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13 CPS Model

The document discusses the process of creative problem solving (CPS), which involves 5 main steps: 1) defining the problem, 2) generating ideas, 3) evaluating ideas, 4) making judgments to select the best solution, and 5) implementing and following up on the solution. It describes the divergent and convergent thinking used in each step. The Osborne-Parnes CPS process is explained in more detail with its 6 stages: objective finding, fact finding, problem finding, idea finding, solution finding, and acceptance finding. Various techniques for defining the problem, gathering information, generating ideas, and evaluating ideas are also outlined.

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Eliz Md Zainal
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0% found this document useful (0 votes)
56 views

13 CPS Model

The document discusses the process of creative problem solving (CPS), which involves 5 main steps: 1) defining the problem, 2) generating ideas, 3) evaluating ideas, 4) making judgments to select the best solution, and 5) implementing and following up on the solution. It describes the divergent and convergent thinking used in each step. The Osborne-Parnes CPS process is explained in more detail with its 6 stages: objective finding, fact finding, problem finding, idea finding, solution finding, and acceptance finding. Various techniques for defining the problem, gathering information, generating ideas, and evaluating ideas are also outlined.

Uploaded by

Eliz Md Zainal
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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CREATIVE PROBLEM SOLVING

AZMI ABDUL LATIFF CENTRE FOR HUMANITIES STUDIES AND COMMUNICATION UNIVERSITI TUN HUSSEIN ONN MALAYSIA

CPS
Involve 5 steps Problem definition Ideas generation (many ideas) Creative ideas evaluation (better ideas) Idea judgment and decision making (best solution) Solution implementation and follow up

OSBORNE-PARNES CPS PROCESS


Each step tells what to be done to achieve/produce one or more workable solutions. Each step involve divergent and convergent thinking

Divergent

The intellectual ability to think of many original, diverse, and elaborate ideas.

Convergent

The intellectual ability to logically evaluate, critique and choose the best idea from a selection of ideas.

OSBORNE-PARNES CPS PROCESS


OF FF PF IF SF AF

Objective Finding
Identify Goal, Wish, Challenge
What is the goal, wish, or challenge upon which you want to work?

Fact Finding
Gather Data

Problem Finding
Clarify the Problem
What is the problem that really needs to be focused on? What is the concern that really needs to be addressed?

Idea Finding
Generate Ideas

Solution Finding
Select & Strengthen Solutions
How can you strengthen the solution? How can you select the solutions to know which one will work best?

Acceptance Finding
Plan for Action

What's the situation or background? What are all the facts, questions, data, feelings that are involved?

What are all the possible solutions for how to solve the problem?

What are all the action steps that need to take place in order to implement your solution?

CPS: Problem identification/finding


Discuss the situations you are concerned about. Brainstorm a list of objectives or goals (of problems or challenges) which you want to achieve Focus on ONE objective or goal which you would like to attempt.

Problem identification/finding

What would you like to get out of life? What are your goals, as yet unfilled? What would you like to accomplish, to achieve? What would you like to have? What would you like to do? What would you like to do better? What would you like to happen? In what ways are you inefficient?

Problem identification/finding

What What What What What What What What What What What

would you like to organise in a better way? ideas would you like to get going? relationship would you like to improve? would you like to get others to do? takes too long? is wasted? barriers or bottlenecks exist? do you wish you had more time for? do you wish you had more money for? makes you angry, tense or anxious? do you complain about?

Information Gathering/FF

Who is or should be involved? What is or is not happening? When does this or should this happen? Where does or doesnt this occur? Why does it or doesnt it happen? How does it or doesn't it occur?

Problem Statement/PF
One principle of creative problem solving is that the definition of a problem will determine the nature of the solutions. In this step it helps to begin each statement with "In what ways might we (or I)...." (IWWMW).

What is the real problem? What is the main objective? What do you really want to accomplish? Why do I want to do this?

Idea generation/IF
The divergent-thinking, brainstorming stage. This is where a variety of ideageneration ("creativity") techniques can be used. Ideas are freely proposed without criticism or evaluation, for each of the problem definitions accepted in the second stage.

Creative ideas evaluation/SF


Criteria for evaluation listed The ideas are evaluated (evaluation matrix is useful) One or more of the best ideas are selected

Creative ideas evaluation/SF


Criteria might include:

Will it work? Is it legal? Are the materials and technology available? Are the costs acceptable? Will the public accept it? Will higher-level administrators accept it?

AF
Ways to get the ideas into action. This may involved creating an action plan, which is a plan containing specific step to be taken and a timetable for taking them.

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