Merchandising is critical for retail businesses and involves planning, buying, and selling products to customers. There are two main types of merchandise: staple goods which have predictable demand and past sales history, and fashion goods which are harder to forecast. A merchandising manager is responsible for merchandising planning, leading a team, ensuring smooth processes, coordinating with suppliers, and meeting sales goals. Merchandising planning involves long-term goals setting, historical analysis, identifying customer and trend factors, and creating long-term plans.
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After Mid Session 2
Merchandising is critical for retail businesses and involves planning, buying, and selling products to customers. There are two main types of merchandise: staple goods which have predictable demand and past sales history, and fashion goods which are harder to forecast. A merchandising manager is responsible for merchandising planning, leading a team, ensuring smooth processes, coordinating with suppliers, and meeting sales goals. Merchandising planning involves long-term goals setting, historical analysis, identifying customer and trend factors, and creating long-term plans.
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MERCHANDIZE MANAGEMENT
“Advertising moves people toward goods;
merchandising moves goods toward people.” -Morris Hite (American Advertising Expert) • In the fierce competition of retail, it is very crucial to attract new customers and to keep the existing customers happy by offering them excellent service. Merchandising helps in achieving far more than just sales can achieve. • Merchandising is critical for a retail business. The retail managers must employ their skills and tools to streamline the merchandising process as smooth as possible. What is Merchandizing? • Merchandising is the sequence of various activities performed by the retailer such as planning, buying, and selling of products to the customers for their use. It is an integral part of handling store operations and e-commerce of retailing. • Merchandising presents the products in retail environment to influence the customer’s buying decision. Types of Merchandise
• There are two basic types of merchandise:
Staple Fashion Merchandise Merchandise It has predictable demand It has unpredictable demand
History of past sales is Limited past sales history is
available available
It provides relatively It is difficult to forecast sales
accurate forecasts Factors Influencing Merchandising The following factors influence retail merchandising:
• Size of the Retail Operations
• Shopping Options • Separation of Portfolios Functions of a Merchandising Manager
A merchandising manager is typically responsible to:
– Merchandize Planning – Lead the merchandising team. – Ensure the merchandising process is smooth and timely. – Coordinate and communicate with suppliers. – Participate in budgeting, setting and meeting sales goals. – Train the employees in the team Merchandise Planning Merchandise planning is a strategic process in order to increase profits. This includes long- term planning of setting sales goals, margin goals, and stocks.
• Step 1 - Define merchandise policy.
• Step 2 – Collect historical information. • Step 3 – Identify Components of Planning. –Customers –Departments –Vendors –Current Trends –Advertising • Step 4 – Create a long-term plan. Merchandise Buying This activity includes the following: • Step 1 - Collect Information • Step 2 - Determine Merchandise Sources • Step 3 - Evaluate the Merchandise Items • Step 4 - Negotiate the Prices • Step 5 - Finalize the Purchase • Step 6 - Handle and Store the Merchandise • Step 7 - Record the Buying Figures
“Vendor Relations” Merchandise Performance
The following methods are commonly practiced to analyze merchandise
performance: • ABC Analysis It is a process of inventory classification in which the total inventory is classified into three categories: A – Extremely Important Items B – Moderately Important Items C – Less important Items • Sell-Through Analysis • Multi-Attribute Method