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Software Quality Assurance

This document provides an overview of software quality and software quality assurance. It defines quality, discusses the importance of quality, and distinguishes between quality control and quality assurance. Quality control involves inspections and tests to ensure requirements are met, while quality assurance focuses on auditing processes to ensure they are properly implemented. The document also examines views of quality over time and how quality relates to business contexts.

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Junaid Hassan
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132 views

Software Quality Assurance

This document provides an overview of software quality and software quality assurance. It defines quality, discusses the importance of quality, and distinguishes between quality control and quality assurance. Quality control involves inspections and tests to ensure requirements are met, while quality assurance focuses on auditing processes to ensure they are properly implemented. The document also examines views of quality over time and how quality relates to business contexts.

Uploaded by

Junaid Hassan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Software Quality

and
Software Quality Assurance
(an overview)
By:
M.Younas
Lecturer PUGC
Learning Outcomes

 Quality – Definition, kinds, challenges, importance


 Quality Assurance
 Quality Control
 SQA in SDLC

Software Quality Assurance an overview 2


Introduction

 Teacher
 Class
 Subject
 Name
 Course outline
 Books
 Project
 Assignments

Software Quality Assurance an overview 3


Quality - Definitions

 A characteristic or attribute of something

 As an attribute of an item, quality refers to


measurable characteristics things we are able
to compare to known standards such as
length, color, electrical properties and
malleability.
We can say that quality is a relative term, a variable that can
vary and change its definitions according to needs, scope,
culture, environment and geo-political effects.

Software Quality Assurance an overview 4


Definition- IEEE

 The totality of features and characteristics of


a software product that bears on its ability to
satisfy given needs: for example, conform to
specification.

Software Quality Assurance an overview 5


Some more definitions

 “High levels of user satisfaction and adherence


to requirements” by Bill Perry , Head of quality
assurance institute

 “Achieving high level of user satisfaction,


portability, maintainability, robustness and
fitness for use” by Dr. Barry Boehm

 “Low defects levels, adherence of software


functions to users needs and high reliability” by
John Musa of Bell Laboratories
Software Quality Assurance an overview 6
Kinds of Quality

 Quality of Design
 Quality of Conformance

Software Quality Assurance an overview 7


Quality Challenges

 The Quality measures and criteria varies depending upon


 Characteristics of the project

 User needs
 Application requirements of the system and software

 The phase of the project at which the evaluation takes

place
 Software Quality must be planned into the project right from the
beginning
 Quality goals must be clearly defined, effectively monitored,
and rigorously enforced

Software Quality Assurance an overview 8


Why Quality is important?

 Quality is a competitive issue now


 Quality is a must for survival

 Quality makes your product globally


acceptable
 Quality makes your product cost effective

 Quality helps retain customers and increase


profits
 Quality is the hallmark of world-class
business
Quality
Today is due
Quality to customer
is critical demand
for survival and success

Software Quality Assurance an overview 9


Improve
Quality
Improve
Productivity
Decrease
Cost
Decrease
Prices
Increase
Prices
Business
Deming’s Chain Reaction
Growth
Return on
Investment

Software Quality Assurance an overview 10


Changing Views of Quality

Past Present
•Quality is the responsibility of •Quality is everyone's responsibility,
blue collar workers and direct including white-collar workers, the
labor employees working on the indirect labor force and the over head
product staff
•Quality defects should be
hidden from the customers and •Defects should be highlighted and
management brought to the surface for corrective
action
•Quality problem lead to blame,
faulty justifications and excuses •Quality problems lead to co-
operative solutions

Software Quality Assurance an overview 11


… continued
Past Present
•Corrections-to-quality •Documentation is essential for
problems should be “lessons learnt” so that mistakes
accompanied with minimum are not repeated
documentation
•Improved quality saves money
•Increased quality will increase and increases business
project costs

•Quality is internally focused •Quality is customer focused

•Quality will not occur without •People want to produce quality


close supervision of people products

•Quality occurs during project •Quality occurs at project initiation and


execution must be planned for within the project

Software Quality Assurance an overview 12


A Quality software must

Quality of a software is that it


 Meets the user requirements
 Have sufficient and up to date documentation
 Have to be cost effective
 Have to be user friendly
 Is easy to learn
 Is reliable
 Is manageable
 Is maintainable
 Is secure

Software Quality Assurance an overview 13


Software Quality
in
Business Context

Software Quality Assurance an overview 14


Quality Control

 Quality control involves the series of


inspections, reviews, and tests used
throughout the software process to
ensure each work product meets the
requirements
SQC: checks that the project follows its standards,
processes and procedures, and that the project produces
the required internal and external (deliverables) products.

Software Quality Assurance an overview 15


Quality Assurance

 Quality Assurance consists of the auditing and reporting


functions of management. Its goal is to provide management
with the necessary data of product quality ; there by gaining
insight that product is meeting its goals
 SQA: assures that the standards, process and procedures
are appropriate for the project and are correctly implemented.

Software Quality Assurance (SQA) is defined as a planned and


systematic approach to the evaluation of the quality of and adherence
to software product standards, processes, and procedures.

Software Quality Assurance an overview 16


Quality Control vs. Quality Assurance

QC QA
•Correction (Reactive) •Preventive (Proactive)
•Product •Process
•Confidence to Producer •Confidence to Customer
•Line Function •Staff Function
•Find Defects •Prevent Defects

Software Quality Assurance an overview 17


Quality Control vs. Quality Assurance
(Examples)

QC QA
•Walkthrough •Defining Processes
•Testing •Quality Audit
•Inspection •Selection of Tools
•Checkpoint review •Training

Software Quality Assurance an overview 18


SQA Function

 SQA (‘Software Quality Analyst’) – A


Role
 To monitor the methods and standards the
software developers use and to verify that
they have properly applied these methods
to their work products

 SQA (‘Software Quality Assurance’)


– A Function
Software Quality Assurance an overview 19
References

 “Software Quality Assurance – Principles and


Practice” by Nina S Godbole
 Chapter 1
 1.1, 1.2
 1.3 (1.3.1, 1.3.2, 1.3.3, 1.3.4, 1.3.5, 1.3.6)
 1.4, 1.5
 1.7 (1.7.1, 1.7.2, 1.7.3, 1.7.4, 1.7.5)

Software Quality Assurance an overview 20

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