Resume

H. No 1450, Sector-28,
Faridabad. VINAY DHAR
Haryana,
Ph: +91-8826644551 mail:[email protected]

Career Summary:
I am currently working with Ericsson India Global Services Pvt. Ltd. and had worked in the past with Reliance
Communications and Bharti Airtel.
At Ericsson EGI, I am currently positioned as Project Manager in DSF (Digital Services Factory) Ericsson Charging Nodes, AIR,
SDP, OCC, CCN, EM, ECNMT.
I have 25+ Years of work Experience in Telecom.
 Project Management in Ericsson Digital Service Factory (DSF)
 Service Delivery and People Management (Sprints (USA) - Translations and TMT Team)
 Pre-Sales Engagement and Due Diligence (Wire line- Fixed Line and Enterprise networks, Wireless)
 Operation and Maintenance (Core - Wireline, Enterprise networks, Wireless).

Regional Exposure: New Delhi, Mumbai (INDIA).

International Exposure: USA, Kansas.

Position held Project Manager: - PMO & DSF Team.

(August, 2020, Till Date)
Project Manager Job Responsibilities:

• Requirement Gathering Input Template EC/EM analysis for SDP, AIR, OCC, CCN, ECNMT, EM, NELS.
• Estimation Template Calculation based on the MHR analysis for SDP, AIR, OCC, CCN, ECNMT, EM, NELS.
• Project Customer Kick off meeting.
• Project Plan creation- planning, scoping, estimation for Installation and Upgrade of Nodes.
• Allocation of resources based on the requirement.
• Breakup of Project Plan to Project activities, daily tracking and Closure of same.
• Daily Project Standup calls and Communication
• Follow-up with service desk and change management team.
• Risk and Issue management which included Tracking, Closure and documentation.
• Customer Project Governance with Internal and end Customer.
• Financial Closure report.
• Project Closure Report.
• MITO User case development, Testing and deployment.
• Network KPI Report
• Account Exception Exercise and Tracker
• User access management

Project Handle

• JAWWAL Palestine EC22 Upgrade.

• MTN Uganda OCC Expansion
• MTN Congo EC Upgrade and Modernization SDP, AIR, OCC, CCN, ECNMT, EMM
• MTN Rwanda OCC Expansion
• MTN Zambia CCN Expansion
• MTN Rwanda EMM Expansion.
• Ooredoo Kuwait NGVS Upgrade.
• ETISALAT UAE OCC Installation
• MTN Congo EC22 Installation and Upgrade
• MTN Rwanda EMM24 Installation
• TIM Brazil
• BCP & UAM Project (Business Continuity Plan, User Access Management)

Presales Engagement as a Project SME

1. Due Diligence (RCOM PROJECT)

• Kick Off Meeting with Internal and External Stake Holders

• Responding to various RFP/RFI with services solution that includes scope of work, responsibility matrix,
statement of compliances, acceptance criteria, risk assessment etc.
• Study of existing workforce / org structure, all nodes / sites details and document the same.
• Analysis all past/present trends of KPIs & SLA achieved wrt RFP SLAs/KPI.
• Capture AS IS Network Processes & practices. Any improvement plans proposed by RCOM and present
status on that plan
• Capture/analysis present and past Consumables trends
• Preparing Services business cases as per customer requirement for various product lines for Core
Network- Wireline, Wireless, STP. E2E operations of the network, conducting feasibility study & due
Diligence and Final Sign Off.

2. RIL EOT (ESTABLISH- PHASE)

• Design and Establish NOC, SRF which included definition of work areas, training path, organizational structure
and to staff the organization.
• Design and implement processes which included Creating JD & MOP (Job description) based on functional roles
and responsibilities, technical requirements.
• Establish Tools strategy which includes specification of the tools, as well as making of processes and procedures.
• Establish Competence and training framework which includes development and design of modified or new
competence management processes, organization structures and learning activities areas based on Customer
Growth Plan and current competence.
• Support Provided to Agreement Management for WLA, OLA and SLA’s
_____________________________________________________________________________________

Position held Specialist – Deployment Engineering & Tech Support

(Oct 2017 till July 2020)
Job Responsibilities:

• Create PID and submit it for approval in ETS.

• Access appropriate specification template.
• Submit Major Bill of Material (BOM) in ETS to MATCO
• Submit Configuration Control Engineering (CCE) request for Bay space, Cross-connect, Synchronization,
and Power assignments.
• Submit Cable Measurement request to Installation.
• Submit Document Change Order (DCO) to update and change drawings such as Floor plans and Bay
profiles in Engineering Drawing Management System (EDMS
• Develop Cable Running List (CRL)
• Gather Minor material requirements and submit a BOM in ETS.
• Issue Spec as per the Project Specification
– Provide technical support to Field Services Installation and Operations
– Issue and respond to JIMs (Job Information Memorandums)
– Monitor PID spending
 – Request FMS/NRM Database updates

• Complete As-Built Engineering Specification Archive

Position held Manager- Translations (Core) & Trunk Member Testing (Transmission)
(August 2014 Till Sep 2017)
Job Responsibilities:

• Responsible for delivering configurational changes in Sprint (USA) Core Network and Transmission.
• Participation in internal and external audits.
• To ensure process documentation of Configuration Management for Core and Transmission Network
• Configuration Management Planning: Effectively Plan, Document and Implement all CM activities during a
products life cycle.
• Responsible to manage/maintain Cost center.
• Competence Development of the team for new business requirements and performance improvement.
• To conduct or participate in recruitment interviews for selection of personnel.
• Capacity and availability management.
• To ensure right quality checks are in place to deliver as per customer expectations.
• To ensure time reporting is done as per guidelines, overall billability and utilization is achieved as per targets.
• Governance meets / calls with stake holders.
• Delivery of Continual Improvement initiatives.
• To ensure process adherence.
• Delivery of team performance reporting / Management Reporting.
• Employee engagement and prioritization of tasks.
• Tracking of WLA with clients.
• To lead the team as one coherent unit and deliver as per SLA.
• To ensure right performance measurements are in place.
• Email and Verbal Communication including Escalations.

Position held Specialist (Team Lead)

July 2010 – May 2014

Job Responsibilities:

 Migration of code from one destination to another. It involves checking the Current Data and comparing it with New as
per the least cost route. Making of Pre and Post migration test calls
 Creating New Route, Trunk Group Add/Delete.
 Definition, Modification and Testing of ADC.
 Trunk Group overflows changes.
 Allocation of work orders to Team members.
 Escalation and follow up of Issue’s related to Tools.
 Escalation and follow up of Issue’s related to NTR (Work Orders).
 Co-ordination and Execution of Special Projects with US Ericsson Team.
 Training New Joinees on Lucent Autoplex Tools, Standards, Process and NTR execution.
 Monthly Audits
 ANTS MDN Report
 Trouble Tickets analysis and resolution involving Ericsson Nortel, Samsung and Alcatel Lucent Legacy (TDM) and IP
switch’s

 Training’s Received: 1. Trained at Ericsson USA Facility for LUCENT 5ESS switch.
2. Trained at Ericsson USA Facility for Samsung Basic
3. Trained at Ericsson USA Facility for Trouble Tickets analysis & resolution
_____________________________________________________________________________________
Past company worked for: Reliance Communications Ltd.

Posted At: National Network Operations Center (NNOC), Navi Mumbai

(From April 2003 to July, 2010)
Position held: Senior Manager-SOMG.

Job Responsibilities:

 Team Lead handling configuration and provisioning of ERICSSONS AXE-10 based ILT’s (Integrated Local and Transit
switch) installed at 22 different locations throughout India for Basic, NLD and ILD services centrally provisioned from
NNOC.
 Exposed to defining of Exchange data like routing data, signaling data, roaming data, cell data etc.
 Exposed to numbering analysis data like B Number, A-number, Forwarded number analysis data.
 Worked with Ericsson persons while MSC/ILT system Installations and Acceptance testing.
 Implementation and Commissioning of new Switch in the network
 NOC support, Integration, Implementation and testing of BASIC, NLD and ILD Poi’s at various cities of India with
BSNL/Private operators like Airtel, Hutch, Idea etc which involves taking ISUP traces, Various Call traces on A-number
and B-number etc.
 Configuration of A-Number and B-number analysis for catering Reliance CDMA traffic and Wire line traffic of WLL/Basic,
NLD and ILD services.
 Routing of NLD /ILD (National and International long distance) calls on Reliance backbone.
 Configuration and testing of TEKLEC STP in Reliance Network.
 Configuration and testing of LUCENT soft switch for of BASIC, NLD and ILD Poi’s at various cities of India with CDMA
MSC, BSNL/Private operators like Airtel, Hutch, Idea etc.

Past Company Worked for: BHARTI CELLULAR LTD (AIRTEL)

Posted At: New Delhi. (From Dec’1999 To April-2003)

Position held: Engineer-Switch
Working experience in the Operation & Maintenance (O&M)/testing of
ERICSSONS AXE-10/CME-20 based MSC/VLR, HLR, BSC etc. (Hardware &
Software maintenance) used for GSM 900 Applications. ERICSSON’s GSM
SWITCHING SYSTEM).
Job Responsibilities:

 Operation, Maintenance, Up gradation/Expansion, and commissioning of ERICSSON AXE-10/810

 MSC/VLR, BSC, SCP & stand alone HLR. (Hardware & software maintenance)
 Handled International Roaming for Airtel Delhi, which included IR21 testing and coordination with
International network, definition of IMSI and GT Analysis.
 Handling of exchange alarms. (APT, APZ related alarms)
 Correction Package Scheduling and Loading.
 Handling of HLR subscriber data/subscriber services.
 Implementation and Commissioning of new Switch in the network.
 Integration test of MSC with other MSC, BSC, VMS, SMSC, EPABX & PSTN NETWORK.
 Coordinating with Ericsson Support Engineers regarding technical problems and new software, hardware up gradations.

Technical Exposure:
 Well versed with AXE-10 Hardware and its functions.
 Well versed with MSC/BSC/HLR/SCP/WLN system Functionality.
 Well versed with Intelligent Network Concepts.
 Practical working experience & Knowledge regarding GSM 900 Cellular/Mobile communication system, Wireline
(Basic/NLD/ILD switch)
 Cell definitions in BSC & troubleshooting of BSC& BTS faults
 Working knowledge on OSS operations and Xmate tool by Ericsson.
 Exposed to defining of Exchange data like routing data, signaling data, roaming data, cell data etc.
 Exposed to numbering analysis data like B Number, A-number, and Forwarded number analysis data.
 Done roaming testing with various Nationals and International-roaming partners.
 Worked with Ericsson persons while MSC/ILT system Installations and Acceptance testing.

Major Projects Handled:  Installation and Commissioning of New MSC’s/ ILT’s.

 Migration of BSC’s from old MSC to new MSC.
 H/w & S/W Expansion of MSC & HLR.

Past Company Worked for: SECT ELECTRONICS PVT LTD

.
Posted at: New Delhi. (From Dec’1996 To Dec-1999)
Position held: Installation- Engineer
Working experience in the Installation of Ericsson Equipment.
Ericsson AXE BYB 202 and Ericsson AXE BYB 501.

Job Responsibilities:

 Installation of False Flooring.

 Installation and leveling of Ericsson cabinets.
 Laying of Cables from Cabinets to Digital distribution frame.( DDF).
 Installation and connection of Battery Bank.
 Worked with Ericsson persons while MSC/ILT system Installations and Acceptance testing.

Training’s Attended
 CME 20 system survey
 AXE-10 Platform
 AXE-10 Alarm handling in GSM
 MSC/VLR operation & maintenance
 AXE 810 (GMSC-CDMA) SURVEY
 Eagle STP.
 Transport Basic
 Lucent Soft switch
 Prince2
 ITIL® (2011) Intermediate Service Transition
 ITIL® (2011) Intermediate Continual Service
 ITIL® (2011) Intermediate Service Operation

Personal Details:

Born On: Sept 28th, 1973

Sex: Male
Professional Qualification: DIPLOMA IN ELECTRONICS & COMMUNICATION.

Yours truly,
Vinay Dhar