Training

TrainingCatalogue
Catalogue
Products & Services – Training & Workshop
No Training Participant Duration
Staff, Supervisor, Frontline Manager, General
Learning Method: 1
Lean
Manufacturing
Manager for Manufacturing Industry 2 days

Staff, Supervisor, Frontline Manager, General

2 Lean Services Manager for Service Industry 2 days

 Theoretical 3
Six Sigma Green
Staff, Supervisor, Frontline Manager, General
Manager for all Industry 6 Days
belt
Presentation 35% Staff, Supervisor, Frontline Manager, General
4 Six Sigma Black belt Manager for all Industry 6 days

Staff, Supervisor, Frontline Manager, General

Lean Warehouse
5 Manager for all Industry 2 Days
Management

 Practical Exercise 35% 6 Lean Supply chain

Staff, Supervisor, Frontline Manager, General
Manager for all Industry 2 days

Staff, Supervisor, Frontline Manager, General

7 Balance Score card Manager for all Industry 4 days

Staff, Supervisor, Frontline Manager, General

8 Design SOP & KPI Manager for all Industry 4 days

Staff, Supervisor, Frontline Manager, General

 Game Simulation 30% 9
Finance for Non
Finance Manager
Manager for all Industry 2 days

Staff, Supervisor, Frontline Manager, General

Product/service
10 Manager for all Industry 2 days
design and costing
ListProducts & Services – Training & Workshop
of Public Training
No Training Participant Duration No Training Participant Duration
Staff, Supervisor, Frontline Manager, General Staff, Supervisor, Frontline Manager, General
Industrial Costing &
11 Manager for all Industry 2 days 20 QCC Manager for all Industry 2 days
Improvement
Staff, Supervisor, Frontline Manager, General Staff, Supervisor, Frontline Manager, General
12 TPM Manager for Manufacturing Industry 3 days 21 QC 7 Tools Manager for all Industry 2 days

Staff, Supervisor, Frontline Manager, General

Staff, Supervisor, Frontline Mananger all
13 5S leadership 2 days 22 Toyota Way Manager for all Industry 2 days
Industry
7 Essential skill for Staff, Supervisor, Frontline Manager, General
Staff, Supervisor, Frontline Mananger all
14 Supervisor 2 days 23 PDCA Manager for all Industry 2 days
Industry
Leadership
Problem Solving Staff, Supervisor, Frontline Manager, General Project Staff, Supervisor, Frontline Manager, General
15 and Decision Manager for all Industry 2 days 24 Management Manager for all Industry 2 days
making fundamental
Staff, Supervisor, Frontline Manager, General Staff, Supervisor, Frontline Manager, General
Marketing
16 Scrum basic Agile Manager for all Industry 1 days 25 Manager for all Industry 2 days
Facebook
Staff, Supervisor, Frontline Manager, General Staff, Supervisor, Frontline Manager, General
IoT, Big Data,
17 Business Incubator Manager for all Industry 2 days 26 Manager for all Industry 2 days
Automation
Staff, Supervisor, Frontline Manager, General Staff, Supervisor, Frontline Manager, General
Marketing in digital
18 Manager for all Industry 2 days 27 Basic Programmers Manager for all Industry 2 days
area
Staff, Supervisor, Frontline Manager, General Staff, Supervisor, Frontline Manager, General
Basic web and data
19 TQM Manager for all Industry 2 days 28 Manager for all Industry 2 days
base programing
1.Lean Manufacturing To Faced Industry 4.0
Maximize your Manufacturing Operation Performance
Overview
What the Benefit of Implementing Lean for
Lean has the ability to address a wide range of problems faced by service Services/Transactional Industry?:
organizations, such as complexity reduction, sales force productivity
enhancement, operations risk control, cost leadership, combining scale  Improved Customer Satisfaction (Internal & External)
with flexibility, service excellence and improving employee morale and  Improved Work flow and Lead time reduction up to 30%
involvement. Service organizations worldwide are beginning to realize  Improved Productivity up to 30%
that only those organizations that are efficient and able to meet the  Improved Quality of Service
changing needs of customers will survive the fierce competition of the  Reduced overall Manufacturing costs up to 20%
marketplace. Adopting Lean puts anyone in a position more likely to  Reduce Change Overtime
build an intimate relationship with customers and build a foundation of  Better teamwork and Employee Engagement
operational excellence  Organized workplace – Space Optimization

Program Objective

 Participant clear understanding of the fundamental

principles behind Lean Manufacturing environment
 Understand Value, Waste, and how customers define Value
 Able to identify and remove waste, and streamline process
 Enable participants to plan a practical route for the
Implementation of Lean in a manufacturing
environment
Lean Manufacturing To Faced Industry 4.0
Program

 Lean Thinking Overview- Cost, Quality, Delivery

 8 Waste, Irregularity, Overburden in Process
 6S - Workplace Organizing for better productivity
 Value Stream Mapping
 Push vs Pull system - One Piece flow
 Total Preventive Maintenances (TPM)
 Visual Management - Control and audit
 Standard Work – Takt Time, Cycle time, Lead Time,
Throughputs, Load balancing
 Value analysis : Red and Green analysis
 Problem Solving - Why Analysis
 Kaizen Blitz
 Gemba – Lean Leadership
 Manufacturing Industry journey to face Industry 4.0 challenges

Participants

 Staff, Supervisor, Frontline Manager, Manager and General

Manager for Manufacturing Industry
 skills and tools that can be used in their daily jobs.
 Conduct Training 2 day
2. Lean Service for Industry
Maximize your Manufacturing Operation Performance
4.0
Objective What the Benefit of Implementing Lean for
Services/Transactional Industry?:
Lean Services :
Lean has the ability to address a wide range of problems faced by
service organizations, such as complexity reduction, sales force  Improved Customer Satisfaction (Internal & External)
productivity enhancement, operations risk control, cost leadership,  Improved Work flow and Lead time reduction up to 30%
combining scale with flexibility, service excellence and improving  Improved Productivity up to 30%
employee morale and involvement. Service organizations worldwide  Improved Quality of Service
are beginning to realize that only those organizations that are  Reduced overall Manufacturing costs up to 20%
efficient and able to meet the changing needs of customers will  Reduce Change Overtime
survive the fierce competition of the marketplace. Adopting Lean  Better teamwork and Employee Engagement
puts anyone in a position more likely to build an intimate  Organized workplace – Space Optimization
relationship with customers and build a foundation of operational
excellence

Program me

Participant clear understanding of the fundamental

principles behind Lean Manufacturing environment
Understand Value, Waste, and how customers define Value
 Able to identify and remove waste, and streamline process
 Enable participants to plan a practical route for the
Implementation of Lean in a manufacturing
environment
2. Lean Service for Industry 4.0
Program

 Lean Thinking Overview- Cost, Quality, Delivery

 Understanding your Customer – VOC,
Segmentation, Quality, KANO Modelling
 8 Waste, Irregularity, Overburden in Process
 6S - Workplace Organizing for better productivity
 Value Stream Mapping
 Push vs Pull system - One Piece flow
 Visual Management - Control and audit

 Standard Work – Takt Time, Cycle time, Lead Time,

Throughputs, Load balancing
 Value analysis : red and green analysis
 Problem Solving - Why Analysis
 Kaizen Blitz
 Gemba – Lean Leadership
 Services Industry journey to face Industry 4.0 challenges

Participants
 Staff, Supervisor, Frontline Manager, General
Manager for Service industry (IT, Financial, Supply
chain/Logistics, Retails, Distributors, Healthcare )
Training Duration 2 Days
3. Six Sigma Green Belt
Objective
Characteristics
 Create a “speak with data” culture
 Put a greater rigor in project execution  Staff, Supervisor, Frontline Manager, Manager and General
 Introduce tools to improve ability to address complex Manager for Manufacturing Industry
problems  skills and tools that can be used in their daily jobs.
 Develop a common methodology for delivering and
coaching improvement action
Green Belt training
Orange Belt training For a business problem/opportunity
dealing with a recurring process/product
For a business problem/opportunity requiring advanced data analysis.
dealing with a specific/one-time
occurring situation which requires
rigorous design and execution.
> Training duration : 2*4 days
 Training duration : 2*3 days
 Learning objectives > Learning objectives
• Six Sigma DMAIC* methodology
 Six Sigma DMAIC* methodology
• Customer-driven design
 Data analysis tools and techniques
• Project Management rigor  Improvement plan aiming to address
• Change Management practices root causes

D EFINE : what is my business problem?

M EASURE : what is the size of the problem?
A NALYSE : what are the root causes of this problem?
I MPROVE : what actions can we take to eliminate or reduce those causes?
CONTROL : how these actions have actually reduced the size of the problem?
4. Six Sigma Black Belt
Objective What the Benefit of Implementing Six Sigma in
Operation, Services/Transactional Industry?:
Six Sigma Green Belt training are as follows:
 Change Management  Improved Customer Satisfaction (Internal & External)
 Project charter, Voice Of the Customer (VOC) to Critical-To-Quality (CTQ),  Improved Work flow and Lead time reduction up to 30%
KANO Model, SIPOC diagram  Improved Productivity up to 30%
 Process capability, Segmentation and Stratification, Sampling strategy  Improved Quality of Service
 Measurement System Analysis  Reduced overall Manufacturing costs up to 20%
 Box Plot, Rolled Throughput Yield (RTY), Process Map  Reduce Change Overtime
 Pareto, Concept of LEAN, Hypothesis Testing  Better teamwork and Employee Engagement
 Correlation, Mistake-proofing, FMEA  Organized workplace – Space Optimization
 Process Management Charts, Statistical Process Control (SPC)
 Fishbone Diagram, Data Collection Plan (DCP), Normality study
 Run Chart, Control Chart, Regression

Participants

 Staff, Supervisor, Frontline Manager, General

Manager for Service industry (IT, Financial, Supply
chain/Logistics, Retails, Distributors, Healthcare )
Training Duration 6 Days
5 Design Lean Warehouse Operation
Maximize your Warehouse Operation Performance
and Performances
Program me
Objective
 Participant clear understanding of the fundamental Lean Thinking Overview- Cost, Quality, Delivery
 principles behind Lean in a service or transactional  8 Waste, Irregularity, Overburden in Process
 environment  6 Type of Inventory Cost
 Understand Value, Waste, and how customers define Value  Purchasing, Order, Carrying, Shrinking, Stock out, Quality cost
 Able to identify and remove waste, and streamline process  Demand and Supply Planning
 Enable participants to plan a practical route for the  Planning Receiving
 Implementation of Lean in a service / transactional  Preparation
 environment  Delivery
What the Benefit of Implementing Lean  3 Method control Inventory
Warehouse for Organization ?:  EOQ (Economic Order Quantity)
 ROP (Re order Point)
 Improved Customer Satisfaction (Internal & External)  ABC Analysis
 Improved Work flow and Lead time reduction up to 50%
 Improved Productivity up to 50%
Industrial Engineering Design
 Layout and Flow,
 Improved Quality of Service  Storage and Handling Strategy,
 Reduced overall operating costs up to 30%  Standardize Work
 Reduce paperwork up to 70%  Streamline Organization
 Better teamwork and Employee Engagement  IT and Administration System
 Organized workplace – Space Optimization  ERP/ Warehouse Management/Transport Management System
 Barcode, RFID
Participants  Manual administration activity

 Staff, Supervisor, Engineer, Frontline Manager, Manager and

• Management Control System
• Warehouse KPI
General Manager for Manufacturing Industry • Visual Management
 skills and tools that can be used in their daily jobs. • Audit
 Duration Training 2 days
6 Lean Supply Chain to Faced Industry 4.0
Maximize your Supply chain Performance
Program me
Objective
 Lean supply chain management is not exclusively for those Lean Thinking Overview- Cost, Quality, Delivery
companies who manufacture products, but by businesses who  8 Waste, Irregularity, Overburden in Process
want to streamline their processes by eliminating waste and non-  6 Type of Inventory Cost
value added activities. Companies have a number of areas in their  Purchasing, Order, Carrying, Shrinking, Stock out, Quality cost
supply chain where waste can be identified as time, costs, or  Demand and Supply Planning
inventory.  Planning Receiving
 Preparation
 Delivery
What the Benefit of Implementing Lean  3 Method control Inventory
Warehouse for Organization ?:  EOQ (Economic Order Quantity)
 ROP (Re order Point)
 Improved Customer Satisfaction (Internal & External)  ABC Analysis
 Improved Work flow and Lead time reduction up to 50%
 Improved Productivity up to 50%
Industrial Engineering Design
 Layout and Flow,
 Improved Quality of Service  Storage and Handling Strategy,
 Reduced overall operating costs up to 30%  Standardize Work
 Reduce paperwork up to 70%  Streamline Organization
 Better teamwork and Employee Engagement  IT and Administration System
 Organized workplace – Space Optimization  ERP/ Warehouse Management/Transport Management System
 Barcode, RFID
Participants  Manual administration activity

 Staff, Supervisor, Engineer, Frontline Manager, Manager and

• Management Control System
• Warehouse KPI
General Manager for Manufacturing Industry • Visual Management
 skills and tools that can be used in their daily jobs. • Audit
 Duration Training 2 days
7 Balance Scorecard 8.Design SOP
Objective Objective
To ensure long-term flexibility and survival, an organization needs to  set of step-by-step instructions compiled by an organization to
prepare for the future. help workers carry out complex routine operations.
The balanced scorecard managing system “maps an organization's  SOPs aim to achieve efficiency, quality output and uniformity of
strategic objectives into performance metrics in four perspectives: performance, while reducing miscommunication and failure to
 Financial, comply with industry regulations
 Internal processes
 Customers Program me
 Learning and growth,”
 Procedure
Program me
 Work method statement
 Strategy Mapping  Safe Work Procedure
 Measure & Setting business aligned objective  Checklist
 Producing Individual Development plans  Operational research
 Review Performance  Quality control
 Giving Feedback  Rules of engagement

Characteristics Characteristics

 Workshop facilitated by internal HR trainers. Participants leave  Workshop facilitated by internal HR trainers. Participants leave
the seminar with practical the seminar with practical
 skills and tools that can be used in their daily jobs.  skills and tools that can be used in their daily jobs.
 All managers with people  All managers with people
 management responsibilities  management responsibilities
9 Finance for non Finance Manager
10 Product /Service Design Costing
10 Industrial Costing & Improvement
12. Total productive Maintenance (TPM)
Objective
 The goal of TPM is the continuous improvement of equipment
effectiveness through engaging those that impact on it in small
group improvement activities.
 The key operational activities of the quality management system.
In order for TPM to be effective, the full support of the total
workforce is required. This should result in accomplishing the
goal of TPM: "Enhance the volume of the production, employee
morale and job satisfaction
 The main objective of TPM is to increase the Overall Equipment
Effectiveness (OEE) of plant equipment.

Program me
 Initial evaluation of TPM level,
 Introductory Education and Propaganda (IEP) for TPM,
 Formation of TPM committee,
Characteristics
 Development of master plan for TPM implementation,
 Stage by stage training to the employees and stakeholders on all  Workshop facilitated by internal HR trainers. Participants leave
eight pillars of TPM, the seminar with practical
 Implementation preparation process,  skills and tools that can be used in their daily jobs.
 Establishing the TPM policies and goals and development of a  All managers with people
road map for TPM implementation.  management responsibilities
13. 5 S Leader Ship
Objective
 Lean 5S Visual Workplace Organization is a workplace
organization methodology to improve productivity, through
eliminating waste, and Quality, through reducing variation
 The 5S Visual Workplace Organization methodology also
facilitates a structured dialog about standardization which builds
a clear understanding, between employees, of how work should
be done

Program me

Critical Success Factors for an effective 5S Visual Workplace

Organization implementation are:
• Have a Plan !!!
• Leadership - Drive it from the top and Walk the Talk
• Employee Involvement – Establish 5S Action Teams and each Characteristics
shift should end their day with area housekeeping
• Focus - Establish 5S Focus Areas with employee ownership  Workshop facilitated by internal HR trainers. Participants leave
• No Sacred Cows – 5s is not just about the production floor. the seminar with practical
Include warehouses, supply closets, office desk, …  skills and tools that can be used in their daily jobs.
• Organize & Beautify – Paint is an inexpensive and terrific tool for  All Leader staff, Supervisor and managers with people
supporting a 5S implementation management responsibilities
• Accountability - Hold teams accountable to area requirements
• Evaluate & Improve – Perform weekly audits with 5S Team
Leaders in each focus area. Post scores.
• Make it Fun and Celebrate Progress
14. 7 Essential Skill for Supervisor Leader
Ship
Objective Program me

 Make clear the difference between Leadership & Management Highly participative seminar with emphasis on people management
 Highlight the Leadership Model, the Way & show how it links including practical & interactive work and Myers Briggs Type
 to the general concept of Leadership Indicator (used to give an understanding of personality differences).
 Encourage creative thinking and strong communication  This tool provides a framework for reading human
 Provide an insight into working across cultures behavior/personality
 Develop an awareness of people skills  and the ways to influence it.
 Build a motivating experience that will continue into the work  Participants leave the seminar with practical tools that
place  can be used straight away in their daily jobs.
 Management of people and associated skills :
 Teamwork, energising, motivation, leadership, active listening,
communication, problem
Characteristics  solving, goal setting, performance management, time
management.
 Vision & communication
 Workshop facilitated by internal HR trainers. Participants leave  exercises.
the seminar with practical  Change & Intercultural skills :
 skills and tools that can be used in their daily jobs.  change & transition management, development planning
 All Leader staff, Supervisor and managers with people
management responsibilities
15. Problem Solving & Decision Marking
Objective Program me

 Make clear the difference between Leadership & Management Highly participative seminar with emphasis on people management
 Highlight the Leadership Model, the Way & show how it links including practical & interactive work and Myers Briggs Type
 to the general concept of Leadership Indicator (used to give an understanding of personality differences).
 Encourage creative thinking and strong communication  This tool provides a framework for reading human
 Provide an insight into working across cultures behavior/personality
 Develop an awareness of people skills  and the ways to influence it.
 Build a motivating experience that will continue into the work  Participants leave the seminar with practical tools that
place  can be used straight away in their daily jobs.
 Management of people and associated skills :
 Teamwork, energising, motivation, leadership, active listening,
communication, problem
Characteristics  solving, goal setting, performance management, time
management.
 Vision & communication
 Workshop facilitated by internal HR trainers. Participants leave  exercises.
the seminar with practical  Change & Intercultural skills :
 skills and tools that can be used in their daily jobs.  change & transition management, development planning
 All Leader staff, Supervisor and managers with people
management responsibilities
16. Coaching Skill (MAP)
Objective Characteristics

 Management & Leadership covers a variety of topics for

 Acquire the know-how and the behaviour needed to enable our
employees who are recently new to the management role to
managers to develop their teams, to manage their performance
better equip them to manage and lead their team
and consider it as their essential responsibility.
 Workshop facilitated by internal HR trainers. Participants leave
 Lots of opportunity to practice coaching skill
the seminar with practical
 skills and tools that can be used in their daily jobs.
Program me  All Leader staff, Supervisor and managers with people
management responsibilities
 Change management
 Personal style development
 Interpersonal communication
 Coaching Skills & fee back
 Coaching techniques and application to management
 Different kinds of motivation factors and techniques to motivate a
team
 The preparation of an individual action plan for each participant
and his team
17. Presentation Skill
Objective Characteristics
 Develop personal presentation skills allowing you to look natural  Highly participative seminar with a lot of practical exercises.
and confident so as to  Presentations are captured on video to encourage self awareness
 make convincing presentations, not relying only on PowerPoint and track improvement
to convey the message and
 its meaning.
 Optimise the image of the speaker using powerful
communication techniques

Program me

 The right way to get the audience’s attention

 A technique for every speaker - The risk of distorting the
message
 Oral expression & taking charge of the space
 The use of note cards
 Construction of the information
 Processing information
 Slides & use of Power Point (including financial presentations)
 Practical exercise - Preparation of a professional presentation
17. Performance Management
Objective Characteristics
 Develop personal presentation skills allowing you to look natural  Highly participative seminar with a lot of practical exercises.
and confident so as to  Presentations are captured on video to encourage self awareness
 make convincing presentations, not relying only on PowerPoint and track improvement
to convey the message and its meaning.
 Optimise the image of the speaker using powerful
communication techniques

Program me

 The right way to get the audience’s attention

 A technique for every speaker - The risk of distorting the
message
 Oral expression & taking charge of the space
 The use of note cards
 Construction of the information
 Processing information
 Slides & use of Power Point (including financial presentations)
 Practical exercise - Preparation of a professional presentation