Smart Step in the

Business world
Let’s know each other!
 Introduction

 Name

 What stream are you in?

 Hobbies

 Personal Information

 Aspirations and dreams

 Anything more…………..
 Handshake Points

 Everyone Participates
 Raise your hand
 Punctuality
 We are in it together
 Cell Phones/ Pagers .. Outside
of the room
 Smoking – lets all do this
outside
 Lets all have fun
Workshop Expectation
 Workshop objectives

• Nuances of the corporate world

• Personality Development
• Resume Building
• Interview Handling Skills
• Effective Communication Skills
Transformation into Corporate Life

`There are obviously two educations.

One should teach us how to make a
living and the other how to live’.
- James Truslow Adams
(1878–1949) American

essayist & historian

 Student Vs Professional

Student:- Professional:-

Happy go Lucky Serious, work oriented

No time constraint / Limit Deadlines

Minimal attendance All working days required

No Focus Focus on work required

Funky Outfits Corporate Dress Code

Jazzy Satchel Sober briefcase/hold all’s

Close to heart causes Companies Mission/values

Do what you like Like what you do

 Behavior in Workplace
A successful executive can:
• Identify, organize, plan, and allocate resources.
• Work with others as a member of a team to meet the requirements of internal
and external customers, across diverse geography and achieve objectives.
• Acquire, evaluate and communicate information, using verbal or written
communication.
• Understand complex interrelationships within the workplace and within the
customer’s work environment.
• Work with a variety of technologies and maximize performance.
• Demonstrate positive attitude in workplace.
Non-acceptable Behavior in Workplace

• Speaking loudly
• Using a speakerphone
• Not treating office matters as confidential matters
• Not taking your cellular phone to lunch

• Interrupting someone who is on the telephone

• Using your workstation for meetings

• Not respecting your colleagues privacy
• Using unacceptable language
• The “crowd” you associate with
 Employer Expectations
• Sociable
• Friendly
• Enthusiasm for work
• Discipline
• Determination
• Dedication
• Knowledge
• Adherence – Company Values/Mission
• Commitment
 Critical Factors for Success!
• Associate with Winners; not
Whiners

• Develop a reputation for

being dependable &
resourceful

• Have a Disciplined Lifestyle

• Set attainable goals

• Network Wisely
Lets create an IMPACT!

• I – Integrity
• M – Manner Building
• P – Personality Development
• A – Appearance Projection
• C – Consideration

• T – Tact
Factors for Success
 Five factors for success

1. The you factor

 Understanding Ourselves

Attitude

Sk
Skills

ud

ills
tit
At
Knowledge

Knowledge
HOW DO YOU LOOK?

HOW DO YOU FEEL?

HOW DO YOU PLAN?

 How Do I Create an Impact

Make the right Initial Impact

• Groom properly
• Present myself with a positive attitude
• Communicate effectively and efficiently
Grooming & Etiquette
 Personal Grooming-what is it?

well-groomed 

ADJECTIVE

In good order or clean condition

Refers to the state of personality.

Its Important because…

 Your Image Is Showing

When other people look at you, they make

judgments about you based on what they see.

Appearance can be a powerful and useful tool

in controlling the kind of message you send to

others.
 Grooming includes:

• Zones and distances

• Importance of voice modulation
• Formal Dress for men & women
• Approaching a customer
 Remember:
Dressing appropriately is not dressing
expensively
Casual dress = casual attitude
 For a good wardrobe…
• Be careful of the colour of dress that you wear
• Pants should offer a variety of medium to dark colors
• Shirts should include a variety of whites, other lights, and stripes
• Your dress should be always clean and should not emanate any pungent odour
• Your clothes should be necessarily ironed.
• Belts should be made of good-quality leather in a subdued color
• Shoes should be polished.
 Shirts
• Use pastel or sober colors for a formal wear
• Ensure that the shirt is well ironed & no
buttons are missing
• Do not fold up the sleeves in case of a full
sleeved shirt
• Always buy a shirt after checking your comfort
with closed collar button, as the collar buttons
need to be closed while wearing a tie
 Trousers

• Trousers should preferably

dark in color
• Ensure it is well ironed &
pleated
• Whatever be the fashion, the
legs of the trouser must not be
so long as to fall in folds over
the shoes
 Tie

• Ties should have sober prints & colors

• Avoid dramatic patterns
• When wearing a tie, ensure that it reaches till the belt
• A common but an unacceptable mistake is wearing a
tie with collar button open
• Do not put the lower part of the tie inside the shirt

• The lower part should also not be longer than the

upper side part of the tie
 Belts

• Belts should be made of good quality leather

• The buckle should be simple & not flashy
• Restrict yourself to formal colors
 Socks

• Ensure that you wear dark color socks,

complementing the color of your trouser
• Do not wear torn or socks or with loose elastic
• length should be such that bare skin of your
leg should not be visible during any sitting
position
 Shoes

• Wear leather shoes, black or brown in color

• Prefer lace ups for all formal occasions
• Do not wear broken shoes
• Never forget to polish your shoes.
 Women…do’s

• Conservative business make-up

• Mild or no fragrance
• Hair under control and off the face
 Women…don’ts

• Anything too bright, tight, sheer or short.

• Heels so high you're unsteady
• Too much makeup
• Wear big, shiny buckles or jewellery
• Earrings that are large or dangle
• Bangle bracelets (or anything noisy)
 Personal Hygiene
 Uniform Shoes
•Clean & Ironed •Clean & Polished
•Well fitting
Socks Makeup
•Clean •Light
•Not torn •Complementing your face
•Elastic not loose •Jewelry
•Navy Blue / Black •Delicate & minimum
Hair Cigarettes / Paan
•Clean & Dandruff free •Avoid chewing pan and guthkas
•Well combed •It brings you across as an
•keep them short and neatly combed. unprofessional person
•Women to tie their hair •After a cigarette break, chew some
•Men to be clean shaven mint.
•You should not be smelling of tobacco

Nails
•Clean
•Cut & Filed
•No Polish
Meal Breaks Today did you…
•Ensure that you take a meal break when •Bathe /shower
your patient does not need your •Shave
attendance •Use deodorant
•Have your meals in a proper eating area
and not any `free space
 Personal Tool Kit

• Comb
• Handkerchief
• Brush
• Deodorant
• Mouth Wash
• Mint
• Instant Shoe Polish
• (Small investment in being Professional)
• After we have made a striking
presence with our impressive
grooming.

• Now, let’s communicate in the

corporate manner!
 Five factors for success

2. Communication skills
What are the most common ways
we communicate?

Sp s
ok
m a ge
en al I
W Visu
or
d

Body
Langu
age
t e n W ord
Writ
 What is Communication?
Communication is a process in which two
or more parties interact with each other
and exchange information

Communication: A two way

process

Sende Receive
r r
 The C omm uni cati on Pr oc ess

Sen der Me ssage Channel Rec ei ve r

Fee dba ck
Typ es of Communi cat ion

External / Internal

Formal / Informal

Written Oral

Verbal Non Verbal

 Types of Communication

• Verbal

• Non-Verbal
 What causes distortion in
communication?

• Perceptions • Environment – noise

• Language • Preconceived
• Semantics notions/expectation
• Personal Interests s
• Emotions • Wordiness
• Inflections • Attention span
• Physical hearing
problem
• Speed of thought
 What is Listening?

• Listening is different from hearing

• Listening is more active
• It involves hearing a sound & understanding
it
• The next step involves sending a feedback
that includes an acknowledgement
 How to be a Good Listener ?
• Maintain Eye Contact
• Observe Body Language
• Respond
• Avoid Interruptions
• Pay Complete Attention to the
Speaker
• Listen Actively
 Acti ve Li st eni ng

Pay
Attention

Monitor
Visualize
Non-Verbal

Effective
Active
Listening

Encourage Paraphrase
others to Talk and Repeat

Make No
Assumptions
 Assertive Communication

A person communicates assertively by not being

afraid to speak his or her mind or trying to
influence others,
But doing so in a way that respects the
personal boundaries
of others
 Benefits of Assertive Communication

• Your needs, wants & feelings are

understood
• You experience fewer conflicts and
arguments
• You have a better chance of getting what
you want
• Your confidence and self-esteem are
enhanced
• You feel in control of your own life
• Both parties feel respected and heard
 Assertiveness is not:

• Getting your own way and winning every

time

• A series of quick fix tricks to handle difficult

situations

• Manipulating others to get your own way

 Importance of Body
Language
Your ability to read and understand the other
person's Body Language
can make the difference between
making a great impression or a very bad one!

A good first impression is half the battle won!

 Why do we need to understand body language?

• Improves Communication Skills

• Increases Personal Effectiveness
• Advances your Personal and Professional Targets
 Body Language
Indicators
• The Eyes • Greeting
• The Mouth • Behaviour or Habit
• Facial Signals • Silence
• The Head • Physical Contact
• The Hands • Zones & Distances
• The Feet
Workplace etiquette
 Zones & social distances
We like to keep our distance from others and there are very specific social
rules about how close we can go to others in particular situations.
This social distance is also known as body space and comfort zone and the use
of this space is called proxemics

• Public Zone : > 12 feet (3m)

• Social Zone : 4 - 12 feet (1.5m - 3m)
• Personal Zone : 1.5-4 feet (0.5m - 1.5m)
• Intimate Zone < 1.5 feet (< 0.5m)
 Identify the following
Postures

Communication happens through body

language
 Eye Contact
• Eye contact is one of the most important part of body language.
• Maintaining good eye contact shows respect and interest in what
they have to say.
• One should keep eye contact around 60-70% of the time. (However,
there are wide cultural differences, so be careful in other countries)
• Instead, it will give them a feeling of comfort and genuine warmth
in your company
• Improper eye contact can make you look too intense or low in
interest in an interaction
 Posture
Posture is the next thing to master
• Get your posture right and you'll automatically start feeling better, as it
makes you feel good almost instantly
• Next time you notice you're feeling a bit down, take a look at how your
standing or sitting
• Chances are you'll be slouched over with your shoulders drooping
down and inward
• This collapses the chest and inhibits good breathing, which in turn can
help make you feel nervous or uncomfortable
 Head Position

• To feel confident and self assured keep your head level straight and
vertical.

• Straight head position can also be used to look authoritative and

serious

• To be friendly and in the listening, receptive mode, tilting the head

a little to one side

• Shift of the tilt from left to right at different points in the

conversation.
 Hand movement
• Arms give away the clues as to how open and receptive we are to
everyone we meet and interact with,
• Keep your arms out to the side of your body or behind your back.
– This shows you are not scared to take on whatever comes your
way and you meet things "full frontal".
• In general terms the more outgoing you are as a person, the more
you tend to use your arms with big movements.
• Try to strike a natural balance and keep your arm movements
midway.
 Hand Movement
• Palms slightly up and outward is seen as open and
friendly.
• Palm down gestures are generally seen as
dominant, emphasizing and possibly aggressive,
especially when there is no movement or bending
between the wrist and the forearm.
• Palm up and palm down is very important when it
comes to handshaking.
• Preferably offer a handshake upright and vertical,
which should convey equality.
 Leg Posture

• Keep legs as still as possible in

most situations, especially at
interviews or work meetings.
• Do not move around much

• Legs should remain close to

each other
 Facial Expressions

• Mouth movements can give away all sorts of clues.

• Pursing of lips and sometimes twist them to the side while thinking
might bring you across as an arrogant person.
• Though not spoken, facial expressions can speak more than one
may want.
Identify the facial expression
 Body Language:
What signals are you sending?

Positive Signals Negative Signals

✂ Leaning forward = interest ✂ Crossed arms = defensive

✂ Smiling = friendly ✂ Fidgeting hands or tapping
feet = nervous or bored
✂ Nodding = attentive and ✂ Lack of eye contact =
alert untrustworthy
✂ Eye contact = curious and ✂ Leaning back= discomfort
focused
 Professional voice & tone
• Use a pleasant tone of voice. Remember it makes up 38% of the
communication message
• Speak clearly. Do not chew gum while you talk
• Be polite
• Avoid interruptions
• Avoid fillers e.g. okay, you know
• Use the correct pitch & volume
 Awareness to Market Changes

• Reading marketing research reports and research forecasts

• Observing current fads that could potentially turn into long-term
changes
• Observing new products that are growing in popularity
• Observing products or technologies that are revolutionary
Five factors for success

3. Interactive skills
 Interpersonal Relationship

Improving our interpersonal skills

will not only have a direct effect
on our work life, but by improving
our personal lives it will indirectly
improve our work performance.
• Use your communication skills and
positive attitude to strike the right
chord at the interview board.
 What is a resume?
• The resume is a tool
with one specific
purpose: to win an
interview
• It presents you in the
best light
• It convinces the
employer that you
have what it takes to
be successful in this
new position or career.
What is a resume?
• A resume is a personal
summary of your
professional history and
qualifications.
• It includes information
about your career
goals, education, work
experience, activities,
honors, and any special
skills you might have.
 Tips for a good resume
• Writing a great resume does not
necessarily mean you should follow
the rules you hear through the
grapevine
• Every resume is a one-of-a-kind
marketing communication.
• It should be appropriate to your
situation and do exactly what you
want it to do.
 Tips for a good resume
• It is a mistake to think of your
resume as a history of your past
• Though most of the content of any
resume is focused on your job history
write from the intention to create
interest, to persuade the employer to
call you
 Types of Resume
• Resumes come in many different
kind of formats and are generally all
accepted by employers
• The most important thing is that a
resume must grab the employers’
attention within 30 seconds
 Resume Formats
• Chronological
– Lists relevant work experience by
company/title in reverse order of when you
performed the work
• Functional
– Arranges experience according to functional
heading, such as Managerial, Purchasing, or
Administrative
• Combination
– Mixes the two styles to highlight progressively
complex duties under a functional heading
 Resume Headings

• Identifying information
– Name, address, phone numbers, and e-mail address
• Objective
– Clear, concise, and focused on what you want to do
within the organization
• Education
• Experience
– Can go back 10 years, not including high school
experience
• Other
– Certifications
– Internships and/or volunteer work
– Professional affiliations
– Publications and presentations
 What is an objective
statement?
• A short section (usually 1-3 lines),
often in the form of a sentence
fragment, immediately below your
contact information
• An “at a glance” picture of you and
your career interests
• Other names: Professional Objective,
Resume Capsule, Career Goals, etc.
 “Instant” objective
statements
• For practice, fill in the parts in brackets
• To utilize my [qualifications, strengths,
or skills] as a [position title]
• A position as a [position title] for
[company name] allowing me to
develop my [qualifications, strengths,
or skills]
• An opportunity to [professional goal] in
a [type of organization, work
environment, or field]
• [position title] with emphasis in [areas
of expertise]
 Contact Information
What may you include?
• Name, of course!
• Address and phone
– Campus
– Permanent
• Email
• Web address
• Phone number
• Any other means of
contact
The “bare bones” education
section
• Schools you have attended,
including universities,
community colleges,
technical schools, etc.
• Location of school(s)
• Date of graduation, actual
or anticipated
• Degree(s) earned or
pursued
• Grades
What else may be included?
• Extra information about your degree
(funding sources, honors, etc.)—usually
listed or included in parentheses
• Specializations and special projects—
usually listed or described briefly
• Other relevant skills and training (relevant
coursework, computer skills, language
proficiency, certifications, licenses, etc.)—
may be subsections or separate sections
 Questions to answer
• What are my major and • What courses have I
minor Grades? taken that are related
• Any honors related to my to my career goals?
degree? • With what computer
• How is my education programs am I most
funded? familiar?
• What are my major(s) • What language
and minor(s)? What are proficiencies do I have?
my areas of emphasis, • Any certifications or
specialization, or licenses?
concentration? • Do I have any on-the-
• What special course or job educational training
degree-related projects such as in-house
may be relevant? training programs?
Selecting content for
readers
• Consider how much
space you have on your
resume
• Read job ads closely
• Highlight all educational
experiences that may
prove relevant to the job
• Select your most
relevant educational
experiences or those for
which you have space
• Match organization and
design with rest of
resume
 What is an experience
section?
• A section that emphasizes your past and
present employment and/or your
participation in relevant activities
• Other common names: Professional
Experience, Work History, Field Work,
Volunteer Work, etc.
• Special names: Technical Experience,
Supervisory Experience, Aviation
Experience, etc.
Try to see your experiences as
a professional would
UNDERSTATED
– Answered phone
– Wiped tables
PROFESSIONAL
– Acted as liaison between
clients and legal staff
– Created healthy
environment for
customers and
maintained positive
public image
 Proof read with a
magnifying glass

• Triple-check
for accuracy
• One typo
could cost you
an interview!
 General Guidelines
• Length: It is best to limit an entry-
level resume to one typed page. Be
as concise as possible in stating
information in each section of your
resume.
• Font: Avoid fonts smaller than 10
point and larger than 12 point.
• Paper: Use A4 paper. Print your
resume with a laser or high quality
ink-jet printer.
• Sample Resumes
• Prepare your own resume
Five factors for success

4. Knowledge of the industry

Five factors for success

5. Strategies for growth

MANAGING YOUR TIME
 If I ha d the ti me, I wo uld
love to …

If I had the time I would love to …

….
Bu t, I do n’ t h ave the ti me
beca use…
WOR
LI FEK
 TIME ?

• WHAT DO WE UNDERSTAND BY
TIME ?

• HOW WOULD YOU DEFINE TIME ?

TIME is a continuous process in which events succeed
one another from past through present to future

FUTURE

PRE SENT

PAS T
 Timeless Myths

 I don’t have time

 I’ll have more time later
 I can save time
 I can’t control events
 Planning will never work for me
 Working harder will make me succeed
 There is no time for me or my family
Time Management is a set of skills and tools to help us
‘effectively’ control the events of our lives
 Know how you are spending your time

 Efficiency is doing the job right

 Effectiveness is doing the right

job
 Time Robbers imposed by Others

 Interruptions  Untrained staff

 Unnecessary meetings  Lack of authority
 Too much work  Interoffice travel
 Poor Communication  Others’ mistakes
 Equipment failure
 Revised deadlines
 Time Robbers imposed by Self

•Poor attitude  Fatigue

 Absentmindedness  Lack of self discipline
 Failure to listen  Outside activities
 Indecision  Cluttered workplace
 Leaving tasks unfinished  Attempting too much
 PROCRASTINATION
• Conscious - where we are

“awake” and aware of what we are

doing, and

• Unconscious - where we are

almost totally unaware of our actions.

Why do we procrastinate ?
 PROCRASTINATION

✔Set a deadline

✔Do the most unpleasant part

first.

✔Make a game of it.

✔Build in a reward
 READYING YOURSELF

“IF I HAD NINE HOURS TO CUT

DOWN A TREE,I WOULD SPEND
SIX HOURS SHARPENING MY
AXE!”
 Rank the
issues
•High priority- must
gets
•Medium priority-
should gets
•Low priority- could
gets
•Of top priority are your
must gets.
•These are your essentials.
•If you don’t achieve these
you will walk away from
the negotiation table
• Of moderate priority are
your should gets.
• You expect to achieve
this
• You will be very
disappointed if you don’t
achieve most of them
Of lowest priority are your
could gets.
You would like to achieve
these but they are the issues
you are prepared to concede
on in order to achieve your
must gets
3 Es OF SETTING PRIORITIES

• EVALUATE

• ELIMINATE

• ESTIMATE
 Urgent – Important Model

Ur gen t Not Ur gen t

Impor ta nt

I II

III IV
Not Imp
 Manage Your Time

 Set Goals

 Plan

 Prioritise
 Sett ing Goal s
S PE CI FI C

M EAS URABLE

A CHI EVAB LE / AG RE ED UPO N

R EALIS TIC

T IME BO UN D
 Effective Planning

 Fin d a q uiet plac e

 Rev ie w the lon g ran ge ob jec tiv es
 Set sp ec ific dai ly g oals
 Set a time limit fo r each tas k
 Prior it is e you r t asks
 An ticip ate ob stac le s
 Ways to Organise Yourself

 Al way s carr y your plan ne r

 ‘To - D o’ list and priori tis e ac tivit ies dai ly
 Al loc at e t ime t o plan an d re vie w you r major g oals
 Sc he dule all ph on e call s, errand s, ap poi ntmen ts
to get her
 Se t t ime li mits for t asks
 Sc he dule imp ort ant ac tivit ies for ‘pe ak ’ hou rs
 Don ’t g et c au ght in low v alue de tail s
 Learn to say ‘no’
 Dealing with Unplanned Activity

 Co mp lete y ou r p lan ned ac tiv ity firs t

 Post pone un plan ne d activ ity
 Pu t a t ime limit on un plann ed ac tivity
 Be ass ert ive
 Kee p a log
GOALS are important ………..

because

» they give us a sense of

DIRECTION

» they are dreams with a

DEADLINE &
an ACTION PLAN
 Benefits of Goal Setting
• Provides a tool for assessment

• Encourages objective appraisals

• Improves employee performance

• Sense of accomplishment

• Increased employee morale

• Provides direction
 Goals vs Objectives
• Goals
– Personal or Professional goals provide
framework
– Provide guidelines

• Objectives
– More specific
– “What by when” statements
 Ov era rchi ng Personal Practices
Goal s
(A sp irat ions)

JB’s OCB’ s
Sup er ord ina te
Goal s
(Mo tiv es) Effort

Res pon se to Sup ervi sion

Per sonal
Pr actices Sc rip ts
•Fol low er Behavi or
•Se lf-Mes sages
•Cor porate Lore

Per formance

How As pi rat ions Beco me Tr an sl at ed into

Per forma nce
 Set

Mission

Vision
Reward

Monitor
Values

Departmental Goals

Work-Group Goals

Individual Goals

Feedback
 Getting Started…
• Discuss purpose of goal setting

• Explain the process

• Explain how goals will be used

• Provide examples of goals

 SMARTER Goals
• Specific
• Measurable
• Achievable
• Relevant
• Timely
• Effective
• Reinforcing
 Specific
• Uses specific terms rather than
vague, abstract ones

– Inappropriate: Employees will be

empowered
– Appropriate: Employees will be
authorized to make more decisions
 Measurable
• Includes some method for objectively
measuring their achievement

– Inappropriate: Consumers will be

delighted
– Appropriate: We will receive at least
12 unsolicited testimonials from our
consumers expressing positive reactions
to our services
 Achievable
• Is challenging but realistic

– Inappropriate: All consumers will be

seen by a counselor within 2 days of
intake
– Appropriate: Seventy-five percent of
consumers will be seen by a counselor
within 2 months of intake
 Relevant
• Follows the business strategy of the
organization and unit

– Organization goal: Increase

competitive placements by 30 percent
– Inappropriate: Increase competitive
placements by 5 percent
– Appropriate: Increase competitive
placements by 30 percent
 Timely
• Specifies a time period (short-,
medium-, or long-term)

– Inappropriate: Reduce the size of the

waiting list by 10%
– Appropriate: Reduce the size of the
waiting list by 10% during the first two
quarters
 Effective
• Focuses on critical factors and avoids
trivial ones

– Inappropriate: Use fewer paperclips

– Appropriate: Fully implement agency
policy on consumer choice by the end of
the year
 Reinforcing
• Subsequent goals in a list reinforce
previous goals, and do not contradict them
– First goal on a list: Reduce the amount of
paperwork in the department
– Inappropriate second goal: The
paperwork reduction committee will
distribute copies of its final report to all
employees.
– Appropriate second goal: The paperwork
reduction committee will post a one-page
summary of its final report on the notice
board, and put the full text on the company
intranet.
Generating Goals...
 Meet to discuss goals
 Let employee go first
 Provide positive
reinforcement for
goals
 Establish a combined
set of goals
 Increases success of
obtaining goals
 Monitoring Process
• Joint agreement
– Measuring & monitoring progress
• e.g., “review placements every 2 weeks and
compare to target placement figures”
• Assess progress toward reaching
goal
– Make any necessary adjustments
 Goal Setting...
 Create the need
 Introduce the
process
 Generate goals
 Measure &
monitor

The effort will

pay off !!!
 Dangers in Goal Setting
• Goals can be counterproductive,
demoralizing, and can engender hostility if
they are not

– Specific
– Realistic
– Mutually determined
 Clear

Clarity is obscured by:

Perception
Jargon
Complexity
Clarity: Perception is your
reality!

But is it the
truth?
Clarity: Different perceptions
Clarity: Reduce complexity
 Clarity: Do not ramble

Be brief
Be focused
Simple language
Clarity: Misinterpret simple
things
If you can keep your head
when all about you
Are losing theirs
…
Rudyard Kipling “If”
 Clarity: Business writing
guidelines
Be brief
Revise
Rewrite
 Clarity: Business writing
guidelines

… Once ingrained,These
these
perceptions
are extremely difficult to overcome.
Clarity: A picture says 1,000
words
Respond to …
Cause…
 Prescription for Balance

Wh en the home fron t is bal an ced

you p erform bet ter at wo rk

+
Wh en your care er is man age d
eff ec tiv ely , y ou’ re h ap pier at home

+
Wh en th ere is a fair amou nt of
le isure ac tivit y i n yo ur wee k, yo u fe el
re vit al is ed and y ou r life is e nri ched

=
 SUMMARY

Balance/Self Management is a do-it-

yourself project. Many are able to balance
home and career. Others struggle forever
and jeopardize relationships, careers and
happiness at home. Review this as often
as it takes for you to make progress in
bringing balance into your life.
COMMITMENT MAKES

THE DIFFERENCE.

JUST DO IT!
Thank You…
WISHING
YOU THE
BEST UP
THE ROAD
TO
EXCELLENCE