MFMC 6000-20000 CW Fiber Laser

Maxphotonics Co.,Ltd.
 Copyright Notation

Copyright © Maxphotonics Co ., Ltd ( here after referred to as Maxphotonics). All

rights reserved. You may not copy, modify, transmit or publish this publication,
in any form, in any media or by any means, without the prior written permission
of Maxphotonics, except as allowed under applicable copyright laws. Permitted
copies shall bear the same copyright and proprietary notices that were contained
on the ori ginal version.

Maxphotonics believes that the information provided is accurate and reliable;

however Maxphotonics makes no warranty, representation,expression or
implication that this document can be used as reference in other occasions.
Furthermore, Maxphotonics does not assume responsibility for any infringement
of patents or other rights of third parties due to use of the information contained
in this document. Maxphotonics shall not be liable for errors contained in this
document or for direct or indirect damages of relevant equipment.

Maxphotonics and the Maxphotonics Logo are registered trademarks of

Maxphotonics Co., Ltd., and the Logo does not break any regulations of
Trademark law.Maxphotonics grants no rights for patent or other intellectual
property mentioned herein.

All information contained in this document is subject to change and revision

without notice.

Maxphotonics Co.,Ltd.
Address: Maxphotonics Industrial Park, 3rd Furong Road,
Furong Industrial Area, Shajing, Baoan, Shenzhen, China.518125
E-Mail: [email protected]
http://en.maxphotonics.com
Subject to change without notice.
 1

Preface

Thank you for using the MFMC Series CW fiber laser from Maxphotonics.We
compile this document for you in order that the laser is used and maintained
properly. Due to the limited level of the writers, coupled with time constraints,
there are some careless mistakes in this document, your understanding and
suggestion to help us make an improvement will be much appreciated . Thank
you again for using Maxphotonics' products.

Please take time to read and understand this User’s Guide and familiarize
yourself with the operating and maintenance instructions before you use the
product. We strongly recommend that the operator read the Section 2 titled
“Safety Information” prior to op erating the product.

This User’s Guide should stay with the product to provide you and all future
users and owners of the product with important operating, safety and other
information.

We identify the parts to which you need to pay special attention in the document
with underscore. Please notice those information to prevent the unnecessary
damages.
2

Company Profile

Found in 2004, Maxphotonics is one of the first fiber laser manufacturers in

China. It is also the first in China to realize independent intellectual property
rights and vertical integration in the core technologies of fiber lasers and optical
devices. One of the national high-tech enterprises. Maxphotonics has developed
into an internationally renowned laser manufacturer that develops, manufactures
and sells fiber lasers and core optical components. It is the second largest
domestic fiber laser manufacturer in the domestic market.

Maxphotonics specializes in the research, development, production and sales of

fiber lasers, including pulsed fiber lasers, continuous fiber lasers and direct diode
lasers. It also implements pump sources, combiners, fiber gratings, isolators,
laser output heads, and stripping. Optical devices such as molds, acousto-optic
modulators, and pattern matchers are produced autonomously. Products are
widely used in marking, engraving, cutting, drilling, cladding, welding, surface
treatment, rapid prototyping and additive manufacturing processes.

More informations，please visit our website：

http://en.maxphotonics.com
 CONTENT 3

Chapter 1 Characteristic Description ……………………………………… 5

Chapter 2 General Safety Information……………………………………… 6

1-Safety Conventions……………………………………………………………… 6

2-Laser Protection………………………………………………………………… 7

3-Reference Standard…………………………………………………………… 8

4-General Safety Instructions…………………………………………………… 9

5-Additional Safety Information………………………………………………… 14

Chapter 3 Product Description………………………………………………… 15

1-Features…………………………………………………………………………… 15

2-Module Configuration…………………………………………………………… 15

3-Laser Modulel Designation Codes…………………………………………… 16

4-Certification……………………………………………………………………… 16

5-Front Panel Description………………………………………………………… 16

6-Back Panel Description………………………………………………………… 16

7-Optical Output Terminal………………………………………………………… 17

Chapter 4 Specification………………………………………………………… 18

1-Optical Characteristic Parameters…………………………………………… 18

2-General Characteristic Parameters…………………………………………… 19

3-Water Cooling Condition………………………………………………………… 20

4-LOE&QBH Water Cooling Condition………………………………………… 20

5-Installation Environment Requirements……………………………………… 22

6-Structural Layout………………………………………………………………… 23
4 CONTENT

Chapter 5 Operation Guide……………………………………………………… 24

1-Notice……………………………………………………………………………… 24

2-Electrical Power Connection…………………………………………………… 24

3-Extension Interface……………………………………………………………… 25

4-Start Step………………………………………………………………………… 26

5-Module Description……………………………………………………………… 27

6-Software Description…………………………………………………………… 28

7-Error Listing……………………………………………………………………… 33

Chapter 6 Service and Maintenance………………………………………… 38

1-Maintenance Instructions……………………………………………………… 38

2-Appearance Inspection………………………………………………………… 39

3-Cleaning Procedures…………………………………………………………… 41

4-LOE Cutting Head Installationand Precautions……………………………… 45

Chapter 7 Disassembly Guide………………………………………………… 47

1-Unpacking Steps………………………………………………………………… 47

2-Packing List……………………………………………………………………… 51

Chapter 8 Service and Maintenance………………………………………… 52

1-Maintenance Notes……………………………………………………………… 52

2-Service Statements……………………………………………………………… 53

Chapter 9 Warranty Statements……………………………………………… 55

1-General Clauses………………………………………………………………… 55

2-Warranty Limitations…………………………………………………………… 55
 5

Chapter 1
Characteristic Description

MFMC Series CW Fiber Laser products provide a wide range of wavelength from
1060nm to 1100nm.The lasers are water-cooled and maintenance-free and with
a wall plug efficiency of more than 30% and deliver high efficiency, high reliability
and high performance.

Maxphotonics' MFMC Series CW Fiber Laser Series are Class 4 laser products
and are designed and tested with safety. By following this User Guide and
applying sound laser safety practices, it will be a safe and reliable device.

Laser light exhibits unique characteristics that may pose safety hazards.
Therefore, the laser light can’t be normally associated with other light sources,
and all operators and people near the laser must be aware of these spec ial
hazards.

In order to ensure the safe operation and optimal performance of the product,
please follow all warnings and safety instructions in this guide during process of
operation, maintenance and service and do not disassemble the device.

There are no serviceable parts, equipment or assemblies associated with this

product for user. Lasers of unauthorized disassembly shall not be subject to
warranty.
6

Chapter 2
General Safety Information

1-Safety Conventions

All safety warning symbols during operating process of the laser include:

SYMBOLS DESCRIPTION

WARNING:
There is a potential hazard to the human body; ( laser
radiation) ( shock) needs to follow certain procedures,
otherwise it may cause certain harm to you or others'
body. Do not violate the requirements of the warning label
during operation to ensure the personal safety of the
operator.

Refers to a potential hazard on product. It requires a

procedure that, if not correctly followed, may result in
damage to the product or components. In order to ensure
normal use of equipment, do not violate the requirement
of the CAUTION sign.

IMPORTANT:Refers to any information regarding the

NO SYMBOL operation of the product. Please do not overlook this
information.
 Chapter 2 General Safety Information 7

NOTE :
◎ This device is classified as a high power Class IV laser instrument. It may
emit up to 20KW average power from 1060nm to 1100nm. This level of light may
cause damage to the eye and skin. Laser safety eyewear is not provided with
this instrument, but must be worn at all times while the laser is operational. Use
appropriate laser safety eyewear when operating this device.

2-Laser Protection

1.Laser Protection Requirements

You must wear the safety protective glasses while operating the laser, and
rationally select the safety protective glasses according to the lasing wavelength
of the laser. If the device is a tunable laser or Raman product, it emits light
over a range of wavelengths and the end user should confirm the laser safety
eyewear used protects against light emitted by the device over its entire range
of wavelength.

2.Laser Protective Equipment Suppliers

Maxphotonics recommends material or equipments provided by following laser

protective equipment suppliers for you, including LaserVision USA, Kentek
Corporation, Rochwell Laser Industries, etc. All the supplier information is
provided by Maxphotonics only for the convenience to use, so Maxphotonics
assumes no responsibility for any problem caused by using the products of
abovementioned suppliers.
8 Chapter 2 General Safety Information

3-Reference Standard

Electromagnetic Compatibility Emission:

EN 61000-6-4:2007+A1:2011

CISPR 16-2-1

CISPR 16-2-3

Anti-interference Performance on Electromagnetic Compatibility:

EN 61000-6-2:2005

EN 61000-4-2:2009

EN 61000-4-3:2006+A1:2008+A2:2010

EN 61000-4-4:2012

EN 61000-4-5:2014

EN 61000-4-6:2014

EN 61000-4-11:2004

Laser Security:

EN 60825-1:2014

CDRH 21 CFR 1040.10

Electrical System Safety:

EN 60204-1:2018
 Chapter 2 General Safety Information 9

NOTE:
◎ Performances of Maxphotonics MFMC laser meet the CE EMC certification
requirements, the EMC requirements specified in "EMC Directive" of European
market. Comply with the "EMC" standard EN 61000-6-4 emission and EN 61000-
6-2 anti-interference requirements.
◎ In accordance with relevant national standards and requirements, the
laser must be classified according to its output power and laser wavelength.
All MFMC-Series laser products with high power belongs to Class 4 products
(according to section J,1040.10 (d) of Part Ⅱ , 21 CFR).
◎ According to the standards of EU, the equipment belongs to Class 4
instrument (according to article 9, EN 60825-1).

4-General Safety Instructions

1.Specular Reflection

There are often numerous secondary laser beams produced at various angles
in the output port of the laser. These divergent beams are produced when the
primary beam of laser reflects off a smooth surface, and they are called specular
reflections. Although these secondary beams may be less powerful than the
total power emitted from the primary beam, the intensity may be great enough to
cause damage to the eyes and skin as well as surface of materials.

WARNING:
◎ You must exercise caution to avoid/minimize specular reflections as these
laser radiations are invisible!

2.Safety Instructions of Accessories

The photosensitive elements integrated in laser-related optical accessories may

be damaged by laser exposure, such as: video cameras, photomultipliers, and
photodiodes. Attention should be paid to related device protection.
10 Chapter 2 General Safety Information

WARNING :

◎ The Maxphotonics MFMC laser light is strong enough to cut or weld metal,
burn skin, clothing and paint. In addition, this light can ignite volatile substances
such as alcohol, gasoline, ether and other solvents. During the operating
process, the flammable materials around the laser must be isolated.

3.Optical Operating Instructions

We strongly recommend that you read the following procedures before operating
the laser:

1.Never look directly into the laser output port when the power is turned on.

2.Avoid positioning the laser and all optical output components at eye level.

3.Equip with laser beam casing.

4. Make sure to remove the tail cover of the laser output head before the laser
is turned on, otherwise it will cause irreversible damage to the laser fiber output
head.

5.Ensure that all personal protective equipment is suitable for the output power
and wavelength range of the laser.

6.Use the laser in a room with access controlled by door interlocks. Post warning
signs. Limit the safety areas to operate the laser.

7.Please do not operate the laser in darkened environments.

8.Do not turn on the laser without an optical coupling fiber or an optical output
connector.

9.Carry out commissioning, calibration and focusing at low output power and
then increase the output power gradually when the calibrating and focusing work
is done.

10.Do not install or detach cutting heads or collimators when the laser is active.

11.Make sure that the laser is shut down and the power is off before you install
 Chapter 2 General Safety Information 11

or detach cutting heads or collimators.

12.If the equipment is operated in a manner not specified in this document, the
protection devices and performance of the equipment may be impaired and the
warranty will be voided.

CAUTION:
◎ The output of the laser is delivered through a lens with an anti-reflection
coating. If the backward-stage light path of your laser has the optical lens,
please strictly inspect the lens of the output head and the backward- stage lens
of the laser, and ensure that there is no dust and any other impurity on the lens.
Please note that any macroscopic attachment may cause extreme damage to
lens or burn the laser or any backward-stage light path equipment.
◎ For cleaning instructions of the lens, please refer to the "Optical Fiber
Connector Inspection and Cleaning Guide".
◎ Hot or molten pieces of metal may be produced when the laser is under
operation. Exercise caution if debris is produced in operation.
◎ When you carry out commissioning and calibration of the laser output, you
must set the laser output at low power level and then gradually increase the
output power during checking the quality of the light spot emitted from the laser
via an infrared viewer.

WARNING:
◎ Make sure that the individual protective equipment meets the output power
and wavelength range of the laser.
◎ Never look directly into the optical fiber or the collimator, and make sure you
wear the safety protective glasses in each operation.

4.Electrical Operating Instructions

We strongly recommend that you read the following procedures before operating
12 Chapter 2 General Safety Information

the laser:

1.The power supply voltage of the laser equipment is three-phase alternating

current 360-440VAC, 3P+PE. The laser equipment needs to be properly
grounded during installation and installation. The external cables of the cabinet
must be placed in metal trunking or metal pipes during installation. Pay attention
to the safety of electricity during use to prevent electric shock injury .

2.When disassembling the laser, turned off the power first . If electrical injury
occurs, corrective measures should be taken to prevent secondary injury. The
correct treatment process: turn off the power, release the personnel safely, call
help, and accompany the injured.

3.The equipment does not have any part which can be maintained by operators,
and all the maintenance operations must be finished by the professionals of
Maxphotonics.

4.To prevent electrical shock, do not remove enclosure, detach the laser without
permission and damage the relevant signs. Any product with unauthorized
dismounting shall not be subject to warranty.

WARNING:
◎ The input voltage of the laser is triple-phase AC current (360-440VAC,
3P+3E), which may cause risk of electric shock. All the relevant cables and
connection wires have potential hazards.

5.Environment Conditions and Precautions

For ensuring the safety of the laser working area, suitable enclosures shall
be applied, including but not limited the laser safety signs and the interlocking
devices. Corresponding operators must be trained and examined and know the
normal safety specifications for operating the laser.Meanwhile, it is important
that the output components shall not be installed at eye level.

Because of interaction of the laser and the metal material, the radiation of high-
level ultraviolet light or visible light may be produced. Make sure that the laser
 Chapter 2 General Safety Information 13

is provided with the protective cover to prevent the eyes or other parts of human
bodies from damage by radiation.

We recommend that you comply with the following operating measures to

prolong the service life of the laser:

1.In order to ensure a good operating environment of the laser, reduce the risk
of condensation, reduce the probability of failure, and prolong the service life.
It is strongly recommended to configure the air-conditioned room of the laser
in advance. The air-conditioned room should be spacious enough to facilitate
internal maintenance. It can guarantee the minimum free space around the laser
is 1.0m. If space is limited, the air-conditioned room needs to be designed to be
easy to remove and install.
2.It is necessary to provide sufficient installation space for the air-cooled water
cooler, and to ensure sufficient water cooler exhaust. The minimum free space
of the top of the air-cooled water-cooled fan is 1.5m, and the side plate of the air
filter is 1m away from the wall.
3.It is forbidden to place the air-cooled water-cooled machine in the laser air-
conditioned room. Because the air-cooled water-cooling machine discharges
a lot of hot air, the room temperature will rise rapidly, and finally the heat
dissipation will be poor, causing the water-cooling machine high-pressure alarm
and laser condensation alarm.
4.Do not expose the laser to a high moisture environment.
5.The device is equipped with cooling fans. Make sure that there is sufficient
airflow to cool the laser, any objects or debris that cover the ventilation holes
must be removed at all times.

6.Operation at higher temperature will accelerate aging, increase threshold

current and lower slop efficiency. If the device is overheated, stop operations
and contact Maxphotonics.

7.Ensure that the work surface is properly vented. There may be gases, sparks
and debris generated from the interaction between the laser and the work
surface, and they could pose additional safety hazard.
14 Chapter 2 General Safety Information

CAUTION :
◎ The device may be damaged with incautious operation.

5-Additional Safety Information

For additional information regarding Laser Safety, please refer to the list

below:

Laser Institute of America(LIA)

13501 Ingenuity Drive, Suite 128

Orlando,Florida 32826

Phone:407 380 1553,Fax: 407 380 5588

Toll Free:1 800 34 LASER

American National Standards Institute

ANSI Z136.1, American National Standard for the Safe Use of Lasers

(Available through LIA)

International Electro-technical Commission

IEC 60825-1,Edition 1.2

Center for Devices and Radiological Health

21 CFR 1040.10 - Performance Standards for Light-Emitting Products

US Department of Labor - OSHA

Publication 8-1.7 - Guidelines for Laser Safety and Hazard Assessment.

Laser Safety Equipment

Laurin Publishing

Laser safety equipment and Buyer’s Guides

 15

Chapter 3
Product Description

1-Features
MFMC Series CW fiber lasers are compact and efficient high power lasers
developed for industrial application. They are mainly applied to the fields of
welding, cutting, brazing, etc.

Main Features:
1.High-quality laser output
2.High power, high efficiency
3.High reliability, long service life
4.Compact, rugged package
5.Extending programming interface

Applications:
1.Industrial applications
2.Scientific research

2-Module Configuration
Maxphotonics offers many configurable Modules. This manual will give complete
instructions for all Modules, Please refer to chapter 5 "Operation Guide".

3-Laser Modulel Designation Codes

M - F - M - C - XXX - XXXX
1 - 2 - 3 - 4 - 5 - 6
1 Manufacturer’s code M means Maxphotonics
2 Gain media of the laser F means Fiber Laser
3 Laser Module M means Multi Module
4 Laser state C means Continously Wave
5 Maximum output power XXXX W means the maximum output power of the laser
6 Additional message Can be null
16 Chapter 3 Product Description

4 - Certification

Maxphotonics certifies that this equipment has been thoroughly tested and
inspected and meets published specifications prior to shipping. Upon receiving
your equipment, check whether the packaging and accessories have been
damaged in transit. If damage is apparent, please contact Maxphotonics
immediately.

5- Front Panel Description

NO. Items Function Description

① MAIN SWITCH
400VAC main power
⑦ switch of laser
⑥
⑤ ② KEY SWITCH Power switch of laser
③
②
③
EMERGENCY
Emergency stop
④ STOP

④ START
Start laser (on-off signal
of hardware)

⑤ ALARM
Abnormal situation light
①
of laser

⑥ ACTIVE
Normal situation light of
laser
⑦ POWER Power light of laser

6-Back Panel Description

NO. Items Function Description

① CTRL External control connector

②
Network communication
② ETHERNET
interface
①

③
WATER Water cooling output port
OUT (1.25inches)

④
Water cooling input port
⑤ WATER IN
(1.25inches)
④
③
⑤ AC 400V AC 360-440VAC input
 Chapter 3 Product Description 17

7-Optical Output Terminal

1.Optical Output Head

The optical output head come with a protective window that can be replaced if
damaged. Make sure that the black end cap of the QBH head is removed prior
to use and is usually arranged with the laser.

Please refer to 6“Fiber Connector Inspection and Cleaning Guide” about the
cleaning method.

Optical Output Head (QBH )

Remove when in use

Optical Output Head (LOE2.0 )

Remove when in use

Optical Output Head (LOE3.0 )

18

Chapter 4
Specification

1-Optical Characteristic Parameters

Characteristics Test conditions Min. Nom. Max. Unit

Operation Module CW/Modulated
Polarization Random
MFMC-6000 100% CW Output Power 6000 W
MFMC-8000 100% CW Output Power 8000 W
MFMC-10000 100% CW Output Power 10000 W
MFMC-12000 100% CW Output Power 12000 W
MFMC-15000 100% CW Output Power 15000 W
MFMC-20000 100% CW Output Power 20000 W
Tuning range of output power 10 100 %
Emission wavelength 100% CW 1070 1080 1090 nm
Spectrum width(3dB) 100% CW 5 8 nm
Short-term power
100% CW >1h ±1 ±2 %
instability
Long-term power
100% CW >24h ±2 ±3 %
instability
Output fiber core
3.5 4.5
diameter 100um

Beam quality （BPP）

Output fiber core mm x
5 6.5
diameter 150um mrad
Output fiber core
8 10
diameter 200um
Laser switching ON time 150 200 μs
Laser switching OFF time 150 200 μs
Modulation rate 100% Output 5 KHz
Red guide laser power 100% Output 200 uW
Feeding fiber cable length 20 m
 Chapter 4 Specification 19

Feeding fiber core size 100 (150/200 can be customized) μm

Feeding fiber cable
200 mm
bending radius
QBH 6000W、8000W
Output form 10000W、12000W
LOE
15000W、20000W

2-General Characteristic Parameters

Characteristics Test conditions Min. Nom. Max. Unit

Operating voltage 360 400 440 VAC
MFMC-6000 100% output 20
MFMC-8000 100% output 26
MFMC-10000 100% output 32
Input Power KW
MFMC-12000 100% output 40
MFMC-15000 100% output 50
MFMC-20000 100% output 67

℃
Operating ambient
10 25 40
temperature
Operating ambient relative
10 80 %
humidity
Altitude < 2000 m
Environment pollution 2
Cooling method Water-cooling
Pure water (above 0°C) / glycol antifreeze
Cooling Medium
(below 0°C)
Storage temperature -10 25 60 ℃
Dimensions 1050*1123*1250 (W*D*H) mm
MFMC-6000 527(±8)
MFMC-8000 542(±8)
MFMC-10000 620(±8)
Weight kg
MFMC-12000 632(±5)
MFMC-15000 728(±10)
MFMC-20000 815(±10)
20 Chapter 4 Specification

3-Water Cooling Condition

No. Characteristics Min. Unit
1 Cooling Method Water Cooling
2 Water Temperature 20-24 ℃
3 Hydraulic pressure ≥4 bar
MFMC-6000 Water Flow Rate for laser cooling 50
MFMC-8000 Water Flow Rate for laser cooling 60
MFMC-10000 Water Flow Rate for laser cooling 80
4 L/min
MFMC-12000 Water Flow Rate for laser cooling 100
MFMC-15000 Water Flow Rate for laser cooling 130
MFMC-20000 Water Flow Rate for laser cooling 160
MFMC-6000 Chiller Rated refrigeration capacity 14
MFMC-8000 Chiller Rated refrigeration capacity 19
MFMC-10000 Chiller Rated refrigeration capacity 24
5 KW
MFMC-12000 Chiller Rated refrigeration capacity 28
MFMC-15000 Chiller Rated refrigeration capacity 35
MFMC-20000 Chiller Rated refrigeration capacity 40

CAUTION :
◎ The Chiller needs to meet the requirements of the above table under the
conditions of a circulating temperature of 40 ° C and an outlet temperature of 22 ° C.
◎ The above recommended water pressure requires the pressure drop of the main
line Δp ≤ 0.5bar. If this value is exceeded, the main circuit water pressure should be
increased accordingly.
◎ Cooling water and filter element need to be replaced once a month; replace the
cooling water with glycol antifreeze every winter (below 0 ℃ environment). After the
0 ℃ environment is over, replace the antifreeze with pure water and replace the filter
to restore the maintenance frequency once a month.

4-LOE&QBH Water Cooling Condition

 Chapter 4 Specification 21

Water Water Flow Hydraulic Cooling

NO Cooling Method pipe size Rate pressure Temperature
requirement （L/min） （bar） （℃）
QBH Φ6 ≥4 ≥4
Water cooling 28-30
LOE Φ8 ≥4 ≥4

CAUTION :
◎ The inner diameter of the external light path pipeline is greater than or equal to
8mm and the length is ≤20m;
◎ The total length of the Φ6 pipeline connecting QBH or the Φ8 pipeline connecting
LOE from the external light path is ≤1m;
◎ QBH / LOE and cutting head connected in series

◎ For the QBH scheme, the above recommended external light path water
pressure requires the pressure drop of the cutting head Δp ≤ 1.5 bar. If this value is
exceeded, the external light path water pressure should be increased accordingly.
◎ For the LOE scheme, the above recommended external light path water pressure
requires the pressure drop of the cutting head Δp ≤ 3 bar. If this value is exceeded,
the water pressure of the external light path needs to be increased accordingly.

DN32 (1.25 inch tube), length ≤ 2m

Low temperature water circuit

water
cooling
machine Inner diameter ≥ 8mm, length ≤ 20m Total length <1m

High temperature water circuit

(external light path)
Adapters
LOE

NOTE:
◎ Water pipe color: blue input water, red return water. Cutting
head
22 Chapter 4 Specification

5-Installation Environment Requirements

1.The ambient air cleanliness grade requirement for optical fiber output head
installation: 1000 or more stringent grade. Suggestions for Configuration of
Standard Purification Workbench;
2.laser working environment temperature:10°C–40°C;
3.laser working environment humidity:10%-85%;
4.Avoid the condensation environment,the specific control standards are as
follows:

NOTE :
◎ In order to ensure a good operating environment of the laser, to reduce the
probability of failure due to condensation. We recommende to prepare an air-
conditioned room for the laser, so that the temperature in the air-conditioned room
is ≤ 28 ° C, and the relative humidity is ≤ 50%. The water cooler should be placed
in a different space from the laser. It is forbidden to place the water cooler in the air-
conditioned room;
◎ The laser head works at circulating temperature. In order to avoid condensation
on the laser head, it is necessary to adjust the temperature of the cooling water of
the external light path to room temperature. It is forbidden to cool the laser head with
low-temperature cooling water.
 Chapter 4 Specification 23

6-Structural Layout

Laser Views.（Unit：mm）
24

Chapter 5
Operation Guide

1-Notice

CAUTION:
◎ Please refer to Chapter 4 "Specification" for proper electrical power.
◎ Please refer to Chapter 2 "General Safety Information" for inspecting
whether the configuration environment of peripheral work of the laser meets the
requirements.

2-Electrical Power Connection

The power supply voltage of the optical device is 360-440VAC for three-phase
AC. Make sure that the live and ground wires are correctly connected according
to the line mark. Poor contact of the ground wire may cause potential damage to
the laser.

For ensuring the safety feature, Maxphotonics recommends you connect

circuit breaker (air switch) and Stabilizer in series between the power supply unit
and the laser. This electric power shall be in close proximity to the power supply
unit of the equipment and can be easily disconnected.

If you have questions about wiring, please check the table below to determine
your electrical specifications.
Rated
Machine Type/W Voltage /VAC Circuit breaker /A Stabilizer /kW
current /A
MFMC-6000 400V±10%,3P+PE 33 50 ≥ 25
MFMC-8000 400V±10%,3P+PE 40 63 ≥ 32
MFMC-10000 400V±10%,3P+PE 50 80 ≥ 40
MFMC-12000 400V±10%,3P+PE 59 100 ≥ 50
MFMC-15000 400V±10%,3P+PE 80 125 ≥ 60
MFMC-20000 400V±10%,3P+PE 108 160 ≥ 80
 Chapter 5 Operation Guide 25

3-Extension Interface

WARNING:
◎ The output of laser control interface is not insulation from hazardous live part,
it may result electric shock. Please make sure the equipment is power off when
perform connection. Please make sure addition insulation shall be provided to
prevent against electric shock after installation.

Laser CTRL interface is a high quality 24P multi-core air interface that provides
a variety of signals for functional control of the laser, as described below:

CTRL
中文标识
FUNCTION
INTERFACE WIRE COLOR REMARK
DESCRIPTION
PIN

调制输入 + HIGH:20VDC ≤ V ≤24VDC

Modulation
15 Black
input+
LOW:0VDC ≤ V ≤ 5VDC
调制输入 -
Modulation
4 Black and white 5mA ≤ I ≤15mA
input-

使能输入 + HIGH:20VDC ≤ V ≤24VDC

Emission
16 Red
Enable input+
LOW:0VDC ≤ V ≤ 5VDC
使能出入 -
Emission
3 Red and white 5mA ≤ I ≤15mA
Enable input-

0-10V 输入 +
DA(0-10V)
12 Green
input 0~10V+ Control laser output power

0-10V 输入 -
Green and DA(0-10V) (1V-10%, 10V-100%)
5
white input 0~10V-
External laser 外部使能输入
+
6 Yellow HIGH:20VDC ≤ V ≤24VDC
output+
External laser 外部使能输入
LOW:0VDC ≤ V ≤ 5VDC
Yellow and
-
7 5mA ≤ I ≤15mA
black output-
26 Chapter 5 Operation Guide

18 Brown ERROR1 故障干接点输出 + Dry contact output, ON- fault,

OFF- normal, (contact voltage
故障干接点输出 - V ≤ 30VDC, contact current I ≤
Brown and
23 ERROR2
white 100mA)

设备状态输出 +
LASER_RDY_
0V/24V DC
1 Purple
OUT+
（ I ≤ 10mA）
设备状态输出 -
Purple and LASER_RDY_
2
black OUT-
8 Orange EX LOCK+ 互锁干接点输入 + ±Short connection: the laser
normally controls the light
output
互锁干接点输入 - ±Disconnected: the laser is
Orange and
19 EX LOCK-
black
locked and cannot emit light

急停控制输入 + HIGH:20VDC ≤ V ≤ 24VDC

EX
21 Light blue
LOW:0VDC ≤ V ≤ 5VDC
EMERGENCY+

急停控制输入 - 5mA ≤ I ≤ 15mA

Light blue and EX
14
black EMERGENCY-

红光控制输入 + HIGH:20VDC ≤ V ≤ 24VDC

EX RED
17 Light green
LOW:0VDC ≤ V ≤ 5VDC
CONTROL+

红光控制输入 - 5mA ≤ I ≤ 15mA

Light green EX RED
24
and black CONTROL-
13 Blue AN PWR OUT+ 功率监控输出 + 0-8V DC
20 Blue and white AN PWR OUT- 功率监控输出 - （I ≤ 2mA）

4-Start Step

WARNING:
◎ Make sure that all the electrical connections (including cooling water
connections) are connected prior to use. All the connectors must be held steady
with screws if possible.
◎ NEVER look directly into the output fiber and make sure that you wear the
laser safety goggles when operating the product.
◎ Make sure all power is removed from the laser when wiring.

Starting procedures are as follows:

1.Start the Chiller;

2.Remove the end cap of the collimator;

3.Make sure that the end surface of the collimator is clean and not covered with
 Chapter 5 Operation Guide 27

impurities;

4.Make sure that the emergency stop switch is turned on;

5.Open the power supply of the laser;

6.Place the key switch of the front panel on position "ON"；

7.Press the START button on the front panel. (For external control method).

The shutdown process is as follows:

1. turn off the chiller;

2. turn off the laser.

5-Module Description

The working Modules of the laser are as follows:

1.Continuous Module: the emitted light is continuous and can be used for
cutting;

2.Pulse Module: The emitted light is pulsed. When the pulse frequency is
greater than a certain value, the actual application is used to control the average
output power of the laser (pulse width adjustment, when the external control, the
modulation signal corresponds to the Module);

3.External control: specific parameter settings through the board software

interface.

External Control Signal Timing:

Emission Enable
Input
Laser Modulation
Input
Power Input

Red Light Signal

Output

Laser Output
28 Chapter 5 Operation Guide

Timing specific description: Power analog quantity 0-10V signal is provided to

the laser at least 20mS ahead of time, modulation and enable high level signal
input, red light off, laser output. Enable high level signal reduction, red light
output, laser off.

6-Software Description

(1) The installation program is stored in the U disk that is randomly packed
(the software version is not updated regularly, subject to the official website
announcement).

(2) Double-click the CD-ROM NET46-x86-x64-AllOS-ENU.exe file to install

the running environment (Win10 system or system with .NET 4.6 installed can
skip this step).
(3) Unzip the Max G3_Series - 1.0.0.72.rar file, double-click the G3-Series.
exe file to complete the monitoring software installation wizard (the default is
the Chinese wizard, if you need to use the English wizard, you can run the G3-
Series under the en folder. .EXE).

(4) After the installation is complete, a shortcut will appear on the desktop.
 Chapter 5 Operation Guide 29

(5) Double-click the desktop shortcut to open the application and enter the
following connection interface.

(6) Connect the laser and PC with the serial port cable that comes with the
random connection, select the port number, log in to the laser, and enter the
following monitoring interface. Note: When entering the monitoring interface,
the system selects the external control Module by default. External modulation/
enable/DA signal control.
30 Chapter 5 Operation Guide

(7) The internal control Module controls the laser. (Click to select internal
control Module).

(8) Edit & set the laser power / frequency / duty cycle.
 Chapter 5 Operation Guide 31

(9) Click to enable the host computer enable signal.

(10) Click to turn on the upper computer laser start button.

32 Chapter 5 Operation Guide

(11) Click "Yes" in the prompt box to turn on the laser.

(12) Decryption interface.

Tip: For details on the software installation and usage instructions, refer
to the software manual in the U disk.
 Chapter 5 Operation Guide 33

7-Error Listing

The fault alarm points set by the laser include:

Fault Protective measures / possible

NO Fault picture
name causes / solutions
Protective measures：
Stop supplying power to the
main power and turned off the
laser.

Possible causes：
The laser inside does not detect
the laser .
Forward
Solutions：
1 light PD
1.Restart the laser without laser
alarm ,check for red light. If there is
no red light, please Contact
Maxphotonics customer service;
2.If there is red light, please
check if the relevant module
can turn on the laser. Check
whether the module DC power
supply and voltage output is
normal.
Protective measures：
Stop supplying power to the
main power and turned off the
laser.

Possible causes：
The beam combining module
detects that the return light is
too strong.

Super- Solutions：
strong 1.Check the laser focus
2
backlight position;
alarm 2.Check if the material is placed
horizontally;
3.Check if the material is ultra
high-reflective material;
4.Check if the material
thickness exceeds the standard
and cannot cut through the
alarm;
5.Turn off the laser, pause for
3-5 minutes, restart the laser,
and turn on the laser .
34 Chapter 5 Operation Guide

Protective measures：
Stop supplying power
to the main power and
turned off the laser.

Possible causes：
The laser module pump
temperature is too high
,the temperature alarms.

Pump Solutions：
3 temperature Turn off the laser, check
alarm if the water cooler
flow rate and water
temperature are normal,
and if the water pipe is
blocked.After complete
the inspection, restart
the laser and the laser
returns to normal. If it
can't return to normal.
Contact Maxphotonics
customer service.

Protective measures：
Stop supplying power
to the main power and
turned off the laser.

Possible causes：
The QBH output head
QBH
contact is in poor
4 installation
contact with the cutting
alarm
head contact.

Solutions：
Turn off the laser, check
the laser QBH output
head and the cutting
head, then reinstall.
 Chapter 5 Operation Guide 35

Protective measures：
Stop supplying power to
the main power and turned
off the laser.

Possible causes：
Emergency
5 The emergency stop switch
stop alarm
is pressed.

Solutions：
Turn the emergency stop
to normal and restart the
laser.

Protective measures：
Stop supplying power to
the main power and turned
off the laser.

Possible causes：
The water-cooling machine
is abnormal,results in the
decrease of water flow.
Water flow
6
alarm
Solutions：
Turn off the laser, check if
the water cooler flow rate
and water temperature
are normal, if the water
pipe is blocked. After the
inspection is completed,
restart the laser and the
laser returns to normal.
36 Chapter 5 Operation Guide

Protective measures：
Stop supplying power to
the main power and turned
off the laser.

Possible causes：
There is no signal
transmission between
the single module
communication line and
Commun- the main module.
ication
7
abnormal Solutions：
alarm 1.Check if the signal line
connecting the single
module and the main
module is loose.
2.Check whether the single
module can be powered
on normally, whether there
is red light, and whether
the auxiliary power supply
voltage output works
normally.
Protective measures：
Stop supplying power to
the main power and turned
off the laser.

Possible causes：
The single module pump
source operating current
exceeds the maximum
limit.
Maximum
Solutions：
8 current
1.Restart after the laser is
alarm turned off, check whether
it is normal; if it is normal,
use it normally;
2.If the maximum current
alarm continues to occur,
the drive MOS tube may
break down in a single
module. You need to turn
off the laser immediately
and contact Maxphotonics
customer service.
 Chapter 5 Operation Guide 37

Protective measures：
Stop supplying power to
the main power and turned
off the laser.
Possible causes：
The temperature of the
water module is too high,
and the temperature
Electric alarms.
module Solutions：
9 water Turn off the laser, check if
cooling the water cooler flow rate
plate alarm and water temperature are
normal, and if the water
pipe is blocked.After the
inspection is completed,
restart the laser and the
laser returns to normal. If
it can't return to normal,
contact Maxphotonics
customer service .
Protective measures：
Stop supplying power to
the main power and turned
off the laser.
Possible causes：
The temperature of the
water module is too high,
Combiner a n d t h e t e m p e r a t u r e
water alarms.
Solutions：
cooling
10 Turn off the laser, check if
plate
the water cooler flow rate
temperature and water temperature are
alarm normal, and if the water
pipe is blocked.After the
inspection is completed,
restart the laser and the
laser returns to normal. If
it can't return to normal,
contact Maxphotonics
customer service.
NOTE：

◎ All laser alarm information, there will be corresponding display reminder on

the monitoring software: please pay attention! If you have any questions, please
contact our customer service staff.
38

Chapter 6
Service and Maintenance

1-Maintenance Instructions

Before connect the laser fiber connector, it is necessary to check the dust,
dirt adhesion and damage of the end face. Using dirty or unclean fibre optic
connectors can cause serious damage to the laser. Maxphotonics does not
take any responsibility for laser damage caused by using unclean optical
fiber connectors. If the optical fiber connector is tampered with privately, the
equipment will no longer in guarantee.

For cleaning a fiber connector you need the following materials:

1.Powder-free rubber gloves or fingerstall;

2.Lint free optical cleaning wipes and/or swabs;

3.Ahydrous ethanol (Optical level, purity >99.5%);

4.Compressed air (no oil, no water), or a wooden rod rolled with a double-layer
adhesive tape;

5.Scale microscope (can be enlarged by 20 times and above).

 Chapter 6 Service and Maintenance 39

IMPORTANT：

◎ It is imperative that you wear powder-free rubber gloves during this cleaning
procedure! It is hereby stated that damage to the fiber connector can occur
due to mishandling, the use of incorrect cleaning procedures, or chemicals for
cleaning. This is not covered by the Maxphotonics' warranty.

2-Appearance Inspection

1.Environmental requirements

LOE cleaning and installing cutting head shall be carried out in the clean room
purification workbench,the dust-free grade requires 1000 grades, and the
reference cleansing workbench as follow:

2.Operating Procedures

1.Switch off the laser power, and place the key switch on position of ''OFF'';

2.Rotate the black protective sleeve of the connector clockwise, place it under
40 Chapter 6 Service and Maintenance

a 20x microscope and make the surface to be inspected clear, and check
whether the appearance of the quartz rod meets the appearance standard.
(referrence2.2.5);

3.If there is no dust particles, or the dust particles meet the appearance
standards, put the black protective sleeve to return the connector;

4.If it is found that the dust particles exceed the appearance standard
requirements, then clean them according to the requirements of step 3;

5.Appearance standards are shown in the table below:

Quartz rod
Power
Effective light-passing area Non-effective light-passing area
(within φ3mm ) (outside φ3mm )
Pitting diameter:
Not allowed Pitting diameter：≤ 0.1
4000W-20KW
Scratch width: Scratch width：≤ 0.005
Not allowed

Pitting diameter：≤ 0.05 Pitting diameter：≤ 0.1

2000W-4000W
Scratch width：≤ 0.002 Scratch width：≤ 0.005

Below 2000W Pitting diameter：≤ 0.1 Pitting diameter：≤ 0.1

(single Module) Scratch width：≤ 0.005 Scratch width：≤ 0.01

Unit：mm

Effective light-
passing area

Schematic diagram of effective light passing area

 Chapter 6 Service and Maintenance 41

3-Cleaning Procedures

1.Switch off the laser power, and place the key switch on position of ''OFF''

2.Cleaning protective lens with swabs

1.Rotate the black protective sleeve of the connector clockwise, place the
inner or outer surface under a microscope of 20 times and make it clear. After
careful observation, determine the specific position of the dust particles, open
the alcohol bottle cap and gently press the alcohol bottle mouth makes a small
amount of alcohol ooze out, completely immerse the round cotton swab in
alcohol, and then lightly swab the cotton swab to remove excess alcohol. Use a
cotton swab to wipe the dust particles straight in the direction of the operator's
body. The force should be light. After each wiping, the cotton swab can be
rotated 180° and then wiped with the other side. After wiping for 2 times, the
cotton swab is scrapped. Note that it is not allowed to circle. Or wipe back and
forth to prevent dust particles from contaminating other areas or cotton swabs
directly scratching the surface.After all cleaning, it is necessary to observe under
the microscope again whether the surface is clean.

Actual image of the fiber

Quartz rod
42 Chapter 6 Service and Maintenance

Endface may be damaged

Surface damaged Coating damage Scratch

2.Check the inner wall of the protective guide tube if there is obvious foreign
matter with the microscope. If the foreign matter can be cleaned with a double-
sided glue stick, then use a cotton swab to wash the alcohol for further cleaning.
After the protective guide tube is dried, directly put on the connector.

3.Cleaning method for quartz rods

If find that the internal quartz rod is dusty or dirty, you can open the lens to clean
it. The specific steps are as follows:

1.Rotate the black protective sleeve, dust cap and protective lens at clockwise,
first wipe the circumference and thread surface of the entire connector lens
piece with an optical cleaning cloth and alcohol;

Remove the fiber protection sleeve and inner protective cover

 Chapter 6 Service and Maintenance 43

2.Put the quartz rod under a 20x microscope and make it clear. After careful
observation, determine the specific location of the dust particles and clean
according to the method of 3.2.1. For dust particles on the side of the fused
quartz rod, use a pointed cotton swab to clean along the circumferential surface.
After all cleaning, confirm under the microscope whether it is clean, including the
chamfered area. Finally, wrap it on the table with a non-woven fabric, and then
continue other work to prevent the dust from contaminating the end face and
side of the fused silica rod again;

Cotton swab to wipe quartz rod

3.Along the grain of the surface of the metal part, gently rotate the lens piece
back to the metal part and confirm that it is in place. Place the black protective
sleeve on the connector.
44 Chapter 6 Service and Maintenance

IMPROTANT：

◎ Do not reuse a lint-free optical wipe or swab;

◎ Do not touch the protective lens of the fiber connector;

◎ Do not blow directly, or else new dirty will be brought;

◎ Do not touch the tip of the cleaning swab with your fingers;

◎ Cleaning is necessary before place the protective cover and s leeve;

◎ Never blow air directly at the surface, because you could imbed

contaminants into the surface. Always blow across the surface;

◎ If the fiber connector could not be installed in optical system

immediately, please cover it with the protective cap cleaned with

compressed air;

◎ Be sure to operate in a Class 1000 clean environment.

 Chapter 6 Service and Maintenance 45

4-LOE Cutting Head Installationand Precautions

1.Installation steps

1.The LOE female head is fixed to the cutting head, and the LOE female head is
rotated clockwise to the fixed position;

2.Insert the cleaned LOE male into the corresponding female fixed slot position.
To avoid dust pollution on the LOE end face and the inside of the cutting head,
please ensure that the LOE and the cutting head are in the horizontal state;
46 Chapter 6 Service and Maintenance

3.Turn the male clockwise to a fixed position.

2.IMPORTANT

◎ LOE male head lens must be removed before inserting the female head;

◎ After removing the lens, it is necessary to clean the quartz rod and the thread
of the fixed lens member;

◎ LOE male insert female head must be centered to prevent damage to the
quartz rod;

◎ The entire operation process needs to be performed in a 100-level dust-free

purification environment.
 47

Chapter 7
Disassembly Guide

1-Unpacking Steps

The laser belongs to the precise valuables, so Maxphotonics recommends the

following steps to unpack the packing box. Packing list is attached to the box.
After unpacking, please check the accessories according to the Packing List.
Please also save all the items after unpacking to prevent future transportation or
storage.

The following picture shows the steps to remove the box:

Packing box disassembly and assembly

Place the box containing the laser

equipment in a stable place, such as
a flat floor or a large platform.

We recommend that you use a flat-

blade screwdriver to pry the plastic
clip, remove the plastic clasp, and
then remove the top cover.

Lift the top beam up and remove it,

taking care not to scratch the top
cable.
48 Chapter 7 Disassembly Guide

Remove the top foam and pick up the

accessory.

Follow the second step to remove the

four side panels, in the order of long
edges -> short sides -> another short
side -> another long side.

Remove the tensioning strap and

PE bag, pay attention to tightening
direction of the ratchet and tightening
the strap opening method:
1. Press and hold the stop circlip
2. Rotating and tightening the gallows
180°
3. Pull out the straps forcefully

Please use forklift or crane to lift the

laser and move to the designated
position.
 Chapter 7 Disassembly Guide 49

When customers need to repack, please refer to the following steps.

Tighten belt x 2
Put the pallet and clean it up, then
place the tensioning strap and pass
the tensioning strap through the
bottom slots on both sides of the
pallet.

Use a forklift to fork the product to

a certain height, move the pallet to
the bottom, and position the product
slowly. When placing the product,
pay attention to the direction of the
product as shown.

Put on the PE bag, tighten the

tensioning belt, and separate the
paper corners between the product
and the tensioning belt. There are 4
paper corners. Pay attention to the
use of the tension band:
1.Locate the slot shaft position and
pass the strap from below the slot
shaft;
2.Tighten through the strap and turn
back into the slot axis position;
3.The straps are worn out and shaped paper
Tightened the straps; corner 4
4.Shake the handle back and forth to
tighten the strap.

Assemble the side panel, insert the

plastic buckle into the slot and fasten
it. The assembly sequence is: long
side -> short side -> another short
side -> another long side.
50 Chapter 7 Disassembly Guide

Assemble the top support and the top

foam, taking care that the top support
is to hang the side panels.

Assemble the top cover and fasten all

the plastic buckles.

NOTE:
◎ If you find any damage to the outer packaging or internal components after
received the product, please contact Maxphotonics or your local representative
immediately.
◎ The laser is equipped with a dehumidifier. When the ambient temperature and
humidity are too high, the laser will have a process to prevent dew condensation
and dehumidification (about 30 minutes). The condensed water will flow out from
the bottom outlet of the cabinet.
◎ When turned off the laser, the water cooler should also be turned off to
prevent condensation from occurring due to excessive temperature difference.

RECOMMENDATION:
Change the operating temperature or humidity of the laser to keep the laser
away from the dew point. (such as installing the laser in an air-conditioned room)
 Chapter 7 Disassembly Guide 51

2-Packing List

No. Names of fittings Description Unit Quantity

1 Fiber Laser MFMC-XXX Pc 1

2 External signal wire Pc 1

3 Cable 10m Pc 1

4 Power Keys Application Included Pc 2

5 USB disk Pc 1

Cleaning
6 Bag 1
accessories
Sample of QBH
7 Ф31.8mm Pc 1
water pipe

8 Hose clamp Stainless Steel Hose Clamp, 43-46 Pc 2

∅ 6*4mm
QBH water pipe
9 Pc 1
sample tube

∅ 8*5mm
LOE water pipe
10 Pc 1
sample tube
Operation
11 MFMC Series User Manual Pc 1
Electronic Manual
52

Chapter 8
Service and Maintenance

1-Maintenance Notes

CAUTION :
◎ No operator serviceable parts inside. Refer all servicing to qualified
Maxphotonics personnel.
◎ For ensuring that the repairs or replacement within the warranty scope can be
carried out, and perfectly maintaining your interests, please submit application
to the Maxphotonics or the local representative after finding the faults. Upon
receiving our authorization, you need to pack the product in a suitable package
and return it.
◎ You should keep the proof when finding any damage after receiving the
product, so as to claim the rights to shippers.

IMPORTANT :
◎ Do not send any product to Maxphotonics without RMA,otherwise it will be
returned according to rejection. The resulting losses are borne by the customer;
in order to ensure the timely processing of the returning machine, the customer
must ship the faulty machine to the designated address of Maxphotonics.

Adress: Maxphotonics Industrial Park, 3rd Furong Road,

Furong Industrial Area, Shajing, Bao’an,

Shenzhen, China.518125

Contact: Customer Service

Receiving phone: 18682447838

 Chapter 8 Service and Maintenance 53

◎ If the product is beyond the warranty period or the warranty scope, customers
shall be responsible for the repairing cost.The specific charges include spare
parts costs, labor service fees, and travel, accommodation and other expenses
incurred by on-site services.

CHANGE :
◎ We have the rights to change any design or structure of our product, and the
information is subject to change without notice.

2-Service Statements

More problems regarding the safety, set-up, operation or maintenance please

reading this "User Guide" carefully and flowing the operation steps stictly. Please
call the Customer Service Department for other questions.

1.Fault repair and consultation methods

(1) 7X24 hour service hotline: 400-900-9588; 1 business consultation; -> 2 after-
sales service; -> 3 pre-sales support; -> 4 complaints suggestions; -> 5 front
desk consultation;

Another set: South China technical consultation line :18682446878

East China, North China Technical Advisory Line: 18682447838

(2) Online registration of Wechat public account: pay attention to Maxphotonics

Wechat public account, choose online repair;
54 Chapter 8 Service and Maintenance

(3) Log in to Maxphotonics official website: www.maxphotonics.com, click on the

service -- select online repair.

2.Customer repair and consultation need to prepare information in

advance

(1) Laser Modulel PN: as shown on the right;

(2) Laser SN code: as shown on the right;

(3) Description of fault;

(4) Customer company name, address, contact person and contact number.

The questions you have feedback will be followed up by the technical support
team after confirmation by Maxphotonics Customer Service. If your problem is
still not resolved after communicating with the technical support team, you may
need to send the product back to Maxphotonics for further investigation.
 55

Chapter 9
Warranty Statements

1-General Clauses

Maxphotonics Co.,Ltd. carries out warranty for any defect of the product caused
by its material and production technology within the warranty period agreed in
contract, and ensures that its product meet the relevant quality and specification
requirements specified in the document under normal use condition.

Maxphotonics Co.,Ltd. rationally determines to repair or replace the products

with faults caused by its material or production technology within the warranty
period, and repairs or replacement of all the products within the warranty scope
are carried out according to the rest of the warranty period of primary products.

2-Warranty Limitations

Under the following circumstances, the products, parts (including the fiber
connectors) or equipment are not within the warranty scope:

（1）Tampered, opened, detached or reconstructed by personnel outside

Maxphotonics;

（2）Damaged from misuse, neglect or accident;

（3）Used beyond the specification and technical requirements of the product;

（4）Indirectly damaged from users' software or interfaces;

（5）Improper installation or maintenance, or operating under conditions not

included in this manual;
56 Chapter 9 Warranty Statements

（6）The fittings and the fiber connectors are not included in the warranty
scope.

Customers are obligated to understand the information above and operate

according to the User Guide and specification, or the faults arising therefrom are
not included in the warranty scope.

IMPORTANT:
◎ Within the warranty scope, purchasers must feed back within 31 days after
finding the product defect.
◎ Maxphotonics does not grant any Third Party rights to repair or replace the
parts, the equipment or other Maxphotonics products.