Decision-Making Techniques: Traditional and Modern Techniques
Decision-Making Techniques: Traditional and Modern Techniques
Modern Techniques
• Modern business is facing drastic changes in working. The decision-making is becoming more and more complex these
days. The changing and challenging business environment requires special attention for decision making process.
• Some techniques followed at present are discussed as follows:
• (a) Heuristic Techniques:
• This technique is based on the assumption that in a complex and changing business situation strategic problems cannot
be solved by applying rational and scientific techniques. In an uncertain environment and conflicting interests the
problem will have to be fragmented into small components for taking a realistic view.
• By splitting the problem into small parts and analyzing each part separately, a decision can be reached. It is a trial and
error method based on rules of thumb. Heuristic techniques are developed by managers to deal with various
components at different stages. Computers can easily be used for solving complex and strategic problems. This
technique is a more refined way of trial and error method because it is developed by applying analytical and creative
approach.
• (b) Participative Decision-Making:
• It is method of applying democratic means for decision making process. In traditional managerial techniques, decisions
are taken at top levels of management and these are intimated to lower levels for implementation. In participative
decision-making, employees at various levels are involved in making various decisions. When subordinates are made a
part of decision making, it not only helps in getting the advantage of their practical experience but also helps in
implementing decisions properly. The subordinate staff feels motivated and encouraged and takes active interest in the
working.