Introduction To ERP
Introduction To ERP
Calculation systems
1950-80
Single purpose
Eliminate tedious human work
Examples: Payroll, General ledger,
Inventory
Technology used: Mainframes, magnetic
tapes, batch processing
Hard drives
Magtapes
Batch processing
Printer
Functional systems
1975-20??
Use computers to improve operations
Applications: Human resources, order
entry, manufacturing resource planning
Technologies: Mainframes, PCs, LANs
Minicomputer
Functional systems
Typically contained within a department
Islands of automation
Applications independently developed
and deployed
Driving force: availability of minicomputers
Human Resources
Recruiting
Compensation
Assessment
Development and Training
Planning
General Ledger
Financial Reporting
Costing
Budgeting
Accounts Payable
Accounts receivables
Operations
Order management
Inventory management
Customer service
Manufacturing
Inventory
Planning
Types of Organizational
information Systems
Administrative systems
Scheduling / Transaction systems
Value oriented systems
Reporting and controlling systems
Analysis and information systems
Planning and decision support systems
(From Business Process Engineering by
A.W. Scheer)
Integration
Consolidation
Right-sizing
Business Process Redesign
Enterprise wide system
Integrated systems
or
Enterprise Resource Planning
System
ERP - Definition
ERP is a process of managing all
resources and their use in the entire
enterprise in a coordinated manner
What is ERP?
Enterprise Resource Planning
Support business through optimizing,
maintaining, and tracking business
functions
Broken down into business processes
HRM
Distribution
Financials
Manufacturing
Benefits of ERP
Common set of data
Help in integrating applications for
decision making and planning
Allow departments to talk to each other
Easy to integrate by using processed
built into ERP software
A way to force BPR (reengineering)
Easy way to solve Y2K problem
Vendors
Difficulty in implementation
Very difficult
Extremely costly and time intensive
Typical: over $10,000,000 and over a
year to implement
Company may implement only certain
modules of entire ERP system
You will need an outside consultant
Common Pitfalls
Do not adequately benchmark current
state
Did not plan for major transformation
Did not have executive sponsorship
Did not adequately map out goals and
objectives
Highly customized systems to look like
old MRP systems
Survey of ERP
implementations
Done by ittoolbox.com in 2004
Overview
375 IT and business professionals
52% anticipate budget increases for
new ERP implementations/new modules
SAP and PeopleSoft/J.D. Edwards were
cited as the most popular ERP packages
46% indicated that the main challenge
to successful ERP implementations was
inadequate definition of requirements
and resistance to change