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Emotional Intelligence in Contemporary Business: Presented By: Dr. Rohit Bansal

The document discusses emotional intelligence in contemporary business. It defines emotional intelligence and its five types: self-awareness, self-management, self-motivation, empathy, and social skill. It also categorizes emotions into positive and negative and lists applications of emotional intelligence in organizational behavior such as selection of employees, job performance, leadership qualities, decision making, creativity, and conflict management.

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Parth Gandhi
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25 views7 pages

Emotional Intelligence in Contemporary Business: Presented By: Dr. Rohit Bansal

The document discusses emotional intelligence in contemporary business. It defines emotional intelligence and its five types: self-awareness, self-management, self-motivation, empathy, and social skill. It also categorizes emotions into positive and negative and lists applications of emotional intelligence in organizational behavior such as selection of employees, job performance, leadership qualities, decision making, creativity, and conflict management.

Uploaded by

Parth Gandhi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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EMOTIONAL INTELLIGENCE IN

CONTEMPORARY BUSINESS
PRESENTED BY:
DR. ROHIT BANSAL

1
Introduction
• Emotional intelligence refer to ability of an
individual to detect and manage emotional
cues and information .People who know
their emotion as well as have the ability to
identify and manage emotions of other will
be more effective in their job performance.

2
Concept of Emotional Intelligence

• Emotional intelligence
Self
comprise 5 types Awareness

Social Self
Skill Management
Emotional
Intelligence

Self
Empathy
Motivation

3
Concept of Emotional Intelligence
• Self Awareness: Being Aware of what your feeling.
• Self Management: The ability to manage your own
emotions.
• Self Motivation: The ability to motivate yourself in
unfavorable situation
• Empathy: The ability to sense how others are feeling
• Social Skill : The ability to handle emotion of other.

4
Emotional Dimensions/Types of emotion
• Emotion Can be Categorised in two categories
• Positive Emotions: positive emotions are those
which are having positive influence over particular
Individual E.g. Hope, Optimism, Happiness etc
• Negative Emotions: Negative emotions are those
which are having Negative influence over particular
Individual E.g. Hate, Jealousy, Anger etc.

5
Application of Emotional Intelligence in
Organisational Behaviour or Significance of
Emotional Intelligence
• Selection of Employees
• Job Performance
• Leadership Qualities
• Decision Making
• Creativity
• Conflict Management
• Better Understanding of human Behaviour
• Motivation

6
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