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TCP Troubleshooting-Prnt

This document discusses various TCP/IP troubleshooting tools including: ARP, HOSTNAME, IPCONFIG, IFCONFIG, NETSTAT, NSLOOKUP, PING, TRACERT, ROUTE, and the Telnet utility. It provides information on what each tool is used for and examples of basic commands. The tools are used to identify TCP/IP settings, test connectivity, trace routes, and diagnose potential network issues. Telnet specifically allows remote access and configuration of network devices for further troubleshooting.

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Mehari Temesgen
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50 views35 pages

TCP Troubleshooting-Prnt

This document discusses various TCP/IP troubleshooting tools including: ARP, HOSTNAME, IPCONFIG, IFCONFIG, NETSTAT, NSLOOKUP, PING, TRACERT, ROUTE, and the Telnet utility. It provides information on what each tool is used for and examples of basic commands. The tools are used to identify TCP/IP settings, test connectivity, trace routes, and diagnose potential network issues. Telnet specifically allows remote access and configuration of network devices for further troubleshooting.

Uploaded by

Mehari Temesgen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Troubleshooting network connectivity

Unit objectives
• Identify TCP/IP troubleshooting tools
• Discuss the Telnet utility and its functions
• Diagnose a problem and choose the
appropriate troubleshooting tools
Topic A
• Topic A: TCP/IP troubleshooting tools
• Topic B: Telnet
TCP/IP troubleshooting tools
• ARP
• HOSTNAME
• IPCONFIG
• IFCONFIG
• NETSTAT
• NSLOOKUP
• PING
• TRACERT
• ROUTE
ARP (and RARP)
• ARP supports All TCP/IP clients
• Helps a host to find
– the MAC address of another host
– on the same internetwork,
– if appropriate host’s IP address is given
• RARP is used to find a host’s own IP address,
when it’s own MAC address is known.
– For a “network boot”.
TCP/IP Utilities
• Ping
• Traceroute or tracert
• Arp
• Netstat
• Many more….
Ping
pinging
Tracert
Arp protocol
 Short for Address Resolution Protocol, a TCP/IP
protocol used to convert an IP address into a
physical address, such as an Ethernet address. A
host wishing to obtain a physical address
broadcasts an ARP request onto the TCP/IP
network.
The host on the network that has the IP address
in the request then replies with its physical
hardware address.
 There is also Reverse ARP (RARP) which can be
used by a host to discover its IP address. In this
case, the host broadcasts its physical address and
a RARP server replies with the host's IP address.
Webopedia.com
Arp functions
Arp
Netstat functions
Netstat –r
Netstat –n
Netstat –a
Netstat -e
HOSTNAME
• Supports All TCP/IP clients
• Used to determine the local machine’s host name
• Just type “hostname” from a command prompt
IPCONFIG
• Supports Windows 98 and Windows
NT/2000/Server 2003/XP platforms
• Displays the current IP settings for the system
• Used to renew or release IP addresses
assigned by a DHCP server
Activity

Discussing ARP, HOSTNAME, and


IPCONFIG
IFCONFIG
• Supports UNIX platform
• Displays the current network interface setting
for the system
NETSTAT
• Supports all TCP/IP clients
• Displays protocol statistics and current
TCP/IP network connections
NETSTAT – an example
Activity

Discussing IFCONFIG,
and NETSTAT
NSLOOKUP
• Supports all TCP/IP clients
• Retrieves information stored by the DNS
server
• Is an industry standard used for obtaining
information from a DNS server
DIG
• Used to support only UNIX clients, but has now been
ported to the Windows platform as well
• Lets you retrieve information stored by the DNS
server
• Doesn’t come with Windows
• Neither NSLOOKUP nor DIG will work with a
workgroup; you have to be in a domain.
• Both NSLOOKUP and DIG examine the DNS server
search process.
DIG – an
example
PING
• Supports all TCP/IP clients
• Verifies connections to one or more remote
computers
TRACERT
• Supports all TCP/IP clients
• Used to trace the route that a packet takes to
reach the destination
TRACERT – an example
ROUTE

• Supports all TCP/IP clients


• Used to manage static routing tables
Activity

Discussing NSLOOKUP, DIG, TRACERT,


PING, and ROUTE
Telnet
• Supports dumb terminal connection and
emulation with remote servers
• Telnet provides access through terminal
emulation to any host running a Telnet
daemon service
• Used for remote configuration of hubs and
routers
Telnet utility on Windows NT/2000/XP/Server 2003

• When TCP/IP is installed on a Windows


NT/2000/XP/Server 2003 station, Telnet is
added to the system
Troubleshooting with Telnet
• Telnet is a powerful diagnostic tool
• It provides a way of sending commands
directly to a server process and viewing the
results when higher-level protocols or
applications appear to be failing
Activity

Discussing Telnet

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