THE WORKPLACE

WORKPLACE
A place such as an office
or factory, where people
are employed. It is also the
place where one is
employed or customarily
does one’s work, ones
office, laboratory, etc.
THE FIVE FORCES SHAPING THE FUTURE OF
THE WORKPLACE LANDSCAPE
1.PLACE
2.PEOPLE
3.TRANSPORT
4.TECHNOLOGY
5.CULTURE
1. PLACE
 When we think of work it’s important to recognize that it’s not just
the place we go, it’s also a thing we do.
 We’re not only working in offices, but trains, airports lounges,
serviced offices, client sites and of course our homes.

2. PEOPLE
 The statistics about employee engagement make for grim
reading. Worldwide, more than two-thirds of employees feel
disengaged at work and it is costing the economy alone billions.
3. TRANSPORT
4. TECHNOLOGY
 Technology tools that offer up greater mobility will continue to be
a catalyst for changing the way we work, but business leader
aren’t keeping up with the tools and technologies we use at home.
 Gmail and Hangouts in the enterprise environment has a great
success.

5. TECHNOLOGY
 With the rise in flexible working and the blending of our home and
work lives, we are going through a thrust crisis in the workplace.
ETHICAL THEORIES AND BEHAVIOR IN THE
WORKPLACE
To live within a given society is to conform to the
ethical components dictated by its governing culture.
This same philosophy applies to the organizational
environment, whereby workplace ethics in an ever –
evolving entity that can be evaluated from a number of
theoretical dichotomies.
ETHICAL THEORIES AND BEHAVIOR IN THE
WORKPLACE
NORMS
 Cultural values dictate workplace ethics
and encourage staff to behave in certain
ways.
UTILITARIANISM
 In its raw form, utilitarianism might seem to
uphold everyone’s best interest, but in
reality it benefits a greater number of
workers while compelling the rest to adapt
to majority rule.
ETHICAL THEORIES AND BEHAVIOR IN THE
WORKPLACE
DEONTOLOGY
 The intrinsic value of goodwill –
behaviour that is not dependent upon an
outcome to justify its occurrences.
 This Kantian perspective applies to
workplace ethics by highlighting mans
needs to reap a perceived value for doing
what’s considered a social and moral
obligation.
ETHICAL THEORIES AND BEHAVIOR IN THE
WORKPLACE
EGOISM
 Egoism gives people permission to
consider only what benefits their personal
needs.
 Ethical egoist believe that no reasoning
can overrule what is otherwise the moral
and righteous actions all human beings
are expected to uphold.
ANGER, STRESS AND TIME
MANAGEMENT
 In many countries, employers have legal responsibility to
recognize and deal with stress in the workplace so that
employees do not become physically or mentally ill.
It is important to tackle the causes of stress in the workplace
as stress at work can lead to problems for the individual, working
relationships and the overall working environment. These issues
may include lowered self esteem and poor concentration skills
for the employee. The employer may suffer from increasing
customers complaints, staff turnover and days lost to sickness.
Managing stress in the workplace is therefore an essential part of
both individual and corporate responsibility.
HIGH LEVEL OF STRESS IN THE
WORKPLACE CAN LEAD TO:
Poor decision – making
An increase in mistakes which in turn may lead to more
customer or client complaints. This is turn is likely to
produce more stress.
Increased sickness and absence.
High staff turnover.
Poor employee/ workplace relations.
SIX KEY AREAS OF THE WORKPLACE
 DEMANDS – including such as issues as
workload, works patterns and work
environment.
 CONTROL – how much say the person
has in the way they do their work.
 SUPPORT – includes the encouragement,
sponsorship and resources provided by
the organization, line management and
colleagues.
SIX KEY AREAS OF THE WORKPLACE
 RELATIONSHIPS – includes promoting
positive working to avoid conflict and
dealing with unacceptable behavior.
 ROLE – whether people understand their
role within the organization ensures that
the person does not have conflicting roles.
 CHANGE – how organizational change is
managed and communicated within the
organization.
NOT ALL STRESS IS HARMFUL
 Stress affects people differently. Some people seem to thrive on
extremely stressful lifestyle, while others struggle to cope with
everyday life.
 Positive stress can act as a spur to achieve better results than
would otherwise be attained, and no one would wish to avoid
such potentially stressful but enjoyable events as the birth of a
child, forming new relationships or undertaking new challenges.
 Stress is also extremely useful in acting as an enabler to avoid
problems and dangers.
PANIC ATTACKS
In case of extreme or continual stress, people can suffer what is
known as a panic attack, the symptoms can include:
 Feeling faint  Legs turning to jelly
 Trembling  Butterflies in stomach
 Dizzinness  Shortness of breath
 Pounding, fast heart rate  Dry mouth
 Feeling hot and sweaty
TIME MANAGEMENT AND ITS
IMPORTANCE IN THE WORKPLACE
It is rightly said “time and tide wait for none”. An individual
should understand the value of time for him to succeed in all
aspects of life. People who waste time are the one’s who fail
to create an identity of their own.
TIME MANAGEMENT
 Time management refers to managing time
effectively so that the right time is allocated to the
right activity.
 Effective time management allows individuals to
assign specific time slots to activities as per their
importance.
 Time Management refers to making the best use of
time as time is always limited.
TIME MANAGEMENT INCLUDES:
EFFECTIVE PLANNING
 Plan your day well in advance. Prepare a To Do List or a "Task Plan“.
 Jot down the important activities that need to be done in a single day
against the time that should be allocated to each activity.
 High priority work should come on top followed by those which do not
need much of your importance at the moment.
 Complete pending tasks one by one.
 Do not begin fresh work unless you have finished your previous task.
 Tick the ones you have already completed.
 Ensure you finish the tasks within the stipulated time frame.
TIME MANAGEMENT INCLUDES:
SETTING GOALS AND OBJECTIVES
 Working without goals and targets in an organization
would be similar to a situation where the captain of the
ship loses his way in the sea. Yes, you would be lost.
 Set targets for yourself and make sure they are realistic
ones and achievable.
TIME MANAGEMENT INCLUDES:
SETTING DEADLINES
 Set deadlines for yourself and strive hard to complete tasks ahead of
the deadlines.
 Do not wait for your superiors to ask you every time. Learn to take
ownership; of work.
 One person who can best set the deadlines is you yourself. Ask
yourself how much time needs to be devoted to a particular task and for
how many days.
 Use a planner to mark the important dates against the set deadlines.
TIME MANAGEMENT INCLUDES:
DELEGATION OF RESPONSIBILITIES
 Learn to say "NO" at workplace. Don't do everything on your own.
There are other people as well. One should not accept something which
he knows it difficult for him.
 The roles and responsibilities must be delegated as per interest and
specialization of employees for them to finish tasks within deadlines. A
person who does not have knowledge about something needs more
time than someone who knows the work well.
TIME MANAGEMENT INCLUDES:
PRIORITIZING TASKS
 Prioritize the tasks as per their importance and urgency.
 Know the difference between important and urgent work.
 Identify which tasks should be done within a day, which all
 should be done within a month and so on.
 Tasks which are most important should be done earlier.
TIME MANAGEMENT INCLUDES:
SPENDING THE RIGHT TIME ON RIGHT
ACTIVITY
 Develop the habit of doing the right thing at the right time.
 Work done at the wrong time is not of much use.
 Don't waste a complete day on something which can be done in an
hour or so. Also keep some time separate for your personal calls or
checking updates on Facebook or Twitter. After all human being is not a
machine.
For Effective Time Management one needs to be:
 ORGANIZED
 Avoid keeping stacks of file and heaps of paper at your workstation. Throw
what all you don't need. Put Important documents in folders. Keep the files in
their respective drawers with labels on top of each file. It saves time which
goes one unnecessary searching.
 DON'T MISUSE TIME
 Do not kill time by loitering or gossiping around. Concentrate on your work
and finish assignments on time. Remember your organization is not paying
your for playing games on computer or peeping into other's cubicles. First
complete your work and then do whatever you feel like doing. Don't wait till
the last moment.
 BE FOCUSED
 One needs to be focused for effective time management.
WORKPLACE TEAM AND ENVIRONMENT
Building a Team Environment in the Workplace
Do you like the idea of the team approach but don't know where
to start? Here are a few simple steps to help you launch a successful
work team:
1. Choose your leader.
2. Find the right team size.
3. Pick your team members.
4. Set Roles.
5. Determine how the team will fit within the organization.
6. Establish a collaborative environment.
WORKPLACE TEAM AND ENVIRONMENT
CHOOSE YOUR LEADER
 Pick a manager who you know your employees trust and will be
willing to follow.
FIND THE RIGHT TEAM SIZE
 Some studies have indicated that larger teams are more effective.
Big teams do have the advantage of drawing on more skill sets,
but a larger group of people can also have more trouble reaching.
Small teams can foster closer working relationships. Consider the
goal when selecting the number of team members.
WORKPLACE TEAM AND ENVIRONMENT
PICK YOUR TEAM MEMBERS
 Members should bring a diverse set of skills and personalities to
the table, each of which complements the project and helps the
group reach its goal. All of the team members should be
competent, efficient and able to work well together.
SET ROLES
 Clearly define each person's position, and what he or she needs
to accomplish within the team.
WORKPLACE TEAM AND ENVIRONMENT
DETERMINE HOW THE TEAM WILL FIT WITHIN THE
ORGANIZATION
 Will it be self-managed or overseen closely by corporate
management?
ESTABLISH A COLLABORATIVE ENVIRONMENT
 Teamwork is built on trust. All employees should feel comfortable
asking questions, expressing their opinions and making
suggestions. Each person's input should be highly valued. No one
in the group should be so self-driven that they're willing to
undermine co-workers to reach their personal goal.
 Give the team a time, to get to know one another and develop a
relationship and style that works for them. It can take several weeks
for members to become accustomed to their roles within the team
and to become comfortable enough to share their ideas.
Even though teams can improve productivity and morale, they don't
work for every organization.
If you've tried establishing teams and it's being met with resistance,
or don't keep pushing it or blame your employees, You can try
bringing in a consultant who is experienced in team building or go
with another approach.