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MNO1706 OB Lesson 1 Hand Notes

This document provides an overview and introduction to an organizational behavior course. It outlines the course requirements, which include participation, tests, group discussions, and a group project. Students are instructed to form discussion teams and register for a topic to present on. They will stay in the same group for the final project. The document defines organizational behavior as drawing from psychology, social psychology, sociology, and anthropology to study how individuals and groups act in organizational settings. It notes how OB is relevant for understanding and managing behaviors to achieve goals through others. New trends in areas like technology, globalization, and diversity are changing work environments.

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103 views

MNO1706 OB Lesson 1 Hand Notes

This document provides an overview and introduction to an organizational behavior course. It outlines the course requirements, which include participation, tests, group discussions, and a group project. Students are instructed to form discussion teams and register for a topic to present on. They will stay in the same group for the final project. The document defines organizational behavior as drawing from psychology, social psychology, sociology, and anthropology to study how individuals and groups act in organizational settings. It notes how OB is relevant for understanding and managing behaviors to achieve goals through others. New trends in areas like technology, globalization, and diversity are changing work environments.

Uploaded by

sqhaa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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MNO1706 Organizational Behavior

Lesson 1: Introduction &


Overview

Instructor: A/P Lim Ghee Soon


Lesson 1
Introduction & Overview
• Introduction
– Course Description
– Lessons and Dates
• Course Requirements
– 5 assessment components
• Subject Pool (10%)
• Class Participation (15%)
• End-of-Term Test (30%)
• Topical Discussion (Group-Based) (20%)
• Group Project (Group-Based) (25%)
• Form 8 Topical Discussion Teams of several persons each
– Register for a Topical Discussion topic and do a class presentation in one of
Lessons 3-10
– Stay in the same Team to do the Group Project (to post group report and slides
at the IVLE by the eve of Lesson 11 and do a presentation in Lesson 11)
• Respond swiftly to invitations to take part in the Subject Pool research
projects and keep a record of your responses to the invitations (stop when
you have earned the maximum 10%).
• Self-Preview
• Reading for Lesson 1: R & J, Chapter 1 (What Is Organizational
Behavior?)
– Theoretical OB framework supported by evidence
– Class meetings will build on the textbook chapters and emphasize
practices of OB in real-world settings and learning through
class/out-of-class interactions
• OB Is More Than Common Sense, Intuition, & Soothsaying
– Everyone has a slightly different set of common senses
• Conflicts in every chosen course of action
• Consensus the way to go however unpleasant it is
• Voting the last resort but may encourage politicking
– Ill-informed common sense or gut feeling may be unreliable,
speculative, & even irrational
• Use systematic & evidence-based approach to understand and manage OB
– Must be able to explain why things work the way they do
– Back it up with data to assert “A” causes “B”
– Contextual conditions (contingency variables) always affect the causality pervasively
• OB relevant/important if you get things done through
others
– OB may be less relevant/important if you don’t need to get
things done through others
• Still need to be self-aware and self-monitoring (emotions etc.) even
when working alone
– OB is a field of study straddling:
• Psychology (stress, boredom, motivation, emotion, personal
leadership effectiveness, performance, attitude, job design)
• Social psychology (resistance to change, building trust, group
behaviour, interpersonal influences)
• Sociology (organizational
change/structure/communication/power/conflict)
• Anthropology (organizational/national culture, organizational
environment)
– All playing out at the individual, group, and organizational
level
– OB deals with complex interface between human beings in
diverse roles in organizational settings, including
employees, managers, customers, competitors,
investors/owners, suppliers, creditors, regulators, auditors,
governance board members, unionists, opinion leaders, and
the general public (corporate image!)
– Talented employees look for well-managed workplaces
• High quality of workplace relationships lead to high job satisfaction,
low stress, & and low turnover
• New trends in OB
– Globalization (international movement of goods and
services and labor), demographic, economic, technological,
legal, geopolitical, ecological, & other shifts have led to
changes in the employment scene
• Increase in use of big data analytics
• Contingent/contract workforce
– Contractor versus temporary/contract (short-term) employee
• Workplace diversity & cross-border assignments
• Virtual and cross-border work teams
• New emphases:
– Positive work environment
– Employee well-being
– Customer service orientation
– Ethical work behavior

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