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Lecture 1 MIS

This document provides an overview of a course on managing information systems. It discusses key topics that will be covered, including how information systems are becoming foundations for business models and processes. The course objectives are to provide an understanding of information systems and their impact on organizations. Topics that will be covered include information systems in organizations, enhancing management decision making with information systems, and managing international information systems. Students will complete one case study and an exam as assessments.

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134 views22 pages

Lecture 1 MIS

This document provides an overview of a course on managing information systems. It discusses key topics that will be covered, including how information systems are becoming foundations for business models and processes. The course objectives are to provide an understanding of information systems and their impact on organizations. Topics that will be covered include information systems in organizations, enhancing management decision making with information systems, and managing international information systems. Students will complete one case study and an exam as assessments.

Uploaded by

Chris Paul
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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Managing Information

Systems

Dr. Stephania Loizidou Himona


ACSC 345
Information Systems
 Information Systems are becoming the
foundation of business models and
processes
 They allow for the distribution of knowledge

Dr. S. Loizidou - ACSC345 2


IT and IS
 What is Information Technology?
– Any form of technology used by people to
handle information.
 What are Information Systems?
– Integrated components processing, storing and
disseminating information in an organisation.
– Interdisciplinary study of systems that provide
information to users in organisations.
Pyle, I.C. & Illingworth, V. (Eds) (1996). Oxford Dictionary of Computing, 4 th Edition. Oxford / New York: Oxford
University Press
Dr. S. Loizidou - ACSC345 3
Information and Data
 Information
– Clusters of facts meaningful and useful to
human beings in processes such as making
decisions
 Data
– Streams of raw facts representing events such
as business transactions – meaningless without
structure

Dr. S. Loizidou - ACSC345 4


Experiences of IT and IS
 Examples of IT
– Hardware (PC, UNIX server)
– Software (e-mail, Internet, Windows, Word)
– Consumer devices (mobiles, train times)
 Examples of IS
– File systems, databases, e-mail servers / clients
– e-commerce
– SAP, student records

Dr. S. Loizidou - ACSC345 5


Management Information
Systems
 MIS
– The study of information systems focusing on
their use in business and management.
 Approaches
– Technical
– Behavioural
– Sociotechnical

Dr. S. Loizidou - ACSC345 6


Approaches to IS
TECHNICAL APPROACHES

COMPUTER
OPERATIONS
SCIENCE
RESEARCH

MANAGEMENT
SCIENCE
MIS
SOCIOLOGY

PSYCHOLOGY POLITICAL
SCIENCE
SOCIOTECHNICAL

BEHAVIORAL APPROACHES
Dr. S. Loizidou - ACSC345 7
Why is IS Important?
 For an organisation to survive and prosper
– More locations (networking, Internet)
– New products and services
– Improve jobs and work flows:
 Efficiency
 Cost
 Ethical and social issues

Dr. S. Loizidou - ACSC345 8


Why is IS Important?
 Worldwide changes:
– Global economy
– Knowledge- or information-based society
– Business enterprise
– Digital firm

Dr. S. Loizidou - ACSC345 9


Global Economy
 Growing percentage of economy relies upon
import and export
 Need to operate globally
 IS can provide global trading infrastructure

Dr. S. Loizidou - ACSC345 10


Information Economy
70%

60%
% SERVICE
50%
% WHITE COLLAR
40% % BLUE COLLAR
30% % FARMING

20%

10%

0%

YEAR

Dr. S. Loizidou - ACSC345 11


Changes to Society
 Change of employment profiles:
– Less farming
– Less ‘blue collar’ – manufacturing
– Increased service
– Increased ‘white collar’ – office-based
 USA: 55% of work force are in knowledge-
or information-based activities
 Shift of manufacture to low-wage countries

Dr. S. Loizidou - ACSC345 12


Business Enterprise
 Change from hierarchical organisations
 Now flat, decentralised
 Relies on instant information
 Flexibility with customer focus, with
increasing importance

Dr. S. Loizidou - ACSC345 13


Digital Firm
 An organisation where:
– Nearly all relationships with customers,
suppliers and employees is digital
– Business processes accomplished through
digital networks
 Flexible
 Dependent upon on IT

Dr. S. Loizidou - ACSC345 14


Course Objectives
 Provide an understanding of
– IS and underlying IT
– Impact on organisations of IS
– Implementation and management of IS
– IS and global organisations
 Provide awareness of IS in your role as a
professional

Dr. S. Loizidou - ACSC345 15


Course Content
 Information Systems in an Organisation
 Information Systems, Organisations,
Management and Strategy
 Enhancing Management Decision Making
 Managing Data and Information
 Redesigning the Organisation with
Information Systems and Managing Change

Dr. S. Loizidou - ACSC345 16


Course Content
 Electronic Commerce and the Internet
 Information Systems Security and Control
 Managing International Information Systems
 Managing Assets

Dr. S. Loizidou - ACSC345 17


Tutorials
 Three case studies over semester
– Information systems, organisations and decision
support
– Changing organisations
– International organisations and the Internet

Dr. S. Loizidou - ACSC345 18


Assessment
 One piece of individual course-work
– 40% of module
– Case study report
– Set in week 1
– Due beginning week 10-12
 Exam
– 60% of module

Dr. S. Loizidou - ACSC345 19


Text Book
 Haag, Cummings, McCubbrey (2004).
Management Information Systems for the
Information Age, 4th Edition. McGraw Hill.
 Turban, McLean, Wetherbe (1999).
Information Technology for Management, 2nd
Edition. John Wiley & Sons. Inc.
 Laudon, K.C. & Laudon, J.P. (2002).
Management Information Systems: Managing
the Digital Firm, 7th Edition. Upper Saddle
River, New Jersey: Prentice-Hall
International, Inc.
Dr. S. Loizidou - ACSC345 20
Topics
Topic Lecture
Notes
Introduction 1
Information Systems in an Organisation 2
Information Systems, Organisations, Management & Strategy 3
Coursework
Enhancing Management Decision Making 4, 5
Information Systems Security and Control 6, 7
Electronic Commerce and the Internet 8
Case Study
Databases 9?
Exam

Dr. S. Loizidou - ACSC345 21


Case Study

Planning a New Internet Business

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