OWNER’S MANUAL

Important Safety Instructions

SRM-Flex Portable Column PA System
1. Read these instructions. 22. NOTE: This equipment has been tested and found to comply with the limits for a Class
2. Keep these instructions. B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
3. Heed all warnings. to provide reasonable protection against harmful interference in a residential
4. Follow all instructions. installation. This equipment generates, uses, and can radiate radio frequency
5. Do not use this apparatus near water. energy and, if not installed and used in accordance with the instructions, may
6. Clean only with a dry cloth. cause harmful interference to radio communications. However, there is no
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s guarantee that interference will not occur in a particular installation.
instructions. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other to try to correct the interference by one or more of the following measures:
apparatus (including amplifiers) that produce heat.
• Reorient or relocate the receiving antenna.
9. No naked flame sources, such as lighted candles, should be placed on the apparatus.
• Increase the separation between the equipment and the receiver.
10. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding-type plug has two • Connect the equipment into an outlet on a circuit different from
blades and a third grounding prong. The wide blade or the third prong are provided that to which the receiver is connected.
for your safety. If the provided plug does not fit into your outlet, consult an electrician • Consult the dealer or an experienced radio/TV technician for help.
for replacement of the obsolete outlet. CAUTION: Changes or modifications to this device not expressly approved by LOUD
11. Protect the power cord from being walked on or pinched particularly at plugs, Audio, LLC could void the user’s authority to operate the equipment under FCC rules.
convenience receptacles, and the point where they exit from the apparatus. 23. This device complies with FCC radiation exposure limits set forth for an uncontrolled
12. Only use attachments/accessories specified by the manufacturer. environment. This device should be installed and operated with minimum distance
13. Use only with a cart, stand, tripod, bracket, or table specified 20cm between the radiator & your body.
by the manufacturer, or sold with the apparatus. When a cart PORTABLE CART 24. This apparatus does not exceed the Class A/Class B (whichever is applicable) limits
is used, use caution when moving the cart/apparatus
WARNING for radio noise emissions from digital apparatus as set out in the radio interference
combination to avoid injury from tip-over. regulations of the Canadian Department of Communications.
14. Unplug this apparatus during lightning storms or when unused ATTENTION — Le présent appareil numérique n’émet pas de bruits radioélectriques
for long periods of time. dépassant las limites applicables aux appareils numériques de class A/de class B
15. Refer all servicing to qualified service personnel. Servicing (selon le cas) prescrites dans le réglement sur le brouillage radioélectrique édicté
is required when the apparatus has been damaged in any way, par les ministere des communications du Canada.
such as power-supply cord or plug is damaged, liquid has been 25. This device complies with Industry Canada’s licence-exempt RSSs.
spilled or objects have fallen into the apparatus, the apparatus has been exposed Operation is subject to the following two conditions:
to rain or moisture, does not operate normally, or has been dropped. (1) this device may not cause interference, and
16. This apparatus shall not be exposed to dripping or splashing, and no object filled (2) this device must accept any interference, including interference that may cause
with liquids, such as vases or beer glasses, shall be placed on the apparatus. undesired operation of the device.
17. Do not overload wall outlets and extension cords as this can result in a risk of fire Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
or electric shock. appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes:
CAUTION (1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
RISK OF ELECTRIC SHOCK! DO NOT OPEN! même si le brouillage est susceptible d’en compromettre le fonctionnement.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT 26. Exposure to extremely high noise levels may cause permanent hearing loss.
REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. Individuals vary considerably in susceptibility to noise-induced hearing loss,
REFER SERVICING TO QUALIFIED PERSONNEL. but nearly everyone will lose some hearing if exposed to sufficiently intense
noise for a period of time. The U.S. Government’s Occupational Safety and Health
The lightning flash with arrowhead symbol within an equilateral Administration (OSHA) has specified the permissible noise level exposures shown
triangle is intended to alert the user to the prescence of uninsulated in the following chart.
“dangerous voltage” within the product’s enclosure, that may be of
significant magnitude to constitute a risk of electric shock to persons. According to OSHA, any exposure in excess of these permissible limits could result
in some hearing loss. To ensure against potentially dangerous exposure to high sound
pressure levels, it is recommended that all persons exposed to equipment capable
The exclamation point within an equilateral triangle is intended of producing high sound pressure levels use hearing protectors while the equipment
to alert the user of the prescence of important operating and is in operation. Ear plugs or protectors in the ear canals or over the ears must
maintaining (servicing) instructions in the literature accompanying
the appliance. be worn when operating the equipment in order to prevent permanent hearing loss
if exposure is in excess of the limits set forth here:
18. This apparatus has been designed with Class-I construction and must be connected
to a mains socket outlet with a protective earthing connection (the third grounding Duration, per Sound Level dBA, Typical Example
prong). day in hours Slow Response
19. This apparatus has been equipped with a rocker-style AC mains power switch. This 8 90 Duo in small club
switch is located on the rear panel and should remain readily accessible to the user. 6 92
20. The MAINS plug or an appliance coupler is used as the disconnect device,
so the disconnect device shall remain readily operable. 4 95 Subway Train
21. The use of apparatus is in tropical and/or moderate climates. 3 97
2 100 Very loud classical music
1.5 102
WARNING — To reduce the risk of fire or electric shock, do not 1 105 Craig screaming at Troy about deadlines
expose this apparatus to rain or moisture.
0.5 110
0.25 or less 115 Loudest parts at a rock concert
CAUTION — To prevent electric shock hazard, do not connect
to mains power supply while grille is removed.

Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan.

Apparatet må tilkoples jordet stikkontakt.
Apparaten skall anslutas till jordat uttag.

Correct disposal of this product: This symbol indicates that this product should not be disposed of with your household waste, according to the WEEE directive (2012/19/EU) and your
national law. This product should be handed over to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste
could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment
for recycling, please contact your local city office, waste authority, or your household waste disposal service.

2 SRM-Flex Portable Column PA System

Contents Features

Owner’s Manual
Important Safety Instructions............................................ 2 • Lightweight, Small Footprint, Built-Like-A-Tank
Contents / Features............................................................. 3 o Lightweight all-in-one design offers everything
you need for your gig
Introduction / Getting Started............................................ 4 o Load in to your next gig and be set up in minutes
Hookup Diagrams................................................................ 5 o Fits just about anywhere and disappears in any room
o Rugged design is built to last
Base Station......................................................................... 9 • Proven SRM Sound with Ultra-Wide Coverage
SRM-Flex Connect™ App.................................................... 9 o 1300W of power delivers maximum headroom
SRM-Flex: Rear Panel Features.......................................... 9 and top performance
o 6-driver wide-dispersion array and 10" subwoofer
1. Power Connection..................................................... 9 provide crystal-clear, room-filling sound
2. Power Switch............................................................ 9 o Adjustable height directs the sound at ear level
for optimal coverage and clarity
o For audiences of up to 100 people
SRM-Flex: Top Panel Features...........................................10
3. Power LED................................................................10 • Complete Wireless Control with SRM-Flex Connect™
4. XLR and 1/4" Combo Inputs [Chs. 1 and 2]............10 o Pair your smartphone and get wireless control over
everything from channel levels to EQ, system presets,
5. Line / Hi-Z Switches [Chs. 1 and 2]........................ 11 and more
6. 1/4" Stereo Line Inputs [Ch. 3/4]........................... 11 o Mount your phone to your mic stand for on the fly
adjustments or have a dedicated engineer mix you
7. Sig / OL LEDs............................................................ 11 from the audience
8. 1/8" Stereo Line Input [Ch. 5/6] ........................... 11 o Compatible with iOS and Android® devices*
9. Bluetooth Button [Ch. 5/6].................................... 11
• Stream Your Music
10. Volume Knobs........................................................12
o Need to play some break music or a backing track?
11. Reverb Send Knobs [Chs. 1 and 2]........................12 No need to worry about the cable. Stream music straight
12 and 13. Low and Hi EQ Knobs [Chs. 1 and 2]........12 from your phone or any Bluetooth® enabled device.
14. Reverb Button........................................................13 • Built-in 6-Channel Digital Mixer
15. Speaker Mode Button...........................................13 o The built-in 6-channel digital mixer has inputs for mics,
16. Super Power Button..............................................13 instruments, and media players
o Professional XLR out allows for connection
17. Master Volume Knob..............................................14 to an additional SRM-Flex or front-of-house mixer
18. Main Meters...........................................................14
19. Limiter LED............................................................14 • Dial in Your Sound
o 2-Band EQ on channels 1 and 2 allow you to easily adjust
20. Mix Out..................................................................14 the tone of your mic, guitar, keyboard, or anything else
you plug in to get the sound just right
Protection Circuitry............................................................15 o Application voicing modes tailor the system to your
application and venue. Choose between Music, Speech,
Limiting........................................................................15 and Live.
Overexcursion Protection...........................................15
Thermal Protection.....................................................15 • Find the Perfect Reverb
o Put the finishing touch on your sound with a choice
AC Power.............................................................................15 of not just 1, but 3 great-sounding reverbs
Care and Maintenance.......................................................15
• Zero-Fuss Physical Controls
o With tactile knobs for every critical function
Placement...........................................................................16 and adjustment, you can get to what you need without
the hassle of navigating menus on a small screen
Appendix A: Service Information.......................................17
• Weight and Dimensions (H x W x D)
Appendix B: Technical Information...................................18 o 29.6 lb. / 13.4 kg
SRM-Flex Dimensions.................................................19 o 17.0 x 13.0 x 14.2 in / 432 x 330 x 361 mm (Base only)
SRM-Flex Block Diagram...........................................20 o 79.0 x 2.8 x 3.0 in / 2007 x 71 x 76 mm
(Total size with extenders)

Limited Warranty................................................................21 • Included Accessories

o Carry bag for array module and extenders
o Protective cover for subwoofer/mixer module

*SRM-Flex Connect requires iOS 11 or later or Android 6 or later

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Part No. SW1277 Rev. B 10/19
©2019 LOUD Audio, LLC. All Rights Reserved.

Owner’s Manual 3
 Introduction Getting Started
SRM-Flex Portable Column PA System
The Mackie SRM-Flex Portable Column PA System features The following steps will help you set up the SRM-Flex quickly.
a compact, lightweight form factor, signature SRM Series
sound quality, and intuitive Mackie mixer design for maximum 1. Make all initial connections with the power switch OFF.
flexibility.
2. Connect height extension module(s) and/or HF driver
With a staggering 1300W of power, custom 6-driver column to the base station. [Instructions discussed in
wide-dispersion array, and 10" subwoofer, SRM-Flex has greater detail on page 9.]
plenty of headroom to ensure crystal-clear, room-filling
sound. 3. Plug signal sources into SRM-Flex, such as:
• Microphones plugged into the mic inputs.
The built-in 6-channel digital mixer makes it easy to dial
in your optimal sound in minutes with full control over levels, • Instrument level sources, such as acoustic guitars
EQ, reverb, and more via physical knobs or wirelessly on your w/active pickups into the instrument inputs
phone. You can even stream music or backing tracks via any
Bluetooth® enabled device. • Line-level sources such as keyboards,
drum machines, or MP3 players plugged
Perfect for solo acts, bands, corporate events, schools, into the line-level inputs.
and more.
• Smartphone paired and connected via Bluetooth.
How to Use This Manual: 4. Push the line cord securely into the IEC connector
and plug the other end into a grounded AC outlet.
After this introduction, a getting started guide will help
you get things set up fast. The hookup diagrams show some
typical SRM-Flex setups. 5. Turn SRM-Flex on.

This icon marks information that is critically 6. Be sure that the volume of the input is the same as it would
important or unique! For your own good, read and be during normal use.
remember them...it is a good idea to pay special
attention to these areas in the Owner’s Manual 7. Slowly bring up the main output level to a comfortable
marked with the “VERY IMPORTANT” hand icon. listening level.

There’s an illustration of a microscope, Things to Remember:

so, of course, you’re going to get more
detailed information when you see this little • Never listen to loud music for prolonged periods. Please see
guy. There are explanations of features the Safety Instructions on page 2 for information on hearing
and practical tips listed here. protection.

It’s a good idea to pay attention to text displayed • Save the shipping boxes and packing materials! You may
next to a note icon, as this icon draws attention need them someday. Besides, the cats will love playing
to certain features and functions relating to the in them and jumping out at you unexpectedly. Remember
usage of the SRM-Flex. to pretend like you are surprised!

• Save your sales receipt in a safe place.

Please write the serial numbers here for future reference
(i.e., insurance claims, tech support, return authorization,
make dad proud, etc.)

Purchased at:

Date of purchase:

4 SRM-Flex Portable Column PA System

 Hookup Diagrams

Owner’s Manual
HI HI

LOW LOW

EQ RVB

SIG/OL SIG/OL

SRM-Flex is the perfect tool for singer-songwriters touring the local coffee shops. Bring your favorite axe and mic,
SRM-Flex and cables and power cord. Do you have a special guest that joins you on keys on a few tracks? Have them
bring their keyboard, cables and power cord, as well!

In this example, a dynamic microphone is connected to the channel 1 input of SRM-Flex. Note that the mic-line / Hi-Z switch
is set to “mic” (switch left).

Now grab your axe and plug it directly into the channel 2 input. Or if you use effects, connect the guitar to the effects input
and another cable from the effects output to the channel 2 input. Note here that the mic-line / Hi-Z switch is set to “Hi-Z”
(switch right).

Your friend’s keyboard may be plugged directly into stereo inputs 3/4 using cables with 1/4" jacks. Lastly, a phone
may be connected via Bluetooth to stereo channel 5/6. The phone can be used as playback music between sets
and/or as backing tracks to your compositions!

Before wowing the crowd with your tunes, you will want to set a speaker mode, described in detail on page 13.
For this type of setup, live works well.

Singer-Songwriter Setup

Owner’s Manual 5
 Hookup Diagrams continued...
SRM-Flex Portable Column PA System

HI HI

LOW LOW

EQ RVB

SIG/OL SIG/OL

SRM-Flex is a really simple – yet very powerful – tool to use for presentations, karaoke and other similar situations.

Here we just attached two mics to channels 1 and 2 of SRM-Flex. Note that the mic-line / Hi-Z switch is set to “mic”
(switch left) on both channels.

Set the speaker mode to speech and deliver the great news to your company employees, to the board, stakeholders,
convention attendees, or whatever other presentation you can think of... the possibilities are endless!

Is there a post-speech karaoke-off? Or maybe there is no speech and you’re just having friends over on a Saturday
night for karaoke. Either way, keep the mics as they are, plugged into channels 1 and 2, but also connect a phone
via Bluetooth to stereo channel 5/6. This phone has all of the karoke tracks. What song(s) will you sing?!

For karaoke, you will want to set the speaker mode to music. More information about speaker mode is described in detail
on page 13.

Presentation and/or Karaoke System

6 SRM-Flex Portable Column PA System

Hookup Diagrams continued...

Owner’s Manual
HI HI HI HI

LOW LOW LOW LOW

EQ RVB EQ RVB

SIG/OL SIG/OL SIG/OL SIG/OL

Perhaps you’re a DJ that’s been hired to work a wedding. Well, the SRM-Flex works great for playing bumpin’ tunes all night
to the happy newlyweds and raucous crowd that’s groovin’ and dancin’ to your fine selection.

In this example, a mic is connected to channel 1 of SRM-Flex and the mic-line / Hi-Z switch is set to “mic” (switch left).
This mic may be used for best man / maid of honor toasts, for the DJ to announce the couple’s first dance and any
“...someone with a blue truck, license plate XYZ123 left their lights on...” announcements.

All the music is on a playlist on the DJ’s laptop. It’s connected directly to the 1/8" stereo channel 5/6 input.

The last connection is an XLR cable from the mix out jack of the first SRM-Flex to the channel 1 input of an additional
SRM-Flex.

The speaker mode on both may be set to speech when toasts are happening and switched back to music when the dancing
begins!

Pro Tip: wrap each SRM-Flex with wedding garland so they blend in with the theme!

Wedding System

Owner’s Manual 7
SRM-Flex Portable Column PA System
Hookup Diagrams continued...

HI HI

LOW LOW

EQ RVB

SIG/OL SIG/OL

Now we’re on to the small club system. SRM-Flex is great because it breaks down into a smaller, more portable system,
leaving room in your ride for all of the other necessary gear.

Here we hooked up a mic to channel 1 [mic-line / Hi-Z switch is set to “mic” (switch left)] and a rad guitar to channel 2
[mic-line / Hi-Z switch is set to “Hi-Z” (switch right)]. An analog synthesizer is plugged directly into stereo inputs 3/4
and a drum machine into the 1/8" stereo input 5/6.

The last connection is an XLR cable from the mix out jack of the SRM-Flex to the channel 1 input of a Mackie Thump12A
loudspeaker. This can deliver the sound to people who aren’t near the stage or SRM-Flex.

The speaker mode may be set to live. There’s a crowd waiting to hear your music, go break a leg!

Small Club System

8 SRM-Flex Portable Column PA System

Base Station Connection is simple. There is only one way

Owner’s Manual
the height extension modules and high frequency
driver column fit into each other and the SRM-Flex’s
Before even plugging the SRM-Flex in and turning base station / subwoofer: bottom into top (see
it on, the high frequency driver column needs to be drawings on the bottom-left) with the grille(s)
connected to the base station / subwoofer. This can facing the same way as the grille of the base station /
be done with or without the height extension modules subwoofer. The back side of the height extension
(aka spacers). modules and high frequency driver column are
If the high frequency driver column flat black (no grille) with holes leading to screws.
is not attached, the SRM-Flex will not Do not remove these (or any) screws.
sound great. At all. This is because only
the subwoofer is being used. You will void the warranty if you do!

To help determine how many height extension

modules are needed (if any), check out the venue SRM-Flex Connect™ App
and compare it to where people will be in relation
to the SRM-Flex. Placement is important and more SRM-Flex is designed to be used in conjunction with
information may be found on page 17. Please determine the SRM-Flex Connect App. With it, all of the hardware
that information before attaching any height extension features listed here – and more! – may be controlled
modules. remotely via Bluetooth connection. The only thing the
SRM-Flex Connect App can’t do is turn the unit on and
off, select between mic/line or Hi-Z or pair a Bluetooth
On the top of the base station / subwoofer (near device.
the grille) is a square opening. This opening is where More information about the SRM-Flex Connect App
to place the height extension modules and/or high may be found by visiting the SRM-Flex Connect App
frequency driver column. Reference Guide.

SRM-Flex: Rear Panel Features

1. Power Connection
This is a standard 3-prong IEC power connector.
Connect the detachable power cord (included in
the packaging) to the power receptacle, and plug
the other end of the power cord into an AC outlet.
Make sure that the AC power is matched
to the AC power indicated on the rear panel
(next to the IEC receptacle).
The height extension modules contain Molex-type Disconnecting the plug’s ground pin
connectors on both the top and bottom, indicating that is dangerous. Don’t do it!
the assembly is not yet complete. The front of the high
frequency driver column contains a Running Man logo
on the front and the top is capped. The high frequency
driver column should be the last piece connected
to SRM-Flex.

100-240VAC
50-60 Hz 110W

2 1
Bottom Connector Top Connector 2. Power Switch
Press the top of this rocker switch inwards to turn
on the SRM-Flex. Press the bottom of this rocker
switch inwards to turn it off.

Owner’s Manual 9
 SRM-Flex: Top Panel Features
SRM-Flex Portable Column PA System
3. Power LED
This LED will illuminate green when the SRM-Flex
is turned on, as a reminder of how on it really is. HI
13 HI 18
If it is not on, then it is off, and it becomes a rather
17 3
nice weight for keeping your morning newspaper
from blowing away in the wind. LOW
12 LOW
19
If it does not turn on, make sure the power cord EQ
15 RVB
14
is correctly inserted at both ends, the local AC mains
supply is active, and the power switch is on.
11
There is a horizontal LED bar located
near the bottom of the base station / 10
subwoofer, as well as near the top
of the high frequency driver column.
These, too, will illuminate green when powered up.
SIG/OL 7 SIG/OL 9
However, they may be turned off or set to show signal 5 8
via the SRM-Flex Connect App. Read the reference
guide for more information.
4 6 20
4. XLR and 1/4" Combo Inputs [Chs. 1 and 2]
Input channels 1 and 2 may accept a balanced To connect balanced lines to these inputs, use
mic signal using an XLR connector. They are wired a 1/4" Tip-Ring-Sleeve (TRS) plug. “TRS” stands
as follows, according to standards specified by for Tip-Ring-Sleeve, the three connection points
the AES (Audio Engineering Society). available on a stereo 1/4" or balanced phone jack
XLR Balanced Wiring: or plug. TRS jacks and plugs are used for balanced
Pin 1 = Shield (ground) signals and are wired as follows:
Pin 2 = Positive (+ or hot) 1/4" TRS Balanced Mono Wiring:
Pin 3 = Negative (– or cold) Sleeve = Shield
SHIELD 2 Tip = Hot (+)
HOT Ring = Cold (–)
RING SLEEVE SLEEVE RING TIP
COLD 3 1

1 SHIELD TIP

3 COLD RING
2 TIP
HOT
SLEEVE

In addition to accepting a balanced mic signal

using an XLR connector, these input channels may To connect unbalanced lines to these inputs,
also accept 1/4" line-level signals driven by balanced use a 1/4" mono (TS) phone plug, wired as follows:
or unbalanced sources.
1/4" TS Unbalanced Mono Wiring:
Sleeve = Shield
Also, both channels may accept a Hi-Z source Tip = Hot (+)
(such as a guitar) via the 1/4" input without SLEEVE SLEEVE TIP

the need for a separate DI box. Be sure to set

the Mic / Hi-Z switch to the right, though! TIP
TIP

SLEEVE

NEVER connect the output of an amplifier

directly to an input jack. This could damage
the input circuitry!

10 SRM-Flex Portable Column PA System

SRM-Flex: Top Panel Features continued...

Owner’s Manual
5. Line / Hi-Z Switches [Chs. 1 and 2] 8. 1/8" Stereo Line Input [Ch. 5/6]
To connect a guitar directly to SRM-Flex without The 1/8" stereo line input channel may accept
using a DI Box, move the switch to the right first – an 1/8" line-level signal from a phone, tablet,
guitar icon – then connect the output from the guitar MP3 player, or other signal source.
to the channel’s 1/4" TRS input. The input impedance
is optimized for direct connection and high-frequency NEVER connect the output of an amplifier
fidelity is assured. directly to this input jack. This could damage
the input circuitry.
When the switch is to the left, the channel’s 1/4" TRS
input becomes a line input just like any other mono line A Bluetooth connection and 1/8" line-level
input. connection may NOT be used simultaneously.
If there is a physical connection to the 1/8"
Without a DI box – or if this switch is not to the right input, it will take priority over any Bluetooth
– guitars may sound dull and muddy. connection. For example, if you are playing a song
from a phone (connected via Bluetooth) and connect
an MP3 player to the 1/8" jack, the phone song will be
interrupted and the MP3 player now takes precedence.
HI
13 HI 18
17
LOW
12 LOW
19 9. Bluetooth Button [Ch. 5/6]
EQ
15 RVB
14 In lieu of the 1/8" stereo line input, channel 5/6
may accept a Bluetooth [stereo audio streaming]
11 signal from a phone, tablet, MP3 player, or other
signal source.
10 To enter pairing mode, press the Bluetooth
button on SRM-Flex. The button LED
7 9 will illuminate and flash yellow while
SIG/OL SIG/OL
in pairing mode. While SRM-Flex is in pairing mode,
5 8 simultaneously scan for Bluetooth devices on your
phone/tablet. You should see SRM-Flex appear
in the “available devices” list. Select it by tapping
“SRM-Flex”. From there, your device should indicate
6 20 that it is successfully connected. Additionally, the
Bluetooth LED will illuminate solid yellow to indicate
success! If it does not, start the pairing process again,
and make sure that SRM-Flex and your device are both
6. 1/4" Stereo Line Inputs [Ch. 3/4] in pairing mode at the same time.
The stereo line inputs are designed for 1/4" TRS When the SRM-Flex is turned off, it will
balanced or 1/4" TS unbalanced signals. They may recall the Bluetooth connection when
accept any line-level instrument, effects device, powered back up. No need to re-pair!
CD player, etc.
If you are connecting a mono source, use the left If a device is paired and the Bluetooth
(mono) input, and the mono signals will appear button is pushed and held, it will drop
on both sides of the main mix. the current connection and go back
into pairing mode.
7. Sig / OL LEDs The Bluetooth may disconnect when
This dual-colored LED will illuminate green when affected by Electrostatic Discharge [ESD].
the channel’s input signal is present, indicating signal. Manually reconnect the Bluetooth
It will remain lit so long as there is signal above connection.
–20 dBu present in that channel.
This dual-colored LED will illuminate red when the
channel’s input signal is too high, indicating a signal
overload. This should be avoided, as distortion will
occur. If the OL LED comes on regularly, check that
the volume knob is set correctly for the input device.
The signal is at –3 dB before hard clip begins.

Owner’s Manual 11
 SRM-Flex: Top Panel Features continued...
SRM-Flex Portable Column PA System

10. Volume Knobs These knobs also act like momentary switches
The endless rotary volume knobs adjust the channel’s with two possibilities:
relative volume to the master bus. This allows signals • Push down and release to see the current reverb
from the outside world to be adjusted to run through level.
each channel at optimal internal operating levels. • Push down and release three times quickly to zero
The main meters will display the input signal level out the current reverb level.
(for that channel) as the knob is turned. The main Don’t hear any reverb? Make sure
meters will display the output level after five seconds it’s turned on either via the SRM-Flex
of inactivity. or SRM-Flex Connect app.
While the knobs may rotate endlessly,
there are high and low parameters. In other
words, you can’t keep cranking the input
level past max – there is no “beyond max”. Channel Equalization (EQ)
It also will not wrap around back to off and vice-versa. Channels 1 and 2 have 2-band EQ with shelving hi
• Channels 1-4: – dB (off) to +16.0 dB (max) and shelving low — low shelving at 90 Hz and high
• Bluetooth: – dB (off) to +10.0 dB (max) shelving at 6.0 kHz. “Shelving” means that the
These knobs also act like momentary switches circuitry boosts or cuts all frequencies past the
with three possibilities: ­specified frequency. For example, maxing the low EQ
• Push down and release to see the current input level.
to 5 dB boosts bass starting at 90 Hz and continuing
• Push down and release three times quickly to zero down to the lowest note you never heard and 6.0 kHz
out the current input level. on up boosts the treble in the case of the high EQ.
• Push down and hold for two seconds to see the peak With too much EQ, you can really upset
input level. things. We’ve designed a lot of boost and cut
into the equalizer circuit because we know
that everyone will occasionally need that. But if you
max the EQ, you’ll likely get mix mush. Equalize subtly
HI
13 HI 18 and use cut as well as boost. If you find yourself repeat-
edly using a lot of boost or cut, consider altering the
17 sound source, such as placing a mic differently,
LOW
12 LOW
19 trying a different kind of mic, a different vocalist,
changing the strings, or gargling.
EQ
15 RVB
14
11 12 and 13. Low and Hi EQ Knobs [Chs. 1 and 2]
These endless rotary EQ knobs allow you to boost
10 and cut EQ to channels 1 and 2.
The main meters will display the EQ boost / cut
(for that channel) as the knob is turned, with the
center LED being 0 dB (flat). The main meters will
11. Reverb Send Knobs [Chs. 1 and 2] display the output level after five seconds of inactivity.
These endless rotary reverb send knobs allow
you to select the amount of reverb you would like While the knobs may rotate endlessly,
to add per channel. there are high and low parameters.
In other words, you can’t keep cranking
The main meters will display the reverb level (for that the EQ levels past max – there is no
channel) as the knob is turned. The main meters will “beyond max”. It also will not wrap around back
display the output level after five seconds of inactivity. to –15 dB and vice-versa.
While the knobs may rotate endlessly, • Low EQ: –15 dB (cut) to +5 dB (boost) at 90 Hz
there are high and low parameters. In other This frequency represents the punch in bass drums,
words, you can’t keep cranking the reverb bass guitar, fat synth patches, and some really serious
level past max – there is no “beyond max”. male singers who eat raw beef for breakfast.
It also will not wrap around back to off and vice-versa.
• Hi EQ: –15 dB (cut) to +5 dB (boost) at 6 kHz
• Reverb levels: 0% (off) to 100% (max) Use it to add sizzle to cymbals, an overall sense
of transparency, or an edge to keyboards, vocals,
guitar and bacon frying. Turn it down a little
to reduce sibilance or to mask tape hiss.
12 SRM-Flex Portable Column PA System
SRM-Flex: Top Panel Features continued...

Owner’s Manual
These knobs also act like momentary switches
with three possibilities:
• Push down and release to see the current EQ 18
boost / cut.
• Push down and release three times quickly
to center (0 dB) the current EQ. 17
• Push down and hold for two seconds to see the peak 19
input level.

15 EQ RVB
14
14. Reverb Button
Are you interested in adding some reverb TIME

to the signal? It can’t be more straightforward. TELEPATHY TRAVEL FLIGHT

Simply press this button repeatedly until the reverb 16 SUPER

you want illuminates white. INTANGIBILITY
POWER
TELEPORTING

• Off [default] – No reverb SUPER SUPER

• 1 – Small room SPEED INVISIBILITY STRENGTH

• 2 – Medium room
• 3 – Large room
Setting reverb levels is discussed on the previous 16. Super Power Button
page, call-out number 11. This button allows you to select from a wide variety
of super powers. Simply press this button repeatedly
until the super power you want illuminates white.
The eight super powers to choose from are as follows:
15. Speaker Mode Button • Telepathy [Default] – Mentally receive and transmit
Speaker mode allows you to change the SRM-Flex’s thoughts and other information.
speaker voicing to tailor it to best suit your particular
application. Simply press this button repeatedly until • Time Travel – Travel to another time (in the past
the EQ mode you want illuminates white. or future).
The three speaker modes are as follows: • Flight – Fly without the need for wings, propulsion
or other outside influence.
• Music [Default] – This mode is full range,
but focuses on increased bass and brilliant high • Teleportation – Move from one spot to another
frequencies. This is the place to start for most music instantly.
playback applications.
• Super Strength – Have strength beyond the norm.
• Speech – This mode features a significant low Way, way, way beyond the norm.
frequency roll-off to get rid of unwanted thumps.
It also adds boost and sparkle to mid-range and high • Invisibility – Move about without being seen
frequencies, critical for speech applications. by the naked eye.

This plug-and-play mode is perfect for larger venue • Super Speed – Have speed beyond the norm.
applications where speech is the primary audio Way, way, way beyond the norm.
source in need of clear and precise intelligibility. • Intangibility – Pass through physical matter;
• Live – This mode is flat, perfect i.e. walk through walls.
for singer-songwriters and other live performers. Having a super power is a privilege, not
a right, and thus must only be used for
good. If not... well, you don’t want to know
what happens if it’s not used for good.
While only one super power may be
selected at a time, we are currently
updating the firmware and working
on software updates so you have
the ability to use multiple super powers
simultaneously. How about that?!

Owner’s Manual 13
 SRM-Flex: Top Panel Features continued...
SRM-Flex Portable Column PA System
17. Master Volume Knob 19. Limiter LED
The endless rotary master volume knob allows SRM-Flex has a built-in limiter that helps to prevent
you to adjust the overall output level. This gives the amplifier outputs from clipping or overdriving
you the ultimate feeling of power and control over the transducers. The limiter indicator illuminates red
the sound level sent to your audience. Adjust this when the limiter is activated. It’s okay for it to blink
control carefully, with your good eye on the meters red occasionally, but if it blinks frequently or lights
to check against overloading, and your good ear continuously, turn down the volume knob(s) until
to the levels to make sure your audience (if any) it only blinks occasionally.
is happy.
Excessive limiting may lead to overheating,
The main meters will display the output signal level which in turn trips the thermal protect
as the knob is turned and return to bouncing meters circuitry and interrupts the performance.
after five seconds of inactivity. See ‘Thermal Protection’ on the next page for more
information.
While the knobs may rotate endlessly,
there are high and low parameters. In other
words, you can’t keep cranking the output
level past max – there is no “beyond max”.
It also will not wrap around back to off and vice-versa. 20. Mix Out
This is a balanced male XLR-type connector that
• Output Level: – dB (off) to +10.0 dB (max) produces a mono-summed post-DSP mix – after
This knob also acts like a momentary switch channel EQ and reverb, but pre-main fader, speaker
with three possibilities: EQ and limiting – from all input jacks. Use it to connect
a Mackie loudspeaker off of the same signal source.
• Push down and release to see the current output
level. It is wired as follows, according to standards
• Push down and release three times quickly to zero specified by the AES (Audio Engineering Society):
out the current output level (thereby killing the sound)! Balanced XLR Output Connector
• Push down and hold for two seconds to switch
between bouncing meters (peak meter mode) Pin 1 – Shield (ground)
and a solid bar (volume level). Pin 2 – Positive (+ or hot)
Pin 3 – Negative (– or cold)

SHIELD 1

18. Main Meters

These meters are made up of a single horizontal COLD 3 2
row of 17 green LEDs and are used to gauge the input HOT
SHIELD
and output levels, as well as display the reverb send
1

3 COLD
levels and EQ boost / cut. 2
HOT

You can get a good mix with peaks flashing anywhere

shy of the far right 3-4 LED bars. SRM-Flex will sound
muddy and distorted if all meter LEDs are illuminated
constantly. Turn down the master volume knob.
Remember, audio meters are just tools to help assure
you that your levels are “in the ballpark.” You don’t have
to stare at them (unless you want to).

14 SRM-Flex Portable Column PA System

Protection Circuitry AC Power

Owner’s Manual
SRM-Flex employs a built-in limiter for less distortion Be sure the SRM-Flex is plugged into an outlet
at peak levels. A dynamic bass response circuit that is able to supply the correct voltage specified
provides optimal low frequency response regardless for your model. It will continue to operate at lower
of overall output level. Additional protection includes voltages, but will not reach full power. Be sure
automatic thermal shutdown should the amp overheat. the electrical service can supply enough amperage
However, with Class-D amp technology, which for all the components connected to it.
is highly-efficient, this should never be a problem.
We recommend that a stiff (robust) supply of AC
The protection circuits are designed power be used because the amplifiers place high
to protect the SRM-Flex under reasonable current demands on the AC line. The more power that
and sensible conditions. Should you choose is available on the line, the louder the speakers will play
to ignore the warning signs [e.g. excessive distortion], and the more peak output power will be available for
you can still damage the speaker by overdriving it past a cleaner, punchier bass. A suspected problem of “poor
the point of amplifier clipping. Such damage is beyond bass performance” is often caused by a weak AC supply
the scope of the warranty. to the amplifiers.
Never remove the ground pin on
the power cord or any other component
of the SRM-Flex. This is very dangerous.
Limiting
The driver has its own compression circuit which
helps protect it from damaging transient peaks.
The compressor is designed to be transparent and
is not noticeable under normal operating conditions.
Care and Maintenance
Your SRM-Flex will provide many years of reliable
Overexcursion Protection service if you follow these guidelines:
A subsonic filter circuit just prior to the power
amplifier prevents ultra-low frequencies from being • Avoid exposing the SRM-Flex to moisture.
amplified. Excessive low-frequency energy can damage If it is set up outdoors, be sure it is under cover
the woofer by causing it to “bottom out,” also know if rain is expected.
as overexcursion, which is equivalent to a mechanical • Avoid exposure to extreme cold (below freezing
form of clipping. temperatures). If you must operate the SRM-Flex
in a cold environment, warm up the voice coils slowly
by sending a low-level signal through them for about
15 minutes prior to high-power operation.
Thermal Protection • Use a dry cloth to clean the cabinets. Only
All amplifiers produce heat. SRM-Flex is designed do this when the power is turned off. Avoid getting
to be efficient both electrically and thermally. In the moisture into any of the openings of the cabinet,
unlikely event of the amplifier overheating, a built-in particularly where the drivers are located.
thermal switch will activate, muting the signal.
When the amplifier has cooled down to a safe
operating temperature, the thermal switch resets
itself, and the SRM-Flex resumes normal operation.
If the thermal switch activates, try turning
down the level control(s) a notch or two to avoid
overheating the amplifier. Be aware that direct
sunlight and/or hot stage lights may be the culprit
of an amplifier overheating.

Owner’s Manual 15
 Placement
SRM-Flex Portable Column PA System
SRM-Flex is designed to sit on the floor or stage • Avoid placing SRM-Flex directly on a hollow
as the main PA. stage floor. A hollow stage can resonate at certain
NEVER attempt to suspend an SRM-Flex frequencies, causing peaks and dips in the frequency
by its handle. response of the room. It is better to place them
on a sturdy stand designed to handle the weight.
• Position the SRM-Flex so the high-frequency
Check to make sure that the support surface drivers are two to four feet above ear level for
(e.g. floor, etc.) has the necessary mechanical the audience (making allowances for an audience
characteristics to support the weight of the SRM-Flex. that may be standing/dancing in the aisles).
High frequencies are highly directional and tend
As with any powered component, protect it from to be absorbed much easier than lower frequencies.
moisture. Avoid installing the SRM-Flex in places By providing direct line-of-sight from SRM-Flex
exposed to harsh weather conditions. If you are to the audience, you increase the overall brightness
setting it up outdoors, make sure it is under cover and intelligibility of the sound system.
if you expect rain.
• Highly reverberant rooms, like many gymnasiums
Room Acoustics and auditoriums, are a nightmare for sound system
intelligibility. Multiple reflections off the hard walls,
SRM-Flex is designed to sound fantastic in nearly ceiling, and floor play havoc with the sound. Depending
every application. on the situation, you may be able to take some steps
But, room acoustics play a crucial role in the overall to minimize the reflections, such as putting carpeting
performance of a sound system. However, the wide on the floors, closing draperies to cover large glass
high-frequency dispersion of SRM-Flex helps windows, or hanging tapestries or other materials
to minimize the problems that typically arise. on the walls to absorb some of the sound.
Here are some additional placement tips to help However, in most cases, these remedies are not
overcome some typical room problems that might arise: possible or practical. So what do you do? Making
the sound system louder generally doesn’t work
• Placing SRM-Flex in the corner of a room increases because the reflections become louder, too.
the low frequency output and can cause the sound The best approach is to provide as much direct sound
to be muddy and indistinct. coverage to the audience as possible. The farther away
• Placing SRM-Flex against a wall increases the low you are from the speaker, the more prominent will be
frequency output, though not as much as corner the reflected sound.
placement. However, this is a good way to reinforce Keep in mind that the speaker mode is another great
the low frequencies, if so desired. way to compensate for some of these issues. See page
13 for more information.

16 SRM-Flex Portable Column PA System

Appendix A: Service Information

Owner’s Manual
If you think your SRM-Flex has a problem, please check Poor sound
out the following troubleshooting tips and do your best • Is it loud and distorted? Make sure that you’re not
to confirm the problem. Visit the Support section of our overdriving a stage in the signal chain. Verify that
website (www.mackie.com/support) where you will find all level controls are set properly.
lots of useful information such as FAQs and other
documentation. You may find the answer to the problem • Is the input connector plugged completely into
without having to part with your SRM-Flex. the jack? Be sure all connections are secure.

Troubleshooting Noise
• Make sure all connections to SRM-Flex are good
No power and sound.
• Our favorite question: Is it plugged in? Make sure
the AC outlet is live [check with a tester or lamp]. • Make sure none of the signal cables are routed near
AC cables, power transformers, or other EMI-inducing
• Our next favorite question: Is the power switch on? devices.
If not, try turning it on.
• Is there a light dimmer or other SCR-based device
• Make sure the line cord is securely seated in the line on the same AC circuit as SRM-Flex? Use an AC line
cord socket and plugged all the way into the AC outlet. filter or plug it into a different AC circuit.

• Are the power LEDs on the top and front panels Hum
illuminated? If not, make sure the AC outlet is live. • Try disconnecting the cable connected to the input
If so, refer to “No sound” below. jack. If the noise disappears, it could be a “ground
loop,” rather than a problem with SRM-Flex.
• The internal AC line fuse may be blown. This is not Try some of the following troubleshooting ideas:
a user serviceable part. If you suspect the AC line • Use balanced connections throughout your
fuse is blown, please see the "Repair" section next. system for the best noise rejection.
• Whenever possible, plug all the audio
equipment’s line cords into outlets which share
No sound a common ground. The distance between
• Is the level knob for the input source turned all the outlets and the common ground should
the way down? Verify that all the volume controls be as short as possible.
in the system are properly adjusted. Look at the
sig/OL LED and meters to ensure that SRM-Flex Other Issues
is receiving a signal. • Please email or call Technical Support if you
are having any other issue not listed here:
• Is the signal source working? Make sure o mackie.com/support-contact
the connecting cables are in good repair and securely o 1-800-898-3211
connected at both ends. Make sure the master volume
level is turned up sufficiently to drive the inputs
of the speaker. Repair
• Make sure the input source is not muted or has For warranty service, refer to the warranty information
a processor loop engaged. If you find something on page 21.
like this, make sure the level is turned down before Non-warranty service is available at a factory-authorized
disengaging the offending switch. service center. To locate the nearest service center, visit
www.mackie.com/support/service-locator. Service
• Has it shut down? Make sure there is at least six for an SRM-Flex living outside the United States
inches of free space behind each SRM-Flex. may be obtained through local dealers or distributors.
If you do not have access to our website, please call
our Tech Support department at 1-800-898-3211 (normal
business hours, Pacific Time), to explain the problem.
They will tell you where the nearest factory-authorized
service center is located in your area.

Owner’s Manual 17
 Appendix B: Technical Information
SRM-Flex Portable Column PA System

SRM-Flex Specifications
Acoustic Performance Bluetooth Information
Frequency Range (–10 dB): 40 Hz – 20 kHz Bluetooth Protocol: 4.2
Frequency Range (–3 dB): 50 Hz – 20 kHz Bluetooth Function: Audio Streaming and
Horizontal Coverage: 90º User Interface Control
Vertical Coverage: 50º Bluetooth Class: Class 1
Maximum SPL Peak: 118 dB

Crossover Point
Transducers Crossover Frequency: 600 Hz (18 dB Butterworth)
Low Frequency: 10 in / 254 mm
with ferrite
High Frequency: 6x 2.0 in / 51 mm
silk dome tweeters Line Input Power
Detachable line cord ~100 – 240VAC, 50 – 60 Hz, 110W
AC Connector 3-pin IEC 250VAC, 10 A male
Power Supply Type Switchmode
Power Amplifiers
System Power Amplification
Rated Power 1300 watts peak
Low Frequency Power Amplifier Safety Features
Rated Power: 1000 watts peak Input Protection Peak and RMS limiting,
power supply and amplifier
Rated THD < 1% thermal protection
Cooling Active Status Info Input and output levels, reverb levels,
Design: Class D sig / OL, EQ settings, speaker mode
High Frequency Power Amplifier
Rated Power: 300 watts peak
Rated THD < 1% Construction Features
Cooling Active Basic Design: Asymmetrical
Design: Class D Enclosure Material: Polypropylene
Enclosure Finish: Black Polyurea
Grille Material: Perforated steel
System Processing Grille Finish: Powder-coated black
Voicing 3 speaker modes Handles: One on the top panel
of the base station
Reverb Off, 1 (short),
2 (medium), 3 (long) Display LEDs
Front: Defeatable power
Top: Power, Limiter, Bluetooth
Operating Temperature: 0 – 40 ˚C
Equalization 32 – 104 ˚F
Low +5 / –15 dB @ 90 Hz
High +5 / –15 dB @ 6.0 kHz

Input/Output
Input Type: 2x Female XLR Balanced
4x 1/4" Balanced / Unbalanced
1/8" Stereo
Mic-Line Impedance: 8 k balanced
1/4" Hi-Z Impedance: 1 M unbalanced
Mix Out: Male XLR Balanced
Mix Out Impedance: 600 balanced

18 SRM-Flex Portable Column PA System

SRM-Flex Specifications continued...

Owner’s Manual
Physical Properties Accessories (Included)
Base Station: SRM-Flex Carry and Cover Kit P/N 2051980-00
Height: 17.0 in / 432 mm
Width: 13.0 in / 330 mm
Depth: 14.2 in / 361 mm
Disclaimer
Since we are always striving to make our ­products better
High Frequency Section: by incorporating new and improved materials, components,
Height (each): 22.5 in / 572 mm and manufacturing methods, we reserve the right to change
these specifications at any time without notice.
Height (total): 67.5 in / 1715 mm
The “Running Man” figure is a registered trademark of LOUD
Height (total w/base): 79.0 in / 2007 mm Audio, LLC.
Width: 2.8 in / 71 mm All other brand names mentioned are trademarks or ­registered
Depth: 3.0 in / 76 mm trademarks of their respective holders, and are hereby
acknowledged.
©2019 LOUD Audio, LLC.
Weight (total): 29.6 lb / 13.4 kg All Rights Reserved.

SRM-Flex Dimensions

DIMENSIONS 2.8
71 mm
3.0 in
76 mm

79.0 in 22.5 in
2007 mm 572 mm

WEIGHT
29.6 lb
13.4 kg

17.0 in
432 mm

13.0 in 14.2 in
330 mm 361 mm

Owner’s Manual 19
 20
SRM-Flex Portable Column PA System
DSP

Channel 1 Main
ADC

ADC

User EQ Reverb Volume

SRM-Flex Block Diagram

SRM-Flex Portable Column PA System

DAC
Channel 2
Hi
ADC DAC
Amp
User EQ Reverb Volume

Speaker Processing

Channels 3/4 Master Crossover

Voicing Limiter
Mode Volume

ADC

Volume

Lo
DAC
Amp

Channels 5/6
ADC

Volume

DAC
Limited Warranty

Owner’s Manual
Please keep your sales receipt in a safe place.
This Limited Product Warranty (“Product Warranty”) is provided by LOUD Audio, LLC (“LOUD”) and is applicable to products
purchased in the United States or Canada through a LOUD-authorized reseller or dealer. The Product Warranty will not extend
to anyone other than the original purchaser of the product (hereinafter, “Customer,” “you” or “your”).

For products purchased outside the U.S. or Canada, please visit www.mackie.com to find contact information for your local
distributor, and information on any warranty coverage provided by the distributor in your local market.

LOUD warrants to Customer that the product will be free from defects in materials and workmanship under normal use
during the Warranty Period. If the product fails to conform to the warranty then LOUD or its authorized service representative
will at its option, either repair or replace any such nonconforming product, provided that Customer gives notice of the
noncompliance within the Warranty Period to the Company at: www.mackie.com or by calling LOUD technical support
at 1.800.898.3211 (toll-free in the U.S. and Canada) during normal business hours Pacific Time, excluding weekends
or LOUD holidays. Please retain the original dated sales receipt as evidence of the date of purchase. You will need it
to obtain any warranty service.

For full terms and conditions, as well as the specific duration of the Warranty for this product, please visit www.mackie.com.

The Product Warranty, together with your invoice or receipt, and the terms and conditions located at www.mackie.com
constitutes the entire agreement, and supersedes any and all prior agreements between LOUD and Customer related
to the subject matter hereof. No amendment, modification or waiver of any of the provisions of this Product Warranty
will be valid unless set forth in a written instrument signed by the party to be bound thereby.

Need help with the SRM-Flex?

• Visit www.mackie.com/support to find: FAQs, manuals, addendums, and other documents.

• Email us at: www.mackie.com/support-contact

• Telephone 1-800-898-3211 to speak with one of our splendid technical support chaps
(Monday through Friday, normal business hours, Pacific Time).

Owner’s Manual 21
19820 North Creek Parkway #201
Bothell, WA 98011 • USA
Phone: 425.487.4333
Toll-free: 800.898.3211
Fax: 425.487.4337
www.mackie.com