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Intercultural Communication

Intercultural communication involves interactions between people from different cultures. It can be influenced by factors like nationality, ethnicity, religion, and sexual orientation. Understanding cultural differences, like the meaning of gestures, is important for effective intercultural communication. Developing cultural sensitivity and avoiding assumptions is key.

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Eazthaeng Dharleng Lepzo
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131 views

Intercultural Communication

Intercultural communication involves interactions between people from different cultures. It can be influenced by factors like nationality, ethnicity, religion, and sexual orientation. Understanding cultural differences, like the meaning of gestures, is important for effective intercultural communication. Developing cultural sensitivity and avoiding assumptions is key.

Uploaded by

Eazthaeng Dharleng Lepzo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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D_v_r_e S____t_

c __ __ __ __ __ __ __ __ __ __ __ __
Intercultural Communication
Happens when individuals interact, negotiate,
and create meanings while bringing in their
varied cultural backgrounds. (Ting-Toomey,
1999)
Pertains to communication among people
from different nationalities ( Gudykunst, 2003)
 influenced by different ethnicities, religions,
and sexual orientations.
Sending and receiving messages across languages and
cultures
For Sale: Fake Money Marker for only P800.00
Cultural Collisions
Meaning of Nodding
Indian subcontinent, Iran, most of Europe, Latin America, and yes
North America
Greece, Lebanon, Syria, Palestine, Turkey, Macedonia, Bulgaria, disagreement
Albania

Kissing the cheek is a very common form of greeting in Southern Europe and
Latin America. Sometimes both cheeks are kissed; sometimes only one cheek is
touched lightly by the lips.

In Southeast Asia and any other country influenced by Muslim or Hindu culture,
cheek kissing — especially a woman — is offensive and must be avoided.

Most Arabian men only touch other men — not women — when they greet each
other or hold hands
Developmental Model of Intercultural
Sensitivity
Six stages how people experience cultural
differences:
1. Denial- the individual does not recognize
cultural differences
2. Defense- the individual starts to recognize
cultural differences and is intimidated by
them, resulting in either a superior view on
own culture or an unjustified high regard for
the new one
3. Minimization- although individuals see cultural
differences, they bank more on the universality of
ideas rather than on cultural differences
4. Acceptance- the individual begins to appreciate
important cultural differences in behaviors and
eventually in values
5. Adaptation- the individual is very open to world
views when accepting new perspective
6. Integration- individuals start to go beyond their
own cultures and see themselves and their actions
based on multifarious cultural viewpoints
Characteristics of Competent
Intercultural Communicators
1. Flexibility and the ability to tolerate high levels
of uncertainty
2. Reflectiveness or mindfulness
3. Open-mindedness
4. Sensitivity
5. Adaptibility
6. Ability to engage in divergent thinking and
systems-level thinking
7. politeness
Do’s and Don’ts in Intercultural
Communication
1. Be sensitive to the religious practices of
others
2. Investigate their culture’s perception
3. Challenge gender norms
4. Avoid generalization about the certain groups
5. Avoid assumptions, jokes which are
misunderstood
6. avoid using slangs or idioms
Read each statement in the next
slide. If it displays bias or insensitivity,
write the group /element being
represented ( gender, social status,
age, religion, culture). If not, write
“ok”.
1. You won’t understand if I explain; you are much too
young.
Ans. Age
2. Don’t buy those shades; only low-class people wear
those.
Ans. Social status
3. My belief is the absolute truth. Other religions simply
got it wrong.
Ans. Religion
4. You are the youngest person in the family, but I trust
that you can handle the situation well.
Ans. Ok
5. Women employee must wear their ID at all times.
Ans. gender
Evaluation:
Choose at least one product to sell online. Your
strategies in selling must carefully consider
sensitivity to gender, culture, age, social status,
and religion. Each element must be given
emphasis. You will be graded based on the likes
and comments you will get on your post.
Thank you!

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