Welcome To Strategic Management: My Name Is Ray Van Ness Please Call Me " "
Welcome To Strategic Management: My Name Is Ray Van Ness Please Call Me " "
Strategic Management
BMGT 682
6. COMMUNICATION SKILLS
Practice communicating financial information
Practice communicating strategies
Practice capturing and maintaining the attention of others
7. POWERS OF PERSUASION SKILLS
Effective managers must develop strong persuasion skills
Aristotle, the Greek philosopher, identified three methods of persuasion and effective managers
have mastered each:
Logos = Persuasion by REASONING
Pathos = Persuasion by EMOTIONAL APPEAL
Ethos = Persuasion by CHARACTER
You are encouraged to practice each of these persuasion skills
Course Purposes and Objectives
CRITICAL THINKING
To create an environment that supports critical thinking and encourages
creative problem solving
CREATIVE TENSION
To provide an environment where differing opinions are seen as a valuable and
productive source for CREATIVE TENSION.
Thought: You learn more from the person who disagrees with you than from the
one who agrees.
SKILLS & TOOLS
To add to your arsenal of management skills and abilities.
PEER LEARNING
To support and encourage the process of peer-to-peer (coworker) learning.
Thought: Asking for and listening to opinions of coworkers offers not only a rich
opportunity for learning but also the likely benefit of endearment.
EFFECTIVE EXPRESSION & PERSUASION
To encourage and support the practice of expressing appropriate personal
opinions, thoughts, concerns, and ideas in a persuasive manner.
Syllabus: Distribution & Discussion
Syllabus -- click
Formation of 6 Teams
Teams 2, 3, 4, & 5: Read Chapter 2 in the text AND read Case 10 – page C-140)
A company’s answer to
“How it will we get there?” is its strategy
Consists of Management’s
competitive moves and business approaches
Combines
planning, decision-making, and actions
CONSERVATIVE
(primary goal: avoid risks; minimize confrontations with strong
competitors)
How to grow the business
Strategy
How to please customers is HOW
to . . .
How to outcompete rivals
How to manage each functional division
(R&D, production, marketing, HR, finance, and so on)
3. Narrow market niche (Advantage: able to satisfy the need and desires of
customers within a micro market)
(Antique Car parts companies)
4. Developing superior expertise and resources (Advantage: able to make it
difficult for competitors to replicate products or services)
(Microsoft)
2 and 4 are very closely related
Strategies are always works in progress…
In summary,
Strategic planners think, plan, and act…. Now it’s your turn…
Movie, Meeting, Closing comments