Process of Training Planned Training: Employee Development Employee Training
Process of Training Planned Training: Employee Development Employee Training
EMPLOYEE DEVELOPMENT
Employee Development of HR development is about the provision of learning, development and training opportunities in order to improve individual, team and organisational performance. The definition of development suggests a fulfilment of innate potential and ability through continuous involvement rather than just timely interventions to satisfy gaps in knowledge and ability.
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KEY TERMS
LEARNING: Learning is relatively permanent changes in behaviour that occurs as a result of practice or experience. EDUCATION: The development of Knowledge, values and understanding required in all aspects of life rather than the knowledge and skills relating to particular areas of activity. DEVELOPMENT: the growth or realisation of a person's ability and potential through the provision of learning and educational experiences. Training: The planned & systematic modification of behaviour through learning events, programmes, and instruction which enable individuals to achieve the levels of knowledge, skills and competence to carry out their work effectively.
Source: Armstrong-handbook of Personnel Management practices.
EMPLOYEE TRAINING
Training is an important part of an organizations long-range strategy: Global competition and flatter organizational structures require multi-skilled employees Focus on life-long learning Diverse employees with varying cultural values Developments in information technology require new skills and training strategies Increased motivation Individual goals equating with those of the organisation Social benefits Newly acquired skills for future use
BENEFITS OF T&D TO ORGANISATIONS Provision of trained human resources Improvements of existing skills Increased employee knowledge Improved job performance Improved customer service Greater staff commitment Increased value of the organisation's human assets The personal development of employees
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Development
Future jobs
PROCESS OF TRAINING
PLANNED TRAINING
Identify and define training needs Define the learning required Define the objectives of training Plan training programme Decide who provides the training Implement the training Evaluate training Modify training programmes basis on the evaluation.
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TRAINING OBJECTIVES
PREREQUISITE EXPERIENCE AND ABILITIES EDUCATINAL OBJECTIVES BEHAVIOURAL OBJECTIVES CRITERIA FOR ASSESSMENT
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Evaluation
Training Objectives
Implementation
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Training Techniques
On-the-job
Job rotation Apprenticeships Coaching Mentoring Delegation by supervisor Work shadowing
Off-the-job
Lectures & videos Vestibule training Role-playing/Cases Simulation Self-Study & Programmed Computer-based (CBT) Virtual reality Internet/Web-based/Intranet Video-conferencing
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Cognitive
T&D Strategies
Environmental Behavioural
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Reaction
Organizational results
Knowledge
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Pre-test
Post-test
Follow-up Studies
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LEARNING ORGANISATION
Learning might be the acquisition of a new skills, new knowledge, a modified attitude or a combination of all three. The process of acquiring knowledge through experience that leads to a change in behaviour.
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LEARNIN ORGANISATION An organization that has an enhanced capacity to learn, adapt and change
Mental models
Shared vision Team learning
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ACTIVIST: a dynamic learners without bias REFLECTOR: an imaginative learner and the person, who observes phenomena, thinks about them and then choose how to act. THEORIST: Who adapt and apply their observations in the form of logical theories. PRAGMATIST: a commonsense learner who only likes to study if they can see a direct link to practical problems.
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