for in this Limited Warranty.
This Limited Warranty does not cover the following: products or accessory equipment not manufac-
tured or provided by Ascom; failures or defects caused by misuse, abuse, accident, alteration or
neglect; unauthorized installation, removal or repair; failure to follow instructions; fire, flood or
other acts of God; spills of food or liquids; normal wear and tear; improper installation, mainte-
nance, operation or repair; performance of the Product when used in combination with other prod-
ucts or equipment not manufactured or provided by Ascom; payments for labor or service to
representatives or service centers not authorized by Ascom.
Since the satellite and GSM systems and service on which this Product operates are provided by
independent satellite and GSM service carriers, Ascom shall not be responsible for the operation,
availability, coverage, range or grade of service provided by such service carriers.
Limitation of Liability
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. ASCOM SHALL NOT BE LIABLE FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, LESS REASONABLE AMOUNT FOR USE AND
WEAR, OR FOR ANY INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY
NATURE WHATSOEVER, OR FOR ANY DELAYS, LOSS OF USE, TIME, PROFITS, REVENUE OR SAV-
INGS, ANY COMMERCIAL LOSS, INCONVENIENCE, MILEAGE, DAMAGE TO BUYER'S OR TO OTHER
PERSON'S VEHICLE OR ANY OTHER PROPERTY, ARISING FROM THE USE OR INABILITY TO USE THE
PRODUCT, OR OTHERWISE FOR ANY FAILURE TO PERFORM.
All liability and obligations of Ascom under this Limited Warranty shall terminate upon the expira-
tion of the applicable Warranty Period provided herein. This Limited Warranty sets forth the entire
responsibility of Ascom with respect to the Product. There are no other liabilities of Ascom arising
from the sale of the Product whether based on warranty, contract, negligence or other theories of
liability. In no event shall Ascom's liability exceed the cost of correcting defects as provided herein.
This Limited Warranty gives specific legal rights to Buyer, and Buyer also may have other rights which
may vary from jurisdiction to jurisdiction.
Hereby, Ascom Business Systems AG, declares that this mobile phone is in
compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
ABSC 20313523
x.xxx
Printed in Switzerland
ascom Warranty Card for Ascom 21
This Warranty Card is only valid with all gaps filled in properly by the dealer.
Date of purchase: