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Information System Analysis and Design 2

Here are the key roles of a systems analyst as a consultant and supporting expert: 1. Consultant - As a consultant, the systems analyst acts as an advisor to the organization. They help identify opportunities for improvement, recommend solutions, and provide guidance throughout the systems development process. 2. Supporting Expert - As a supporting expert, the systems analyst provides technical expertise and assistance to various teams and stakeholders. They help translate business requirements into technical specifications, ensure feasibility of solutions, and help address issues that arise during implementation and use of new systems. In summary, as a consultant the systems analyst advises the organization, and as a supporting expert they provide hands-on technical guidance and assistance throughout the systems development lifecycle
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0% found this document useful (0 votes)
46 views

Information System Analysis and Design 2

Here are the key roles of a systems analyst as a consultant and supporting expert: 1. Consultant - As a consultant, the systems analyst acts as an advisor to the organization. They help identify opportunities for improvement, recommend solutions, and provide guidance throughout the systems development process. 2. Supporting Expert - As a supporting expert, the systems analyst provides technical expertise and assistance to various teams and stakeholders. They help translate business requirements into technical specifications, ensure feasibility of solutions, and help address issues that arise during implementation and use of new systems. In summary, as a consultant the systems analyst advises the organization, and as a supporting expert they provide hands-on technical guidance and assistance throughout the systems development lifecycle
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Information System Analysis

and Design
By
Diana J. Mjema
Assistant Lecturer
[email protected]
Coverage
• Roles of the systems analyst.
• Qualities of System Analyst.
• Types of Systems for user.
• Integrating new technology into traditional systems.
• List and brief describe the phases of the systems development life
cycle.
Roles of the System Analyst

• The analyst plays a key role in information systems development


projects.
• Must understand how to apply technology to solve business
problems.
• Analyst may serve as change agents who identify the organizational
improvement.
Qualities of the System Analyst

• Working knowledge of information technology.


• Computer programming experience and expertise.
• General problem solving skill.
• General knowledge of business process and terminology.
• Good interpersonal communication skills.
• Good interpersonal relations skills.
• Strong personal and professional ethics.
• Self-disciplined and self-motivated.
• Flexibility and adaptability
System Analyst Recommend, Design, and Maintain Many Types of Systems for Users
OPERATIONAL LEVEL

Transaction Processing System (TPS)


• It is a process of large amounts of data for routine business
transactions.
• Automate handling of data about business activities (transactions)
• Process orientation
• Support the day-to-day operations of the company
Example:
• Payroll Processing.
• Inventory Management.
• Cash deposit and withdrawal system at bank used by the teller.
• Computerized attendance system at school and college.
KNOWLEDGE LEVEL

• Office Automation System (OAS).


Supports data workers who share information, but do not usually
create new knowledge
Examples: Word processing, Spreadsheets etc.
• Knowledge Work System (KWS).
Supports professional workers such as scientists, engineers, and
doctors.
Examples: computer-aided design systems, virtual reality systems.
Higher Level
Management Information System (MIS)
• To supports data worker who share information but do not usually create new
knowledge.
• Converts raw data from transaction processing system into meaningful form.
• Data orientation.
Example: Word processing, Spreadsheets, Desktop publishing, Email Electronic
scheduling, Communication through voice mail, Email, Video.
Expert System (ES)
• Captures and uses the knowledge of an expert for solving a particular problem
which leads to a conclusion or recommendation.
Examples: MYCIN ( is an early expert system, or artificial intelligence (AI) program,
for treating blood infections. In 1972 work began on MYCIN at Stanford University in
California.
Decision Support Systems (DSS)

• Designed to help decision makers


• Provides interactive environment for decision making.
• Involves data warehouses, executive information systems (EIS).
• Database, model base, user dialogue.
• Examples: financial planning with what-if analysis, budgeting with
modelling.
Note: A data warehouse is a subject-oriented, integrated, time-variant
and non-volatile collection of data in support of management's decision
making process. For example, "sales" can be a particular subject.
Strategic Level

• Executive Support System (ESS)


Helps executives to make unstructured strategic decisions in an informed
way
Examples: drill-down analysis, status access
• Group Decision Support System (GDSS)
Permit group members to interact with electronic support
Examples: email
• Computer-Supported Collaborative Work System (CSCWS)
CSCWS is a more general term of GDSS. It may include software support
called “groupware” for team collaboration via network computers.
Example: video conferencing, Web survey system
Integrating New Technologies into Traditional Systems

• Ecommerce and Web Systems.


• Enterprise Resource Planning Systems.
• Wireless Systems.
• Open Source Software.
Systems analysts need to be aware that integrating technologies affects all types of system
Ecommerce and Web Systems

Benefits
• Increasing user awareness of the availability of a service, product,
industry, person, or group.
• The possibility of 24-hour access for users.
• Improving the usefulness and usability of interface design.
• Creating a system that can extend globally rather than remain local,
thus reaching people in remote locations without worry of the time
zone in which they are located.
Enterprise Resource Planning Systems
(ERPS)
• Performs integration of many information systems existing on
different management levels and within different functions
Example: Oracle
Oracle Database (commonly referred to as Oracle RDBMS or simply as
Oracle) is an object-relational database management system produced
and marketed by Oracle Corporation.
Wireless Systems

• System analyst may be asked to design standard or wireless communication


networks that integrate voice, video and email into organizational intranets or
industry extranets
• System analyst may also be asked to develop intelligent agents
• Example: Telecommunication services
• Wireless communication is referred as m-commerce (mobile commerce)
An extranet is a private network that uses Internet technology and the public
telecommunication system to securely share part of a business's information or
operations with suppliers, vendors, partners, customers, or other businesses.
An intranet is a private network, accessible only to an organization's staff. Generally
a wide range of information and services from the organization's internal IT systems
are available that would not be available to the public from the Internet.
Open Source Software (OSS)

• An alternative of traditional software development where proprietary


code is hidden from the users
• Open source software is free to distribute, share and modify
• Characterized as a philosophy rather than simply the process of
creating new software
• Example: Linux Operating System, Apache Web Server, Mozilla Firefox
Web browser,, and Joomla.
Systems Development Life Cycle (SDLC)

• Traditional methodology used to develop, maintain, and replace


information systems.
Phases in SDLC:
• Planning
• Analysis
• Design
• Implementation
• Testing
• Maintenance
Systems Development Life Cycle (SDLC)
(Cont.)
• Planning - (Why build the system? How should the team go about building it?).
• Analysis - (Who uses system, what will it do, where and when will the system
be used?).
• Design - (How will the system work?).
• Implementation- (Developing a system).
• Testing – (determine if the proposed design meets the initial set of business
goals).

• Maintenance- (involves maintenance and regular required updates of the


system)
End
Assignment One - Individual
Explain roles of System Analyst as;
1. Consultant.
2. Supporting Expert.

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