The Main Focus of Business Analysis
The Main Focus of Business Analysis
• A business analyst identifies technology solutions to solve oftentimes amorphous business problems. They work
in a variety of industries including healthcare, transportation, manufacturing, finance, banking, software services,
and telecommunications. The International Institute of Business Analysis defines a business analyst as an
“agent of change,” who identifies and executes new opportunities for businesses to capitalize on
technology. Business analysts often specialize in one of the following roles: business systems analyst, systems
analyst, functional analyst, service request analyst, or agile analyst, depending on one’s area of interest. For
example, a functional analyst helps organizations use and integrate their technology with other systems. A service
request analyst handles user inquiries and system enhancements.
• Data analysts, on the other hand, use specialized analysis techniques and tools to determine how
businesses can use data to make more informed decisions. This may sound very similar to the role of
business analyst; however, data analysts work more directly with the data itself. They’re responsible for
identifying important business questions, applying the appropriate statistical techniques to harness structured and
unstructured data, and performing complex data analysis to extract useful information and develop conclusions.
Data analysts are also responsible for protecting an organization’s data and ensuring that all data repositories
produce consistent and reusable data. Data analysts and business analysts work in many of the same industries
and particularly those that rely on technology .
• Although business analysts and data analysts have much in common, they differ in four main ways.
• Overall responsibilities. Business analysts provide the functional specifications that inform IT system design.
Data analysts extract meaning from the data those systems produce and collect. Data scientists can often
automate the business analyst’s tasks and may be able to provide some of the business insights as well.
• Salary. Data analysts earn an average salary of $70,246, according to Indeed.com. Business analysts earn a
slightly higher average annual salary of $75,575. Business analysts tend to make more, but professionals in both
positions are poised to transition to the role of “data scientist” and earn a data science salary—$113,436 on
average.
• Skillsets. Business analysts require data science knowledge as well as skills related to communication, analytical
thinking, negotiation, and management. Data analysts require similar skills with a more in-depth focus on
technical data manipulation.
• User interaction. As project facilitators and managers, business analysts often have more direct interaction with
systems users, customers, system developers, and others than data analysts do. That’s because business
analysts may frequently interview people to learn more about how technology can be improved to help business
processes. They work collaboratively with others throughout the duration of a single project. Although data
analysts may consult initially with internal subject matter experts to identify important data sets, the bulk of their
work is done independently.