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Problem Solving Through: 7 QC Tools

The 7 QC tools are used for problem solving and process improvement. They include check sheets, stratification, Pareto charts, fishbone diagrams, histograms, control charts, and scatter diagrams. Each tool has a specific purpose such as data collection, identifying causes of problems, understanding variation, and determining correlations. When used together, the 7 QC tools provide an effective approach to analyzing production processes, identifying issues, and developing solutions to reduce defects.

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842 views16 pages

Problem Solving Through: 7 QC Tools

The 7 QC tools are used for problem solving and process improvement. They include check sheets, stratification, Pareto charts, fishbone diagrams, histograms, control charts, and scatter diagrams. Each tool has a specific purpose such as data collection, identifying causes of problems, understanding variation, and determining correlations. When used together, the 7 QC tools provide an effective approach to analyzing production processes, identifying issues, and developing solutions to reduce defects.

Uploaded by

25april
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Problem Solving Through

7 QC TOOLS

1
Importance of 7QC Tools

 The 7 QC tools are simple


statistical tools used for
problem solving.

 They are used to analyze the


production process, identify
the major problems, control
fluctuations of product
quality, and provide solutions
to avoid future defects.

2
1st QC Tool : CHECK SHEET

Purpose:-
•Tool for collecting and organizing measured or counted data

•Data collected can be used as input data for other quality tools

Benefits:
•Collect data in a systematic and organized manner

•To determine source of problem

•To facilitate classification of data (stratification)

•The check sheet is a simple and effective way to display data.

•It provides a uniform data collection

3
1st QC Tool : CHECK SHEET (example)

4
2nd QC Tool : STRATIFICATION

Purpose:-
•Stratification is a system of formation of layers, classes, or categories.

Data collected using check sheets need to be meaningfully classified.


Meaningful classification of data is called stratification.

Benefits:
This technique separates the data so that patterns can be seen.

Such classification helps gaining a preliminary understanding of relevance and


dispersion of data so that further analysis can be planned to obtain a meaningful
output.

5
2nd QC Tool : STRATIFICATION (example)

6
3rd QC Tool : PARETO CHART

Purpose:-
The purpose of a Pareto diagram is to separate the significant aspects of a
problem from the trivial ones.

Pareto charts help teams focus on the small number of really important
problems or their causes.

Benefits:
Pareto analysis helps graphically display results so the significant few problems
emerge from the general background.

It tells you what to work on first

7
3rd QC Tool : PARETO CHART (example)

8
4th QC Tool : FISHBONE DIAGRAM

Purpose:-
• The fishbone diagram identifies many possible causes for an effect or
problem.
• It can be used to structure a brainstorming session.
• It immediately sorts ideas into useful categories.

Benefits:
• Breaks problems down into bite-size pieces to find root cause
• Fosters/Encourage team work/participation
• Common understanding of factors causing the problem
• Road map to verify picture of the process
• Follows brain storming relationship
• Indicates possible causes of variation
• Increases process knowledge
• Diagram demonstrates knowledge of problem solving team
• Diagram is a guide for data collection

9
4th QC Tool : FISHBONE DIAGRAM (example)

10
5th QC Tool : HISTOGRAM

Purpose:-
• Histograms are graphs of a distribution of data designed to show centering,
dispersion (spread), and shape (relative frequency)of the data.
• They are used to understand how the output of a process relates to customer
expectations (targets and specifications)

Benefits:
• Allows you to understand at a glance the variation that exists in a process
• The shape of the histogram will show process behavior Often, it will tell you
to dig deeper for otherwise unseen causes of variation.
• The shape and size of the dispersion will help identify otherwise hidden
sources of variation
• Used to determine the capability of a process
• Starting point for the improvement process

11
5th QC Tool : HISTOGRAM (example)

12
6th QC Tool : CONTROL CHART

Purpose:-
• The control chart is a graph used to study how a process changes over time.

Benefits:
• Predict process out of control and out of specification limits
• Distinguish between specific, identifiable causes of variation
• Can be used for statistical process control
• Control charts allow operators to detect manufacturing problems before they
occur, this greatly reduces the need for product rework or additional product
expenditures.
• Control charts serve as the early warning detection system, telling you that
now is the time to go in and make a change.
• After analyzing a control chart, operators need to determine whether to “do
something” (i.e. adjust a behavior in the process) or “do nothing,” (i.e. let the
process run as is).

13
6th QC Tool : CONTROL CHART (example)

14
7th QC Tool : SCATTER DIAGRAM

Purpose:-
• To identify the correlations that might exist between a quality
characteristic and a factor that might be driving it.
• A scatter diagram shows the correlation between two variables in a
process. These variables could be a Critical To Quality (CTQ)
characteristic.

Benefits:

• The shape that the cluster of dots takes will tell you something about
the relationship between the two variables that you tested.

15
7th QC Tool : SCATTER DIAGRAM (example)

16

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