Diversity and Global Cultures: Exploring Management
Diversity and Global Cultures: Exploring Management
Global Cultures
EXPLORING MANAGEMENT
What should we know about diversity in
the workplace?
What should we know about diversity
among global cultures?
What is the biblical imperative for
considering diversity?
Diversity
Race, gender, age and many other individual
differences
Inclusivity
Degree to which an organization is open to any
one who can perform a job regardless of race,
gender, age or any other individual difference
Multi-cultural organization
Based on pluralism and operates with inclusivity
and respect for diversity
Biculturalism
Minority members adopt characteristics of
majority cultures in order to succeed.
Organizational subcultures
Groups that share interests or characteristics
Occupations
Ethnicity
Religion
Gender
Generations
Glass Ceiling
Career advancement barrier to women and
minorities
Affirmative action
Management commitment to hiring and
advancing women and minorities
Valuing differences
Education and training to understand and
respect differences
Managing diversity
Building an inclusive network that allows
everyone to reach his or her potential
Culture shock comes from discomfort in
cross-cultural situations
Cultural intelligence is the capacity to
adapt to foreign/different cultures
The silent languages of cultures include
context, time and space
Hofstede identifies five value differences
among national cultures
Country clusters show cultural differences
Cultural intelligence includes:
Self awareness
Flexibility
Sensitivity
Willingness to learn
Willingness to modify behavior
Low-context
Emphasize communication via spoken or written
words
High-context
Rely on unspoken or situational cues as well as
spoken or written words in communication
Monochronic
People tend to do one thing at a time
Polychronic
People accomplish many different things at once
Proxemics
How people use interpersonal space to
communicate
The degree to which a society accepts unequal distribution of power
Power Distance
The degree to which a society tolerates risk and uncertainty
Uncertainty Avoidance
The degree to which a society emphasizes individuals and their self-interests
Individualism-collectivism
The degree to which a society values assertiveness and materialism versus
relationships, feelings and quality of life
Masculinity-femininity
The degree to which a society values short term or long term goals
Time Orientation
Hofstedes five value differences among
national cultures: