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Enquiry Letter - Practice Exercise

This document provides samples and guidelines for writing inquiry letters in Indonesian. It includes examples of [1] opening paragraphs, [2] requesting information, and [3] closing paragraphs. The document also lists common questions to ask companies, such as requesting price lists, catalogs, samples, or details about discounts, payment terms, or product availability. Overall, the document offers templates and structures to help write effective letters to request information from companies through advertisements or direct inquiries.

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Lalit Bom Malla
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© Attribution Non-Commercial (BY-NC)
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3K views

Enquiry Letter - Practice Exercise

This document provides samples and guidelines for writing inquiry letters in Indonesian. It includes examples of [1] opening paragraphs, [2] requesting information, and [3] closing paragraphs. The document also lists common questions to ask companies, such as requesting price lists, catalogs, samples, or details about discounts, payment terms, or product availability. Overall, the document offers templates and structures to help write effective letters to request information from companies through advertisements or direct inquiries.

Uploaded by

Lalit Bom Malla
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Question and Answer Samples and Techniques

Surat permintaan keterangan (inquiry Letter) adalah surat yang dikirimkan oleh calon pembeli kepada pihak penjual untuk mendapatkan keterangan dan perincian barang atau produk yang ingin dibeli
- price-list - sample of products - quotation - terms of payment - terms of delivery - method of transport

Maksud membuat surat:


1. Untuk minta katalog dan keterangan-keterangan. 2. Menanggapi iklan

Statement in letter of inquiry


1. Opening paragraph 2. Requesting Information 3. Closing paragraph

Opening paragraph
We should be pleased/glad if you could send us your latest catalogue. Please let us have your illustrated catalogues, terms of payment and terms of delivery. We are interested in your products and should be pleased if you could send us your catalogue, pricelist and terms of payment. We have seen your advertisement in Jakarta Times and should be glad if you could send us your catalogues and price-list. With reference to your advertisement in Jakarta Times I read a few days ago, would you please send us your catalogues, price-list and terms of payment.

Requesting Information
We would like to know whether you can offer us a special discount. Please let us know your terms of payment. Would you please let us know whether you can offer us a special discount for this month.

Closing paragraph
We should he pleased to receive your prompt reply. We look forward to receiving your reply. We should appreciate your prompt reply. We look forward to receiving your reply immediately. We hope you will be able to send us reply by return.

Question and Answer Samples and Techniques

1. Reply to an advertisement in the


1. 2. 3. 4. 5. Daily mail last Monday Ecomomist last week Radio Times last Tuesday Guardain today Financial Times - yesterday

2. Ask a company to send you


1. 2. 3. 4. 5. a cataloque and price list a new price list free samples and price list full details and prices a free brochure

3. Ask for information about whether


1. 2. 3. 4. 5. the price includes delivery charges the filling cabinets are available in green they could send to order by air they have an office in Paris you can pay in US dollars.

1. Write a letter to Trailfinders Travel Center asking for full details and prices of flights to New Zealand 2. Write a letter for Fidelity asking for a free colour brochure, price list and samples of their leaflets. Also ask whether air freight can be arranged to your country. 3. Writre a letter to Allwood and Sons Ltd ( 22 Hightland Way, Ashford, Kent) asking for full details and prices of their radios and television. Also ask whether they can arrange for their instruction booklets to be translated into the language used in your country. 4. Write to one of your regular supplier in England or America and ask for their latest cataloque and price-list.

1.Write a small advertisement for a travel agent 2.Take your partners advertisement and write a letter asking for prices and specific details

Take an advertisement from news paper or magezine and write a letter asking for prices and specific details

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