Max Weber
Max Weber
◉Bureaucracy puts us
in an iron cage,
which limits
individual human
freedom and
potential instead of
a “technological
utopia” that should
set us free.
Theory of Impersonal
Management
CHARACTERISTICS
6. Fixed salaries
7. The office is the primary occupation
8. Achievement-based promotion
9. The official works entirely separated
from ownership of the means of
administration
10. Standardized, meticulous procedures
FEATURES
(elaboration on characteristics)
FEATURES
1. ADMINISTRATIVE CLASS
Bureaucratic organizations generally have administrative class
responsible for maintaining coordinative activities of the members.
◉ People are paid and are whole time employees,
◉ They receive salary and other perquisites normally based on
their positions,
◉ Their tenure in the organization is determined by the rules and
regulations of the organization,
◉ They do not have any proprietary interest in the organization.
◉ They are selected for the purpose of employment based on their
competence.
FEATURES
2. HIERARCHY
◉ In bureaucratic organization,
offices also follow the principle of
hierarchy that is each lower office
is subject to control and
supervision by higher office.
FEATURES
3. DIVISION OF LABOR
◉ Division of labor ensures that each office has a
clearly-defined area of competence within the
organization and each official knows the areas in
which he operates and the areas in which he must
abstain from action so that he does not overstep the
boundary between his role and those of others.
◉ Further, division of labor also tries to ensure that no
work is left uncovered.
FEATURES
FEATURES
4. OFFICIAL RULES
◉ A rational approach to organization calls for a system
of maintaining rules to ensure twin requirements of
uniformity and coordination of efforts by individual
members in the organization.
◉ Rules provide the benefits of stability, continuity, and
predictability and each official knows precisely the
outcome of his behavior in a particular matter.
FEATURES
FEATURES
5. IMPERSONAL RELATIONSHIPS
◉ Relationships among individuals are governed
through the system of official authority and rules.
◉ Official positions are free from personal
involvement, emotions and sentiments.
Thus, decisions are
governed by rational
factors rather than personal factors.
FEATURES
6. OFFICIAL RECORD
◉ The decisions and activities of the organization are
formally recorded and preserved for future reference.
There exists:
◉ Extensive use
of filling
system
◉ Encyclopedia
of various
activities
WHAT IS THE COST?
CHARACTERISTICS
◉ Loss of individuality
◉ Loss of autonomy
◉ Obsession with determining the
value of achievements
◉ Conformity/Lack of individual
freedom
◉ Specialization; society has a
less common purpose; loss of
sense in community
◉ Competition
In relation to
Caregiving/
Health Care
Services
APPLICATION
Department
Patient Care Service
Executives Administrator
Managers Providers
s
EXECUTIVES
ANY QUESTIONS?
SOURCES
◉ http://www.biography.com/people/max-weber-9526066#later-work
◉ Boundless. “Weber's Model for Bureaucracy.” Boundless Sociology.
Boundless, 08 Aug. 2016. Retrieved 09 Oct. 2016 from
https://www.boundless.com/sociology/textbooks/boundless-sociology-textbook/s
ocial-groups-and-organization-6/bureaucracy-56/weber-s-model-for-bureaucracy
-352-10202/
◉ http://www.faculty.rsu.edu/~felwell/Theorists/Four/Presentations/Weber/Weber.p
pt
.
◉ http://www.yourarticlelibrary.com/management/webers-bureaucracy-definition-f
eatures-benefits-disadvantages-and-problems/27893
/
◉ http://smallbusiness.chron.com/organizational-structure-hospitals-3811.html
◉ http://www.bustingbureaucracy.com/excerpts/weber.htm