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Human Resource 1

The document provides an overview of human resource management practices at Clarks Group of Hotels. It discusses the company's vision of expanding to 100 hotels globally and its mission of providing excellent hospitality. It outlines the company's hierarchy and departments, including operations, HR, finance, security, and engineering. It then describes the recruitment and selection process, including internal and external recruitment methods, screening steps like background checks and interviews, and finalizing offers. It also summarizes the training process managed by HR, including needs analysis, reporting, and a typical 6 month training period. Finally, it discusses performance appraisal, where employees are evaluated after training, incentives are provided based on monthly or quarterly performance, and promotions may be given based on

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saarthak srivastava
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13 views

Human Resource 1

The document provides an overview of human resource management practices at Clarks Group of Hotels. It discusses the company's vision of expanding to 100 hotels globally and its mission of providing excellent hospitality. It outlines the company's hierarchy and departments, including operations, HR, finance, security, and engineering. It then describes the recruitment and selection process, including internal and external recruitment methods, screening steps like background checks and interviews, and finalizing offers. It also summarizes the training process managed by HR, including needs analysis, reporting, and a typical 6 month training period. Finally, it discusses performance appraisal, where employees are evaluated after training, incentives are provided based on monthly or quarterly performance, and promotions may be given based on

Uploaded by

saarthak srivastava
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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HUMAN RESOURCE

MANAGEMENT

PRESENTED BY :-

HARSHITA SRIVASTAVA
MANVIKA JAISWAL
POORNIMA GUPTA
PRAKHAR GUPTA
RACHIT BAJPAI
SAARTHAK SRIVASTAVA
CLARKS GROUP OF HOTELS
VISION
• With a clear vision of expanding to 100 hotels and
establishing a leading global presence by offering consistent
and world class services at business and leisure destinations.

MISSION
• With a clear mission to providing our guest both business
and leisure travelers with impeccable hospitality, comfort
and convenience at an unsurpassed value while ensuring
complete customer satisfaction.
HEIRARCHY
CLARK AWADH
HOTEL

NON OPERATIONS
OPERATIONS

HR FOOD and
beverages Finance security

Engineering
Front office House keeping administration
maintenance
Recruitment and selection

Promotion
Internal

Recruitment Transfer

External

Campus

Employment Advertisement Social media


agenesis
SELECTION PROCESS

TELEPHONIC OR BACKGROUND ACCOMODATIO


SKYPE CHECK N

OFFER
ONE TO ONE CROSS CHECK
APPOINTMENT

SALARY
PSYCHOMATRICS INDUCTION
NEGOTIATION
TRAINING PROCESS

• This task is performed by HR department.


• Soft HR is responsible for TNI analysis (training need identification).
• Report and presentation.
• KPI AND KRA are being used.
• 6 month training
PERFORMANCE APPRAISAL

• Employees are evaluated after their training period is over.


• Employees are given incentives on monthly basis or quarterly basis
according to the performance.
• Ratings are given to the middle and higher levels employees and
accordingly bonus and increments are provided.
• Promotions are provided to the employees if they have performed
according to standards consistently .
THANK YOU

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