COBIT
COBIT
Concerns the provision of information through the optimal (most productive and
Efficiency economical) use of resources
Relates to information being available when required by the business process now and
Availability in the future. It also concerns the safeguarding of necessary resources and associated
capabilities.
Deals with complying with those laws, regulations and contractual arrangements to
Compliance which the business process is subject, i.e., externally imposed business criteria as well
as internal policies
COSO
COBIT
ISO 17799
ISO 9000
WHAT ITIL
SCOPE OF COVERAGE
IT Process Capability Maturity Scorecard—Example
IT Process Capability Maturity
Initial Repeatable Defined Managed Optimised
Plan and Organise
PO1 Define a strategic IT plan.
PO2 Define the information architecture.
PO3 Determine the technological direction.
PO4 Define the IT process, organisation and relationships.
PO5 Manage the IT investment.
PO6 Communicate management aims and direction.
PO7 Manage IT human resources.
PO8 Manage quality.
PO9 Assess and manage risks.
PO10 Manage projects.
Acquire and Implement
AI1 Identify automated solutions.
AI2 Acquire and maintain application softw are.
AI3 Acquire and maintain technology infrastructure.
AI4 Enable operation and use.
AI5 Procure IT resources.
AI6 Manage changes.
AI7 Install and accredit solutions and changes.
Deliver and Support
DS1 Define and manage service levels.
DS2 Manage third-party services.
DS3 Manage performance and capacity.
DS4 Ensure continuous service.
DS5 Ensure systems security.
DS6 Identify and allocate costs.
DS7 Educate and train users.
DS8 Manage service desk and incidents.
DS9 Manage the configuration.
DS10 Manage problems.
DS11 Manage data.
DS12 Manage the physical environment.
DS13 Manage operations.
Monitor and Evaluate
ME1 Monitor and evluate IT performance.
ME2 Monitor and evaluate internal control.
ME3 Ensure compliance w ith external requirements.
ME4 Provide IT governance.
BUSINESS OBJECTIVES AND
GOVERNANCE OBJECTIVES
C O B I T
ME1 Monitor and evaluate IT FRAMEWORK
PO1 Define a strategic IT plan.
performance. INFORMATION PO2 Define the information architecture.
ME2 Monitor and evaluate internal
PO3 Determine technological direction.
control.
Efficiency Integrity PO4 Define the IT processes, organisation
ME3 Ensure compliance with external
and relationships.
requirements. Effectiveness Availability
PO5 Manage the IT investment.
ME4 Provide IT governance. Compliance Confidentiality PO6 Communicate management aims and
Reliability direction.
MONITOR PLAN PO7 Manage IT human resources.
AND AND PO8 Manage quality.
EVALUATE ORGANISE PO9 Assess and manage IT risks.
PO10 Manage projects.
IT
DS1 Define and manage service levels. RESOURCES
DS2 Manage third-party services.
DS3 Manage performance and capacity.
DS4 Ensure continuous service.
DS5 Ensure systems security.
DS6 Identify and allocate costs. Applications
DS7 Educate and train users. Information
Infrastructure AI1 Identify automated solutions.
DS8 Manage service desk and incidents.
People AI2 Acquire and maintain application
DS9 Manage the configuration.
DELIVER software.
DS10 Manage problems. ACQUIRE
AND AI3 Acquire and maintain technology
DS11 Manage data. AND
SUPPORT IMPLEMENT infrastructure.
DS12 Manage the physical environment.
AI4 Enable operation and use.
DS13 Manage operations.
AI5 Procure IT resources.
AI6 Manage changes.
AI7 Install and accredit solutions and
changes.
Questions
Contact:
Ian Simpson
Systems Auditor
492-2980