Defining and Classifying Groups: Group(s)
Defining and Classifying Groups: Group(s)
Group(s)
Two or more individuals interacting and
interdependent, who have come together
to achieve particular objectives.
• Security
• Status
• Self-esteem
• Affiliation
• Power
• Goal Achievement
E X H I B I T 7–1
The Five-Stage Model of Group Development
Forming Stage
The first stage in group development, characterized
by much uncertainty.
Storming Stage
The second stage in group development,
characterized by intragroup conflict.
Norming Stage
The third stage in group
development, characterized
by close relationships and
cohesiveness.
…Group Development (cont’d)
Performing Stage
The fourth stage in group development, when the
group is fully functional.
Adjourning Stage
The final stage in group
development for temporary
groups, characterized by
concern with wrapping up
activities rather than
performance.
Stages of Group Development
E X H I B I T 7–2
An Alternative Model: Temporary Groups with
Deadlines
Punctuated-
Equilibrium Model
Temporary groups go
Sequence of actions:
through transitions
between inertia and 1. Setting group direction
activity. 2. First phase of inertia
3. Half-way point transition
4. Major changes
5. Second phase of inertia
6. Accelerated activity
The Punctuated-Equilibrium Model
E X H I B I T 7–3
Dynamics of Informal Group
Norms:
• Group members work together for the survival and to
achieve the common group goal.
• Group members can anticipate the behavior of the other
member, as they are very familiar with the group norms.
• Group member must have to behave in such a way so
that the image of the group is restored.
• Group members should have to value the norm of their
group.
Dynamics of Informal Group (Cont.)
Roles:
1. Shaper: who makes the group action oriented.
2. Planner: Who brings creative ideas.
3. Monitor: Who evaluates the feasibility of the ideas.
4. Implementer: Who takes practical and efficient action.
5. Team worker: Who solves the conflict among the members.
6. Coordinator: Who organizes the effort of other members.
7. Finisher: Who provides final touches in the total work
8. Resource investigator: Who builds good relation with the outsider in
order to get resources or inputs.
9. Specialist: Who offers specialized knowledge.
Dynamics of Informal Group (Cont.)
Management of Informal Organization:
• Informal groups are quite powerful and influential.
• As the group members interact with each other, they have
co-operation, which leads to cohesiveness and powerful entity.
Work Group:
“A group that interacts primarily to
share information and to make
decisions to help each member
perform within his or her area of
responsibility.”
Work Team
“ A group whose individuals
efforts results in a performance
that is greater than the sum of
those individual inputs.”
Types of Work Team
Problem Solving Team:
Team members meet for a specific number of hours per week to discuss
various ways of improving quality, efficiency and the environment of the
work. Such team generally consists 5-12 members.
Cross-Functional Teams:
Consists of members of same hierarchical level, but from different
functional areas. These members meet together to achieve a specific
goal.
Group Decision-Making Techniques
Interacting Groups
Typical groups, in which the members interact with
each other face-to-face.
Brainstorming
An idea-generation process that specifically
encourages any and all alternatives, while
withholding any criticism of those alternatives.
Electronic Meeting
A meeting in which members
interact on computers, allowing
for anonymity of comments and
aggregation of votes.