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Communication and Technology

The document discusses various modes of communication technology including their advantages and disadvantages. It describes how technology can improve communication through greater accuracy, speed and lower costs. Examples discussed include email, SMS, intranets, internet, teleconferencing and videoconferencing. Intranets allow private networks within organizations while the internet connects a global network. Email, SMS, and teleconferencing enable remote communication but lack the visual element of videoconferencing which provides a closer experience to face-to-face interaction. All of the technologies analyzed aim to facilitate the transfer of information across distances.

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Akash saxena
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76 views36 pages

Communication and Technology

The document discusses various modes of communication technology including their advantages and disadvantages. It describes how technology can improve communication through greater accuracy, speed and lower costs. Examples discussed include email, SMS, intranets, internet, teleconferencing and videoconferencing. Intranets allow private networks within organizations while the internet connects a global network. Email, SMS, and teleconferencing enable remote communication but lack the visual element of videoconferencing which provides a closer experience to face-to-face interaction. All of the technologies analyzed aim to facilitate the transfer of information across distances.

Uploaded by

Akash saxena
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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By

Akash Saxena
What is it
The use of Technology in communication can tackle
some basic problems such as – accuracy, cost, speed,
quality, quantity in the light of wide corporate
business operations.
As you might also have observed Thant Power Point
presentations in the class are more accurate, speedy
and improved than the conventional mode of
Blackboard teaching.

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Communication Networks
Anything in the form of Net, which may have many
lines crossing each other.
A computer network means a link between a number
of computers within the organization and outside.

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Features of networking
Helps in maintaining external communication with
outside organizations
Easy interaction with coworkers
Employees become more productive
Improvement in the quality of data, as the information is
always online.
Possible to interact among the group of networks and
individual networks.
Networking system permits the distribution of
information timely, quickly, efficiently and particularly in
the case of MNCs, which are operating across the globe.

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Advantages of networking
Easy data transfer
Easy and quick assess
Low cost
Saves time and efforts
Easy flow of information even to distant places

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Intranet
Connection within the organization is known as
intranet.
It is also referred to a system with restricted audience
The intranet has access to internet but the internet
has no access to the intranet.
The intranet has limited or private accessibility.
Intra means within and with reference to computer
network, it refers to private networking within an
organization.

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Advantages of Intranet
Cuts corporate communication cost up to 60%
Increses productivity and efficiency level of
employees
Provides anytime accessibility
Converts conventional paper office into an electronic
office hence facilitates electronic documentation and
electronic communication.

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Internet
Internet is a conglomeration of a number of smallest
networks and other smaller inter-connected machines
distributed over the entire globe.
Internet is a window to the global superhighway and
to the cyberspace.
The internet is a two way communication method.
The basic principal of the internet is that the sender
and the user are on the same line.

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Advantages of internet
E-mailing
Easy Information access
Articles, newspapers, magazines newsletters are all
available
E-banking, E-shopping
Availability of latest technology

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E-mails
Mailing through internet
Electronic post office
Lets communicate even in the absence of the
receiver.
Anytime anywhere sending and receiving

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Advantages
Easy communication
Fast speed of message delivery (Compare e-mail with
direct mail)
Delivered at the mailbox (no need for the receiver to
be there all the time)
High degree of secrecy
Very cheap or even free
Identical messages can be sent to many
simultaneously

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E-mail etiquettes
Timely respond to e-mail message
Mention the subject clearly
Use short paragraph for reader’s attention
Be complete and concise and avoid confusion
Use upper and lower case letters. It is easier to read.
All capital letter is considered ‘shouting’, which
should be avoided.
Avoid inappropriate and unpleasant language
Avoid attaching too many attachments

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Contd..
Always write your personal names as it is better than
the e-mail address.
Read and proofread the message before sending
Use spell check to correct spelling and ensure that
the message is free from grammatical error.

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Short Message
Service (SMS)
Is the facility to
send and receive
the text
messages to and
from mobile
telephone

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SMS
It is a communication protocol allowing the
interchange of short text messages between mobile
telephone devices.
SMS text messaging is the most widely used data
application on the planet, with 2.4 billion active users,
or 74% of all mobile phone subscribers sending and
receiving text messages on their phones
The text may be in the form of numbers or an
alphanumeric combination.
Now voice & Data both types of SMS services are
available
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Merits & Demerits
Merits
Message can be sent any time
It is helpful in urgency
It saves cost and time both
 Demerits
 Delay in delivery of message due to network
conjunction
 Very short words or sentences sometimes are
misinterpreted by receiver.

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Teleconferencing
It is electronic communication between two or more
people at two or more locations.
In its simplest form, it is the telephone conference
call that has been available for many years.
With speakerphones in each office, the number of
participants can be greatly increased.
When using two-way calls, all participants can speak
with all other participants. In one way
communication calls, oral messages are delivered
simultaneously to many locations.
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Advantages
Easy to use
Easily available
Easy to participate from any telephone line in the
world.
Take only few minutes to set up a conference call
Costs, energy and time are saved.

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Disadvantages
It can not replace face to face interaction between
people.
Where people prefer face to face interaction
teleconferencing will not serve the real purpose.

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Videoconferencing
A real time video session between two or more users
or between two or more locations.
It allows people at different locations to see and hear
each other at the same time.
It is fully interactive and almost like face to face
meetings.
Better equipments can improve the quality of
interaction through video-conferencing

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Advantages
It serves as a substitute for face-to-face
communication
Communication is real time
It overcomes transcending barriers of distance
It leads to saving in travelling costs of executives
It leads to saving in time of holding meeting
It facilitates rapid expansion of knowledge of people
sitting at different places

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Disadvantages
The person that you want to talk to should have a
computer as well as the hardware and software
required for conferencing
Computer is not portable like cellular phone. Hence,
it effects the portability of your conferencing
The privacy of a videoconferencing is not always
guaranteed.

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