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SERVICE ORDER - Sap

This document provides instructions for creating and processing a service order in SAP. It includes steps for: 1. Creating a service order from a notification and selecting the order type and work center. 2. Entering information in the service order header such as the maintenance activity type, priority, and activity type. 3. Entering components in the service order including spare parts, procured materials, and subcontractor labor. It describes entering purchase and accounting data. 4. Releasing the service order which generates a 9-digit service order number. 5. Describing how to change, display, list, and print reports for a service order, including printing a delivery note.

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747 views42 pages

SERVICE ORDER - Sap

This document provides instructions for creating and processing a service order in SAP. It includes steps for: 1. Creating a service order from a notification and selecting the order type and work center. 2. Entering information in the service order header such as the maintenance activity type, priority, and activity type. 3. Entering components in the service order including spare parts, procured materials, and subcontractor labor. It describes entering purchase and accounting data. 4. Releasing the service order which generates a 9-digit service order number. 5. Describing how to change, display, list, and print reports for a service order, including printing a delivery note.

Uploaded by

rksapfc_61823862
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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SERVICE

ORDER
CREATE SERVICE ORDER
FROM SVC NOTIFICATION

OR
CREATE SVC ORDER
FROM NOTIFICATION

1. Default order type for


external service order

2. Select Work order


centre
3. Click tick to proceed
TYPE OF SERVICE ORDER

Used by YM & CLLSE

TYPE OF WORK CENTRE


CLLS SVC WORK CENTRE - 100SV00
IPD SVC WORK CENTRE - 310SV00
DYNA SVC WORK CENTRE - 320SV00
SERVICE ORDER HEADER
MAINTENANCE ACTIVITY
TYPE (PMAct TYPE)

Highlight &
press enter

TYPE OF PRIORITY
ACTIVITY TYPE

Current activity type


SERVICE ORDER
COMPONENT SCREEN
Only Key in spares required, material to procure from
external & work to be carried out by subcontractor

Note :-
- For labour carried out by our service staff, not required to key in here.
- IC - Use L for stock items. N for Non-stock
- Component no. not required for Procured item
BATCH NO. FOR SPARES

If required to enter batch no., just press enter.


Note - batch no. will be selected by logistics
during goods issued.
UNIT OF MEASUREMENT FOR
PROCURED MATERIALS

Double click to select unit


of Measurement
PURCHASING DATA INCOMPLETE

Click tick to proceed


G/L ACCOUNT FOR PROCURED MATERIAL
& SUBCONTRACTOR LABOUR

G/L ACCOUNT
- USE 61011 FOR PURCHASE SERVICE
(SUBCON LABOUR)

- USE 61001 FOR MATERIAL CONSUMPTION EXPENSE


(PROCURED MATERIAL)
SUBCON LABOUR

PROCURED MATERIAL
SEE GENERAL DATA FOR SPARES
RESERVATION

For spares reservation - sales dept will


run MRP to capture requirements to
create purchase order

Ex-stock items - logistics will do goods issued. Service has


to print a availability list and email to Logistics first before
they can do goods issued. Before delivery, service to print
delivery note. Delivery note for IPD will be print by logistics
HOW TO PRINT AVAILABILITY LIST
AVAILABILITY LIST TO
LOGISTICS

Same way as sending


notification
How to export to excel
1. Click List --- export ----- spreadsheet
2. Click table 3. Click microsoft excel
4. Availability list is displayed on excel.
5. Save, delete PO material & email to logistics

Service order no. must give to logistics in order for them to do goods issue
GENERAL DATA FOR SPARES
Click this button to see next item
PURCHASE DATA FOR PURCHASE
REQUISITION

Service will create PO from


purchase requisition
PURCHASING DATA FOR PROCURED
MATERIALS & SUBCON LABOUR

Enter purchase price here


SETTLEMENT RULE
MAINTAIN SETTLEMENT RULE
MAINTAIN SETTLEMENT RULE

Key in G/L & enter G/L


no. then press enter

G/L CODE FOR CLLS SVC DEPT


- EXTERNAL JOB - 41503
- PW JOB - 41601
G/L CODE FOR IPD DEPT
- YM JOB - WBS ELEMENT NO. WITH AMOUNT, NO
- EXTERNAL JOB - 41503
NEED TO KEY IN PROFIT CENTRE & 41404 WITH 100%,
PROFIT CENTRE - 10001003 - WARRANTY JOB - 24303
- YM WARRANTY JOB - 41404 (PROFIT CENTRE 1001 - FORMULATION - 12005
WITH AMOUNT) & 41404 (PROFIT CENTRE 1003 WITH
100%)
- COST PROVIDED IN SAP - PWS06-99999999 WITH
AMOUNT (NO PROFIT CENTRE) & 41404 (PROFIT
CENTRE 10001003 WITH 100%)
Double click here to go next screen
PROFIT CENTRE FOR EXTERNAL JOB

Key in profit center


After key in profit center, press enter
& click back button twice to go back
to component overview screen
2 LINE SETTLEMENT RULE FOR YM JOB
- TO PROJECT (WBS ELEMENT)

When settle to WBS – key in total amount to


bill for this project

When settle to G/L account, select 100%


PROFIT CENTER FOR YM JOB - TO
PROJECT (WBS ELEMENT)

Profit center for WBS - leave blank

Profit center for G/L - key in service profit center


Settlement Rule to G/L for warranty
(after project closed)
PROFIT CENTER FOR WARRANTY
JOB (AFTER PROJECT CLOSED)
Click release button to release service order
This warning will appear
if there is insufficient
stock
SAVE SERVICE ORDER

Click Save button


SERVICE ORDER NO. CREATED

9 digit svc order no.


CHANGE SERVICE ORDER - IW32

DISPLAY SERVICE ORDER - IW33


LIST SERVICE ORDER - IW73

Select & click execute button


SERVICE ORDER REPORT - IW73
PRINTING OF DELIVERY NOTE - YNM04
IM DELIVERY ORDER - YNM04

Key in all these datas for


printing on delivery order
Key in goods issued no., year &
delivery date

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