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Electronic Private Automatic Branch Exchange (Epabx) System

An EPABX (Electronic Private Automatic Branch Exchange) system is a private telephone network used within organizations and companies for internal and external communication. It allows businesses to cut costs by using a private telephone exchange instead of running phone lines directly to the public telephone network. An EPABX system uses a computer to digitally manage and switch calls between internal phone lines and a few external lines that terminate at the company exchange. Some EPABX systems rely on VoIP technology, which converts calls to data packets sent over a computer network instead of separate phone and data networks. A virtual PBX system hosts the telephone exchange offsite, eliminating the need for businesses to set up their own on-premise exchange.

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0% found this document useful (0 votes)
2K views

Electronic Private Automatic Branch Exchange (Epabx) System

An EPABX (Electronic Private Automatic Branch Exchange) system is a private telephone network used within organizations and companies for internal and external communication. It allows businesses to cut costs by using a private telephone exchange instead of running phone lines directly to the public telephone network. An EPABX system uses a computer to digitally manage and switch calls between internal phone lines and a few external lines that terminate at the company exchange. Some EPABX systems rely on VoIP technology, which converts calls to data packets sent over a computer network instead of separate phone and data networks. A virtual PBX system hosts the telephone exchange offsite, eliminating the need for businesses to set up their own on-premise exchange.

Uploaded by

Anandakrishna J
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© © All Rights Reserved
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ELECTRONIC PRIVATE AUTOMATIC

BRANCH EXCHANGE (EPABX)


SYSTEM
What is EPABX System?
• EPABX is a private telephone network used by the organizations and
the companies for various types of communication, either between the
employees or outside the clients.

• PBX is a telephone exchange which is used by a particular office or


business, opposite to the one that a common carrier or telephone
company operates for many companies and businesses for the general
public.

• Private Branch Exchange (PBX) is also known as (PABX) Private


Automatic Branch Exchange and (EPABX) Electronic Private Automatic
Branch Exchange.
How does EPABX System work?
• This telephone system helps businesses to cut cost by using a private branch
exchange. With the help of this system, businesses aren’t required to run a line
from every phone in the building to the telephone company’s central office.

• The typical PBX incorporate several phone lines from outside the building
which terminates at the company exchange. It also includes several internal
lines that lead to the exchange for the inside phones.

• A computer is used to manage the calls and switches them to one line to
another based on the number dialed. This digital PBX doesn’t require a human
operator.
VoIP for PBX

• VoIP technology is Voice Over Internet Protocol, and some of the


exchanges rely on this technology. This system turns phone calls into
data packages and then sends them over a computer network.

• As compared to regular PBX, a VoIP cuts the extra cost because the
company can use one network for phone calls and data instead of
two. PBX has a central server and not a central switchboard. The
phones in the office have particular software and hardware to
connect to the server.
Virtual PBX
• Business is not required to set up the exchange inside the building as
virtual PBX turns that responsibility over to another company. When
the other company provides PBX services, it brings along a lot of
advantages. You are not restricted to any physical limits on the
number of lines and can get more when needed. The virtual PBX is
also known as hosted PBX systems.

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