Community and Service-Oriented Policing System (CSOPS)

“THE POLICE ARE THE PUBLIC AND

THE PUBLIC ARE THE POLICE”

The police being the only members of

the public that are paid to give full-
time attention to duties which are
incumbent on every citizen, in the
interests of community welfare and
existence.
Sir Robert Peele’s 7th Principle of Law Enforcement (1829)

Community and Service-Oriented Policing System (CSOPS)

 Community Policing is a policing
philosophy that promotes and
supports organizational strategies to
address the causes and reduce the
fear of crime and social disorder
through problem-solving tactics and
community-police partnerships.

Community and Service-Oriented Policing System (CSOPS)

 THEORY OF RECIPROCITY

INFORMATION
PROTECTION

SERVICES RESOURCES

PARTNER FOR PARTNER FOR

PEACE & PEACE &
COMMUNITY DEVELOPMENT

Community and Service-Oriented Policing System (CSOPS)

  On August 15, 1994, the PNP officially and
started implementing the Community Oriented
Policing System (COPS)

 Since 1997, numerous community policing

models in the Philippines.

Community and Service-Oriented Policing System (CSOPS)

  COPS, Barangay at Pulis Laban sa Krimen
(BPLK), “Pakipagsandurot”, “Kasurog
COPS”, Neighborhood Street Watch, etc.

 Model Police Stations and other models

(ICITAP, Hans Seidel Foundation, and others)

Community and Service-Oriented Policing System (CSOPS)

 Community –Oriented Policing System (COPS)
MANUAL, 2000

Community and Service-Oriented Policing System (CSOPS)

  Interdependence of peace and development

 Shared responsibility for policing and co-

ownership of peace and order and public safety

 Importance of community participation in

fighting crimes

Community and Service-Oriented Policing System (CSOPS)

 Community and Service-
Oriented Policing Strategy

Community and Service-Oriented Policing System (CSOPS)

 Is there presently a standard
community policing framework
being implemented across the
country?

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)
 Challenges in Community Policing
 Low level of community
partnership (engagement)

 Low level of trust on the police

Community and Service-Oriented Policing System (CSOPS)

 Challenges in Community Policing
 Poor police
behavior
 Public
indifference/apathy

 Public civic duty

not fully
understood and
owned

Community and Service-Oriented Policing System (CSOPS)

 Challenges in Community Policing
 Lack of understanding of
Community community policing
concept by both the police
Policing? and the public

 Inadequate initiatives to
fully institutionalize
community policing in the
PNP

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (CSOPS)
DEVELOPMENT OF POLICE OPERATIONAL STRATEGIES:

18
  Focus on responding to the needs
of the community
 Engaging the community
 Local goverment participation

 Includes identifying the causes of crime

 Consulting the community

 Focus on crime prevention and crime

solution
19
 Legal Mandate:
It is hereby declared to be the policy of the State to
promote peace and order, ensure public safety and
further strengthen local government capability aimed
towards the effective delivery of the basic services to the
citizenry through the establishment of a highly efficient
and competent police force that is national in scope and
civilian in character. Towards this end, the State shall
bolster a system of coordination and cooperation among
the citizenry, local executives and the integrated law
enforcement and public safety agencies created under
this Act. (Sec. 2, R.A. No. 6975)

Community and Service-Oriented Policing System (CSOPS)

 “It is hereby declared the policy of the State to
establish a highly efficient and competent police
force which is national in scope and civilian in
character administered and controlled by a national
police commission.

The PNP shall be a community and service

oriented agency responsible for maintenance of
peace and order and public safety.” (Sec. 2, R.A.
No. 8551)

Community and Service-Oriented Policing System (CSOPS)

 “The PNP shall be so organized to ensure
accountability and uprightness in police exercise
of discretion as well as to achieve efficiency and
effectiveness of its members and units in the
performance of their functions.” (Sec. 2)

Community and Service-Oriented Policing System (CSOPS)

 NAPOLCOM Resolution No. 2015-342

Empower the PNP to perform its role as a

Community and Service-Oriented Agency
through the adoption of the CSOP System
involving the local executives, the PNP and
the community as the foundation of
community-oriented policing and crime
prevention strategy in the country.

Community and Service-Oriented Policing System (CSOPS)

The role of the Philippine
National Police (PNP) as a
community and service-oriented
agency is best demonstrated at
the level of the police stations in
every town and city in the
country.
Unfortunately, our citizens have not
felt the kind of community policing
envisioned in R.A. 6975, as amended
by R.A. 8551 because most of the
police stations in the countryside
have not been empowered and
equipped to comply with the
challenges of community and service-
oriented policing.
The police stations must not only
be physically presentable,
accommodating and pleasant,
but they must give the impression
that the police are indeed worthy of
public approval, cooperation
and respect.
 Physical Condition of some
Police Stations in the Country
Misconduct and ______
in the PNP Organization
 What is
COMMUNITY &
SERVICE-ORIENTED
POLICING?
 THE CSOP SYSTEM

Refers to the promotion of peace and order and

public safety and the strengthening of local
government capability aimed towards the effective
delivery of basic services to the citizenry. It shall be
undertaken through collaboration and cooperation
of the local executives, the citizenry and the
integrated law enforcement agencies by way of
program or project complementation and sharing of
funds, personnel and logistics. (NRN 2015-342)

Community and Service-Oriented Policing System (CSOPS)

 THE CSOP SYSTEM

It is a strategy of policing that focuses on police

building ties and working closely with members of
communities. It is a philosophy that promotes
organizational strategies and the systematic use of
partnership and problem-solving techniques, to
proactively address the immediate conditions that
give rise to public safety issues such as crime,
social disorder, and fear of crime. It is an
enhanced version of COPS as it involves the kind of
policing that allows the community “outsiders” to
be part of managing police programs.

Community and Service-Oriented Policing System (CSOPS)

 TWO KEY ELEMENTS

 Problem-Solving
(Solution-Oriented
Policing)

 Community/Collaborative
Partnerships

Community and Service-Oriented Policing System (CSOPS)

 KEY ELEMENTS: PROBLEM SOLVING

 Identifying problems or priorities through coordinated

police / community needs assessments;
 Collecting and Analyzing information concerning the
problem in a thorough, though not necessarily
complicated manner;
 Developing or Facilitating Responses that are
innovative and tailor-made with the best potential for
eliminating or reducing the problem;
 Evaluating the response to determine its effectiveness
& modifying it as necessary.

Community and Service-Oriented Policing System (CSOPS)

 KEY ELEMENTS:
COMMUNITY /COLLABORATIVE PARTNERSHIPS
This is a flexible term referring to any
combination of neighborhood residents,
schools, churches, businesses, community-
based organizations, elected-officials, and
government agencies who are working
cooperatively with the police to resolve
identified problems that impact or interest
them.

Community and Service-Oriented Policing System (CSOPS)

 DISTINCT PHASES OF COMMUNITY
AND SERVICE-ORIENTED POLICING:

 Consultation
 Adaptation
 Mobilization

Community and Service-Oriented Policing System (CSOPS)

 CONSULTATION
Police Officers must consult with citizens to
determine the policing priorities:

 Neighborhood/Structured Meetings
 Surveys
 Telephone
 One-on-One

Community and Service-Oriented Policing System (CSOPS)

 ADAPTATION
Police agencies and personnel:
Must be willing to change in order to address
priorities identified in the Consultation process.

Challenge the Traditional.

New Methods.

Community and Service-Oriented Policing System (CSOPS)

 ADAPTATION
PNP M.C. No. 2016-041, dated July 15,
2016:

“Establishment of PNP Model Police Stations” –

to institutionalize community policing strategies
to ensure excellent delivery of police services to
the community with the end view of forging a
sustainable partnership with the local
government units, stakeholders and responsive
community in general.

Community and Service-Oriented Policing System (CSOPS)

 PNP M.C. NO. 2016-041:
The shift in Community Policing mandates the police to:

1. Use problem solving approach in ensuring peace and order;

2. Measure its efficiency by the absence of crime and disorder and
by community engagement;
3. Put as its highest priority whatever problem that disturb most the
community;
4. Measure its effectiveness through public cooperation;
5. Deal specifically on community problems and concerns;
6. Make community service a vital function and great opportunity;
and
7. Instill among personnel that the police are the community and
the community are the police.

Community and Service-Oriented Policing System (CSOPS)

 MOBILIZATION
The police must identify all of the
stakeholders and resources and
bring them to the table.
Look both internally and externally.
The police serve as a catalyst to
drive them to action.

Community and Service-Oriented Policing System (CSOPS)

 THE CSOPS OBJECTIVES:

 establishment of a coordinative
and cooperative mechanism
through a triumverate composed
of the LCEs, police and citizenry

Community and Service-Oriented Policing System (CSOPS)

64
 THE CSOPS OBJECTIVES:

 transform police officers into community

leaders by shifting their mind set from
reactive law enforcers to proactive law
enforcers not only to prevent and solve
crime and ensure public safety but also
strengthen LGUs capability to deliver basic
services in coordination and cooperation
with the citizenry and other allied LEAs and
enable communities to achieve socio-
economic development.

Community and Service-Oriented Policing System (CSOPS)

 Strategic Change Agenda
SUBJECT FROM TO
law enforcer
POLICE law enforcer and community
OFFICER leader

law enforcement
law enforcement for peace and
POLICE MINDSET to prevent and solve
community
crime development

center for law center for peace and

POLICE STATION enforcement community
development
 Strategic Change Agenda
SUBJECT FROM TO

LGU and police force

subject to local
POLICE FORCE partisan politics as partners in
community
development

STAKEHOLDERS separate/individualiz integrated programs

(NAPOLCOM, PNP, and shared resources
LGU, CITIZENRY)
ed programs
 THE CSOPS OBJECTIVES:

 systematize NAPOLCOM's deputation of

LCEs by clearly defining their roles as they
relate to the community and service-
oriented PNP to allow the PNP and LGU to
work hand in hand in addressing local
development concerns through a system of
program complementation and resource
sharing.

Community and Service-Oriented Policing System (CSOPS)

 NAPOLCOM M.C. No. 2015-003
Additional functions and duties of LCEs as
NAPOLCOM Deputies)

- Formulate and adopt effective mechanisms for

the coordination, cooperation and consultation
involving the local executives, citizenry and LEAs
under RA 6975 consistent with and in pursuance
of the CSOPS under NAPOLCOM RN 2015-342
and such other NAPOLCOM issuances as may
promulgated

Community and Service-Oriented Policing System (CSOPS)

 - Formulate and pursue a 3-year, term-based,
POPS Plan following the guidelines and policies
of the DILG, and within the period prescribed by
the latter, which shall be incorporated in the
Comprehensive Development Plan of the LGU

- Convene the POC quarterly or as often as the

need arises and submit semestral POC
accomplishment report, following the guidelines
and policies of the DILG

Community and Service-Oriented Policing System (CSOPS)

Community and Service-Oriented Policing System (COPS)
A. IMPROVED POLICE SERVICE DELIVERY:
Role of the PNP:
The City/Municipal Police Station, through the Chief of Police,
shall:
a. Initiate the coordination with the Mayor, other local excutives
and members of the citizenry.
b. In coordination with the NAPOLCOM Regional Director, orient the
Mayor, local executives and members of the community on the
CSOP system and encourage their support.
c. Consult all stakeholders in identifying problems in the
community.
d. With the help of other stakeholders, develop strategies to
address the identified community problems.

Community and Service-Oriented Policing System (CSOPS)

A. IMPROVED POLICE SERVICE DELIVERY:
Role of the PNP:

e. Based on the consultations, prepare the CSOP system's

programs and activities and input these to the Integrated
Area/Community Public Safety Plan (IA/CPSP).
f. Present the IA/CPSP to the Mayor and the Peace and Order
Council (POC).
g. Together with the CSOP Triumverate, implement the CSOP
system's programs and activities.
h. Plan and conduct periodic review and assessment of police
and CSOP programs.

Community and Service-Oriented Policing System (CSOPS)

B. SUPPORTIVE LOCAL EXECUTIVES:
Role of the Local Chief Executives:

The Local Chief Executives shall:

a. Formulate and adopt effective mechanisms for the

coordination, cooperation and consultation involving the local
executives, citizenry and law enforcement agencies.
b. Provide inputs and ensure assistance and support to the
IA/CPSP as recommended by the Chief of Police.
c. Formulate and pursue a 3-year term Peace and Order Public
Safety (POPS) Plan in accordance with the prescribed
guidelines which shall be incorporated in the Comprehensive
Development Plan (CDP) of the local government.

Community and Service-Oriented Policing System (CSOPS)

B. SUPPORTIVE LOCAL EXECUTIVES:
Role of the Local Chief Executives:
d. Convene and steer the POC to review, update and approve
the IA/CPSP and ensure its integration with the POPS
Plan and monitor its implementation.
e. Supervise the City/Municipal POC to gather data, analyze,
draft and update the local plans.
f. Mandate the full cooperation of all partner
agencies/organizations in meetings, trainings and
serminars.
g. As prescribed by law, fund and implement the CSOP
programs, projects, services and activities especially
those included in the POPS Plan.

Community and Service-Oriented Policing System (CSOPS)

B. SUPPORTIVE LOCAL EXECUTIVES:
Role of the Local Chief Executives:
h. Facilitate the implementation, monitoring and evaluation
activities of the CSOP programs and projects.
i. Designate necessary personnel and mobilize other
resources to ensure successful implementation of CSOP.
j. Implement information, education and communication
(IEC) activities for the effective implementation of the
CSOP PPAs.
k. Coordiante with NAPOLCOM RO/PO on all CSOP-related
activities.
l. Perform such other additional functions and duties as may
be duly authorized.

Community and Service-Oriented Policing System (CSOPS)

B. SUPPORTIVE LOCAL EXECUTIVES:
Role of the CPOCs/MPOCs:
a. Fully participate in conferences and trainings on CSOP and
POPS Planning.
b. Participate as needed in CSOP consultations.
c. Coordinate with communities/barangays for data-gathering
and action planning.
d. Assist in the implementation of the CSOP activities.
e. Ensure the inclusion of CSOP strategies, or PPSAs in the
POPS Plan.
f. Monitor the implementation of POPS Plan including CSOP
PPSAs.

Community and Service-Oriented Policing System (CSOPS)

C. STHRENGTHENED COMMUNITY
PARTNERSHIPS
The citizenry shall be expected to:
a. Provide data, information and inputs to the police and
local executives on problems, issues and concerns in their
locality.
b. Mobilize and orgranize volunteers as force multipliers who
can assist in intelligence information gathering, incident or
crime reporting, neighborhood watch or ronda system,
medical and traffic assistance, and emergency and
disaster response.
c. Share resources and assist in the implementation of CSOP
PPSAs.

Community and Service-Oriented Policing System (CSOPS)

79
CSOP
IA/CPSP
PLAN

80
81
82
83
 Sources:

Handbook: Implemeting Guidelines for City/Municipal

Community and Service-Oriented Police System
COPS Framework, Dir. Myrna Medina, CPCS
NAPOLCOM PGS Overview, VCEO Eduardo U. Escueta
DILG and NAPOLCOM Issuances
Planning Guidebook on Peace and Public Safety (POPS)
Plan, DILG (CY 2016)
www.cops.usdoj.gov/Publications/
www.cjcenter.org/trcpi/doc/training_resource_library/

Community and Service-Oriented Policing System (COPS)

 National Police Commission
“Ang Bayang may Katahimikan ay Bayang may Kaunlaran”

THANK YOU!