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Output Funding and Reporting Guide For Organisations Funded Under The Community Services Act 2007 February 2012

This document provides guidance for organisations funded by the Queensland Department of Communities on output funding and reporting. It defines key terms like outputs, outcomes, and output measures. It explains that funding is provided for specific outputs, which are services or products delivered. Funded organisations must report regularly on the number of outputs delivered and clients served using appropriate output measures like hours, places, or milestones achieved. The document provides details on collecting output data and NGO reporting requirements through the OASIS system.

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Sharanya Raman
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88 views

Output Funding and Reporting Guide For Organisations Funded Under The Community Services Act 2007 February 2012

This document provides guidance for organisations funded by the Queensland Department of Communities on output funding and reporting. It defines key terms like outputs, outcomes, and output measures. It explains that funding is provided for specific outputs, which are services or products delivered. Funded organisations must report regularly on the number of outputs delivered and clients served using appropriate output measures like hours, places, or milestones achieved. The document provides details on collecting output data and NGO reporting requirements through the OASIS system.

Uploaded by

Sharanya Raman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Output Funding and Reporting

Guide for organisations funded under


the Community Services Act 2007

February 2012
What is an Output?
An output is a product or a service generated from
using resources

Service providers transform resources (inputs) into
services (outputs) and the impact of these outputs
on individuals, groups and the community are the
outcomes of the service
Why is it being introduced?
Qld Audit Office Report 2007
Service Delivery Commission Report 2007
Qld Compact 2009
Red Tape Reduction Initiative 2009
Machinery of Government changes 2009
Productivity Commission
Sector feedback
Why is it being introduced?
Part of a suite of reforms currently underway to better
support the relationship between government and
NGOs
Common Service Agreement
Harmonising quality standards
Output funding and reporting
Common Funding Legislation
Review of performance measures

What is Output Funding?
Clarifies:
What is being purchased
How much is being paid for it, and
What will be delivered




What Outputs does the Department
fund?
The Outputs Catalogue contains the outputs the
department funds
Maps to National Classification for Community
Services
(NCCS) - enables national comparisons
Contains the specific measures for each output
On Internet:
http://www.communities.qld.gov.au/gateway/funding-
and-grants/output-funding-and-reporting

Output Measures
Each output has an associated output measure
Allows service providers to clearly indicate the
quantity of outputs they deliver
Types of output measures
Hours
Places
Milestones achieved on agreed plan
Meals
Kilos of food delivered

Collecting data on hours of
direct service delivery
Count this time as part of hours of service/output Not counted in hours of
service
Time spent with
clients/service
users/community, for
example, in person or
on the phone:
Counselling
Case management
Personal assistance
Time on the phone
with clients
Time spent on behalf of a client or
which can be attributed to a client:
Arranging a referral
Writing file notes
Participating in case conferences
Recording data at time of
assessment
Mobile service delivery
Preparing training materials
Time on behalf of or available for
clients (output specification)
Indirect time:
Team meetings
Travel
Training
Networking meetings
Getting supervision
Compiling or entering data
for reporting purposes
Collating data
Administrative tasks
Supervising staff
All included in establishing cost

Items to take into consideration in
estimating the hours of direct service
delivery
Estimating the hours that are available for direct
service delivery for each position may include:

How many staff are providing direct service delivery
(expressed as equivalents of full time positions)
How many hours of the week are involved in activities
that are direct service delivery
How many weeks per annum are available for direct
service delivery for each position
Output Measure
Clients
Services will need to report on the number of
clients (distinct individuals) who received a
service under each funded output during the
reporting period
Some services will also be provided with an
annual target number of clients for each funded
output

Output Measure - Places
A Place is defined as the number of occupied or
potentially occupied spaces for clients who can be
provided with a service
A unit of accommodation may be a bed, a bedroom,
a flat or a house
Output Measure - Places
Annual total number of places available is the
number of accommodation units multiplied by the
number of nights per annum

Units of accommodation may be temporarily
unavailable (due to repairs and maintenance,
critical incident etc.) however, the annual total
quantity of places is NOT adjusted in these
circumstances


Output Measure
Milestones achieved on agreed plan
Milestone categories
Plan / schedule
Projects
Forums / conferences
Workshops
Reports / papers
Resources / tools
Community events
Training / learning and development
Sector development and collaboration


NGO reporting requirements
Through OASIS (as per reporting frequency in service
agreement)
Financial Acquittals
Performance reports (will change and may decrease in
number depending upon output applied)
Annual audited statements
Any other reports required in the service agreement
Reporting against the agreed number of outputs
For each output, reporting on the number of clients
(distinct individuals) who received a service
NGO reporting requirements
Number of outputs delivered using the appropriate measure
Number of clients (distinct individuals) provided with the service

Funded Output Output Description Output
Measure
Quantity to be
delivered per
annum
Reporting
Frequency
Due Date
A01.2.02 Needs
assessment and
management of
case/service plans
Activities of assessment of service
needs, development and monitoring of
service plans, ongoing case
management and coordination of
voluntary, individualised service
packages, and professional support in
accessing and using general community
services.
Hours <Insert negotiated
Output Quantity>
Number of
clients
<Insert target
number of clients>
OR Insert text
<Report on number
of clients (distinct
individuals) who
received a service
against this
output>
Reporting in OASIS

Reporting in OASIS

Support available
Department of Communities internet site:
http://www.communities.qld.gov.au/gateway/f
unding-and-grants/output-funding-and-
reporting
Includes frequently asked questions

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