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Bachelor of Engineering Technology Major in Computer Engineering

The document discusses several roles in computer engineering technology and information technology fields. It describes the duties of a computer network support specialist which includes maintaining network integrity and security, testing systems, and troubleshooting issues. It also outlines the roles of a computer network architect who designs communication networks, and an IT administrator who installs and maintains systems and software. Finally, it provides details on the job duties and requirements of a system administrator.

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Joshua Zion Olaño
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53 views11 pages

Bachelor of Engineering Technology Major in Computer Engineering

The document discusses several roles in computer engineering technology and information technology fields. It describes the duties of a computer network support specialist which includes maintaining network integrity and security, testing systems, and troubleshooting issues. It also outlines the roles of a computer network architect who designs communication networks, and an IT administrator who installs and maintains systems and software. Finally, it provides details on the job duties and requirements of a system administrator.

Uploaded by

Joshua Zion Olaño
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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BACHELOR OF

ENGINEERING
TECHNOLOGY MAJOR IN
COMPUTER ENGINEERING
TECHNOLOGY
Computer Network Support
Specialist
• Also called technical support specialists
• Computer support specialists provide help and advice to computer users
and organizations.
• Primary duties include maintaining the integrity and security of a
company's network and the systems connected to it.
• Test and evaluate existing network systems
• Perform regular maintenance to ensure that networks operate correctly
• Troubleshoot local area networks (LANs), wide area networks (WANs),
and Internet systems
• Pay attention to customers' descriptions of their computer problems
• Ask customers questions to properly diagnose the problem
• Set up or repair computer equipment and related devices
• Because of the wide range of skills used in different
computer support jobs, there are many paths into the
occupation. A bachelor’s degree is required for some
computer support specialist positions, but an associate’s
degree or postsecondary classes may be enough for others.
• The median annual wage for computer network support
specialists is PHP 250,709.
• Most computer support specialists have full-time work
schedules; however, many do not work typical 9-to-5 jobs.
Because computer support is important for businesses,
support services may need to be available 24 hours a day.
As a result, many support specialists must work nights or
weekends.
Computer Network Architect
• A computer network architect is someone who designs
and builds data communication networks.
• These can include local area networks, wide area
networks, and intranets,
• Which can range from a small connection to a
multinational series of globally distributed
communications systems.
• Have an excellent understanding of an organization’s
business plan so they can design an appropriate
network.
• They typically work with the organization’s CTO
(chief technology officer) to predict where the
organization will most need new networks.
Information Technology
Administration
• Keeping their organization's computer network
up to date.
• Make sure that their system runs smoothly and
efficiently.
• Their tasks
• component installation
• system updates,
• system repairs,
• and system testing.
• update the organization's software regularly.
• backing up data and information relevant to their computer system.
• install security software, such as virus protection and firewalls and run
updates on them on a regular and timely basis.
• troubleshoot network issues.
System Administrator, Computer / Network Salary in
Philippines

• responsible for the maintenance of the technological systems of an


organization.
• requires a B.A. in a field such as computer science or information
technology, and related engineering certifications (for example by
Microsoft or Cisco)
• A system administrator must be flexible
• manage a variety of tasks and problems,
• good troubleshooting skills.
• Communication skills, both verbal and written
• responsible for handling confidential information and data; certain
government positions require a security clearance.
• include a range of hardware, programs, and systems, including standard
Microsoft business software.
• install, configure, maintain, and upgrade Microsoft Windows server
operating systems
• establishing and documenting standards and procedures, maintaining
inventory of technological devices, working with outside vendors, and
maintaining backup systems.
• requires flexibility to coordinate with other schedules and may require
work after normal business hours.
• may be hired directly by an organization to provide service for its
technological needs, or may work for a technology consulting firm
which provides system administration services to a variety of
customers
• responsible for providing customer service to individuals or companies and
helping them troubleshoot technical difficulties.
• Technical support representatives can vary in location, but many work in call
centers.
• Those who take incoming calls assist customers in resolving problems with their
computers, Internet, phones, networks, etc.
• visit the customer directly or communicate via chat or e-mail to troubleshoot
specific problems.
• excellent customer service and problem solving.
• They must be prepared to offer multiple solutions to a single problem and must
be ready to deal with frustrated customers or clients.

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