Principles of Management: Decision Making
Principles of Management: Decision Making
L e s s o n Wase 2004-05
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Decision Making
Lesson - 6
1
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EVALUATION OF ALTERNATIVES
Quantitative Factors (Numerical) Qualitative Factors ( Intangible Factors ) Marginal Analysis
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SELECTING AN ALTERNATIVE
Experience or Relying on Past Data
Monsoon, Stock Prices, Salary Hikes
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DECISIONS
Programmed Decisions
Go by the rule book Lathe operator, Car mechanics, Telephone operators
Non-Programmed Decisions
Unstructured, novel and ill-defined situations new product, new design, new market segment
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DECISIONS IN AN ORGANIZATION
Unstructured Non-Programmed
Hierarchy
Structured Programmed
PROBLEMS
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DECISIONS 6
DECISIONS
Under CERTAINTITY, UNCERTAINTY, RISK
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- Intuition:
- Insight:
Connecting the conscious to the unconscious Hard work , Flash Test, experiment, criticise
- Logical Formulation:
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Right
Creative, Spontaneous Unconscious Conscious
Left
Logical/Analytical/ Systematic
Intuition
Problem
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Creativity
Process of Brainstorming Four Golden Rules of Brainstorming: - 1. No ideas are ever to be criticised - 2. The more radical the idea, the better - 3. The quantity of idea production is stressed - 4. The improvement of ideas is encouraged.
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End of Lesson - 6
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