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DFD

The document summarizes a case study describing the need to develop a new real estate system for Universal Real Estate. Key points include: 1) The current real estate system is insufficient to handle an expected 10% increase in housing sales over the next three years. 2) The existing system only tracks property listings and does not match buyers to sellers or track buyer information. 3) A preliminary investigation found each real estate agent uses their own system, and several problems were identified with the current approach. 4) The new system needs to support a variety of real estate transactions, provide management reports, and interface with other listing services within one year.

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Archit Agarwal
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© Attribution Non-Commercial (BY-NC)
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Download as PDF, TXT or read online on Scribd
106 views

DFD

The document summarizes a case study describing the need to develop a new real estate system for Universal Real Estate. Key points include: 1) The current real estate system is insufficient to handle an expected 10% increase in housing sales over the next three years. 2) The existing system only tracks property listings and does not match buyers to sellers or track buyer information. 3) A preliminary investigation found each real estate agent uses their own system, and several problems were identified with the current approach. 4) The new system needs to support a variety of real estate transactions, provide management reports, and interface with other listing services within one year.

Uploaded by

Archit Agarwal
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PDF, TXT or read online on Scribd
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BUS 361 - Systems Analysis

DFD Example

Page 1

Universal Real Estate:


The analyst has performed an initial interview with Pam Fisher, a manager for Universal Real Estate. She has indicated that the housing market in the area is expanding rapidly. Housing sales are expected to increase by 10% in the next three years and five new agents are to be hired. The current system will not handle this increased load. Also, the current system only keeps information about homes and land listed for sale. It does not keep information about prospective buyers or match buyers to sellers. Another problem is that the current system does not have the capability to tie into other state and national real estate listing services. After completing a preliminary investigation (survey), the analyst discovers that each real estate agent had developed their own system, some on computers, but each was different. Several problems were identified: 1. an expected increase in the sales listing that cannot be handled by the current system 2. lack of any information about potential buyers resulting in lost sales 3. matching of sellers to buyers is being done manually and depends on the particular agent 4. missed closing have increase to 10% from only 3% three years ago due to lack of timely information 5. lack of ability to interface with other state and national listing services The end-users include sales agents and management of Universal Real Estate. Also, customers, clerical staff, various governmental agencies, and other real estate organizations would be affected. The new information systems would need to support a wide variety of normal business transactions such as home and property listings, potential buyers and their requirements, requests for showings, mortgage and finance details, inspections surveys, closings, etc. The system would also need to provide a full range of management reports and decision support information. The new system would have to be in operation within one year, interface with state and national listing networks, and be cost-justified. Additional, more specific goals and objectives will be defined later. Four primary transactions have been identified as necessary process inputs. They are: a sales request from a seller (offer to sell); a buyer request (need and interest profile); a request for a showing of a listing by a potential buyer; and an offer to buy a listing. These transactions (and any other you may add) necessitate the maintenance of at least nine data stores: seller; house; property; listing; room; buyer; offer; closing; and showing. Six management reports and two query responses have also been identified as required: detail reports on all listings and all showings; summary reports on listings by area and accepted offers; exceptions reports on unsold listings and rejected offers; and queries about an offer status and about a closing. Initially, a seller who owns property and possibly a house which
Peter Aiken Fall 1999

BUS 361 - Systems Analysis

DFD Example

Page 2

contains rooms contacts the agency about selling the property and possibly (house). The agency creates a listing from the information about the property and house. A potential buyers may request a showing of a particular listing. A potential buyer may also make an offer for a listing to a seller. If the offer is accepted, a closing for the offer is scheduled.

Seller Buyer

Sales Request
0*

Purchase Offer

Universal Real Estate System

Real Estate Reports & Inquiries

Realtors

Universal Real Estate Context DFD

Peter Aiken

Fall 1999

BUS 361 - Systems Analysis

DFD Example

Page 3

3*

Seller

Maintain Real Estate Data Stores

Sales Request

Transaction Details
1*

Real Estate Updates

Updates To Real Estate Data Model

Process Real Estate Transactions

Real Estate Data Model Realtors

Purchase Offer

Real Estate Details


2*

Real Estate Reports & Inquiries Generate Real Estate Reports & Inquiries

Buyer

Universal Real Estate Level 0 DFD

Peter Aiken

Fall 1999

BUS 361 - Systems Analysis

DFD Example

Page 4

Seller Seller Sales Request


1.1

Seller Details Property Process Sales Request Property Details

Buyer Request

Buyer

1.2

Room

Room Details

Process Buyer Request Buyer Request Details

House Details

Listing Details

Buyer

House

Listing Buyer Details Listing Details Showing Request

Offer

Showing

Showing Details

1.3

Offer Details Process Offer


1.4

Process Showing Request Notification of Offer Seller

Buyer

Offer

Universal Real Estate Level 1 DFD for Process 1: Process Real Estate Transactions

Peter Aiken

Fall 1999

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