APPLICATION GUIDELINE

EMPLOYMENT SERVICES – REQUEST FOR EMPLOYEE

RESIDENCE VISA CANCELLATION

Table of Contents
Introduction...........................................................................................................................1
Service to Select on Portal...................................................................................................2
Important Notes....................................................................................................................2
Steps....................................................................................................................................3
Employment Visa Cancellation for Outside the Country...................................................3
Employment Visa Cancellation for Inside the Country......................................................4
Requirements.......................................................................................................................5
Output...................................................................................................................................5
Further Information...............................................................................................................5

Employee Visa Cancelation Guidelines Update Date: 03/10/2019 Version 1.2

 Introduction

A DMCC licensed company must cancel the employment residence visa after the
employee termination/resignation. Residence visa cancellation can be applied through the
DMCC company portal.

There are 2 scenarios for the employment visa cancellation process. The application
process differs in each scenario.

Scenario 1: In case the employee is inside the country.

Scenario 2: In case the employee is outside the country. Visa cancellation for outside
the country is applicable only in three cases:
 If the employee completes six months outside the country.
 If the employee is outside the country and the residence visa has expired.
 If the employee is outside the country for less than six months, but has sent
his / her original passport to the company.

Service to Select on Portal

Employee Services - Visa services – Employment Residence Permit (Visa) - Cancel

Existing.

Important Notes

 In case the employee’s salary is equal to or less than AED 5000, the employee
and the company’s authorised representative must visit the DMCC counters for the
employee to electronically sign his / her end of service entitlement in front of the
DMCC counter staff.
 For employees who have sponsored dependents, they must proceed to cancel
their dependents’ visas before proceeding with their own visa cancellation.
 In case of lost Company Employment Card (CEC), DMCC requires an undertaking
letter from the company to be submitted along with the required documents.
In case of lost Emirates ID, DMCC requires a police report to be submitted along
with the required documents.
 In case the employee needs to cancel his / her visa after the expiry of the grace
period (30 days from the date of expiry) then a penalty will be levied and further

Employee Visa Cancelation Guidelines Update Date: 03/10/2019

 documentation to be submitted:
 Out Pass Fees.
 2 photos (for the out pass issuance as the applicant must leave the country
after the cancellation is done).
 Air ticket to be booked 5 days from the date of submission.
 For the company manager visa cancellation, the company must apply first for a
service request for change of manager before proceeding with the cancellation.
 The visa deposit will be released after the cancellation is done from the
immigration department (GDRFA) and the service request is closed.
 For outside the country cancellation (more than six months), no documents are
required to be submitted at the DMCC Client Service Centre counter.
 For outside the country cancellation (with original passport), the original passport
is required to be submitted at the DMCC Client Service Centre counter.
 If the company license and / or establishment card are expired, the application for
the residence visa cancellation can still be processed.

Steps

Employment Visa Cancellation for Outside the Country

Step 1: Complete the application on the DMCC portal – apply for employment visa
cancellation.
Step 2: Upload the required documents and proceed with the payment.
Step 3: Receive a notification confirming that the service request is submitted.
Step 4: The HR Signatory of the company receives a notification with the End of
Service Entitlement to electronically sign it.
Step 5: Once the HR signatory has completed the e-signing, the employee receives a
notification to e-sign the same End of Service Entitlement. If the employee’s salary is
equal to or less than AED 5000, the employee must visit the DMCC counter for the in-
person signing.
Step 6: The Company’s authorised representative to approach DMCC counters for
submission of original documents, if the employee is outside the country for less
than six months and has sent his / her original passport to the company.
Step 7: Receive a notification confirming the submission of documents to GDRFA.
Step 8: Receive a notification confirming the cancellation of the residence visa.
Step 9: The courier will deliver the original passport along with the cancellation
documents to the company office; as for flexi desks, the company’s authorised
representative must collect the cancellation documents from the DMCC counter. In
case the cancellation is without the original passport, the service request will be
closed, and the visa deposit will be released.

Employee Visa Cancelation Guidelines Update Date: 03/10/2019

 Employment Visa Cancellation for Inside the Country

Step 1: Complete the application on the DMCC portal – apply for employment visa
cancellation.
Step 2: Upload the required documents and proceed with the payment.
Step 3: Receive a notification confirming that the service request is submitted.
Step 4: The HR Signatory of the company receives a notification with the End of
Service Entitlement to electronically sign it.
Step 5: Once the HR signatory has completed the e-signing, the employee receives
a notification to e-sign the same End of Service Entitlement. If the employee’s salary
is equal to or less than AED 5000, the employee must visit the DMCC counter for
the in-person signing.
Step 6: The Company’s authorised representative to approach DMCC counters for
submission of original documents.
Step 7: Receive a notification confirming the submission of documents to GDRFA.
Step 8: Receive a notification confirming the cancellation of the residence visa.
Step 9: The courier will deliver the original passport along with the cancellation
documents to the company office; as for flexi desks, the company’s authorised
representative must collect the cancellation documents from the DMCC counter.

Requirements

Upload the below documents on the member portal.

Original documents to be submitted at the DMCC Client Service Centre counters.

Uploaded Original Documents Remarks

Applicant’s passport copy
Applicant’s visa page
Company Employment Card (CEC) Original to be submitted at
DMCC counters
Applicant’s resignation | Termination
letter
Applicant’s original passport Original to be submitted at the
counter
Company Establishment Card

Employee Visa Cancelation Guidelines Update Date: 03/10/2019

 Output

 Residence visa will be cancelled and cancellation documents will be issued with
a grace period of 30 days to exit the country or to do a change of status.

Further Information

 Please visit our DMCC Help Centre at http://www.dmcc.ae/helpcentre

 Contact us at 600 54 DMCC (600 54 3622) or +971 4 4249600.

Employee Visa Cancelation Guidelines Update Date: 03/10/2019