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English For Academic and Professional Purposes

This document discusses communication skills, with a focus on listening skills. It defines communication as the transmission of ideas between people to foster understanding. Communication can be verbal, involving spoken or written language, or non-verbal, including gestures and body language. Within verbal communication, key skills are listening, speaking, reading and writing. Listening is identified as the most important skill, occupying 31% of our waking hours. Different types of listening, such as active, passive and critical listening are also outlined.

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Erika Phoebe
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40 views

English For Academic and Professional Purposes

This document discusses communication skills, with a focus on listening skills. It defines communication as the transmission of ideas between people to foster understanding. Communication can be verbal, involving spoken or written language, or non-verbal, including gestures and body language. Within verbal communication, key skills are listening, speaking, reading and writing. Listening is identified as the most important skill, occupying 31% of our waking hours. Different types of listening, such as active, passive and critical listening are also outlined.

Uploaded by

Erika Phoebe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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ENGLISH FOR

ACADEMIC AND
PROFESSIONAL
PURPOSES
COMMUNICATION
COMMUNICATION
Process of transmitting ideas from one
person to another
Exchanging of information between or
among persons for better understanding
Communication has two main divisions:
Verbal
Non-Verbal
Verbal vs. Non-verbal
Non-Verbal Communication
 Includes facial expression, body movement,
signs, and gestures used to convey or to deliver
ideas
 Concerned more with how to reinforce the
transmission of ideas without words
 Generally refer to a mode of communication
transmitted through actions and appearance
Verbal vs. Non-verbal

Verbal Communication
 Both written and oral communication
Concerned more with what words shall
be used to express a message or an idea
Maybe in writing or oral writing
Communication Channels
 Specific Competencies in Language
Learning/Arts:
 Listening Skills
 Speaking Skills
 Reading Skills
 Writing Skills
“Man was created with two
ears and with only one
mouth so that he could
listen twice as much as he
could speak.”
LISTENING SKILLS
Measured by one’s ability to understand and
remember the word or words spoken and heard

HEARING
VS.
LISTENING?
Types of Listening
ACTIVE LISTENING
 Process of exemplifying the conscious
and attentive way of using the sense of
hearing
 Exemplifies the hearer’s interest to
actively participate in understanding what
is being heard
Types of Listening

 Passive Listening
 Process of using the sense of hearing
in submissiveness
 Indicative of one’s attitude of being
relaxed and somewhat unconcerned
with what is being heard
Types of Listening
Serious Listening
 Corresponds to one’s way of assessing and
evaluating whatever is heard from a speaker
 Further classified into two categories:
 Critical listening
 Social listening
Serious Listening
Critical Listening
Mode of listening whereby the listener exercises
evaluative and careful judgment.
Sort of selective listening
Attentive Listening- shows earnest and careful attention
Reflective Listening- placing himself in the shoes of the
affected
Reactive Listening-reacts to what is heard with the form
of excitation
Serious Listening
 Social Listening
 Listener socially enjoys what is heard
 Appreciative listening- manifests non-verbal
signs in appreciating what is heard
 Conversational listening – process of
undergoing participative listening
 Courteous listening- polite and gracious way
of interacting with someone who converses
Communication Channels

 Foreign studies disclosed that 30% of a man’s


time per day is regularly allotted to sleeping; 70%
to his waking hours approximately distributed to
the following communication channels:
1. Listening – 31%
2. Speaking – 21%
3. Reading 11%
4. Writing – 7%

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