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John Mullin'S Seven Domain Model

This document discusses John Mullin's seven domain model for analyzing the attractiveness of a market. It analyzes the pet care market in western India, noting trends in demographics, socio-cultural factors, and economics that indicate growth potential. The target segment is described as class A and B customers seeking pet care services like grooming and yoga. A SWOT analysis identifies strengths in unique service offerings and weaknesses in lack of awareness and a niche market. The industry is assessed to have sustainable advantages through uniqueness and superior value.

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AshishSonawane
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0% found this document useful (0 votes)
42 views17 pages

John Mullin'S Seven Domain Model

This document discusses John Mullin's seven domain model for analyzing the attractiveness of a market. It analyzes the pet care market in western India, noting trends in demographics, socio-cultural factors, and economics that indicate growth potential. The target segment is described as class A and B customers seeking pet care services like grooming and yoga. A SWOT analysis identifies strengths in unique service offerings and weaknesses in lack of awareness and a niche market. The industry is assessed to have sustainable advantages through uniqueness and superior value.

Uploaded by

AshishSonawane
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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JOHN MULLIN’S SEVEN

DOMAIN MODEL
MARKET ATTRACTIVENESS
 Overall market – size ( Western zone)
• Number of customers- Initially in 1000’s
• Aggregate money spent-
• Number of usage occasions- Once in a month
• Where is the market on the “S curve” –It is at a Nascent stage
• Trends in broad categories –
Demographic- Growth of pet ownership in urban areas of India
with 10 % growth rate
Socio-cultural-Nuclear families, Showing Interest in their pet’s
diet health and grooming
Economic-Double income of nuclear families in urban areas
Technological- Increase in online users
CONTINUED.......
 Business is sought- Small level ( with 5 stores in a city)
 PESTEL Analysis

Political- Emphasis of healthcare for pet animals


Economical- Growing Indian household disposable income
Social- Changing culture for increase in pet care by
treating them as family members
Technological- Increase in use of online service
Environmental- Growing concern over animal protection
CONTINUED......
 Target segment benefits and attractiveness –
- Providing all necessary information and
training essential for adopting a new pet
- Reasonable price
- Convenient location
- Pick and drop facility
Market Analysis – Micro Level
• Target segment benefits and attractiveness-Sec
A,B
• Growing market
• Who you would like to be your FIRST customer – can you
name him-Celebrity Salman Khan
• Differentiating Factor-Grooming and Yoga for Pets
• Lateral entry – Search for a pet
--Tie up with veterinary hospitals
TARGET SEGMENT BENEFITS AND
ATTRACTIVENESS
 A true market segment meets all of the following
criteria:
 Distinct from other segments (meets different needs for
your pets)
 Homogeneous within the segment (exhibits common
needs)
 Responds similarly to a market stimulus, and it can be
reached by a market intervention
INDUSTRY ATTRACTIVENESS

12/08/2021 8
INDUSTRY ANALYSIS AT MICRO LEVEL
Sustainable competitive advantage
 Uniqueness : special pet grooming centre

 Superior to competitor

 Resources & capabilities

 Value for customer


MISSION
“Our mission is to have people and their pets, deliver an unequaled experience
and great joy to the pet owners and a chance for both to spend quality time
with each other”
ASPIRATIONS
 We aspire to broaden our culture of innovation,
exploration, and creativity.
 We will be increasingly service centered offering
more & more services to our customers and provide
an unparalleled experience.
 To keep looking for new ways for humans to spend
time with their pets.
 We will support our trainers & “dog” yogis to
continue to bring distinction to themselves and the
club.
COST SENSITIVITY FACTORS
 The Service offering “Yoga for pets” is unique.
 Consumers will not be price sensitive as

there are no specific substitutes/competitors


 Product is targeted at class A & B customers who regard
the end benefit more than the price.
 It is difficult for the buyer to compare the services of the
substitute.
CONNECTEDNESS
 Knowledge of the members in the value chain
 Suppliers
 Food Products
 Grooming products
 Pet providers
 Customers
 Information of the customer
 Competitors : Upcoming Pet Spa’s

 Substitute : Veterinary Hospitals


SWOT ANALYSIS
 Strength
 Brick n click model

 Service at doorstep

 USP- yoga for pets

 Documentation for adoption of pets

 Weakness

 Lack of awareness

 Niche market
CONTINUED....
 Opportunity
 The affluent section of the urban population –

the 350 million strong middleclass


 It is at a nascent stage so good market potential

 No major players

 Threat

 Local players

 Vet nary hospitals


INDUSTRY ANALYSIS AT MICRO LEVEL
Sustainable competitive advantage
 Uniqueness : special pet grooming centre

 Superior to competitor

 Resources & capabilities

 Value for customer


CONNECTEDNESS
 Knowledge of the members in the value chain
 Information of the customer

 Competitors : Upcoming Pet Spa’s

 Substitute : Veterinary Hospitals

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