Presentation On Competency Mapping: Assessment & Management
Presentation On Competency Mapping: Assessment & Management
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Questions:
What is competency?
process(steps involved)?
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concept that refers to the dimensions of behavior lying behind competent performer.
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characteristic of a person which enables him /her to deliver superior performance in a given job, role or a situation.
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Why Competencies?
To increase productivity To improve work performance To distinguish and differentiate the organization To help in integration of management practices Employees know well what is expected of them Help to focus on organizational objectives Approach to build trust between employees and management
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Competency Mapping
Observable behaviour
Competency
Observable Behavior
Job Performance
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Skill Management
Promotion
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Types of Competencies
Generic: Competencies which are considered essential for all staffs,
that everyone in the job needs to be minimally effective, but this does not distinguish superior from average
Performance competencies: Those that differentiate between high
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Cont..
Differentiating competencies: These factors distinguish superior
managerial or supervisory responsibility in any service or program area, including directors and senior posts
Technical competencies: Specific competencies which are
considered essential to perform any job in the organization within a defined technical or functional area of work
Behavioral competencies: Competencies considered essential for
all. Ex- Communication skill, assertive, negotiation, effective lister, empathy etc.
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Competency
Performance Management Measurement Development Promotion Training Succession
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Assessment Tools
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Employee is putting effort but due to skill problem, is not getting the results.
Unconscious Incompetence- Danger of
loss/failure: Employee has deficiencies in both skills and motivation. A decision has to be made regarding the development or counseling resources required versus the expected success of the effort.
Unconscious Competence- Counsel:
Employees possess the competencies to do the work but does not complete work processes as designed(having Motivational problem).
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