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Bureaucratic organizations aim to be rational and efficient through standardized processes, hierarchies, and rules. They are well-suited for large organizations that require consistency and uniform procedures across many people. A key aspect is a hierarchy with distinct levels of authority and oversight. Rigid adherence to rules and policies is also important to ensure fairness and remove bias. While bureaucracy can slow decisions to conform to procedures, it provides structure, predictability, and equal treatment for all members of an organization.

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27 views8 pages

$RW5MAOB

Bureaucratic organizations aim to be rational and efficient through standardized processes, hierarchies, and rules. They are well-suited for large organizations that require consistency and uniform procedures across many people. A key aspect is a hierarchy with distinct levels of authority and oversight. Rigid adherence to rules and policies is also important to ensure fairness and remove bias. While bureaucracy can slow decisions to conform to procedures, it provides structure, predictability, and equal treatment for all members of an organization.

Uploaded by

Sophia Wws
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Bureaucratic organization

• Max Weber (1864-1920), is the


'father of the bureaucratic
management theory.‘
• Weber was a German sociologist
and political economist.
• The objective of bureaucracy is
to be more rational and efficient
than its historical predecessors
Weber's theory of bureaucratic management
• A bureaucracy is a type of large scale organizing,
• A specialized system and process of maintaining uniformity or
authority within an organization
• It is a way to manage large numbers of people, that all need to work
cohesively together for a greater good or purpose.
• It has 2 essential element.
1. It demands structuring an organization into a hierarchy.
2. Governed by clearly defined consistent and complete rules.
Organizational hierarchy
• This is the trademark and
foundation of a bureaucracy. President

• The organization is arranged by


level of authority in reference to VP of VP of
VP of Quality
the levels above and below it. Engineering Sourcing

• For example, Vice President of


Engineering Head of
Mech.
Head of Elec.
Engineers
Head of
Procurement
Head of
Supplier
Head of
Project
• Is below the company's president, Engineers Quality Quality

• At the same level as the company's Supplier Project


VP of Sourcing and VP of Quality Mech.
Engineers
Elec.
Engineers
Procurement
Engineers
Quality Quality
• Above the Head of Engineering Engineers Engineers

Department
Application of consistent and complete rules
• A set of explicit and objective policies
and procedures that governs how an Not
organization functions. Special
• This makes bureaucratic organization
functions within a framework of fixed Not Not Not
rules & regulation Special Special Special

• Rules regulate all matters consistently


Not Not Not Not Not
• No one is special Special Special Special Special Special
• Example:
• Human resources rules Not Not Not Not Not
• Ethics & Compliance rules Special Special Special Special Special
Bureaucratic organization: Case Study
• In USA, one woman’s husband left her and three
children on her own.
• She was having hard time to buy basic
necessities
• She could not work as hire a daycare provider
will probably cost more than her salary.
• Finally, she broke down and applied for
Supplemental Nutrition Assistance Program
(SNAP) in USA.
• This program is under US Department of
Agriculture. Government body is good example
of bureaucratic organization
Bureaucratic organization: Case Study (Cont.)
• A worker called the woman for interview and asked a series of questions.
• The woman answered all questions honestly, expressed her concern to speed up the application
process as she has almost no food at home.
• However, her request for a shortened application is caught up in red tape:
1. There is a set list of procedures that govern the social workers what to do, what to check,
and whom to notify
2. Department’s two-week rule
3. Reviewed by more than one individual before a decision is rendered
• Bureaucratic excessive regulation or rigid conformity to formal rules often considered redundant
and hinders action or decision-making
Bureaucratic organization: Application
• Bureaucracy is a common structure for large organizations.
• It is widely used in both public sector and private sector.
• Example of public sector
Police departments
Government agency
Public colleges and universities
• Example of private firm with bureaucratic structure
IBM
General Motors
Delta Airlines
General Electric
Bureaucratic organization: Application (Cont.)
• One well-known example to
explain is modern U.S. military.
• First, an army division is broken
down to brigades.
• The brigades are broken further
into battalions.
• Battalions are further divided
down into company, platoon,
squad…
• Each individual level answer to
level above it.

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