AI Auto Tracking PTZ Camera

— User Manual —

TR335 / TR335N / TR315 / TR315N / TR211 / TR311V3 / TR325 / TR325N

PTC310V3 / PTC310UV3 / PTC310UNV3 / PTC320UV3 /
PTC320UNV3 / PTC330UV3 / PTC330UNV3
Federal Communications Commission
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.

Warning
This is a class A product. In a domestic environment, this product may cause radio interference in
which case the user may be required to take adequate measures.
This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe
A est conforme à la norme NMB-003 du Canada.

Caution
Risk of Explosion if Battery is replaced by an Incorrect Type.
Dispose of Used Batteries According to the Instructions.

Remote Control Battery Safety Information

- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose of used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and
corrosion can damage the remote control. Dispose of batteries safely and through approved
disposal methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or
rechargeable (nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short-circuit the battery terminals.
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents
of this documentation, its quality, performance, merchantability, or fitness for a particular
purpose. Information presented in this documentation has been carefully checked for reliability;
however, no responsibility is assumed for inaccuracies. The information contained in this
documentation is subject to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use this produc t or documentation,
even if advised of the possibility of such damages.

TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for
description purpose only belong to each of their companies .

COPYRIGHT
© 2023 AVer Information Inc. All rights reserved. | August 25, 2023
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or
by any means without the prior written permission of AVer Information Inc. is prohibited. All
information or specifications are subject to change without prior notice.

NOTICE
Specifications Are Subject to Change without Prior Notice. The Information Contained Herein Is
to Be Considered for Reference Only.
 WARNING
 To reduce the risk of fire or electric shock, do not expose this appliance
to rain or moisture. Warranty will be void if any unauthorized
modifications are done to the product.
 Do not drop the camera or subject it to physical shock.
 Use the correct power supply voltage to avoid the damaging camera.
 Do not place the camera where the cord can be stepped on as this may
result in fraying or damage to the lead or the plug.
 Hold the bottom of the camera with both hands to move the camera. Do
not grab the lens or lens holder to move the camera.

OK
More Help
For FAQs, technical support, software and user manual download, please visit:

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Contact Information
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Tel: +886 (2) 2269 8535
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668 Mission Ct., Fremont, CA 94539, USA
Tel: +1 (408) 263 3828
Toll-free: +1 (877) 528 7824
Technical support: [email protected]
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Technical support: [email protected]
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Tel: +81 (0) 3 5989 0290
テクニカル・サポート: https://jp.aver.com/technical-support
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Tel: +84 (0)28 22 539 211
 Contents
Package Contents ................................................................................................. 3
Package Contents ................................................................................................ 3
Optional Accessories ............................................................................................ 3
Product Introduction ............................................................................................ 4
Overview ............................................................................................................... 4
Dimensions ........................................................................................................... 5
Pan and Tilt Angle ................................................................................................ 8
LED Indicators ...................................................................................................... 9
Device Connection ................................................................................................ 9
PoE Connection.................................................................................................. 10
RS-232 and RS-422 Connection ........................................................................ 11
Audio Input Connection ...................................................................................... 16
Video Output Connection ................................................................................... 17
Cable Fixing Plate Installation ............................................................................ 18
Ceiling Mount Installation ................................................................................... 19
Camera Installation ............................................................................................. 20
Remote Control .................................................................................................. 21
Set Up the Camera .............................................................................................. 23
OSD Menu .......................................................................................................... 23
IP Address Setup ................................................................................................ 23
Static IP ......................................................................................................... 23
DHCP ............................................................................................................ 24
OSD Menu Tree.................................................................................................. 25
Camera .......................................................................................................... 25
Video Output ................................................................................................. 28
Network ......................................................................................................... 28
Advanced Setting .......................................................................................... 28
System .......................................................................................................... 28

1
Web Setup............................................................................................................ 30
Access the Web Interface of the Camera .......................................................... 30
Access the Camera via AVer IPCam Utility ................................................... 30
Accessing the Camera via AVer PTZ Management ...................................... 32
Live View ............................................................................................................ 33
Camera Control ............................................................................................. 33
Preset ............................................................................................................ 35
Camera Settings ................................................................................................. 36
Exposure ....................................................................................................... 36
Image Process .............................................................................................. 37
Video & Audio ..................................................................................................... 38
Network .............................................................................................................. 40
Tracking Settings ................................................................................................ 45
Presenter Mode ............................................................................................. 47
Zone Mode .................................................................................................... 51
Hybrid Mode .................................................................................................. 53
Gesture .......................................................................................................... 55
NDI ..................................................................................................................... 57
System ................................................................................................................ 59
Appendix .............................................................................................................. 61
VISCA RS-232 Command Table ........................................................................ 61
Visca over IP Settings ........................................................................................ 65
CGI Command.................................................................................................... 66
Pelco P Command.............................................................................................. 69
Pelco D Command ............................................................................................. 70

2
 Package Contents
Package Contents

Camera Unit Drilling Paper Ceiling Mount Quick Start Guide

Bracket (x2)

Cable Fixing Plate M2 x 4mm Power Adapter & 1/4”-20 L=6.5mm

Screw (x3) Power Cord Screw (x2)

Remote Control M3 x 6mm DIN8 to D-Sub9 RS-232 In/Out

Screw (x3) Cable Y Cable

Cable Ties (x4)

*The power cord will vary depending on the standard power outlet of the country where it is sold.

Optional Accessories

Wall Mount Camera Controller

Bracket (CL01)

* For details on optional accessories, please consult with your local dealer.

3
Product Introduction
Overview

1 Tally Lamp 7 RS-422 Port

2 IR Sensor 8 USB 3.0 Port (Type-B) DC 12V
3 LED Indicator 9 Audio In*
4 Kensington Lock 10 HDMI Port
5 PoE+ IEEE 802.3AT 11 3G-SDI**
6 RS-232 Port 12 DC Power Jack

*Line input level: 1Vrms (max.).

*Mic input level: 50mVrms (max.); Supplied voltage: 2.5V.
**The model names with “H” do not have this feature.

4
Dimensions

82mm
80mm

46mm 72.5mm
191.5mm
156.5mm 145mm

180mm 161.3mm

216mm

156.5mm 145mm

180mm 161.3mm

5
Ceiling Mount
80mm

35mm
112mm
104mm

153mm 161.3mm

180mm 200.8mm

6
Wall Mount

35.8mm
259.7mm
180mm 161.3mm

206mm 263.2mm

7
Pan and Tilt Angle

8
LED Indicators
LED Status

Flashing blue Auto Tracking On

Solid blue Normal

Flashing red Firmware update

Solid orange Standby

Flashing orange Start-up

Flashing purple Gesture recognition

Device Connection

9
PoE Connection
Connect the camera to the router or switch through the PoE+ port.

[Note] Only support IEEE 802.3AT PoE+ standard.

Ethernet Cable
(Not Included)

Router/PoE Switch

10
RS-232 and RS-422 Connection
Connect through the RS-232 or RS-422 for camera control.

 RS-232

11
● RS-232 Port Pin Definition

9 8 7

6 5 4 3

2 1

Mini DIN9
Function I/O Type Signal Description
PIN #

1 Output DTR Data Terminal Ready

2 Input DSR Data Set Ready

VISCA IN
3 Output TXD Transmit Data

6 Input RXD Receiver Data

7 Output DTR Data Terminal Ready

4 Input DSR Data Set Ready

VISCA OUT 8 Output TXD Transmit Data

9 Input RXD Receiver Data

5 Input I/O Detect DIN8/DIN9

--- Shield --- GND Ground

12
● RS-232 mini DIN9 to mini DIN8 Cable Pin Definition

Mini DIN8 Cable Pin Definition

No. Signal

1 DTR
8 7 6
2 DSR
5 4 3
2 1 3 TXD

4 GND

5 RXD

6 GND

7 NC

8 NC

13
● Din8 to D-Sub9 Cable Pin Definition

5 1

9 6

6 7 8
3 4 5
1 2

14
● RS-422

[Notes] Use cat5e splitter for multi-camera connection.

1 8
RS-422 Pin

No. Pin No. Pin

1 TX- 5 TX+

2 TX+ 6 RX+

3 RX- 7 RX-

4 TX- 8 RX+

Cat5e splitter pin assignment:

Camera
876 5 432 1

876 5 432 1 876 5 432 1

Camera/Joystick Camera/Joystick

15
Audio Input Connection
Connect the audio device for audio receiving.
[Notes]
 Line input level: 1Vrms (max.).
 Mic input level: 50mVrms (max.); Supplied voltage: 2.5V.

Microphone
Audio Mixer

16
Video Output Connection
 HDMI

Use the HDMI cable to connect with monitor or TV for video output.

HDMI Cable

Monitor/TV
 3G-SDI
Connect to 3G-SDI monitor for video output.

3G-SDI Cable
(Not Included)

SDI Monitor

[Notes]
 HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously.
When the HDMI monitor is well connected before the camera is turned on, the OSD menu will be
displayed on HDMI monitor as default.
 The model name with “H” do not have 3G-SDI.

17
Cable Fixing Plate Installation

1. Secure the cable fixing plate to the camera.

Screws: 3 M2 x 4mm screws (included in the package).

2. Plug in cables. 3. Use 4 cable ties to secure the cables and cable
fixing plate.

18
Ceiling Mount Installation
1. Secure the mount bracket on the ceiling. 2. Install the mount bracket on the camera.
Screw: 4 screws, M4 x 10mm (Not Screw: 2 screws, 1/4"-20 L=6.5mm
Included in the package) (Included in the package)

3. Slide the mount bracket with the camera 4. Secure the camera with screws.
into the mount bracket which secured on Screw: 3 screws, M3 x 6mm (Included in
the ceiling. the package)

[Notes] Connect necessary cables after

sliding the camera into the mount bracket.

19
Camera Installation
 Angle A: less than 30˚

 Height B: 2~3m from floor

 Distance C: longer than 3m away from podium

 Position: center of classroom

 Distance between the camera and tracking target (presenter):

Optical zoom ratio ability Upper body size Full body size
12X 3~16m 3~28m
16X 3~30m 4~55m
21X 3~40m 4~65m
30X 3~44m 3~76m

Blackboard

Podium

Center of classroom

20
Remote Control

Name Function
1 Power Turn the camera on/standby.
2 Menu Press the button to open OSD menu during HDMI output.
Set cameras to CAM1 to CAM3 button.
3 Camera Select
Select a camera to operate.
 Set the preset position 0~9.
4 Number Pad  Press number button (0~9) to move the camera to pre-configured preset
position 0~9.
Press and hold Preset, then short press Number button (0~9), and then
5 Preset
release both buttons to save the preset position.
Press and hold Reset + short press Number button (0~9), and release all to
6 Reset
reset preset position.
7 WDR Turn on/off Wide Dynamic Range function.
8 BLC Turn on/off Backlight Compensation.
Press once for incremental movement or press and hold for continuous pan or
9 ▲,▼,◄, & ►
tilt.
Access the OSD menu, confirm the selection or make a selection in OSD
10 Enter
menu.
11 PT Reset Reset the Pan-Tilt position.

21
Name Function
 Invert L/R Pan Direction: Press and hold L/R SET, then short press
Position 2, and then release both buttons.
12 L/R SET
 Reset L/R Pan Direction: Press and hold L/R SET, then short press
Position 1, and then release both buttons.
13 Far/Near/MF Enable manual focus. Use Far/Near to adjust the focus.
14 Zoom +/- Zoom in/out slowly.
15 Zoom Fast +/- Zoom in/out fast.
Pan-Tilt Speed
16 Pan-Tilt speed adjustment.
Fast/Slow
17 AF Auto focus.
18 Auto Tracking Auto Tracking ON/OFF.
19 Freeze Freeze the live image.
 Short press to adjust EV level.
20 EV +/-  Long press EV+ to turn on RTMP.
 Long press EV- to turn off RTMP.
21 Switch Change presenter.
22 Tracking Point Press the button to enter Tracking Point (Preset Position 1).
23 Upper Body Focus on the upper body of the presenter.
24 Full Body Focus on the full body of the presenter.

22
Set Up the Camera
OSD Menu
You can use the supplied Remote Control to operate the OSD Menu during HDMI output. Press the
button to call out the On-Screen Display (OSD) menu and use the ▲, ▼, ,  and
buttons to operate the OSD menu.

IP Address Setup
Static IP
1. Press the button on the remote control to call out the OSD menu.
2. Go to Network > Static IP.
[Notes] Turn the DHCP off before setting up static IP (Network > DHCP > Off).

3. Select the IP Address, Gateway, Netmask and DNS to configure. Press and use , 
and Number Pad to enter the data.

23
DHCP
1. Press the button on the remote control to call out the OSD menu.
2. Go to Network > DHCP > On.

3. After turning the DHCP on, the user can view IP address in System > Information.

24
OSD Menu Tree
Camera
Set up camera parameters: Exposure Mode, White Balance, Pan Tilt Zoom, Noise Reduction,
Saturation, Contrast, Sharpness, Mirror and Flip.
1st Layer 2nd Layer 3rd Layer 4th Layer 5th Layer
Camera Exposure Full Auto Exposure Value -4/-3/-2/-1/0/1/2/3/4
Mode Gain Limit Level 24dB/27dB/30dB/33dB/36dB
/39dB/42dB
Slow Shutter Off/On
Shutter Priority Exposure Value -4/-3/-2/-1/0/1/2/3/4
Shutter Speed 1/1, 1/2, 1/4, 1/8, 1/15, 1/30,
1/60, 1/90, 1/100, 1/125,
1/180, 1/250, 1/350, 1/500,
1/725, 1/1000, 1/1500,
1/2000, 1/3000, 1/4000,
1/6000, 1/10000
Gain Limit Level 24dB/27dB/30dB/33dB/36dB
/39dB/42dB
Iris Priority Exposure Value -4/-3/-2/-1/0/1/2/3/4
Iris Level F1.6/F2.0/F2.4/F2.8/
F3.4/F4.0/F4.8/F5.6/F6.8/
F8.0/F9.6/F11/F14/Close
Gain Limit Level 24dB/27dB/30dB/33dB/36d
B/39dB/42dB
Slow Shutter On/Off
Manual Shutter Speed 1/1, 1/2, 1/4, 1/8, 1/15, 1/30,
1/60, 1/90, 1/100, 1/125,
1/180, 1/250, 1/350, 1/500,
1/725, 1/1000, 1/1500,
1/2000, 1/3000, 1/4000,
1/6000, 1/10000
Iris Level F1.6/F2.0/F2.4/F2.8/
F3.4/F4.0/F4.8/F5.6/F6.8/
F8.0/F9.6/F11/F14/Close
Gain Level 0dB/3dB/6dB/9dB/12dB
/15dB/18dB/21dB/24dB/
27dB/30dB/33dB/36dB/39dB
/42dB
Bright 0, 5-31 -

25
 1st Layer 2nd Layer 3rd Layer 4th Layer 5th Layer
Camera White Balance Auto - -
ATW - -
Indoor - -
Outdoor - -
One push - -
Manual R Gain (0-255) -
B Gain (0-255) -
Pan Tilt Zoom Preset Speed 5/25/50/100/ -
150/200
Digital Zoom Off/On -
Digital Zoom x2-x12 -
Limit
Pan/Tilt Slow Off/On -
Noise Reduction Off/Low/ - -
Medium/High
Saturation 0-10 - -
Contrast 0-4 - -
Sharpness 0-3 - -
Mirror Off/On - -
Flip Off/On - -
LDC* Off/On - -
*Only certain camera models support LDC function, please refer to the table below.

26
 Supported AVer Cameras:
PTC300V2 Series PTC500 PTC330 PTC310 Series PTC115 Series
Series Series
PTC330UV2 PTC500S PTC330 PTC310 PTC115
TR333V2 TR530 TR331 TR311 TR320
PTC320UNV2 PTC500+ PTC330N PTC310U PTC115+
TR323NV2 TR530+ TR331N TR313 TR320+
PTC320UV2 PTC330U PTC310H
TR333
PTC310N
TR311N
PTC310UN
TR313N
PTC310HN

V3 Series
TR335

TR335N

*US model name in italics.

27
Video Output
Select video resolution (2160p is only supported on certain models).

1st Layer 2nd Layer 3rd Layer

Video Output Theme Mode Standard/Zoom/Teams/(NDI)
Frequency 50Hz/59.94Hz/60Hz
Resolution 2160P/30, 2160P/60, 1080P/60, 1080P/30, 1080I/60,
720P/60

Network
Set up IP mode – DHCP or Static IP.

1st Layer 2nd Layer 3rd Layer

Network DHCP Off/On
Static IP IP Address, Gateway, Mask, DNS

Advanced Setting
1st Layer 2nd Layer 3rd Layer 4th Layer
Advanced Audio Input Type Line In/Mic In
Setting

Audio Volume 0-10

Control Serial Port RS-232/RS-422
Protocol VISCA/PELCO D/PELCO P
Camera Address 1-7
Baud Rate 4800/9600/38400
Tracking Off/On -
Tracking Mode Presenter -
Zone -
Hybrid -

System
 Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the
screen.
 Camera Selector: Set the camera ID 1~3 for using remote control on multiple cameras control
(also see No.3 Camera Select in Remote Control chapter).
 NDI: Enable/disable NDI function.

 Tally: Enable tally function.

28
1st Layer 2nd Layer 3rd Layer
System Camera Selector 1-3
Status OSD Off/On
Language English/繁體中文/日本語/简体中文/한국어/ Tiếng Việt
NDI Off/On
Tally Disable/Enable
Information Model Name/Version/IP Address/MAC/Lens/Mcu
Factory Default Off/On
Account Default Off/On

29
Web Setup
Connect the camera from a remote site through the internet.

Access the Web Interface of the Camera

To access the camera Web interface, you have to use AVer IPCam Utility or AVer PTZ Management
software to search camera IP address.

Access the Camera via AVer IPCam Utility

To use AVer IPCam Utility to find the camera IP address:
1. Download the AVer IPCam Utility from
https://www.aver.com/Downloads/search?q=AVer%20IPCam%20Utility%20for%20Camera%20IP%
20Searching and launch the application.
2. Click Search to view all available devices on the screen.
3. Click to select a camera from the list to view the camera info in the Settings field.
4. The default network of the camera is Static IP (192.168.1.168) and default ID/Password are
admin/admin. If you want to configure the network to DHCP, enter the ID/Password in the Login
field, select the “camera model” on the list, select “DHCP” and then click the Apply button.

30
5. To access the Web interface, double-click on the IP address in the IPv4 Address column.
For the first-time user, you will be prompted with a Login window to change the ID and password.

6. Login with the new ID/Password, the Web interface of the camera will be displayed (Chrome
browser). Please refer to <Live View> chapter for more details.

[Notes] If IPCam utility cannot find the camera, please check the following:
 Please make sure the Ethernet connection of the camera is well connected.
 The camera and PC (IPCam Utility) are in the same LAN segment.

31
Accessing the Camera via AVer PTZ Management
Use AVer PTZ Management to find the IP address of your cameras, follow the steps below.

1. Download the AVer PTZ Management software from https://www.aver.com/download-center.

2. Download the Windows program and install it.
3. Set up the user ID and password, and log in to the software (default User Name/Password:
admin/admin).

4. On the Main page of PTZ Management, click Setup > Add > click Auto Search. The cameras
connected on the same LAN with the computer will be displayed.
5. Click on the camera and enter the camera ID and Password to add the camera to the device list
(default ID/Password are admin/admin). Click Go to Web to access the camera web application.

32
Live View
You can control the camera and operate the Preset functions using this page.

Camera Control
Click the Camera Control tab to display the panel below for operation.

 Pan-Tilt-Zoom Control
Use the directional buttons to navigate the camera view. Adjust the Pan Speed and Tilt Speed if
necessary.

Use and to zoom in or zoom out the live image. You can also select Zoom Speed
(High/Low).

Click to go back to home (default) position.

33
 Focus

Item Description

Auto Focus Click to perform the auto focus.

Click to manually adjust the focus. You can use the Focus + and Focus
Manual Focus
– buttons to adjust the focus.

One-push Focus Click to automatically adjust the focus right away.

Focus Near Limit Set the focus distance limit.

If Auto Focus is selected, you can further set up the AF Mode.

 Continuous AF: The camera will automatically adjust focus all the
AF Mode time.
 AF Trigger after PTZ: The camera will automatically adjust focus
each time after performing the pan, tilt or zoom functions.

 Digital Zoom

Item Description

Digital Zoom Select On or Off to enable or disable the function.

Digital Zoom Limit Adjust the digital zoom from x2 to x12.

Turn on or off the function. If you turn on Relative Zoom Ratio, the
Relative Zoom Ratio pan/tilt speed will be automatically adjusted based on the zoom ratio.
The more the zoom ratio, the slower the pan/tilt speed.
Preset Affects PTZ & Turn on this function to save only the value of pan, tilt, zoom and
Focus Values Only focus for the configured preset points.

34
Preset
Click the Preset tab to display the panel below. You can edit and operate the preset positions.

To set up preset positions:

1. Go to Live View > Preset.
2. Use the directional buttons to navigate the camera view. Optionally use and to zoom in
or zoom out the images.
3. Enter a preset number (0~255) in the Save Preset column and click Save to save the position.

To move camera to preset positions:

1. Enter a preset number (0~255) in the Load Preset column or click a preset number (0~19) in the
Quick Call section.
2. Click Load, the camera will move to the preset position.

When operating the go to preset positions, you can optionally adjust the Preset Speed or turn on or
off the Video Freeze while Preset function.
 Video Freeze with Preset: When you turn on this function, the camera will not display the view
along the path when moving from one position to another. The camera will only display the view of
the positions.
 Preset Speed: Drag the slider to adjust the moving speed from one preset position to another.
(5~200)

To customize camera functions at each preset positions:

1. Go to Live View > Preset > Edit scenes.
2. Click Scenes 0~9 to add up to 10 CGI commands (follow the format of
https://username:password@URL) for each scene.
3. Select a Scene from the Scenes drop-down list to pair Preset 0~9 with Scene 0~9.
4. Click Append to add CGI commands, and click Remove to delete CGI commands. When finished,
click Save.

35
Camera Settings

Exposure
Click the Exposure tab to display the panel below for configuration.

Item Description
Options include Full Auto, Iris Priority, Shutter Priority, Manual
and Bright. Select an exposure mode and optionally adjust the value
Exposure Mode
of Exposure Value, Gain Level, Shutter Speed, Gain Limit Level,
Iris Level, BLC and Bright Value.
Slow Shutter Select the checkbox to let more light enter the lens.
Select the checkbox to turn on Wide Dynamic Range mode for more
WDR
vivid camera view.
Click Default to reset the Exposure settings to factory default.

36
Image Process
Click the Image Process tab to display the panel below for configuration.

Item Description
Options include AWB, ATW, Indoor, Outdoor, One Push and
Manual.
White Balance  Select Manual to adjust the R Gain and B Gain manually.
 Select One Push, and click Set in the One Push field when
placing a white paper sheet in front of the camera lens.
Saturation Drag the slider to adjust the value.

Contrast Drag the slider to adjust the value.

Sharpness Drag the slider to adjust the value.

Noise Filter Select from Off, Low, Middle or High to adjust the noise filter.

Mirror Select the checkbox to flip the camera view horizontally.

Flip Select the checkbox to flip the camera view vertically.

Turn on or off Lens Distortion Correction. Turn on this function to
LDC automatically correct image distortion caused under certain zoom
level.

37
Video & Audio
You can configure video and audio settings on this page.

 Video and Audio Settings

Item Description

Power Frequency Select from 50Hz, 59.94Hz or 60Hz based on your region.

Video Output Resolution Select a resolution to display on your video output device.
Select to a theme mode for your video output from the drop-down
Theme Mode
list.
Stream Video Output Select a stream resolution on live view from the drop-down list.

Bitrate Select a bitrate from the drop-down list.

Select a framerate for live stream – 1, 5, 15, 20 or 30 for power
Framerate frequency 59.94Hz or 60Hz; 1, 5, 15, 20 or 25 for power frequency
50Hz.
I-VOP Interval (S) Drag the slider to set the value from 1s to 10s.

Encoding Type (video) Select H.264 or H.265 to encode streaming video.

Rate Control Select VBR or CBR.

Audio Input Type Select to input audio by Line in or Mic in.

Audio Volume Drag the slider to set the volume from 0 to 10.

38
Encoding Type (audio) Select to encode audio.

Sampling Rate Select a sampling rate from the drop-down list.

USB Audio Enable Select from the drop-down list to turn on or off the setting.

39
Network
You can configure network settings on this page.

Item Description
You can set up the network to DHCP or Static IP.
 DHCP: Select On to assign the related IP settings with the camera
DHCP automatically. Click Confirm to save the settings.
 Static IP: Select Off to manually enter the IP Address, Netmask,
Gateway and DNS. Click Confirm to save the settings.
The default Hostname is TR335N. You can change the hostname to
Hostname
be displayed on other devices, e.g. IP router.
Select to turn the function On or Off.
NTP
When NTP is On, enter NTP Server into the text box.

40
 Change the RTMP settings to transfer camera stream to the
broadcasting platform, e.g. YouTube.
To set up the RTMP settings:
1. Enter the Server URL and Stream Key of the broadcasting
RTMP Settings platform. Please refer to the instruction of the broadcasting
platform you use to get the RTMP server URL and stream key.
2. Click Start Stream, the camera stream will direct you to your
broadcasting platform.
3. To stop broadcasting, click STOP.
Change the RTSP settings to display camera streams on
applications such as VLC, PotPlayer or Quick Time to use RTSP
streaming.
To enable RTSP:
RTSP Security 1. Select On in the RTSP Security field.
2. Select On in the RTSP Audio Enable field if you want to transfer
audio.
3. On your application, enter the RTSP
(ex: rtsp://192.168.1.100/live_st1) and ID/Password of the camera.
To transfer the HLS streaming, enter the Stream URL and click Start
HLS Settings
Stream. Click STOP to stop transferring.
Enter Destination IP, Encryption, Latency and Passphrase.
SRT Settings When finished, click Start Stream.
Click STOP to stop streaming.
Turn on HTTPS to establish a secure connection between your
browser and your camera.
To turn on HTTPS access on your camera:
HTTPS 1. Create a SSL certificate file for encryption and decryption.
2. In the HTTPS setup field, select On and then click Choose File to
select the certificate file.
3. Click Upload.
Click Choose File to upload a SSL certificate (must be in the PEM
format) to PTC/PTZ/DL cameras.
To create this format:
1. Prepare your certificate, intermediate certificates, and the CA root
in a base-64 encoded format. Additionally, prepare the private key
in the PKCS#8 format (should be unencrypted).
Upload Certificate 2. Combine the certificates and the private key in a specified order to
create the PEM format:
-----BEGIN PRIVATE KEY-----
...................
-----END PRIVATE KEY-----
-----BEGIN CERTIFICATE-----
................

41
 -----END CERTIFICATE-----
After the preparation, upload the SSL certificate.
SSHD Select to turn the function On or Off.
Select from the drop-down list to set Visca Port Mode.
Visca Port Mode
After selected, enter Visca Port Number.
802.1x Enable Select to turn on or off the function.
After turning on 802.1x Enable function, select from MD5, TLS and
Eap Method
PEAP to set up the function.
After turning on 802.1x Enable function, enter Identify and
Password.
Eap Setting According to your Eap Method, import Client Certificate, Private
Key Password, CA Certificate.
When finished, click Confirm.
Turn on FreeD protocol to send camera positioning data to a virtual
reality production system.
FreeD
When FreeD is on, enter TR335N Camera ID, and the IP Address
and Port of the device receiving positioning data.

 SRT Settings
Example 1 vMix:
Set the workstation and the TR335N camera in the same network. Check the workstation’s IP address
(Destination IP). Example:

Select SRT (Listener) from Stream Type in vMix Input Select window.

42
Enter the information into the SRT Settings TR335N web interface, then click on Start Stream,
Connect Status shows Connected.

43
Example2 OBS (Open Broadcaster Software):
Set the workstation and the TR335N camera in the same network. Check the workstation’s IP
address (Destination IP). Example:

Open OBS, add a scene, add a source, enter srt://Work Station IP:port?mode=listener
Example: srt://10.100.105.127:8889?mode=listener

[Notes] If there is no image, please try right-click on the source->Transform->Fit to screen to

re-scale image.

44
Tracking Settings
You can set up the tracking modes and use the Tracking Control panel to perform the tracking function.
You can also turn on Gesture control to use your hands to control certain camera functions.

Tracking Mode Description

Camera starts tracking when a presenter appears in the
camera view. Select Upper Body for People Size, the
Presenter camera will focus on the targeted presenter with less
background. If the presenter is out of the camera view, the
camera will return to the pre-configured Tracking Point.
Camera focuses on the pre-configured zones (preset areas)
Zone
while tracking the presenter.
You can benefit from the advantages of both the Presenter
and Zone modes. The camera will start tracking when a
Hybrid presenter is detected in the camera view. If the position
where a presenter enters is pre-configured as a tracking
zone (preset area), the camera will activate as Zone tracking.

45
To perform the tracking function, you can:
 On the camera web application, click Tracking Settings to set the tracking modes.
 Go to Tracking Control panel > select from Presenter, Zone and Hybrid mode. Optionally click
the Click Track button if you want to select a new target presenter to track.

Click the Click Track button, the target presenter will be highlighted with a red frame, while the other
detected presenters will be highlighted with blue frames.

Click on the presenter with a blue frame, the camera will change focus to the presenter you click.

46
Presenter Mode
Camera will start tracking when the presenter enters the camera live view.

Item Description

Tracking Control Click to turn on or off, and select a tracking mode.

Drag the slide bar to adjust the sensitivity of the tracking
Tracking Sensitivity
function.
Use the directional buttons, and to adjust the
camera to a Tracking Point (preset position). Click Save to
Tracking Point Preset 1 to save the Tracking Point.
When no one is in view, the camera will go back to the
Tracking Point (preset position).
Set the idle time (sec.) for the camera to return to the
Time of Return to Tracking Point
Tracking Point. Drag the slider to adjust the value.
Select to track the presenter in Full Body (entire body) or
People Size
Upper Body (up to 60% of body).
Set up a tracking area (optional). When Effective Tracking
Area function is on, the camera only tracks around the
selected area. Select the checkbox to enable the function
Effective Tracking Area
and click the Set, a red frame appears in the preview
window. Drag the upper-left or the lower-right corner of the
red frame to adjust the tracking area.

47
 When Auto Zoom is off, the camera stops zooming in/out
Auto Zoom automatically but keep the zoom size based on the preset
point selected from the drop-down list below.
Auto Tilt Select the checkbox to turn on the Auto Tilt function.
When more than one presenter is detected, the camera will
zoom out to frame every presenter in the camera view. To set
Multi-Presenter Detection
up Multi-Presenter Detection, please refer to <Configuring
Multi-Presenter Detection>.

Configuring Multi-Presenter Detection

Set up a preset position for Multi-Presenter Detection. Ensure the camera view of this position fully
covers the area where multiple presenters may appear. This preset position will be triggered when
multiple presenters are detected.

To set up the preset position, go to Live View > Preset.

Preset 3

Stage Background

Podium

To configure Multi-Presenter Detection:

1. Go to Tracking Settings > Presenter setup page > select a pre-configured preset position (e.g.
Preset 3) from the Multi-Presenter Detection drop-down list to turn on Multi-Presenter Detection
function. Presenters appearing within the current camera view will trigger the Multi-Presenter
Detection.
2. Drag the slider of Time of Return to Tracking Point to adjust the duration when the camera loses
track of the detected presenters and moves back to the selected preset point. By default, the dwell
time set up with 3 second.

48
 3. When the Presenter tracking function is on, the Multi-Presenter Detection will be activated. To
turn on the Presenter tracking, please refer to <Tracking Settings>.
4. To turn off the Multi-Presenter Detection function, go to Tracking Settings > Presenter setup
page > select Off from the Multi-Presenter Detection drop-down list.

Multi-Presenter Detection will be triggered Multi-Presenter Detection will not be triggered

Preset Position bundled with Current Camera View Preset Position bundled with Current Camera View
Multi-Presenter Detection Multi-Presenter Detection

For example, when there is one presenter detected, the camera will perform single-presenter tracking, in
which the camera view will focus on the presenter.

49
Meanwhile, when there is another presenter appears within the current camera view and then detected
by the camera, the camera will be triggered to the pre-configured preset position.

You can also use the supplied Remote Control to quickly set up the Presenter Mode.

1. Adjust the camera view properly and then save to preset 1 as the initial position.
2. Press Auto Tracking ON to turn on the function.
3. Press Upper Body to track the presenter with a closer view (up to 60% of body), or Full body to
track the entire presenter in the view.
4. Press SWITCH to switch between presenters. Initially the camera tracks the one who is in the
center of view. Every switch follows the sequence: left to right, then back to far left one in the
camera view (see picture below).
5. To see which presenter is being tracked, press and hold FREEZE button to call/cancel engineering
mode while tracking, you will see the tracked presenter is framed with a green box (Only during
HDMI output).

50
Zone Mode
Set up the block areas for the camera to detect the presenter and track the presenter when the
presenter appears within the pre-configured areas (preset areas).

To configure the preset areas:

1. Select the block number (2 Blocks, 3 Blocks or 4 Blocks) you want to configure for the preset
positions. You can set up to 4 preset positions.
2. Select a preset number from the drop-down list (Preset 6 ~ 9).

3. Use the directional buttons, and to move the camera to the desired position.

4. Click Save to save the position to the selected preset number. A preset thumbnail will be
displayed below the preview window.

[Notes] To ensure smooth transition while tracking the presenter, please OVERLAP the set up preset
areas. Do not separate the preset areas.

6 7 8 6 7 8

Ensure to overlap the preset areas Do not separate the preset areas

51
 Set up the preset view to clearly see the preseter at least complete half body (60% upper body) to
ensure tracking accuracy. Make sure there is no any other human-outline poster/TV/moniter in the
background. The result of the Zone Mode is illustracted as below.

1. Adjust the value or turn on the functions below.

Item Description
Drag the slider to adjust the sensitivity of the tracking
Tracking Sensitivity
function.
When losing tracking target, the camera will go back to the
Tracking Point Tracking Point (preset position). To set up the Tracking
Point, refer to step 1.
Set the idle time (sec.) for the camera to return to the
Time of Return to Tracking Point
Tracking Point. Drag the slider to adjust the value.

2. You can also use the supplied Remote Control to quickly set up the Zone Mode. Press the Auto
Tracking “On” button to turn on tracking function. Long press Tracking Point to switch tracking
mode from Presenter Mode to Zone Mode (the hotkey supported at firmware v0.0.0000.21 or
later).
3. By default, 2 Blocks has initially selected if you use the Remote Control to set up the Zone Mode.
If you want to configure more blocks, you will have to use the Web interface for setup.
4. Adjust the camera view properly and then save to preset 6 and preset 7. By default, preset 6 is
initially selected to be the first position to set up.

52
Hybrid Mode
You can benefit from the advantages of both the Presenter and Zone modes. The camera will start
tracking when a presenter is detected in the camera view. If the position where a presenter enters is pre-
configured as a tracking zone (preset area), the camera will activate as Zone tracking.

Set up a Tracking Point. When losing tracking target, the camera will go back to the Tracking Point
(preset position).

To set up the Tracking Point:

1. Select Preset 1 from the drop-down list.

2. Use the directional buttons, and to adjust the camera view.

3. Click Save to save this preset point as the Tracking Point.

53
 To better perform the Hybrid Mode, DO NOT overlap the zones (preset areas) nor configure the
zones close to each other. It’s recommended to leave some distance among the zones.

Adjust the value or turn on the below functions:

Item Description
Drag the slider to adjust the sensitivity of the tracking
Tracking Sensitivity
function.
1. Select a preset number from the drop-down list (Preset 10
~ 13).
2. Use the directional buttons, and to move the
Tracking Point camera to the desired position.
3. Click Save to save the position to the selected preset
number. A preset thumbnail will be displayed in the
preview window below.
Set the idle time (sec.) for the camera to return to the
Time of Return to Tracking Point
Tracking Point. Slide the bar to adjust the value.
Select to track the presenter in Full Body (entire body) or
People Size
Upper Body (up to 60% of body) while tracking.
Set up a tracking area (optional). When Effective Tracking
Area function is on, the camera only tracks around the
selected area. Check the box to turn on the function and then
click Set, a red frame appears in the preview window. Drag
the upper-left or the lower-right corner of the red frame to
adjust the tracking area.
Effective Tracking Area

When Auto Zoom is off, the camera stops zooming in/out

Auto Zoom automatically but keep the zoom size based on the preset
point selected from the drop-down list below.
Auto Tilt Check the box to turn on the Auto Tilt function.

54
Gesture
The Gesture Control allows you to control certain camera functions with hand gestures. Connect your
device to the screen with an HDMI cable.

To perform the gesture control function:

1. Turn off the Tracking Mode first.
2. Ensure the camera has been set up at 1X zoom ratio and the distance between the presenter and
the camera is 15ft.
3. On the Gesture Control drop-down list, select an option to turn on the gesture control function.
 Off: Select to turn off the gesture control function. When Auto Tracking is off, the camera will
automatically return to the preset position you choose.
 Tracking: Select to turn on the gesture control functions in the Tracking mode. Gesture
functions include turning on or off Auto Tracking and switching people size between full and
upper body.
 PTZ: Select to turn on the gesture control functions in the PTZ mode. Gesture functions
include zoom in/out and pan/tilt control.
 Tracking+PTZ: Select to turn on the gesture control functions both in the Tracking and PTZ
mode.
4. When the camera recognize the gestures, the LED indicator will blink purple and the system will
activate the corresponding functions.

55
Gesture Description

Auto Tracking enable / Switch Presenter

Raise your hand beside your face (with an open hand) for more than 3
seconds to activate the Auto Tracking.
Instruct camera to track the person that holds up beside his/her face (only
enabled when Auto Tracking is on).
Auto Tracking disable/ Zoom out
Make a fist beside your face to disable Auto Tracking while it’s on; otherwise
perform zoom out.
Upper/Full Body Switch
Shows four fingers beside your face to switch upper or full body size.

Zoom In
Shows two fingers beside your face and put down your hand to stop zoom in.

Pan/Tilt
Shows five fingers beside your shoulder and move camera to desired position.
Make a fist to stop camera movement.

56
NDI
You can activate the NDI function using this page. Camera firmware version v31 and later supports NDI
function.

To set up the NDI function:

This camera is compatible with NDI | HX3 of NewTek, Inc. To use NDI | HX3, you are required to
purchase the license key from the URL of NewTek, Inc.
https://www.newtek.com/ndihx/products/upgrade/

To activate the NDI license key:

1. Ensure the camera has been connected to the Internet for NDI License Activation.
2. Check whether camera firmware version is v31 or later to support the NDI function.
3. On the camera Web page of NDI, click the NDI Activate Function to enter the license key. When
finished, click Activate. A message pops up for camera reboot. Click OK to reboot the camera.

4. If success, go to Video & Audio > Video Mode, you will see NDI option on the drop-down list.
Select NDI to turn on the NDI function. Please refer to Video Mode in <Video & Audio>.
[Notes] When you turn on NDI, the camera don’t support other video output source except
HDMI/SDI.

57
Configure the below settings and then click Confirm.
Item Description
Enter a name of the camera to be shown within NDI devices. For best
Local Device Name results, name all AVer cameras the same Local Device Name. e.g.
PTZ Cameras or Tracking Cameras.
Enter a channel name for the camera. The default camera name is
TR335N.
The supported characters are:
Device Channel (Camera
 Numeric characters: 0123456789
ID)  Alphabetic characters: ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
 Symbols: ! @ % ^ , . / : + ? [ ] { } - _ ~

Enter a name of the receive group. The Receive Group allows you to
limit which users on your LAN can see the NDI source. The Receive
Receive Group Group is recommended to remain Public. Once the Receive Group is
changed, you will need to join the Receive Group through NDI®
Access Manager.
Reliable UDP Select the checkbox to turn on the UDP protocol.
Select the checkbox to turn on Discovery Server. Enter the IP
Discovery Server
address in the Discovery Server Address column.
Select the checkbox to turn on Multicast Server. Enter the related
info in the Multicast Server Mask and Multicast Server Address
Multicast Server
columns. You can use the Multicast TTL to adjust the Multicast Time-
To-Live interval.

58
System
You can view the system information, or configure some system settings on this page.

Item Description

To upgrade the firmware:

1. Download the newest firmware from
https://www.aver.com/Download-Center/professional-ptz-
camera
Upgrade firmware
2. On the Web page, go to System > Upgrade firmware.
3. Click Choose File to select the firmware.
4. Click Upgrade to start upgrading the firmware.
5. Refresh the browser after the upgrade process is complete.
Click Reset To Factory Default to clear all values and reset the
Factory Default
camera back to factory default settings.
Camera Information Displays the camera information.
The default Login Name and Login Password are 1/1. To change
Login the login ID and password, enter the new Login Name and Login
Password. When finished, click Change.
Select a system language from the drop-down list.
Language
Click Reboot to reset the setting.
Click to turn on the Network Time Protocol and select a Time
Zone from the drop-down list to automatically synchronize date
Set Date/Time
and time. You can also turn off the NTP and enter date and time
manually.

59
Power Schedule Click to schedule time for powering on/off and Auto Reboot.
Turn on Syslog to receive technical supports.
Syslog Enter the IP Address and Port of the receiving device for debug
and problem analysis.

Turn on or off status info on the live view, including

Status OSD operating the Preset (save preset, call preset and cancel preset),
Zoom or Tracking functions.

Click Import Setting to import camera configurations.

Setting
Click Export Setting to export camera configurations.

Status Live View Click to turn on or off status live view.

Select a pre-configured preset position from the drop-down list,

Power Up to Preset
the camera will move to the preset position when powered up.

Select a pre-configured preset position from the drop-down list,

Power Off to Preset
the camera will move to the preset position when powered off.
 On: The camera will enter Low Power mode when sleeping
Power Off Completely and will take more time to wake up and reboot.
 Off: To disable the setting above.
VISCA Customized Function Configure the settings and then click OK.
Select a pre-configured preset point for the camera to move to
Sleep to Preset when enter the Sleep mode.
To turn off Sleep mode, select Off from the drop-down list.
Set up a duration for the sleep timer. When there is no UVC
connection and timer is up, the camera will enter the sleep mode.
Sleep Timer
To perform this function, ensure to select ZOOM or Teams in the
Video & Audio > Theme Mode setup field.
Select from the drop-down list to set if you allow the providing of
Help Improving AVer Camera
anonymous usage data.
LED Indicator Brightness Drag the slider to adjust the brightness value.

60
Appendix
VISCA RS-232 Command Table
Command Set Command Command Packet Comments
CAM_Power On 8x 01 04 00 02 FF Power ON/OFF
Off 8x 01 04 00 03 FF
CAM_Zoom Stop 8x 01 04 07 00 FF

Tele(Variable) 8x 01 04 07 2p FF p=0 (Low) to 7 (High)

Wide(Variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position，
PTC310: 0x0000~0x6f20
PTC330: 0x0110~0x5490
CAM_Focus Stop 8x 01 04 08 00 FF
Far (Standard) 8x 01 04 08 02 FF Each 'Far/Near' needs a 'stop'
Near (Standard) 8x 01 04 08 03 FF
Auto Focus 8x 01 04 38 02 FF
Manual Focus 8x 01 04 38 03 FF
One Push 8x 01 04 18 01 FF
Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position
CAM_WB Auto 8x 01 04 35 00 FF Normal Auto
ATW 8x 01 04 35 04 FF
Indoor 8x 01 04 35 01 FF
Outdoor 8x 01 04 35 02 FF
One Push WB 8x 01 04 35 03 FF One Push WB mode
Manual 8x 01 04 35 05 FF Manual Control mode
One Push 8x 01 04 10 05 FF One Push WB Trigger
CAM_RGain Up 8x 01 04 03 02 FF Manual Control of R Gain
Down 8x 01 04 03 03 FF
CAM_Bgain Up 8x 01 04 04 02 FF Manual Control of B Gain
Down 8x 01 04 04 03 FF
CAM_AE Full Auto 8x 01 04 39 00 FF Automatic Exposure mode
Manual 8x 01 04 39 03 FF Manual Control mode
Shutter Priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode
Iris Priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode
Bright 8x 01 04 39 0D FF Bright Mode (Manual control)
CAM_Shutter Up 8x 01 04 0A 02 FF Shutter Setting
Down 8x 01 04 0A 03 FF
CAM_Iris Up 8x 01 04 0B 02 FF Iris Setting
Down 8x 01 04 0B 03 FF
CAM_Gain Up 8x 01 04 0C 02 FF Gain Setting
Down 8x 01 04 0C 03 FF
CAM_Bright Up 8x 01 04 0D 02 FF Bright Setting
Down 8x 01 04 0D 03 FF
CAM_Exposure Up 8x 01 04 0E 02 FF Exposure Compensation Amount Setting
Compensation
Down 8x 01 04 0E 03 FF
CAM_Backlight On 8x 01 04 33 02 FF Back Light Compensation ON/OFF
Off 8x 01 04 33 03 FF
CAM_Preset Reset 8x 01 04 3F 00 pp FF pp: Preset Number 0x00~0xFF

61
 Set 8x 01 04 3F 01 pp FF
Recall 8x 01 04 3F 02 pp FF
CAM_Menu On/Off 8x 01 06 06 10 FF Display ON/OFF
Pan-tilt Drive Up 8x 01 06 01 VV WW 03 01 FF VV: Pan speed setting 0x01 (low speed) to 0x18
(high speed)
Down 8x 01 06 01 VV WW 03 02 FF
WW: Tilt speed setting 0x01 (low speed) to 0x18
Left 8x 01 06 01 VV WW 01 03 FF (high speed)
Right 8x 01 06 01 VV WW 02 03 FF
UpLeft 8x 01 06 01 VV WW 01 01 FF
UpRight 8x 01 06 01 VV WW 02 01 FF
DownLeft 8x 01 06 01 VV WW 01 02 FF
DownRight 8x 01 06 01 VV WW 02 02 FF
Stop 8x 01 06 01 VV WW 03 03 FF
Home 8x 01 06 04 FF
Reset 8x 01 06 05 FF
CAM_WDR On 8x 01 04 3D 02 FF Wdr ON/OFF
Off 8x 01 04 3D 03 FF
CAM_MenuEnter 8x 01 7E 01 02 00 01 FF Enter Submenu
Tally Lamp ON (RED) 8x 01 7E 01 0A 00 02 FF
OFF 8x 01 7E 01 0A 00 03 FF
ON (AMBER) 8x 01 7E 01 0A 00 04 FF
ON (GREEN) 8x 01 7E 01 0A 00 05 FF
Freeze Preset Freeze 81 01 04 62 22 FF Freeze On When Running Preset
On
Preset Freeze 81 01 04 62 23 FF Freeze Off When Running Preset
Off
Auto Tracking On 8x 01 04 7D 02 FF Auto tracking ON/OFF
Off 8x 01 04 7D 03 FF
CAM_Memory Special Set 8x 01 04 3F 01 pp FF These are changeable depending on VISCA
Customized Functions web setting:
pp: 0x00 To 0xFF normal preset
pp: 0x5F => Turn on OSD menu
pp: 0xA0 => Full Body
pp: 0xA1 => Upper Body
pp: 0xA2 => Tracking Point
pp: 0xA3 => Switch
pp: 0xA4 => Presenter mode (supported in FW v25
or newer)
pp: 0xA5 => Zone mode (supported in FW v25 or
newer)
pp: 0xA6 => Hybrid mode (supported in FW v35 or
newer)
Absolute Position Set 8x 01 06 02 VV WW 0Y 0Y 0Y VV: Pan speed setting 0x01 (low speed) to 0x18
0Y 0Z 0Z 0Z 0Z FF (high speed)
WW: Tilt speed setting 0x01 (low speed) to 0x18
(high speed)
YYYY: Pan Position
ZZZZ: Tilt Position
Auto zoom On 8x 01 04 A0 02 FF
Off 8x 01 04 A0 03 FF
Effective Tracking area On 8x 01 04 A1 02 FF
Off 8x 01 04 A1 03 FF
RTMP On 8x 01 04 A2 02 FF
Off 8x 01 04 A2 03 FF

Reboot On 8x 01 04 A4 FF
On 8x 01 04 A5 02 FF

62
Preset Affects PTZ & Focus Off 8x 01 04 A5 03 FF
Values Only
Relative Zoom Ratio On 8x 01 04 A6 02 FF
Off 8x 01 04 A6 03 FF
Auto Tilt On 8x 01 04 A7 02 FF
Off 8x 01 04 A7 03 FF
Auto Zoom/Tilt preset Set 8x 01 04 A8 pp FF pp: 0x00 To 0xFF normal preset

Inquiry Command Command Packet Reply Packet Comments

y0 50 02 FF On
CAM_PowerInq 8x 09 04 00 FF
y0 50 03 FF Off
y0 50 00 FF Auto
y0 50 01 FF In Door
y0 50 02 FF Out Door
CAM_WBModeInq 8x 09 04 35 FF
y0 50 03 FF One Push WB
y0 50 04 FF ATW
y0 50 05 FF Manual
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain
y0 50 00 FF Full Auto
y0 50 03 FF Manual
CAM_AEModeInq 8x 09 04 39 FF y0 50 0A FF Shutter Priority
y0 50 0B FF Iris Priority
y0 50 0D FF Bright
CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position
CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position
CAM_GainPosInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain Position
CAM_BrightPosInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq: Bright Position
CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position
y0 50 02 FF Auto Focus
CAM_FocusModeInq 8x 09 04 38 FF
y0 50 03 FF Manual Focus
CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position
zoom_Pos_Inq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position
YYYY: Pan Position 8A14 to 762C (CENTER 0000)
y0 50 0Y 0Y 0Y 0Y 0Z 0Z 0Z
PT_Pos_Inq 8x 09 06 12 FF ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF)
0Z FF
(CENTER 0000)
Return the last preset number which has been operated
CAM_Preset Inq 8x 09 04 3F FF y0 50 pp FF
pp:01-FF
y0 50 01 FF On
CAM_Tracking status 8x 09 36 69 02 FF
y0 50 00 FF Off
y0 50 01 FF Presenter
CAM_Tracking_mode 8x 09 36 69 01 FF y0 50 02 FF Zone
y0 50 03 FF Hybrid

CAM_Tracking body y0 50 01 FF Full body

8x 09 36 69 03 FF
size y0 50 02 FF Upper body

CAM_OSD MENU 8x 09 7E 04 76 01 y0 50 02 FF On
on/off FF y0 50 03 FF Off
y0 50 02 FF On
CAM_Tally 8x 09 7E 01 0A FF
y0 50 03 FF Off
CAM_WDR mode 8x 09 04 3D FF y0 50 02 FF On

63
 y0 50 03 FF Off
y0 50 02 FF On
CAM_BLC mode 8x 09 04 33 FF
y0 50 03 FF Off
y0 50 02 FF Freeze On
CAM_Live Freeze 8x 09 04 62 01 FF
y0 50 03 FF Freeze Off
y0 50 02 FF Preset Freeze On
CAM_Preset Freeze 8x 09 04 62 02 FF
y0 50 03 FF Preset Freeze Off
y0 50 0p 0q 0r 0s 0t 0u 0v
Firmware version 8x 09 36 69 04 FF fw_ver: p.q.rstu.vw
0w FF
y0 50 00 FF USB cable plug out
USB Status 8x 09 36 69 05 FF
y0 50 01 FF USB cable plug in
y0 50 00 FF UVC stream off
UVC Status 8x 09 36 69 06 FF
y0 50 01 FF UVC stream on

64
Visca over IP Settings
VISCA over IP

65
CGI Command
CGI List for Video Transmission

CGI Item name URL Command Parameter Name Parameter value Description

Get JPEG /snapshot 1280x720 jpg

Get RTSP stream rtsp://ip/live_st1

CGI List for Camera Control

CGI item name URL Command Parameter Name Parameter value Description

up start /cgi-bin?SetPtzf= 1,0,1&(random)

up end /cgi-bin?SetPtzf= 1,0,2&(random)

down start /cgi-bin?SetPtzf= 1,1,1&(random)

down end /cgi-bin?SetPtzf= 1,1,2&(random)

left start /cgi-bin?SetPtzf= 0,1,1&(random)

left end /cgi-bin?SetPtzf= 0,1,2&(random)

right start /cgi-bin?SetPtzf= 0,0,1&(random)

right end /cgi-bin?SetPtzf= 0,0,2&(random)

zoom_in start /cgi-bin?SetPtzf= 2,0,1&(random)

zoom_in end /cgi-bin?SetPtzf= 2,0,2&(random)

zoom_out start /cgi-bin?SetPtzf= 2,1,1&(random)

zoom_out end /cgi-bin?SetPtzf= 2,1,2&(random)

set preset: /cgi-bin?ActPreset= 1,N&(random) N : position

load preset: /cgi-bin?ActPreset= 0,N&(random) N : position

set preset speed /cgi- val: {min: 1, max: 6}

bin?Set=preset_spee
d,3,val

Absolute Position (Pan) /cgi- val: {min: 2048, mid: Follows CGI
bin?Set=ptz_p,3,val 962944, max: 1925888} preset speed

Absolute Position (Tilt) /cgi-bin?Set=ptz_t,3,val val: {min: 2048, mid: Follows CGI
165696, max: 662784} preset speed

Absolute Position /cgi-bin?Set=ptz_z,3,val val: {min: 2048, mid: Follows CGI

(Zoom) 14224, max: 28448} preset speed

CGI List for Various Settings

exposure value /cgi-bin?Set= img_expo_expo,3,N&(ran value 1~9 N : value

dom)

saturation /cgi-bin?Set= img_saturation,3,N&(rand value 0 ~ 10 N : value

om)

contrast /cgi-bin?Set= img_contrast,3,N&(rando value 0~4 N : value

m)

Tracking on: /cgi-bin?Set= trk_tracking_on,3,1

Tracking off: /cgi-bin?Set= trk_tracking_on,3,0

Reboot GET(Basic /cgi-bin?OnePush=!

Authentication)

Factory Reset GET(Basic /cgi-bin?OnePush=d

Authentication)

Mode Presenter /cgi- value random number X : value

bin?Set=trk_mode,3,1&X

Mode Zone /cgi- value random number X : value

bin?Set=trk_mode,3,2&X

66
Mode Hybrid /cgi-
bin?Set=trk_mode,3,3&X

Mode Get GET(Basic /cgi- - Reply Presenter X : value

Authentication) bin?Get=trk_mode,3&_= trk_mode,3=1
X Zone
trk_mode,3=2
Hybrid
trk_mode,3=3

Click Track ON GET(Basic /cgi-

Authentication) bin?Set=trk_update_det
ect,3,1

Click Track OFF GET(Basic /cgi-

Authentication) bin?Set=trk_update_det
ect,3,0

Click Track GET(Basic /cgi- Need to be

Get detect zone Authentication) bin?Get=trk_detect_num sent along with
(Humanoid outlines) ,3 Click Track ON
number command

- Reply "trk_detect_num,3=X\r\n" X: The amount of humanoid

outlines, maximum: 50

Click Track GET(Basic /cgi- X: The amount of humanoid

Get detect zone Authentication) bin?GetTrackingDetectZ outlines, maximum: 50
(Humanoid outlines) one=X
info
- Reply "focus:- focus - The number of humanoid The upper left corner of the
1\nzone[00]:00,119,720, outline being tracked. screen is the coordinate
960\nzone[01]:- zone[NN]:x,y,w,h - based on reference (0,0), x-
1502615204,- 1080P resolution coordinate/y-coordinate/w
1366225632,01,- width/h height, based on the
1366223544" upper left corner of the
humanoid outline.
The number following
indicates the number of the
tracked person, for example,
-1 means that no one is being
tracked. If one of the three is
being tracked, one of 0, 1 and
2 will appear after the 'focus'.

Click Track GET(Basic /cgi- X: The number of the human

Set target zone Authentication) bin?Set=trk_assign_zon outlines
e,3,X

- Reply http response: ok

GET(Basic /cgi-
Authentication) bin?SetString=TrackingF
ocusZone,[x,y,w,h]

- Reply http response: ok

Tracking On/Off Get GET(Basic /cgi- - Reply On X : value

Authentication) bin?Get=trk_tracking_on trk_tracking_on,3=1
,3&_=X Off
trk_tracking_on,3=0"

RTMP Start streamming /cgi-bin?Set= vdo_rtmp_enable,3,1

RTMP Stop streamming /cgi-bin?Set= vdo_rtmp_enable,3,0

USB status GET(Basic /cgi-

Authentication) bin?Get=usb_status_inq
uire,3

- Reply "usb_status_inquire,3=X\r\ X: 0(plug out), 1(plug in)

n"

67
UVC status GET(Basic /cgi-
Authentication) bin?Get=uvc_status_inq
uire,3

- Reply "uvc_status_inquire,3=X\r\ X: 0(stream off), 1(stream on)

n"

Status get (Modle name /cgi- http://10.100.105.110/cgi-

& mac & FW_VER) bin?GetString=sys_name bin?GetString=sys_name&ne
&net_mac&sys_fw_versio t_mac&sys_fw_version&_=16
n&_=1635216271678 35216271678

Serial No. get /cgi- http://10.100.105.110/cgi-

bin?GetSerialNumber&_ bin?GetSerialNumber&_=163
=1635216271680 5216271680

script curl.exe -X POST --user Please download curl (curl for

(Using cURL to update NAME:PASSWORD -F Windows), this is a command
firmware) file1=@./ISP_FILE line tool for network
"http://IP_ADDRESS/sy transferring.
stem/" Put curl.exe and ISP file in
the same folder. and then
execute the script to upgrade
camera.

For example, ISP file is 0.

0.0000.29.dat , IP address is
10.100.105.109 and
username:password is 1:1 ,
you can enter this script to
execute ISP process.

curl.exe -X POST --user 1:1 -

F file1=@./0.0.0000.29.dat
"http://10.100.105.109/system
/"

68
Pelco P Command

69
Pelco D Command

70