Strategic Capacity Planning For Products and Services
Strategic Capacity Planning For Products and Services
5-2
Key Questions:
What kind of capacity is needed?
How much is needed to match demand?
When is it needed?
Related Questions:
How much will it cost?
What are the potential benefits and risks?
Are there sustainability issues?
Should capacity be changed all at once, or through
several smaller changes
Can the supply chain handle the necessary changes?
5-3
Design capacity
Maximum output rate or service capacity an operation,
process, or facility is designed for
Effective capacity
Design capacity minus allowances such as personal time,
maintenance, and scrap
Actual output
Rate of output actually achieved--cannot
exceed effective capacity.
5-4
Measure capacity in units that do not require updating
Why is measuring capacity in dollars problematic?
Two useful definitions of capacity
Design capacity
The maximum output rate or service capacity an operation,
maintenance
5-5
Actual output
The rate of output actually achieved
It cannot exceed effective capacity
Efficiency
actual output
Efficiency
effective capacity
Utilization
actual output
Utilization
design capacity
Measured as percentages
5-6
MAJORS FACTORS:
Facilities
Product and Service Factors
Process Factors
Human Factors
Policy Factors
Operational Factors
Supply Chain Factors
External Factors
5-7
1. Estimate future capacity requirements
2. Evaluate existing capacity and facilities; identify gaps
3. Identify alternatives for meeting requirements
4. Conduct financial analyses
5. Assess key qualitative issues
6. Select the best alternative for the long term
7. Implement alternative chosen
8. Monitor results
5-8
Once capacity requirements are determined, the
organization must decide whether to produce a good or
service itself or outsource
Factors to consider:
Available capacity
Expertise
Quality considerations
The nature of demand
Cost
Risks
5-9
1. COST VOLUME ANALYSIS
2. FINANCIAL ANALYSIS
3. DECISION THEORY
4. WAITING LINE ANALYSIS
5-10
Cost-volume analysis
Focuses
on the relationship between cost,
revenue, and volume of output
Fixed Costs (FC)
tend to remain constant regardless of output volume
Variable Costs (VC)
vary directly with volume of output
VC = Quantity(Q) x variable cost per unit (v)
Total Cost
TC = FC + VC
Total Revenue (TR)
TR = revenue per unit (R) x Q
5-11
BEP
The volume of output at which total cost and
total revenue are equal
Profit (P) = TR TC = R x Q (FC +v x Q)
= Q(R v) FC
FC
QBEP
Rv
5-12