Interviewer

Certification
Finding the Right Fit
Presented by:
Human Resources Recruitment
[email protected] or 407-823-2771

Objectives
Understand the benefits of behavioral interviewing
Review UCFs Interviewing Procedures
Briefly discuss the online hiring process
Learn steps for conducting an effective interview and
review guidelines for writing good interview
questions (DVD)
Understand the equal opportunity affirmative action
process as it applies to workforce diversity and the
avoidance of discrimination
- Ms. Maria Beckman (Director of EOAA)

What is PBI and why is it

Important?
Philosophy of Performance Based Interviews
(PBI) is that:

Past actions are the best predictors of

future performance
Why is effective interviewing so important?
Hiring top quality individuals
Define the relevant experience, skills and abilities
needed to perform the job successfully will help to
identify the best qualified candidate
Above information is also useful for posting and
screening

Steps to Identify
Essential Tasks of the
Position

Review the position description

Talk to individuals in a similar or the same position

Document detailed tasks to be performed outside
of PD
Identify most important competencies/tasks for the
position
Review the history of turnover and future
expectations
Use this information in developing various
materials
Job posting and behavioral interview questions

Performance Based
Interviews
Selecting the best candidate can:
Increase output, productivity and the success of the
organization
Reduce training time
Decrease turnover

Utilizing Performance Based Interview techniques

can:
Prevent the interviewer from using personal impressions
Reduce candidate faking
Ensure that the interviewer is asking job related
questions

Interview is Not the Only

Tool
It is important to remember that the
Performance Based Interview process is a
useful tool to assist in candidate
selection, but it should not be the only
decision-maker factor.
Should also consider:
Relevant experience and credentials indicated
on the application or resume
Information provided in reference checks

Gut Feelings Activity

View each image individually for
about a minute or two, choose four
adjectives to describe each image
After, break into groups to compare
and discuss the adjectives chosen

Gut Feeling Discussion

Online Employment
Systems
PeopleAdmin
Hiring Managers (HM) & Certified Interviewers (CI) www.jobswithucf.com/hr
Create requisitions for job postings
Review applications
Input selection/non-selection reasons
Complete & submit hiring documents

Applicants www.jobswithucf.com
Search for open positions
Check status of applications

How to Gain Access

Create a user account on:
www.jobswithucf.com/hr

How to Gain Access

How to Gain Access

Complete the
On-line Security Access
Form
& fax to Recruitment at
823-1095
HR will email new user
when approved

Recruiting for the Job

USPS (Staff) and A&P Positions

Create online requisition & activate guest user access
Due in HR by Wednesday at noon
Positions must be advertised for a min. of 5 days
CareerBuilder Option
Cost is $175.00 charged to department
Due with the requisition to HR by Wednesday at noon (Account
Number)
HigherEdJobs Option
Free to departments/colleges that are participating in contract.
Check with main HR Liaison in department/college to see if
your area is participating.
External A&P postings must have a 2nd advertising source.
Internal A&P posting do not need a 2nd ad.

Where else can you post

your Position?

PeopleAdmin Reference
Guides
https://hr.ucf.edu/files/PeopleAdminUserMan
ual.pdf

PeopleAdmin Home Page

Online Job Posting

What Will I See as a CI or

HM?

PeopleAdmin
Position Applicant Listing

Preferences
Veterans
USPS (Staff)
Alternative Employment

Claiming and Earning

Veterans Preference
Applicants must complete the Veterans Preference section on the
online application and send or fax a copy of DD-214 to Recruitment
Recruitment will verify the information granting the preference
status to Veteran
Veteran Preference is only available for USPS (Staff) positions
Veteran Preference status is indicated on the online applicant list
Veteran must meet the minimum qualifications (not preference) to
be granted preference
Note: Veterans Preference can be claimed more than once

Veteran Preference Guide:

http://hr.ucf.edu/files/VeteransPreference.pdf

Veterans Preference
Granted

Not
Grant
ed

USPS (Staff) Preference

Considered internal if employed for more
than six months at UCF
OPS employees are not considered
internal candidates for USPS (Staff)
Preference
A minimum of 2 of the 3 candidates
should be internal applicants if they meet
the minimum qualifications (not
preference)

USPS Preference
Granted

Not
Grant
ed

Alternative Employment
Preference
Layoff Notification
Notice given to employee about being laid off, still employed
Departments required to interview, but dont have to select
them
If individual not selected for hire, must have a significant
valid business reason
Recall Rights
Individual officially laid off from the university
Departments required to interview
If individual not selected for hire, must have a significant
valid business reason
Must provide documentation of reason
Reason will be reviewed by a committee

Recall Preference
Granted

Not
Granted

Interviewing Procedures
Check for a diverse pool
Select minimum of 3 candidates for A&P and
USPS interviews
Must meet minimum qualifications for position
Telephone screening interviews for first
interview are not required
Top candidates must receive face-to-face
interview
Be consistent/fair in interview method

Behavioral Interviewing
(DVD Actions Speak!:
Behavior Based Interviewing)

Past actions are the best predictors of

future performance

OBJECTIVES:
Understand the concept of behavioral
interviewing
Learn steps for conducting an effective interview
Develop good behavioral interview questions

Interview Tips

Establish rapport

Provide a preview of position

Ask specific questions about past performance (behavioral

predictors)

Probe for specific information

Ask for reverse information/questions (fair and balanced)

Respect and manage silence

Allow the candidate to ask questions

Close the interview

Review notes and summarize your impressions

Interviewing Tools:
Checklist to Prepare for
Interview

Interviewing Tools:
Examples of Behavioral
Interview Questions

Interviewing Tools:
Interview Questions to
Avoid

Interviewing Tools:
Telephone Reference
Checks Form

Telephone Reference
Checks
2 telephone reference checks must be performed
UCF employers do not have to be the only references
contacted

Professional references are required

Acceptable: supervisors, managers, directors
Unacceptable: co-workers, personal references

Use Telephone Reference Check form to verify

dates of employment, duties & past behaviors
If organization unable or unwilling to provide a
reference, request the applicant to provide copy of
his/her most current performance appraisal

Ready to Hire?
What You Need to Submit
to
HR
For USPS
Ensure qualified veterans and at least 2 internal candidates were interviewed
Complete 2 telephone reference checks on the selected candidate and annotate
the results
Review application to ensure all sections are complete and accurate
Complete the hiring proposal with name, salary, and start date of selected
candidate
Change status of all applicants online indicating who was selected and who was
and was not interviewed and why
Forward the online Job Posting and Hiring Documents to Recruitment
Unofficial transcript is acceptable for processing, but an official transcript must be
provided within 30 days for domestic universities and 90 days for international
universities.
Applicants using college credit hours to meet minimum qualifcations must
submit transcripts

Ready to Hire?
What You Need to
Submit
to HR
For A&P
Complete 2 telephone references
Review application to ensure all sections are complete and accurate
Unofficial transcript is acceptable for processing, but an official transcript
must be provided within 30 days for domestic universities and 90 days for
international universities.
Complete the online A&P Agreement Request Form and online A&P
Employment Certification Form in the system on the selected candidate
Change the status of all the candidates indicating who was selected and
at which round of the search the rest of the candidates were eliminated
Upload the advertising, telephone references and search committee
meeting minutes and notices
Forward the online Job Posting and Hiring Documents to Recruitment via
your EU

Other Resources
Human Resources Website:
http://hr.ucf.edu/ (Click on Managers &
HR Liaisons)

Other Resources
Hiring Packet Checklists

Other Resources
Online PeopleAdmin Training Videos
http://hr.ucf.edu/liaisons-and-managers/interviewing-andhiring/preparing-to-hire/faculty-procedures/online-employmentsystem-tutorial/online-hiring-training/

Online Employment System Reference

Guide
http://hr.ucf.edu/files/PeopleAdminUserManual.pdf

Other Resources
Physical Exams: Instructions &
Requirement List (For USPS positions)

Review
1. When are requisitions due to HR?
2. How long are positions posted?
3. What is the minimum # of candidates to select
for on campus interviews for both USPS and A&P
positions?
4. How many of the 3 candidates selected for
interview for USPS positions should be internal?

Review
5. True or False: Top candidates must receive an in person
interview.
6. How many telephone reference checks must be
performed on the selected candidate?
7. True or False: Is it ok if some candidates interviewed
dont meet the minimum qualifications?
8. True or False: Individuals granted alternative
employment preference must be interviewed by the
department.

They are Hired, Now

What?
First Day of Employment
Schedule payroll sign-in & orientation
Obtain UCF ID card
Explain nearest parking lot & decals
On Line USPS handbook, policies & procedures,
departmental procedures/norms, confidentiality
agreements, etc.

Provide blank copy of Performance Appraisal

They are Hired, Now

What?
After 30 Days On the Job
Supervisor asks new employee:
Whats working well so far?
Based on your prior work, what ideas for
improvement do you have?
How do we compare with what we said in the
interview?
Discuss performance thus far

Any Questions?