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What Makes A Leader?: by Daniel Goleman

The document discusses what makes an effective leader. It states that effective leaders share a high degree of emotional intelligence (EI), which includes self-awareness, self-regulation, motivation, empathy, and social skills. Without EI, one can have training and smart ideas but will not make a great leader. The document then provides more details about each component of EI and their hallmarks.

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0% found this document useful (0 votes)
46 views

What Makes A Leader?: by Daniel Goleman

The document discusses what makes an effective leader. It states that effective leaders share a high degree of emotional intelligence (EI), which includes self-awareness, self-regulation, motivation, empathy, and social skills. Without EI, one can have training and smart ideas but will not make a great leader. The document then provides more details about each component of EI and their hallmarks.

Uploaded by

UmairSadiq
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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What Makes A Leader?

By Daniel Goleman
What is a Leader?

somebody whom people follow: somebody


who guides or directs others

somebody or something in lead: somebody or


something in front of all others, e.g. in a race
or procession

http://encarta.msn.com/encnet/features/dictionary/
DictionaryResults.aspx?refid=1861625378
Effective leaders are alike in one crucial way: they
all have a high degree of Emotional Intelligence

Emotional Intelligence (EI):


Without EI, a person can have the best
training in the world an analytical mind, and
an endless supply of smart ideas but he/she
wont make a great leader.
Components of Emotional Intelligence

Self-Awareness
Self-Regulation
Motivation
Empathy
Social Skill
Self-Awareness
The ability to recognize and understand your
moods, emotions, and drives as well as their
effect on others

Hallmarks:
Know thy-self
Self-confidence
Realistic self-assessment
Self-deprecating sense of humor
Self-Regulation
The ability to control or redirect disruptive
impulses and moods

Hallmarks:
Trustworthiness and integrity
Comfort with ambiguity
Openness to change
Motivation
A passion to work for reasons that go beyond
money or status
A Propensity to pursue goals with energy
Intrinsic VS. Extrinsic
Hallmarks:
Strong drive to achieve
Optimism, even in the face of
failure
Organizational commitment
Empathy
The ability to understand the
emotional makeup of other people
A skill in treating people according
to their emotional reactions

Hallmarks:
Expertise in building
and retaining talent
Cross-cultural sensitivity
Service to clients and customers
Social Skill
Proficiency in managing
relationships and building
networks
An ability to find common
ground and build rapport

Hallmarks:
Effectiveness in leading change
Persuasiveness
Expertise in building and leading teams

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