Data-Driven Management
Data-Driven Management
Niko Simamora
Attributes of Good Metrics
Rose (1995) lists the following attributes of good metrics:
measure performance across time, which shows trends rather than snapshots.
provide direct information at the level at which they are applied. No further
processing or analysis is required to determine meaning.
linked with the organization’s mission, strategies, and actions. They contribute to
organizational direction and control.