EVALUATING TRAINING AND DEVELOPMENT Speaking Notes
EVALUATING TRAINING AND DEVELOPMENT Speaking Notes
AND DEVELOPMENT
Speaking Notes
Why is it necessary to evaluate training and
development?
REASONS:
• Demonstrates what training has achieved – if the objectives of the
program have been met
• Ensures that the training efforts are being integrated with the company
goals
• Illustrates that the training values are in line with continuous improvement
• Demonstrates that the training pays off from a financial perspective
How are these evaluations done?
Methods:
• NUMERICAL EVALUATIONS
• NARRATIVE EVALUATIONS
How are these evaluations done?
NUMERICAL EVALUATIONS
• Participants are asked to rate the program on a scale (1-10 or 1-5)
Pros and Cons:
PROS CONS
• Numerical data is easy to analyze • Numerical data might not offer
detailed information (especially when
it comes to those sections that receive
lower scores)
How are these evaluations done?
NARRATIVE EVALUATIONS
• Participants are asked to give their opinions on certain course elements
Pros and Cons:
PROS CONS
• Narrative data provide a lot of detail • Narrative data take more time to fill
on course sections out
• The data provided is harder to analyze
When are these evaluations done?
• There are two options available:
1. The trainees fill out the evaluation form at the end of the training
program (during the last training session)