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PRESENTING.......... : The Budding Engineers Simran Saluja Nelofar Yousuf & Anju Bala

Business letters are a formal written communication used within and between organizations. There are several types of business letters, including: - Enquiry letters which request information about products, prices, or terms from another business. - Reply letters that respond to enquiry letters by providing catalogues, pricing, and other requested details. - Complaint letters that inform a business about issues with a past order or product quality to resolve problems. - Job application letters individuals use to formally apply for open positions by including their resume and references for the hiring company to review.

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35 views

PRESENTING.......... : The Budding Engineers Simran Saluja Nelofar Yousuf & Anju Bala

Business letters are a formal written communication used within and between organizations. There are several types of business letters, including: - Enquiry letters which request information about products, prices, or terms from another business. - Reply letters that respond to enquiry letters by providing catalogues, pricing, and other requested details. - Complaint letters that inform a business about issues with a past order or product quality to resolve problems. - Job application letters individuals use to formally apply for open positions by including their resume and references for the hiring company to review.

Uploaded by

simran saluja
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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The Budding Engineers

SIMRAN SALUJA
NELOFAR YOUSUF &
ANJU BALA
PRESENTING..........
Business letters
It is a form of written
communication within an
organization or between two
organizations. It is differenciated
from a general letter by its
layout and form which is well
practice.
established by convention and
Types of Business Letters

ENQUIRY
LETTER

JOB BUSINESS REPLY TO


APPLICATION ENQUIRY
LETTER
LETTER LETTER

COMPLAINT
LETTER
Enquiry Letter
44 Main Road
Coimbatore
Tamil Nadu

2nd Feb 2016

Ref. NO-MC/EN/HF-16/06

M/S Khurana Computers Pvt . Ltd.


31 Esplanade Road
Mumbai

Dear Sir

Subject :Catalogue &Quotation of Latest Range of Computers ,Printers & Peripherals

Please allow me to introduce our concern as the largest suppliers of computers and
peripherals to educational institutions in Tamil Nadu . For the new session ,we wish
to buy 400 new Intel Core i5 computers ,70 laser printers ,90 coloured printers ,3500
UPS and a sizeable quantity of peripherals .

Could you please send us a detailed catalogue of your products along with best prices
and terms and conditions , including mode of payment . Please , do let us know what
discount we can get on the order and how much time your company would need to
deliver the goods at our warehouse .

Looking forward to hearing from you soon .

Yours truly
O . P. Mehta
Director
Mehta & Co.
Reply to Enquiry Letter
Khurana Computers PVT. LTD.
31 Esplanade Road , Mumbai
3rd Feb2016
Your Ref. No MC/EN/HF-16/06
M/S Mehta & Co.
44 Main Road
Coimbatore

Dear sir

SUBJECT : Our CATALOGUE & Quotations for Racer Computers, Printers & Peripherals

We thank you very much for your letter of enquiry dated 25th jJan and are pleased to
enclose a copy of our latest catalogue showing our entire range of computers,
printers , UPS and other peripherals along with prices .
You will find our Racer Core i5 and compatible laser printers quite suitable for your
needs. We have a ready stock of peripherals you need.
The prices are ex-factory that means sales tax , transport costs will be realized extra .
In view of your bulk order we will be very happy to offer you a discount of 25% on the
listed prices.
Our representative will be very happy to call you at your convenience to finalize the
order. Should you have any queries about our products and prices , please do call or
S
write to us.
Looking forward to doing business with you.
Best Regards
Yours faithfully
R. Hingorani
Sales manager

Enclosure : Catalogue of our products


Complaint
Letter
Bombay Fashion Pvt. Ltd.
Armapur Estate, Kanpur

29TH Jan 2016


Reference: Our order 276-04-123

M/S Indiana Apparels Limited


International Textile Park
Gujarat
Dear sir

SUBJECT: Complaint against wrong supply of order.

On carefully examine the consignment of dress materials supplied by you against our order ,we are sorry to inform you
that they do not match the samples you had sent us. Some of the items (ladies tops, item code 234) are so poor in quality
that we cannot help feeling that there has been some mistakes in packing.
We are sending the consignment back to you at your cost and would appreciate it very much if you supply the good to us.
You will appreciate that we cannot afford to loose business on account of wrong supply of goods. And may we request
TH Jan 2016
you to look into the29
functioning of your despatch section so that such errors do no recur.
Reference: Our
Looking forward to hearing from you order
. 276-04-123

Yours Sincerely M/S Indiana Apparels Limited


SIMRAN SALUJA International Textile Park
Proprietor Surat
Dear sir
Encl: A copy of our original order.
Job Application Letter
15th Jan 2016

The Manager
Meera & Co.
Field Ganj
Ludhiana

SUBJECT : Application for the Post of a Sales Executive.


Sir
With reference to your advertisement in ‘The Tribune’ dated 12th Jan 2016 for the post
of Sales Executive in your renowned company , I wish to offer my candidature.
I am enclosing a copy of my bio –data for your perusal and kind consideration.
I am available for interview on any day of your convenience. If given a chance to serve
you that I shall work with sincerity and dedication up to your satisfaction.

Thank you

Yours Faithfully
ROGER
(ROGER WHITFIELD)

Encl : Bio- Data & Testimonials.


So in
accordance to
above
letters.......the
difference is :-

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