Question Booklet Series :

'u iqfLrdk J`a[kyk %&

Question Booklet No. :

'u iqfLrdk la[;k %&

DO NOT OPEN THIS BOOKLET UNTIL TOLD TO DO SO

bl iqfLrdk dks vkns'k feyus ij gh [kksysa

PAPER I

Time Allowed : 1 Hour 30 Minutes

vuqer le;
% 1 ?kaVk 30 feuV
Roll No. :

Total No. of Objective Questions : 100

oLrqfuB 'uksa dh dqy la[;k : 100

...........................................

Marks : 200
vad : 200

vuqekad %

Name of the Candidate (in capital letters) : .........................................................................................................

vH;Fk dk uke %
Candidate's Signature

vH;Fk ds gLrk{kj

Invigilator's Signature

--------------------------

d{k fujh{kd ds gLrk{kj -------------------------bl iqfLrdk ij dqN Hkh fy[kus ls igys

fuEufyf[kr funsZ'k /;kuiwoZd i<+sa

READ THE FOLLOWING INSTRUCTIONS CAREFULLY

BEFORE WRITING ANYTHING ON THIS BOOKLET
1.

Before commencing to answer, check that the Question Booklet

has all the 100 objective questions. Further check that you have
been distributed correct booklet by the invigilator and there
is no misprinting, overprinting and/or any other shortcoming
in it. If there is any shortcoming, intimate the same to your room
invigilator and have it changed. No complaint in this regard
shall be entertained at any later stage.

1.

2.

This is an objective type test in which each objective question is

2.

followed by four responses serialled (A) to (D). Your task is to

choose the correct/best response and mark your response in
the OMR Answer Sheet only as per the instructions given
and NOT in the Question Booklet.
3.

Use Blue/Black Ball Point Pen for filling boxes on the OMR

3.

Answer Sheet. The ovals on the OMR Answer Sheet are to be

completely filled by Blue/Black Ball Point Pen.
DO NOT scribble or do rough work or make any stray marks
on the Answer Sheet. DO NOT wrinkle or fold or staple it.
Use of Calculators, Slide rules, Mobiles, calculator watches or
any such devices and any other study/reference material is NOT
allowed inside the examination hall. Do not bring these articles
to the examination hall.

4.

6.

Rough Work is to be done in the blank space provided in the

Question Booklet, not on the OMR Answer Sheet. No other
paper will be allowed/provided for rough work.

6.

7.

The Question Booklet will be in four series (A, B, C and D). You must
write correct Question Booklet Series on your OMR Answer Sheet.

7.

8.

Return the complete Question Booklet and OMR Answer Sheet to

the invigilator on completion of the test. Do not take this Question
Booklet or any part thereof or OMR Answer Sheet outside the
examination room. Doing so is a punishable offence.

8.

9.

Take care that you mark only one answer for each question. If
more than one answer is given by you for any question, the same
will not be evaluated. Cutting/overwriting the answers are not
allowed. Further question paper is bilingual (Hindi/English).
In case of any variation in translated Hindi version, English
version will be taken as final for evaluation purposes.

9.

10.

HOW TO ANSWER THE QUESTIONS :

10.

4.
5.

Please follow instructions given on the OMR Answer Sheet.

5.

viuk mkj fy[kuk kjEHk djus ls igys viuh 'u iqfLrdk dh

Hkyh&Hkkfr tkp dj ysa] ns[k ysa fd blesa 100 oLrqfuB 'u gSaA iqu%
;g Hkh ij[k ysa fd vkidks d{k fufj{kd }kjk lgh 'u iqfLrdk feyh
gS vkSj blesa fafVax laca/kh vFkok vU; fdLe dh dksbZ deh ugha gSA ;fn
fdlh dkj dh dksbZ deh gks rks i;Zos{kd dks lwfpr djsa rFkk iqfLrdk
cny ysaA bl lanHkZ esa fdlh Hkh dkj dh dksbZ f'kdk;r ij ckn esa dksbZ
fopkj ugha fd;k tk,xkA
;g ,d oLrqijd fdLe dh ijh{kk gS ftlesa R;sd 'u ds uhps ekad
A ls D rd pkj Lrkfor mkj fn;s gSaA vkids fopkj esa tks Hkh
mkj lgh@loZJs"B gS mldks vks-,e-vkj- mkj i= esa fn;s funsZ'k ds
vuqlkj fpfUgr dhft,A vius mkj 'u iqfLrdk esa u yxk,A
vks-,e-vkj- mkj if=dk ij ckWDl dks Hkjus ds fy, uhys@dkys ckWy IokbV
isu ls fy[ksaA vks-,e-vkj mkj if=dk ij vksoy dks iw.kZ :i ls uhys@dkys
ckWy IokbV isu ls HkjsaA
mkj&i= ij u rks jQ+ dk;Z djsa u gh vkSj fdlh dkj dk fu'kku
vkfn yxk,a ;k bls eksaM+sA
dsYdqysVj] LykbM:y] eksckbZy] dsYdqysVj ?kfM+;k ;k bl dkj dh dksbZ
Hkh ;qf ,oa fdlh Hkh v/;;u@lanHkZ lkexzh vkfn dk ;ksx ijh{kk d{k
esa oftZr gSA
jQ+ dk;Z iqfLrdk esa fdlh Hkh [kkyh LFkku esa fd;k tkuk pkfg,] vks-,evkj- mkj if=dk ij dksbZ Hkh jQ+ dk;Z u djsaA fdlh vU; dkx+t ij
bls djus dh vuqefr ugha gSA
'u iqfLrdk A, B, C ,oa D pkj J`a[kykvksa esa gksxhA vkidks vks-,evkj- mkj if=dk ij lgh 'u iqfLrdk J`a[kyk fy[kuk gSA
ijh{kk dh lekfIr ds i'pkr~ viuh iwjh 'u&iqfLrdk rFkk mkj&if=dk i;Zos{kd
dks okil dj nsaA 'u iqfLrdk ;k blds fdlh Hkkx vFkok vks ,e vkj mkj
if=dk dks ijh{kk d{k ls ckgj ys tkuk oftZr gS ,slk djuk nUMuh; vijk/k gSA
gj ,d 'u ds fy, dsoy ,d gh mkj bafxr djsaA ,d ls vf/kd mkj
nsus ij 'u dk dksbZ vad ugha fn;k tk,xkA mkj esa dksbZ Hkh dfVax ;k
vksojjkbZfVax ekU; ugha gksxhA iqu% 'u i= f}Hkk"kh; fgUnh ,oa vaxtsz h
esa gSA vuqokfnr fgUnh laLdj.k esa fdlh Hkh fHkrk gksus ij ewY;kadu ds
fy, vaxtsz h laLdj.k dks vfUre ekuk tk;sxkA

'uksa dk mkj dSls nsa %&

i;k vks-,e-vkj- mkj if=dk ij fn, x, vuqns'kksa dk ikyu djsaA

1.

.......... is the Appellate authority in respect of HSGI

cadre for minor penalty:
(A)
(B)
(C)
(D)

2.

(A)
(B)
(C)
(D)
3.

4.

5.

3.

ljdkjh deZpkjh }kjk n.M vknsk ds fo:) lakks/ku kFkZuk i= nk;j

djus dh le;&lhek vknsk dh kfIr dh rkjh[k ls ----- eghus gSa%
(A)
(B)
(C)
(D)

6
3
4

dksbZ lhek ugha

fu;ekoyh] 1965 ds fu;e 11(iii) ds v/khu vFkZn.M

dh olwyh dh vof/k fdrus okks rd foLrkfjr dh tk ldrh gS%
(A) ,d okZ
(B) nks okZ
(C) rhu okZ
(D) iwjh {kfr dh olwyh fd, tkus rd fdrus Hkh okks rd

4.

CCS (CCA)

5.

ljdkjh deZpkjh ds fuyEcu dh rkjh[k ds ------ eghus ds Hkhrj

vkjksi i= tkjh fd;k tkuk t:jh gS%

One year
Two Years
Three years
May be spread over any number of years till entire
loss is recovered

(A)
(B)
(C)
(D)

3
4
5
12

3
4
5
12

esa esy xkMZ ds lEcU/k esa Hkkjh n.M ds fy, ------- vihyh;
vf/kdkjh gSa%
(A) Hkkxk/;{k
(B) funskd Mkd lsok,a
(C) eq[; fjdkWMZ vf/kdkjh
(D) mi fjdkWMZ vf/kdkjh

6.

RMS

Postal

7.

Mkd v/kh{kd lewg ^B* laoxZ ds fy, ----- fu;ksk vf/kdkjh gSa%
(A) Hkkjr ds jkVifr
(B) egkfunskd Mkd foHkkx
(C) eq[; iksLVekLVj tujy
(D) buesa ls dksbZ ugha

.......... is the disciplinary authority in respect of Lower

selection Grade staff in RMS for imposing major
penalty:

8.

RMS

Head of the Division

Director postal services
Head record officer
Sub Record officer

.......... is the appointing authority

superintendent Group B cadre:
(A)
(B)
(C)
(D)

8.

lgk;d cU/kd MMS ds fy, ------- fu;ksk vf/kdkjh gS%

(A) e.My v/;{k
(B) funskd Mkd lsok,a
(C) ofjB cU/k@cU/kd MMS
(D) buesa ls dksbZ ugha

3
No limit

.......... is the Appellate authority in respect of mail

guard in RMS for major penalty:
(A)
(B)
(C)
(D)

7.

(B)
(D)

In .......... months charge sheet may required to be

issued to government servant from the date of his
suspension:
(A)
(B)
(C)
(D)

6.

6
4

A penalty of recovery under Rule 11 (iii) of CCS (CCA)

Rules 1965 can be spread over how many years:
(A)
(B)
(C)
(D)

2.

Head of the circle

Director postal services
Senior Manager/Manager MMS
None of these

.......... months is the time limit for preferring revision

application against the Penalty order from the date of
receipt by the Government servant to the appellate
authority:
(A)
(C)

HSGI

Director General Department of Posts

Director postal services
Divisional head
None of these

.......... is the appointing authority in respect of

Assistant Manager MMS:

laoxZ ds lEcU/k esa y?kq n.M ds fy, ------ vihyh;

vf/kdkjh gSa%
(A) egkfunskd Mkd foHkkx
(B) funskd Mkd lsok,a
(C) Hkkxh; v/;{k
(D) buesa ls dksbZ ugha

1.

(A)
(B)
(C)
(D)

for

President of India
Director General department of Posts
Chief Postmaster General
None of these

Head of the circle

Director postal services
Head record officer
None of these

M[

A1 ]

esa fuEu p;u xzsM LVkQ ij Hkkjh n.M yxk, tkus ds lEcU/k
esa ----- vuqkklfud vf/kdkjh gS%
(A) e.My v/;{k
(B) funskd Mkd lsok,a
(C) eq[; fjdkWMZ vf/kdkjh
(D) buesa ls dksbZ ugha

9.

A Government servant has accepted gift from foreign

firm. What is the position as per Rule 13 of CCS
(conduct) rules 1964?
(A)
(B)
(C)
(D)

10.

(B)
(C)

(D)
11.

(B)
(C)
(D)
12.

(D)
13.

14.

lewg ^B* ds ,d ljdkjh vf/kdkjh us ,d cSad esa #- 40,000 dk

,d lkof/k tek fd;k gSA lgh fodYi dk p;u djsa%
(A) D;ksafd ;g ,d cSad tek gS] bl fy, og vuqefr fy, fcuk
,slk dj ldrk gS ysfdu mls l{ke kf/kdkjh dks lwfpr djuk
pkfg,
(B) og dsoy vkpj.k fu;ekoyh ds fu;e 18(3) ds v/khu l{ke
kf/kdkjh dh vuqefr ysdj gh ,slk dj ldrk gS
(C) fcuk vuqefr ds D;ksafd cSad tek dks vkpj.k fu;ekoyh ds
fu;e 16(4) ds v/khu NwV kIr gS
(D) buesa ls dksbZ ugha

12.

ljdkjh deZpkjh ds lanHkZ esa fuEu dks ifjokj lnL; ds :i esa

kkfey ugha fd;k tkrk%
(A) lkSrsyk iq=
(B) lkSrsyh iq=h
(C) cPpk vFkok ,slk lkSrsyk cPpk tks ljdkjh deZpkjh ij vkfJr
ugha gS
(D) mi;qZ esa ls dksbZ ugha

13.

ljdkjh deZpkjh }kjk ---------- ls de vk;q ds cPps dks jkstxkj

ij ugha j[kk tk,xk%

14
18
16
None of these

(A)
(B)
(C)
(D)

No Government servant shall indulge in any act of

sexual harassment of any women at her work place.
This is provided under rule ............ of CCS (Conduct)
Rules, 1964:
(A)
(B)
(C)
(D)

11.

Step son
Step daughter
Child or step child not dependent on government
servant
Neither of above

Child below age ............ shall not be employed by

Government servant:
(A)
(B)
(C)
(D)

,d SSPO vius dk;kZy; lgk;d dks vius fe= }kjk fy, tkus
okys _.k gsrq frHkw cuus ds fy, dgrk gSA lgh fodYi pqusa%
(A) og ,slk dj ldrk gS D;ksafd _.k fcuk vuqefr ds fe= }kjk
fy;k tk jgk gS
(B) og l{ke vf/kdkjh ds vuqefr ls dj ldrk gS
(C) lHkh vf/kdkfj;ksa dks lykg nh tkrh gS fd og mlds fjrsnkj
;k fe=ksa }kjk fy, x, _.k gsrq v/khuLFk deZpkfj;ksa dks frHkw
cukus ds fy, ;kl u djsaA
(D) buesa ls dksbZ ugha

He can do as it is Bank deposit. without permission

but he should make a report to the competent
authority
He can do only with permission of competent
authority under rule 18(3) OF CONDUCT rules
Without permission as Bank deposit are exempted
Under conduct Rule 16(4)
None of above

Members of family in relation to a Government servant

does not include:
(A)
(B)
(C)

10.

He can do so as loan is taken by his friend without

permission
He can do so by permission of competent authority
All officers should be advised not approach his
subordinates for surety for loan taken by him, his
relative or friends
None of these

A Government officer of group B has made fixed

deposit in a bank. For Rs 40000. Choose the correct
option:
(A)

fdlh ljdkjh deZpkjh us fdlh fonskh dEiuh ls migkj Lohdkj dj

fy;k gSA CCS vkpj.k fu;ekoyh 1964 ds fu;e 13 ds vuqlkj
D;k fLFkfr gksxh\
(A) fu;e esa migkj Lohdkj djus dk dksbZ ko/kku ugha gS
(B) og dsoy ,slh ljdkjh lafonk Lohdkj dj ldrk gS tks mlds
}kjk ;k mlds foHkkx }kjk ml dEiuh dks nh xbZ gks
(C) migkj Lohdkj djus ij dksbZ uqdlku ugha gS
(D) og fu/kkZfjr lhek ds Hkhrj migkj Lohdkj dj ldrk gS ;fn
mldk] ml dEiuh ds lkFk u rks dksbZ ljdkjh ljksdkj gS u
,slh laHkkouk gS rFkk og dksbZ lafonk mlds lkFk ugha dj jgk
gks

No provision in rule to accept gift

He can accept only any Government contract if given
to that firm by his or his department
There is no harm in accepting gift
He can accept gift up to limit fixed if he has no or
likely to have no official dealing or he is not
contracting with him

A SSPOs has asked his office assistant to become

surety for the loans taken by his friend. Choose the
correct option:
(A)

9.

14.

M[

A2 ]

buesa ls dksbZ ugha

dksbZ Hkh ljdkjh deZpkjh fdlh efgyk ds dk;ZLFky ij mlds ;kSu

mRihM+u ds R; esa o`k ugha gksxkA CCS vkpj.k fu;ekoyh
1964 ds fu;e ------ ds v/khu bl vkk; dk ko/kku gS%
(A)
(B)
(C)
(D)

3(1)
3-A(1)
3-B(1)
3-C(1)

14
18
16

3(1)
3-A(1)
3-B(1)
3-C(1)

15.

A Government servant is permitted by the Head of the

Department to do part time lectureship under rule SR
11. Is it necessary for Government servant to take
permission under conduct rules?
(A)
(B)
(C)

(D)
16.

17.

18.

19.

(D)
20.

21.

22.

5 lakhs
10 lakhs

(B)
(D)

Within 45 days
Within 15 days

(B)
(D)

lEcfU/kr foHkkx dk v/;{k

funskky;

lsok lEcU/kh nksk ds dkj.k MO dk Hkqxrku u fd, tkus dh fLFkfr

esa MO dh okilh gksuh pkfg,%
(A) dsoy MO dh jkfk
(B) MO dh jkfk esa ls dehku ?kVkdj
(C) MO dh jkfk dehku tksM+dj
(D) buesa ls dksbZ ugha

19.

fkdk;r dk vFkZ gS%

(A) foHkkx dh vkykspuk djuk
(B) foHkkxh; deZpkfj;ksa dh xyfr;k idM+uk
(C) lsok dh fr] xq.kokk ds lEcU/k esa vlUrksk O; djuk
(D) lsok ds ekun.Mksa ls uk[kqk

20.

miHkksk laj{k.k vf/kfu;e ds v/khu LFkkfir ftyk eap ds vf/kdkj {ks=

esa ,slh fkdk;rksa ij fopkj fd;k tk,xk tcfd oLrqvksa vFkok lsok dk
ewY; rFkk nkok dh xbZ friwfrZ dh jkfk fuEu ls vf/kd u gks%
(A) 5 yk[k
(B) 20 yk[k
(C) 10 yk[k
(D) 50 yk[k

21.

miHkksk Qksje jkT; vk;ksx ds vf/kdkj {ks= esa ,slh fkdk;rksa ij

fopkj fd;k tkrk gS tcfd oLrqvksa vFkok lsok dk ewY; rFkk nkok dh
xbZ friwfrZ dh jkfk%
(A) chl yk[k ls vf/kd fdUrq ,d djksM+ ls vf/kd u gks
(B) chl yk[k ls vf/kd fdUrq ipkl yk[k ls vf/kd u gks
(C) chl yk[k ls vf/kd fdUrq nks djksM+ ls vf/kd u gks
(D) chl yk[k ls vf/kd fdUrq lkB yk[k ls vf/kd u gks

22.

miHkksk Qksje jkT; vk;ksx }kjk fn, x, vknsk ls O;fFkr O;f ,sls
vknsk ds fo:) vihy dj ldrk gS%
(A) 45 fnu ds vUnj
(B) 30 fnu ds vUnj
(C) 15 fnu ds vUnj
(D) 7 fnu ds vUnj

Within 30 days
Within 7 days
M[

CPMG/PMG
dsoy CPMG

18.

Exceeds rupees twenty lakhs but not exceeds one crore

Exceeds rupees twenty lakhs but not exceeds fifty lakhs
Exceeds rupees twenty lakhs but not exceeds two crore
Exceeds rupees twenty lakhs but not exceeds sixty lakhs

Any person aggrieved by an order made by the State

Commission of consumer forum may prefer an appeal
against such Order:
(A)
(C)

(A)
(B)
(C)
(D)

20 lakhs
50 lakhs

The State Commission of consumer forum have

jurisdiction to entertain complaints where the value of
the goods or services and compensation claimed:
(A)
(B)
(C)
(D)

dky&ckf/kr fkdk;r ds ekeys esa fu.kZ; ysus dk vfUre v/kdkjh gS%

Criticising the Department

Finding fault with the Departmental officials
Expressing dissatisfaction with the nature, quality &
service
Unhappy with norms of services

The District Forum established under Consumer

Protection Act shall have jurisdiction to entertain
complaints where the value of the goods or service
and compensation claimed does not exceed rupees:
(A)
(C)

17.

Only amount of MO
Amount of MO less commission
Amount of MO plus commission
None of these

A complaint means:
(A)
(B)
(C)

miHkksk laj{k.k vf/kfu;e dk foLrkj fuEu rd gS%

(A) iwjk HkkjrokZ
(B) tEew ,oa dehj dks NksM+dj iwjk HkkjrokZ
(C) la?k jkT; {ks= dks NksM+dj iwjk HkkjrokZ
(D) fnYyh kgj dks NksM+dj iwjk Hkkjr okZ

CPMG/PMG
CPMG only
Head of the concerned Division
The Directorate

In case of non payment of MO due to service fault, the

refund of MO should be:
(A)
(B)
(C)
(D)

16.

Whole India
Whole India except state of J & K
Whole India except Union Territory
Whole India except Delhi City

In case of time barred complaint, the final authority to

decide the case is:
(A)
(B)
(C)
(D)

fdlh ljdkjh deZpkjh dks foHkkxk/;{k }kjk SR 11 ds v/khu

vakdkfyd ok ds :i esa dke djus dh vuqefr nku dh tkrh
gSA D;k ljdkjh deZpkjh ds fy, vkpj.k fu;ekoyh ds v/khu
vuqefr ysus dh t:jr gS\
(A) ljdkjh deZpkjh ok dk dke fcYdqy ugha dj ldrk
(B) SR 11 ds v/khu vuqefr fn, tkus ij vkpj.k fu;ekoyh ds
v/khu vuqefr dh dksbZ t:jr ugha gS
(C) gkykafd SR 11 ds v/khu vuqefr nh xbZ gS fQj Hkh vkpj.k
fu;ekoyh ds v/khu vuqefr kIr djuh t:jh gS D;ksafd ;g
,d fu;fer ykHkdkjh O;olk; gS
(D) buesa ls dksbZ ugha

A Government servant can not do lectureship at all

When permitted under SR11 no need for permission
under conduct rules
Though permitted under SR 11, permission is
required under conduct Rules as it is regular
remunerative occupation
None of these

The Consumer Protection Act extends to:

(A)
(B)
(C)
(D)

15.

A3 ]

23.

The user ID & Pass word for each CCC office is being
created by:
(A)
(B)
(C)
(D)

24.

25.

26.

(C)
(D)
27.

28.

29.

30.

vius lEcfU/kr ukxfjd pkVZjksa ds fuekZ.k vkSj dk;kZUo;u ds leUo;

vkSj ekuhVju dk dk;Z%
(A) foHkkxk/;{k djsxk
(B) R;sd dsUh; ea=ky;@foHkkx esa ,d uksMy vf/kdkjh dks
inukfer fd;k tk,xk
(C) ;g dke ea=he.My lfpo djsxk
(D) buesa ls dksbZ ugha

27.

Mkd foHkkx dh fkdk;rksa ls fuiVus ds fy, laLFkkuxr O;oLFkk dk

ra=%
(A) vHkh LFkkfir fd;k tkuk gS
(B) LFkkfir fd;k tk pqdk gS
(C) 1 vSy 2012 ls LFkkfir fd;k tk,xk
(D) LFkkfir ugha fd;k tk,xk D;ksafd mls NwV kIr gS

28.

turk dk lnL; DAR rFkk

dj ldrk gS%
(A) dsoy jsy foHkkx
(B) dsoy IT foHkkx
(C) dsoy Mkd foHkkx
(D) mi;qZ lHkh

29.

fuxZeu dk;kZy; ij cpr ek.k i= ds udnhdj.k gsrq lqiqnZxh

ekud&dk;Z fnol gS%
(A) ogh
(B) nks
(C) rhu
(D) buesa ls dksbZ ugha

30.

funskd SGO dks fkdk;rsa lquus ds fy, vius vkidks de ls de

fuEukuqlkj loZFkk miyC/k j[kuk pkfg,%
(A) ,d lIrkg esa ,d ckj
(B) ,d eghus esa ,d ckj
(C) ,d i[kokM+s esa ,d ckj
(D) ,d lIrkg esa nks ckj

Same
Two
Three
None of these

The Director (SGO) should make himself/herself freely

available to hear grievances at least:
(A)
(B)
(C)
(D)

26.

Department of Railways only

Department of IT only
Department of Post only
All of these

Delivery standard for encashment of saving certificate

at office of issue is ............ working day:
(A)
(B)
(C)
(D)

jkT; miHkksk vk;ksx vknsk ds fo:) fuEu dks vihy dh tk

ldrh gS%
(A) mPp U;k;ky;
(B) jkT; ds nhokuh U;k;ky; ds eq[; U;k;k/khk
(C) jkT; ds eq[; ea=h
(D) jkVh; miHkksk vk;ksx

Yet to be setup
Already setup
Will be setup w.e.f 1 April 2012
Will not be set up as it is exempted

Public member can lodge complaint at DAR & PG

against:
(A)
(B)
(C)
(D)

25.

The head of the Department will look after the work

A Nodal Officer is to be designated in each Central
Ministry/Department
The Cabinet Secretary will do the job
None of these

The setup of an institutionalized arrangement for

dealing with the grievances in the Dept. Of Post:
(A)
(B)
(C)
(D)

;fn VP oLrq dk sfkrh ;g fkdk;r djrk gS fd mlds lkFk /kks[kk

gqvk gS] rks VPMO dk Hkqxrku%
(A) jksdk ugha tkuk pkfg,
(B) tkp iwjh gksus rd jksdk tkuk pkfg,
(C) ekeys dks e.My dk;kZy; dks Hkstk tkuk pkfg,
(D) ekeys dks iqfyl dks Hkst fn;k tkuk pkfg,

High court
Chief justice of Civil court of the state
Chief Minister of the State
National Consumer Commission

To coordinate and monitor the formulation and

implementation of their respective Citizen's Charters,:
(A)
(B)

24.

Not be withheld
Be withheld till enquiry is completed
Matter should be referred to Circle Office
Case should be referred to police

An appeal against the order of State Consumer

Commission shall lie to:
(A)
(B)
(C)
(D)

R;sd CCC dk;kZy; ds fy, ;ksk ID rFkk ikloMZ fuEu }kjk

rS;kj fd, tk jgs gSa%
(A) PTC oM+ksnjk
(B) Mkd funskky;
(C) PTC eSlwj
(D) Mkd kS|ksfxdh vuqla/kku dsU] eqEcbZ

PTC Vadodara
Postal Directorate
PTC Mysore
Postal Technology Research Centre, Mumbai

If addressee of VP article complains that he has been

defrauded, the payment of VPMO should:
(A)
(B)
(C)
(D)

23.

Once in a week
Once in a month
Once in fortnight
Twice in a week
M[

A4 ]

PG

esa fuEu ds fo:) fkdk;r nk;j

31.

The Citizen's Charter has been introduced to:

(A)
(B)
(C)
(D)

32.

33.

34.

35.

38.

39.

(B)
(D)

85000
75000

(B)
(D)

1 lakh
3 lakh

(B)
(D)

2800
2200

(B)
(D)

3
8

(B)
(D)

(B)
(D)

21
23

laln lnL; ls kIr R;sd i= dk mkj fuEu vof/k ds Hkhrj fn;k

tk,xk%
(A) 15 fnu
(B) ,d lIrkg
(C) ,d eghuk
(D) 7 fnu

35.

dk;Zcy ds drZO;ksa esa ls ,d drZO; gS%

(A) dksj lewg dh lgk;rk djuk
(B) fkdk;rksa ds fy, nkskh vf/kdkfj;ksa dk irk yxkuk
(C) Hkkjh ea=h dk vuqeksnu kIr djuk
(D) mPprj vf/kdkjh dks fjiksVZ Hkstuk

36.

igyh ckj ilZuy dEI;wVj [kjhnus ds fy, eatwj fd, tkus okys
vfxze dh vf/kdre jkfk gS\

80000
None of these

(A)
(C)

85000
75000

(B)
(D)

80000

buesa ls dksbZ ugha

37.

-------- #i;s ls vf/kd ds lHkh pSdksa esa kCnksa esa fy[kh xbZ jkfk ij
ikjnk fLVdj fpidk;k tkuk pkfg, ftlesa jde esa Qsjcny u fd;k
tk lds%
(A) 1 yk[k
(B) 2 yk[k
(C) 3 yk[k
(D) 5 yk[k

38.

ftl ljdkjh deZpkjh dk xzsM osru #- --------- ls vf/kd ugha gS

mls lkbZfdy [kjhnus ds fy, vfxze eatwj fd;k ldrk gS%

2 lakh
5 lakh

(A)
(C)

3200
1800
39.

40.

A5 ]

(B)
(D)

3200
1800

3
8

(B)
(D)

buesa ls dksbZ ugha

Hkfo; fuf/k vfxze dh eatwjh ------ eghus dh vof/k rd pkyw jgsxh%

(A)
(B)
(C)
(D)

1
2
3
None of these

2800
2200

dEI;wVj [kjhnus ds fy, nwljk vfxze] igyk vfxze fy, tkus dh

rkjh[k ls ----- okZ iw.kZ gksus ds iwoZ eatwj ugha fd;k tk ldrk gS%
(A)
(C)

5
None of these

M[

20
22

34.

To help Core Group

To identify official in fault for grievances
Seeking the approval of Minister In-Charge
To send report to higher authority

A sanction for a provident fund advance will remain

operative for a period of ............ months:
(A)
(B)
(C)
(D)

Hkkjr esa fdrus Mkd e.My gSa\

A week
7 days

A second advance for purchase of computer can not

be granted before completion of ............ years from
date of drawal of first advance:
(A)
(C)

40.

15 days
A month

A government servant, whose grade pay does not

exceed Rs. ........... may be granted an advance for the
purpose of purchase of cycle:
(A)
(C)

33.

(A)
(C)

On all the cheques in excess of Rs___, transparent

sticker may be affixed on the amount in figures to
prevent its alteration:
(A)
(C)

ea=ky;@foHkkx esa LVkQ fkdk;r vf/kdkjh SGO fuEu Lrj dk

gksuk pkfg,%
(A) eq[; lfpo
(B) la;q lfpo
(C) mi lfpo@funskd
(D) foHkkxk/;{k

21
23

What is maximum amount granted as advance for

purchase of Personal computer for first time?
(A)
(C)

37.

(B)
(D)

One of the duties of Task Force is:

(A)
(B)
(C)
(D)

36.

20
22

Each communication received from a MP will be

replied within:
(A)
(C)

32.

Chief Secretary
Joint secretary
Dy secretary/Director
Head of the Department

How many Postal Circles are there in India:

(A)
(C)

ukxfjdksa dk pkVZj fuEu ;kstu ls ykxw fd;k x;k gS%

(A) miHkkskvksa dh leL;k,a gy djuk
(B) lsok ds lexz Lrj esa lq/kkj ykuk
(C) lsokvksa dh le;&lhek,a nkkZuk
(D) miHkkskvksa dks lsokvksa dh tkudkjh nku djuk

Solve the problems of consumers

Improve the overall quality of services
Show the time limits of services
Give knowledge about services to the consumers

In a Ministry/Department, the Staff grievances Officer

(SGO) should be of the level of:
(A)
(B)
(C)
(D)

31.

1
2
3

buesa ls dksbZ ugha

41.

The powers of sanction of establishment to various

subordinate offices are available in ............:
(A)
(C)

42.

(D)

(B)
(C)
(D)

(A)
(B)
(C)
(D)
49.

(A)
(B)
(C)
(D)

45.

tc eq[; Mkdiky }kjk isaku Hkqxrku vknsk dk uohdj.k fd;k tkrk

gS] uohr PPO ij isakuHkksxh ds gLrk{kj vkSj QksVks dSls kIr fd,
tk;sxsa%
(A) u;k QksVks fy;k tk,xk
(B) u, fljs ls gLrk{kj kIr fd;s tk,xsa
(C) ewy PPO esa miyC/k QksVks vkSj gLrk{kj dkVdj u, PPO
ij fpidk fn;s tk,xsa
(D) buesa ls dksbZ ugha

46.

vnk Mkd fVdV lkj tek ys[kk dkSu j[ksxk\

(A) Mkd@fMyhojh PA
(B) dkskk/;{k
(C) APM Mkd
(D) mi;qZ lHkh

47.

/kku Mkd?kjksa@p;u xzsM miMkd?kjksa esa tgk 500 #i;s ds ewY; ls

ij ds Mkd fVdV j[ks tkus vf/kr gSaA ACG.85 esa jftLVj dkSu
j[ksxk\
(A) frfnu dh lekfIr ij fLFkfr vuqlkj dks/kk/;{k vFkok lgk;d
dkskk/;{k }kjk
(B) HPM }kjk
(C) miMkdiky }kjk
(D) mi;qZ lHkh

48.

tc iksLV eSu }kjk jde xSj Hkqxrku ds okil ykdj dkskk/;{k dks
fn;k tkrk gS rks dkskk/;{k }kjk dgk Lohr fd;k tk,xk%
(A) dkskk/;{k ds jksdM+ cgh esa kCnksa vkSj vadksa esa
(B) gsM vkWfQl ds lkj esa kCnksa esa ,oa vadksa esa
(C) iksLVeSu ds cqd esa kCnksa esa ,oa vadksa esa
(D) buesa ls dksbZ ugha

49.

dkskk/;{k dh jksdM+ cgh ------- dk lkj gS%

(A) /kku Mkd?kj esa dqy kfIr vkSj Hkqxrku
(B) jktdksk kk[kk dh kfIr vkSj Hkqxrku dk lkj
(C) /kku Mkd?kj rFkk mlds miMkd?kj esa dqy kfIr vkSj Hkqxrku
(D) mi;qZ lHkh

By the Treasurer or Assistant Treasurer at the close

of each day
By the HPM
By the Dy.PM
All of these

In Treasurer's Cash Book in words and figures

IN HO Summary in words and figures
In the Postmans Book in words and figures
None of these

Treasurer's cash book is a summary of .....:

Total Receipt and Payment of the Head office
Summary of Receipt and Payment of Treasury Branch
Total Receipt and Payment of the Head office and its
Sub office
All of these
M[

buesa ls dksbZ ugha

Mkdiky dk vkfFkZd fpk -------- }kjk fy[kk tkrk gS

(A) APM ys[kk
(B) ys[kkdkj
(C) miMkdiky
(D) Lo;a eq[; Mkdiky }kjk

Treasurer
All of these

When money is brought back unpaid by the Postmen

and given to the treasurer, where it should be
acknowledged by the treasurer?

30

44.

(B) Accountant
(D) Head Post Master himself

(B)
(D)

(B)
(D)

rSukrh ds dk;kZy; MS-98 esa iathr lekpkj i= fcy ----vk/kkj ij rS;kj fd;k tkrk gS%
(A) ekfld
(B) frekgh
(C) lkIrkfgd
(D) i[kokM+k

New photograph will be taken

New signature will be obtained
Photo and signature available in original PPO will be
cut off and pasted in renewed PPO
None of these

Mails/delivery PA
APM Mails

20
60

43.

Quarterly
Fortnightly

In a Head Post Offices/ selection grade Sub offices

where the authorised stamp balance is above Rs. 500
Who will maintain a register in ACG.85?
(A)

48.

(B)
(D)

Who will maintain Unpaid Postage Abstract-Deposit

Account?
(A)
(C)

47.

APM account
Dy. Postmaster

lewg ^C* vkSj ^D* ds foHkkx ds lHkh deZpkjh ftUgsa ljdkj }kjk
on lIykbZ dh tkrh gS # ------ dh nj ls /kqykbZ Hkkk ikus ds ik=
gSa%
(A)
(C)

When pension payment order is renewed by the Head

Post master, how the signature and photo of
pensioner will be obtained on renewed PPO:
(A)
(B)
(C)

46.

Monthly
Weekly

42.

30
None of these

The postmaster's balance sheet is written by ............:

(A)
(C)

45.

(B)
(D)

Registered News Paper bill at office of posting (MS-98)

is prepared ............:
(A)
(C)

44.

20
60

fofHk v/khuLFk dk;kZy;ksa esa LFkkiuk dh eatwjh dh kf;k ------- esa

nh xbZ gS%
(A) GFR
(B) fokh; kf;ksa dh vuqlwph
(C) ewy fu;e
(D) buesa ls dksbZ ugha

(B) Schedule of Financial Powers

(D) None of these

All group 'C' and 'D' officials of department, who are

supplied uniforms by government are entitled to the
grant of washing allowance @ of Rs. ...........:
(A)
(C)

43.

GFR
Fundamental Rules

41.

A6 ]

50.

The Schedule of Customs Duty and other charges

realized in Cash (Form ACG-90) together with the
relevant parcels receipt and the assessment memos
are sent direct by the Head Post offices at the time of
dispatching the Cash Account to the ............ on the 1st
of each month:
(A)
(B)
(C)
(D)

51.

(C)
(D)

52.

53.

54.

(C)
(D)

57.

Cash account
Minor account

(B)
(D)

N%ok; jkVh; cpr i=

gS\

200
1000

ysunsu dh jkfk dks fudVre #i;s esa cnyus ds fy, ^fudVre #i;s
esa cnyus ls gksus okyh gkfu* dk fglkc dSls j[kk tk,xk\
(A) tekdrkZ ds [kkrs esa ukesa esa Mky nh tk,xh
(B) Hkkjrh; Mkd }kjk gkfu ij jksd gS
(C) vkfFkZd dk;Z foHkkx ds ukesa Mky nh tk,xh
(D) lekt dY;k.k foHkkx ds ukes Mky nh tk,xh

55.

cpr cSd
a [kkrksa esa ukekadu ds fy, fuEu esa ls dkSu&lk dFku xyr gS\
(A) fdlh Hkh [kkrs esa ukferh ds :i esa vo;Ld dks ukfer fd;k
tk ldrk gS
(B) laj{kd }kjk [kksys x, [kkrs esa ukekadu fd;k tk ldrk gS
(C) [kkrk [kksyrs le; ukekadu fu%kqYd gksrk gS
(D) ukekadu esa fdlh Hkh foyksiu rFkk cnyko ds fy, ,d #i;k
fy;k tkrk gS

56.

Mkd?kj esa cpr cSad dh lqiqnZ u dh xbZ iklcqdsa dc rd j[kh tk

ldrh gSa\
(A) rhu fnu
(B) lkr fnu
(C) rSarhl fnu
(D) rhl fnu

57.

lapkf;dk ys[kk dkSu [kksy ldrk gS\

(A) dksbZ Hkh
(B) dsoy o;Ld
(C) dsoy c<+rs gq, vo;Ld cPps
(D) falhiy@v/;kid rFkk ,sls nks Nk= ftudh vk;q
mlls vf/kd gks

Seven Days
Thirty Days

Any one
Adult only
Minor going children only
Principal/Teacher and two students having age of ten
years and more
M[

(B)
(D)

54.

Minor can be nominated as nominee in any account

Nomination can be made in Account opened by a
Guardian
Nomination is free at the time of Opening of account
Rs.1 is charged for any deletion and variation in
nomination

(B)
(D)

bkw dkSu ls ewY;oxZ esa miyC/k ugha

fdl dkj ds cpr [kkrs esa iSlk fudkyus ds fy, iklcqd Lrqr
djuk t:jh ugha gS\
(A) udnh ys[kk
(B) psd ys[kk
(C) vo;Ld ys[kk
(D) mi;qZ lHkh

Debited in Depositors Account

Loss is barred by the India Post
Debited to Department of Economic Affairs
Debited to Department of Social Welfare

Three Days
Thirty three Days

100
500

VIIIoka

53.

Cheque account
All of these

Who can open a Sanchayika account?

(A)
(B)
(C)
(D)

52.

(A)
(C)

Up to which Period the Undelivered Savings Bank

Passbooks are kept in PO?
(A)
(C)

lqjf{kr cpr rjhdksa ds lEcU/k esa fuEu esa ls dkSu&lk dFku xyr
gS\
(A) [kkrk [kksyus ds ckn ckjg eghus chr pqds gSa
(B) [kkrk [kksyrs le; tekdrkZ vFkok tekdrkZvksa dh vk;q 18 okZ
vkSj 53 okZ ls de ugha Fkh
(C) e`r tekdrkZ ds dkuwuh okfjl us dksbZ nkok isk ugha fd;k gS
(D) nkok] tekdrkZ dh e`R;q ds ,d okZ ds Hkhrj nk;j fd;k tkrk
gS

200
1000

Which is incorrect for Nomination in Savings Bank

accounts?
(A)
(B)

56.

(B)
(D)

How the "loss of Round Off" for Rounding off the

amount of transaction will be taken?
(A)
(B)
(C)
(D)

55.

100
500

In which type of Savings Account, it is not necessary

to present passbook for withdrawal?
(A)
(C)

51.

Twelve Months have elapsed from the date of opening

The Age of the Depositor or Depositors at the time of
opening was not less than 18 years and 53 years
The legal heir of the deceased depositor has not
made any claim
The claim is applied for within one year of the death
of Depositor

Six years National savings certificate VIIIth Issue is not

available in which denominations?
(A)
(C)

/kku Mkd?kj }kjk lhek kqYd rFkk vU; Hkkj tks udn :i esa kIr
gksrs gSa QkeZ ACG-90 mudh vuqlwph lEcaf/kr iklZy jlhn vkSj
vlslesaV Kkiuksa lfgr udnh ys[ks ds lkFk R;sd eghus dh igyh
rkjh[k dks -------- dks Hksth tkrh gS%
(A) e.My dk;kZy;
(B) {ks=h; dk;kZy;
(C) Hkkxh; dk;kZy;
(D) vkUrfjd e.My ys[kk dk;kZy;

Circle office
Regional Office
Divisional Office
The home circle account office

From the following, which is incorrect for Protected

Savings Scheme?
(A)
(B)

50.

A7 ]

10

okZ ;k

58.

Who is empowered to close an account without Pass

Book?
(A)
(B)
(C)
(D)

59.

60.

(C)
(D)
62.

63.

64.

65.

66.

(B)
(D)

BO slip
BO Account

(B)
(D)

(A)
(B)
(C)
(D)

VP oLrqvksa ds forj.k ds fy, VPPA dks xzkgd dks foLr`r

tkudkjh ds :i esa --------- rS;kj djuk gksrk gS%
(A) jlhn ACG-7
(B) jlhn RP-55
(C) xzkgd dks dksbZ tkudkjh fn, tkus dh t:jr ugha gS
(D) buesa ls dksbZ ugha

63.

Safdax ekhu ds fy, fuEu }kjk ykblsal tkjh fd;k tkrk gS%
(A) ofjB Mkdiky

64.

SSPO
CPMG

buesa ls dksbZ ugha

tc euhvkMZj Hkqxrku ds fy, tkjh fd, tkrs gSa rks mUgsa -------- esa
ntZ fd;k tkrk gS%
(A)
(C)

MO-2
MO-4

(B)
(D)

MO-3
MO-1

65.

kk[kk Mkd?kj ls vius ys[kk dk;kZy; rd BO cSx esa ------ vo;

ekStwn gksuk pkfg,%
(A) BO fLyi
(B) BO nSfud [kkrk
(C) BO [kkrk
(D) mi;Zq lHkh

for

66.

Hkqxrku ds fy, MO-3 dh fuEu }kjk tkp dh tkuh pkfg, vkSj

gLrk{kj fd, tkus pkfg,%
(A) Mkdiky
(B) dkskk/;{k
(C) Mkdlgk;d
(D) mi;Zq lHkh

M[

A8 ]

BO daily account
All of these
............

SB-107

QkeZ&C
buesa ls dksbZ ugha

62.

MO-3
MO-1

MO-3 is to be checked and signed by

payment:

QkeZ&A

tkjh fd, x, euhvkMZjksa ds nSfud ;ksx ds fy, tuZy esa fofV;k ------- ds vuqlkj dh tkrh gSa%
(A) gkFk ls] viuh bPNkuqlkj dh tk ldrh gS
(B) vH;qf;ksa lfgr tkjh fd, x, euhvkMZjksa dh ela[;k
(C) rS;kj dh tk ldrh gS] ugha Hkh dh tk ldrh
(D) mi;qZ lHkh

(B)
(C)
(D)

From branch office to Its account office BO bag must

contain ............:
(A)
(C)

[kkrs esa tek djus ds fy, dkSu ls QkeZ dk ;ksx fd;k tkrk

PA

61.

Senior Postmaster
SSPO
CPMG
None of these

MO-2
MO-4

PPF

cpr cSad
SPM

fdlku fodkl i= ds fy, ^ykd&bu* vof/k D;k gS\

(A) 8 okZ ,oa 7 eghus
(B) 7 okZ ,oa 8 eghus
(C) 2 okZ ,oa 6 eghus
(D) 6 okZ

Receipt ACG-7
Receipt RP-55
Need not to give any information to customer
None of these

When Money orders are issued for payment they are to

be entered in ............:
(A)
(C)

HPM

60.

Manually can be prepared as per your will and wish

Serial orders of Money Orders issued along with the
remarks
May be prepared may not be prepared
All of these

For franking machine, licence is to be issued by

............:
(A)
(B)
(C)
(D)

(B)
(C)
(D)

gS\

8 years & 7 months

7 years & 8 months
2 years & 6 months
6 years

For delivery of VP articles VPPA has to prepare ............

as detail information to customer:
(A)
(B)
(C)
(D)

ikl cqd ds fcuk [kkrk cUn djus dk vf/kdkj fdls kIr gS%
(A) APM cpr cSad

(A)
(B)
(C)
(D)

For daily totals of money order issued journal entries

are made according to ............:
(A)
(B)

59.

Form-A
SB-107
Form-C
None of these

What is the lock-in period for Kisan Vikas Patra?

(A)
(B)
(C)
(D)

61.

APM Savings Bank

HPM
Savings Bank PA
SPM

Which form is used to Deposit the amount in PPF

account?
(A)
(B)
(C)
(D)

58.

Postmaster
Treasurer
Postal assistants
All of these

67.

Where a request under RTI is received, which relates

to or has been supplied by a third party, the CPIO or
SPIO will give a notice to that third party and make
submission to party regarding the request within:
(A)
(B)
(C)
(D)

68.

69.

70.

71.

72.

73.

74.

71.

5
10
7
12

(B)
(D)

Mkd eapksa dh vf/kdre la[;k gS%

5
10
7
12

e.My Lrj ij Mkd vnkyrsa vk;ksftr dh tkrh gSa%

(A) frekg
(B) R;sd frekgh esa
(C) R;sd Nekgh esa
(D) frokZ

73.

i= Mkd dh oLrq,a
dh tkrh gS\
(A) foksk cSx esa
(C) Mh&cSx esa

HO

ls

SO

dks rFkk
(B)
(D)

SO

ls

HO

dks dSls sfkr

,y cSx esa
ys[kk cSx esa

74.

Mkd?kj }kjk Mk;jsDV lQsZl ,y cSx dc cUn fd;k tkrk gS%

(A) frfnu
(B) dHkh ugha
(C) tc 51 ;k mlls vf/kd lk/kkj.k oLrq,a gksa
(D) tc 150 ;k mlls vf/kd lk/kkj.k oLrq,a gksa

75.

GDS

Daily
Never
When there are 51 or more ordinary articles
When there are 150 or more ordinary articles

By any Head Office

By any Sub Office
By all Head Offices
By its Account Office

(A)
(B)
(C)
(D)
M[

fuEu dh v/;{krk esa dke djrh gS%

ekuuh; jktLo ea=h
ekuuh; MOC rFkk IT
ekuuh; /kkuea=h
ekuuh; ea=he.My

72.

In L Bag
In account bag

Which office will close bags for GDS Branch Office?

(A)
(B)
(C)
(D)

PAC

(A)
(B)
(C)
(D)

Every month
Every quarter
Every six month
Every year

In Special Bag
In D Bag

ds v/khu tkudkjh ekxus okyk kFkZuk i= gksxk%

dsoy vaxzsth esa
dsoy fgUnh esa
dsoy ml {ks= dh jktHkkkk esa
buesa ls fdlh esa Hkh

(A)
(B)
(C)
(D)

When is a Direct Surface L bag closed by PO?

(A)
(B)
(C)
(D)

75.

70.

How the articles of the letter mail form HO to SO and

vice versa are despatched?
(A)
(C)

RTI

Hon'ble Minister of revenue

Hon'ble MOC & IT
Hon'ble Prime Minister
Hon' cabinet Secretary

Dak Adalats at Circle level are held:

(A)
(B)
(C)
(D)

69.

(A)
(B)
(C)
(D)

Maximum members of a Post Forum is:

(A)
(B)
(C)
(D)

dsUh; lwpuk vk;ksx esa dsUh; lwpuk vk;qksa dh la[;k%

(A) iag ls vf/kd ugha gksxh
(B) lkr ls vf/kd ugha gksxh
(C) ikp ls vf/kd ugha gksxh
(D) nl ls vf/kd ugha gksxh

In English only
In Hindi only
In official language of the area only
Any of them

The PAC functions under the Chairmanship of:

(A)
(B)
(C)
(D)

68.

Not exceed fifteen

Not exceed seven
Not exceed five
Not exceed ten

Application seeking information under RTI Should be:

(A)
(B)
(C)
(D)

tc RTI ds v/khu kIr vuqjks/k dk lEcU/k fdlh ,slh lkexzh ls gS

tks rhljs i{kdkj ls lEcfU/kr gS vFkok mlds }kjk miyC/k djk nh
xbZ gS] CPIO vFkok SPIO rhljs i{kdkj dks ,d uksfVl Hkstsxk
vkSj mlesa fufgr vuqjks/k ds lEcU/k esa fuEu vof/k ds Hkhrj i{kdkj
dks Lrqr djsxk%
(A) 3 fnu esa
(B) ,d lIrkg esa
(C) 5 fnu esa
(D) ,d eghus esa

Three days
A week
Five days
In a month

The numbers of Central Information Commissioners in

Central Information Commission shall:
(A)
(B)
(C)
(D)

67.

A9 ]

kk[kk dk;kZy; ds fy, dkSu&lk Mkd?kj cSx cUn djsxk\

dksbZ Hkh /kku Mkd?kj
dksbZ Hkh miMkd?kj
lHkh /kku Mkd?kj
bldk ys[kk dk;kZy;

76.

(A)
(B)
(C)
(D)
77.

(D)

80.

(A)
(B)
(C)
(D)
82.

(B)
(C)
(D)

vf/kd
vf/kd
vf/kd
vf/kd

oLrq,a
oLrq,a
oLrq,a
oLrq,a

gksa
gksa
gksa
gksa

viuh chV esa dke djrs le; ,d Mkfd;s us ,d o`) isakuHkksxh ds

lkFk nqO;Zogkj fd;k] mlds fo:) IPO vf/kfu;e ds dkSu&lh /kkjk
ds v/khu dk;Zokgh dh tk ldrh gS\
49(a)
49(b)
49(c)
49(d)

80.

Hkkjrh; Mkd vUrnsZkh; Mkd Hkkj dh njsa dSls cny ldrk gS\
(A) ,d lk/kkj.k vknsk tkjh djds
(B) ,d xtV vf/klwpuk }kjk
(C) ehfM;k ds ek/;e ls ?kksk.kk djds
(D) lekpkj i=ksa esa foKkiuksa ds tfj,

81.

Jh A Hkkjr dk ukxfjd gS vkSj usiky esa jg jgk gS] D;k mlds

ekeys esa IPO vf/kfu;e ykxw gksxk%
(A) ugha ;g dsoy Hkkjr esa ykxw gksrk gS
(B) usiky esa jgus okyk O;f Hkh IPO vf/kfu;e ds v/khu vkrk
gS
(C) gk] ;g Hkkjr ls ckgj jgus okys Hkkjr ds lHkh ukxfjdksa ij
ykxw gksrk gS
(D) buesa ls dksbZ ugha

82.

RMS lsDku esa dke djus okyk ,d esy xkMZ xyr fu;r ls Mkd
dk ,d cSx ckgj Qsad nsrk gS] IPO vf/kfu;e ds v/khu ml ij
D;k n.M yxk;k tk,xk\
(A) lkr okZ rd ds dkjkokl dk n.M vkSj lkFk gh tqekZuk yxk;k
tk ldrk gS
(B) rhu okZ rd ds dkjkokl dk n.M vkSj lkFk gh tqekZuk yxk;k
tk ldrk gS
(C) ikp okZ rd ds dkjkokl dk n.M vkSj lkFk gh tqekZuk yxk;k
tk ldrk gS
(D) buesa ls dksbZ ugha

By issuing simple order

By a Gazette notification
By Announcing through Media
Advertisement through News Papers

No it is applicable only in India

A person residing in Nepal also covered under IPO
Act
Yes it is also applicable to all citizens of India outside
India
None of these

Imprisonment for a term which may extend to seven

years, and shall also be punishable with fine
Imprisonment for a term which may extend to three
years, and shall also be punishable with fine
Imprisonment for a term which may extend to Five
years, and shall also be punishable with fine
None of these

M[

ds fy, Mk;jsDV gokbZ Mkd cSx dc cUn fd;k

79.

(A)
(B)
(C)
(D)

A Mail guard working in the RMS section throws one

mail bag with a dishonest intention, what will be the
quantum of punishment for him under IPO act?
(A)

fdlh Hkh dk;kZy;

tkrk gS\
(A) ;fn 150 ls
(B) ;fn 200 ls
(C) ;fn 300 ls
(D) ;fn 500 ls

fdu ekeyksa esa dksbZ Mkd?kj forj.k Mkd?kj ds fy, Mk;jsDV iklZy
cSx cUn dj ldrk gS%
(A) fdlh Hkh ekeys esa
(B) ;fn cqfdax Mkd?kj forj.k Mkd?kj Hkh gks
(C) ;fn Mkd?kj fdlh foksk Mkd?kj ds fy, fu;fer :i ls cM+h
la[;k esa iklZy cqd djrk gS
(D) ;fn cqfdax Mkd?kj xSj&forj.k Mkd?kj gks

49(a)
49(b)
49(c)
49(d)

Mr.A citizen of India residing in Nepal, Is the IPO act

applicable to him?

dk foLrkfjr :i D;k gS\

Vkmu fMyhojh VkaftV caMy
VkaftV Vkmu caMy
VSfjVksfj;y caMy
buesa ls dksbZ ugha

78.

In any case
In case if booking PO is also a Delivery PO
If The PO regularly book a large number of Parcels
for a Particular PO
In case if booking PO is a no -Delivery PO

How the India Post can change the rates of Inland

Postage?
(A)
(B)
(C)
(D)

81.

77.

If More than 150 articles

If More than 200 articles
If More than 300 articles
If More than 500 articles

A Postman while working in his beat misbehaved with

one old age pensioner, under which section of IPO act
action can be taken against him?
(A)
(B)
(C)
(D)

TTB
(A)
(B)
(C)
(D)

In which cases a PO can close direct Parcel bag for

Delivery Post office?
(A)
(B)
(C)

79.

Town Delivery Transit bundle

Transit Town Bundle
Territorial Bundle
None of these

When is a Direct Air Mail Bag closed for any office?

(A)
(B)
(C)
(D)

78.

76.

What is a TTB?

A10 ]

83.

A Postman while working in his beat without visiting

the residence of addressee of a Registered Article &
showing false remarks in the delivery list as "door
locked", under which section of IPO act action can be
taken against him?
(A)
(C)

84.

87.

88.

91.

92.

Nil
Fifty paise

(B)
(D)

86.

skd kCn dk ;ksx -------- ds fy, fd;k tkrk gS%

(A) iSlk Hkstus okyk
(B) iSlk kIr djus okyk
(C) iSlk Hkstus okyk Mkd?kj
(D) iSlk kIr djus okyk Mkd?kj

87.

VPMO
(A)
(C)

88.

Twelve months
Thirty six months

(B)
(D)

Twenty four months

No limit

Rs. 1,000/Rs. 5,000/-

(B)
(D)

90.

IMO

Rs. 2,000/No limit

ds ikus okys dks -----------%

QkeZ Hkjuk gksrk gS
,d dksM uEcj ntZ djuk gksrk gS
oS/k vkbZMh ek.k Lrqr djuk gksrk gS
mi;qZ lHkh

91.

vknkrk dh eqR;q gks tkus dh fLFkfr esa VPMO dk Hkqxrku fdls fd;k
tk,xk\
(A) vknkrk ds ifjokj ds fdlh Hkh lnL; dks
(B) skd dks
(C) {kfriwfrZ cU/k i= fuikfnr djus ds ckn nkosnkj dks
(D) Hkqxrku dk;kZy; esa j[kk tk,xk

92.

dksbZ Hkh O;f MO dh jde vkSj dehku dk Hkqxrku -------- esa

dj ldrk gS%
(A) dsoy udn #i;s esa
(B) udn ,oa pSd ds :i esa
(C) dsoy pSd }kjk
(D) POSB pSd }kjk

Any family member of payee

Remitter
Claimant after executing indemnity bond
Kept in office of payment

Cash and cheque

POSB cheque

M[

dh pyu dh vof/k ------ gS%

ckjg eghus
(B) pkSchl eghus
Nkhl eghus
(D) dksbZ lhek ugha

,d vdsys lk/kkj.k euhvkMZj ds ek/;e ls Hksth tkus okyh jde ----- ls c<+dj ugha gksuh pkfg,%
(A) #- 1,000/(B) #- 2,000/(C) #- 5,000/(D) dksbZ lhek ugha
(A)
(B)
(C)
(D)

(B)
(D)

QkeZ dh dher -------- gS%

kwU;
(B) ikp iSlk
ipkl iSlk
(D) iPphl iSlk

89.

Fill up a form
Enter a code number
Provide valid ID proof
All the these

Cash only
Cheque only

IPO
(A)
(C)

An individual can pay the MO value and commission in

............:
(A)
(C)

iksLVy vkMZj ds ewY; esa ftruh deh gS] mls iwjk djus ds fy, yxk,
tkus okys fVdVksa dh la[;k ----- ls vf/kd ugha gksuh pkfg,%
(A) ,d
(B) nks
(C) rhu
(D) pkj

Five paise
Twenty five paise

In case of death of payee the VPMO will be paid to

............:
(A)
(B)
(C)
(D)

85.

One sending money

One receiving money
Post office sending money
Post office receiving money

Payee of the iMO has to ............:

(A)
(B)
(C)
(D)

tkjh fd;s x, MO dk tuZy ------ esa rS;kj fd;k tk,xk%

(A) dsoy /kku Mkd?kj
(B) dsoy miMkd?kj
(C) dsoy kk[kk Mkd?kj
(D) dsoy /kku Mkd?kj rFkk miMkd?kj

Two
Four

Amount for which a single ordinary money order

issued must not exceed ............:
(A)
(C)

90.

(B)
(D)

Currency period of an IPO is_____:

(A)
(C)

89.

One
Three

Cost of a VPMO form is ............:

(A)
(C)

84.

HO only
SO only
BO only
HO and SO only

Remitter is the term used to ............:

(A)
(B)
(C)
(D)

viuh chV esa dke djrs gq, ,d Mkfd;k ,d iathr oLrq ds sfkrh
ds irs ij tk, fcuk forj.k lwph esa njokts ij rkyk yxk gS] tSls
feF;k kCn fy[k nsrk gSA mlds fo:) IPO vf/kfu;e ds dkSu&lh
/kkjk ds v/khu dk;Zokgh dh tk ldrh gS%
(A) /kkjk 51
(B) /kkjk 52
(C) /kkjk 53
(D) /kkjk 54

Section 52
Section 54

The number of postage stamps that can be affixed on

postal order to make up the broken value must not
exceed ............:
(A)
(C)

86.

(B)
(D)

Journal of MO issued will be prepared in ............:

(A)
(B)
(C)
(D)

85.

Section 51
Section 53

83.

A11 ]

93.

In case of a money order Post office will be

responsible for ............:
(A)
(B)
(C)
(D)

94.

95.

96.

97.

(C)
(D)

egkfunskd Mkd }kjk fcuk ukekadu okys PLI e`R;q nkos ds fuiVku
dh jkfk dh vf/kdre lhek D;k gS\
(A) #- 10,000/(B) #- 30,000/(C) #- 1,00,000/(D) #- 60,000/-

96.

PLI ds fy, nwljh MkWDVjh jk; ds okLrs MkWDVjh tkp dh Qhl dk

Hkqxrku dkSu djsxk\
(A) foHkkx
(B) Lrkod
(C) dksbZ Qhl ugha yh tk,xh
(D) buesa ls dksbZ ugha

97.

cky ikWfylh ds fy, MkWDVjh tkp dh Qhl fdruh gksxh%

(A) #- 20,000 rd dh jkfk ds fy, #- 20
(B) #- 50,000 rd dh jkfk ds fy, #- 50
(C) #- ,d yk[k rd dh jkfk ds fy, #- 100
(D) dksbZ MkWDVjh tkp Qhl ugha yh tkrh

98.

PLI ds vfxze hfe;e dk ,d le; esa udn :i esa Hkqxrku vf/kd

ls vf/kd fdrus eghuksa ds fy, fd;k tk ldrk gS%
(A) lkB eghus
(B) ckjg eghus
(C) Nkhl eghus
(D) dksbZ lhek ugha

99.

lsok ls c[kkZLr fd;k x;k deZpkjh PLI/RPLI dk dkjksckj djus dk

ik= gS%
(A) gk] ;g ,d ,tsalh dk;Z gS] og dj ldrk gS
(B) ugha] ml ij dkjksckj ds lEcU/k esa futh O;f ds lEcU/k esa
kIr dh xbZ fdlh Hkh tkudkjh dks lkoZtfud djus dh eukgh gS
(C) og ,slk dkjksckj dj ldrk gS] ysfdu mls dksbZ dehku ugha
feysxk
(D) mi;Zq lHkh

100.

ftu flfoy dfeZ;ksa dks] ckn esa yM+kdw {kerk esa lSU; lsok ds fy,
tkuk gS] muds fy, lwfpr djus dh le;&lhek D;k gS\
(A) ,slh lsok ij tkus dh rkjh[k ls 90 fnu ds Hkhrj
(B) ,slh lsok ij tkus dh rkjh[k ls 30 fnu ds Hkhrj
(C) ,slh lsok ij tkus dh rkjh[k ls 60 fnu ds Hkhrj
(D) ,slh lsok ij tkus dh rkjh[k ls 10 fnu ds Hkhrj

Rs. 20/- for amount Up to 20,000/Rs. 50/- for amount of Rs. 50,000/Rs 100/- for the amount of Rs.1 lac
No medical examination fee

Sixty Months
Thirty six Months

(B)
(D)

Twelve months
No limit

Yes, this is an agency function, he can do so

No, he is prohibited from making public any
information of a private character obtained in the
course of business
He can do but, will not get any commission for
business
All of these

100. What is the time limit condition for intimation for the
Civilian personnel, who have a subsequently
proceeding for military service in a combatant capacity?
(A)
(B)
(C)
(D)

95.

Department
Proposer
No fee will be charged
None of these

An official dismissed from the service is eligible to do

the business of PLI/RPLI?
(A)
(B)

Rs. 30,000/Rs. 60,000/-

What is maximum limit of months for paying advance

premium of PLI in cash at a time?
(A)
(C)

99.

(B)
(D)

What is the Medical examination fee for the Children

Policy?
(A)
(B)
(C)
(D)

98.

Rs 10,000/Rs. 1,00, 000/-

Who will pay the Medical Examination fees for the

second medical opinion for PLI?
(A)
(B)
(C)
(D)

94.

Rs.30 per Proponent

Rs.40 per proponent
Rs 50 Per proponent
Rs.35 per proponent

What is the maximum limit of amount for settlement of

PLI death claim by DG posts without nomination?
(A)
(C)

euhvkMZj ds ekeys esa Mkd?kj ds fy, ftEesnkjh gksxh%

(A) skd }kjk nh xbZ xyr tkudkjh ds dkj.k xyr Hkqxrku
(B) vknkrk }kjk MO ysus ls budkj
(C) Mkd?kj ds deZpkjh }kjk vuko;d ykijokgh ds dkj.k nsjh
(D) buesa ls dksbZ ugha

Wrong payment due to incorrect information given by

remitter
Refusal of MO by payee
Delay on account of accidental neglect by the official
of the post office
None of these

What is the fee for Medical Examination for the policy

up to Rs.3 laths?
(A)
(B)
(C)
(D)

93.

Within 90 days of the date of proceeding on such service

Within 30 days of the date of proceeding on such service
Within 60 days of the date of proceeding on such service
Within 10 days of the date of proceeding on such service

M[

A12 ]

yk[k #i;s rd dh ikWfylh ds lEcU/k esa MkWDVjh tkp dh Qhl

fdruh gS\
(A) #- 30 fr Lrkod
(B) #- 40 fr Lrkod
(C) #- 50 fr Lrkod
(D) #- 35 fr Lrkod