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An Entrepreneur Who Changed Retail Business in India: by Manish, Goutam, Bitu and Ekta

Kishore Biyani is the founder and Group CEO of Future Group, one of India's largest retail and lifestyle companies. He pioneered the concept of organized retail in India by launching Pantaloon stores in 1987 and Big Bazaar hypermarkets in 2001. Under his leadership, Future Group has expanded to include various retail formats, brands, shopping malls, logistics, and other consumer businesses. Biyani's entrepreneurial vision and strategies around pricing, customer experience, and private labels have made Future Group a leader in the retail industry and transformed shopping in India.

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65 views33 pages

An Entrepreneur Who Changed Retail Business in India: by Manish, Goutam, Bitu and Ekta

Kishore Biyani is the founder and Group CEO of Future Group, one of India's largest retail and lifestyle companies. He pioneered the concept of organized retail in India by launching Pantaloon stores in 1987 and Big Bazaar hypermarkets in 2001. Under his leadership, Future Group has expanded to include various retail formats, brands, shopping malls, logistics, and other consumer businesses. Biyani's entrepreneurial vision and strategies around pricing, customer experience, and private labels have made Future Group a leader in the retail industry and transformed shopping in India.

Uploaded by

ritzkullen
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 33

An Entrepreneur

who changed
Retail Business in India

by
Manish, Goutam, Bitu and Ekta
“King of Retail”

Mr. Kishore Biyani

2
ABOUT KISHORE BIYANI

 Belongs to a business family(cloth trading)


 Graduated in commerce from HR college,
Mumbai
 Introvert and shy natured person
 Logical questing and reasoning
 Was very pro change
en eu r ??
En t repr
e h im an
a d
What m
b us i n e ss
g f a m i ly h ai n
•D y i n e t ai l C
a ni z e d R
•N o o r g
e s o u r ces
•R
s k t a k e r
• Ri
n i t i a t o r
•I
f l u e n ce r
• In
Kishore Biyani,
Managing Director of The Future Group

The Evolution of Kishore Biyani-


1987-88 – He began manufacturing trousers
1988-92 – He got BARE jeans and John Miller in the Indian
market
1997 – 2001 -He launched his stores starting with the private
label Pantaloons, department stores and then other formats
2006 – Biyani commands over 1.3 million sq ft of retail space
GUIDING PRINCIPLES

 Leadership: to be a leader, both in thought and


business.

 Respect & Humility: to respect every individual and


be humble in his conduct.
GUIDING PRINCIPLES

 Valuing and Nurturing Relationships: to build


long term relationships.
 Adaptability: to be flexible and adaptable, to meet
challenges.
 Flow: to respect and understand the universal
laws of nature.
Kishore Biyani is the Managing Director of Pantaloon
Retail (India) Limited and the Group Chief Executive Officer
of Future Group.

He has led Pantaloon Retail’s emergence as the India’s


leading retailer operating multiple retail formats that now
cater to almost the consumption basket of a large section
of Indian consumers.

Kishore Biyani led the company’s foray into organized


retail with the opening up of the Pantaloons family store
in 1997. This was followed in 2001 with the launch of Big
Bazaar, a uniquely Indian hypermarket format that
democratized shopping in India. It blends the look, touch
and feel of Indian bazaars with aspects of modern retail
like choice, convenience and quality. This was followed by
a number of other formats including Food Bazaar, Central
and Home Town.

The year, 2006 marked the evolution of Future Group,


that brought together the multiple initiatives taken by
group companies in the areas of Retail, Brands, Space,
Capital, Logistics, Media & Brand Factory.
Headquartered in Mumbai

Employees over 30,000 people.

Pantaloon Retail is the flagship company of Future

Group
Has over 1000 stores across 61 cities in India
Retail Media
Brands Logistics
Consumer Finance Leisure & Entertainment
Insurance Shopping Malls
Capital Knowledge Services
Ventures E-Tailing

11
Retail Format observed at Pantaloons

12
STORE DESIGN & LAYOUT
PRICING
High turnover

Low Margin High Margin

Low turnover

Since Pantaloons provides products to a potentially large number of customers at


affordable prices, it falls in the High Turnover - Low Margin Category.
14
CUSTOMER RELATIONSHIP MANAGEMENT
To survive in the tough competition Pantaloon uses different strategies to attract customers and to retain them.
– Events

– Fests

– Loyalty programs

– Gift Vouchers

15
ENTREPRENEURIAL DECISIONS
What makes Pantaloon a well managed Business??

 Robust Backend

 Partnership with SAP

 Strong Management bandwidth

 Recruiting more than 500 people every month.

 Pantaloon as a preferred employer of choice in Retail.

 Balanced Scorecard as a motivation tool.

16
17
FUTURE GROUP’S VISION
VISION STATEMENT
We Shall Deliver
Everything
Everywhere
Everytime for,
Every Indian Customer,

in the most profitable manner.


COMPETITIVE ADVANTAGE


Pricing
Overall shopping experience
Give Special offers
Private label brands
Focus on regional products
Collaboration with major FMCG
companies
Planned logistic network
Social corporate responsibility.
FINANCIALS FOR YR 2008-09
Net Cash Generated by Operating Activities 206.11crores.
Net Cash from Financing Activities 626.72 crores.
Net Current Assets 3,218.18 crores.
Net income of 7,764.80 crores.
FUTURE GROUP - MILESTONES

FUTURE GROUP - MILESTONES


•1987 Incorporated as Manz Wear Private Limited.
•1991 Launch of BARE
•1992 IPO
•1994 The Pantaloon Shoppe
•1995 John Miller
•1997 Pantaloons
•2001 Big Bazaar, India’s first hypermarket
•2002 Food Bazaar
•2004 Central – ‘Shop, Eat, Celebrate In The Heart Of Our City’ - India’s
first seamless mall is launched in Bangalore.
•2005 Fashion Station - the popular fashion chain is launched
•2006 Future Capital Holdings, the
company’s financial arm launches real
estate
•2007 Kshitij and Horizon and private
equity fund Indivision. Insurance and
consumer credit.
•Multiple retail formats including Collection
i, Furniture Bazaar, Shoe
Factory, EZone, Depot and
futurebazaar.com are launched across the
nation.
•Group enters into joint venture
agreements with ETAM Group and
Generali.`
What makes
Resources
him different?

Capabilities

Core Competencies

Competitive Advantage

Value Chain Analysis


Internal Environment (contd.)
Capabilities and Core Competencies:

> Effective and efficient Inventory control

> Diverse Industries

> Volumes / Economies


Competitive advantage
Competitive Advantage:

> Costly to imitate - Volumes / Economies

> Valuable :
Adaptability - To be flexible, to meet challenges
Introspection - Leading to purposeful thinking
Corporate Social Responsibility

•Aadhar
•Employment
•Pricing
Diversification
Supply
Chain
Shopping Malls solutions Retail

Learning & Brands


Development
Core Sectors

Consumer
Finance
Media

Capital Insurance
Co-operative Strategy

JVs with:

1. Staples Inc., U.S. - Staples Future Office Products Pvt. Ltd. was
formed in May ’07 with an aim to make it easy for Indian customers to
run their offices by providing over 7000 products covering the entire
gamut of technology, stationery and office furniture.

2. Generali Group, Italy - Future Generali


AWARDS AND ACCOLADES

Mr. Kishore Biyani has been awarded the following awards:

 Ernst & Young Entrepreneur of the Year 2005 in the Service Sector.
 Lakshmipat Singhania – IIM Lucknow Young Business Leaders Award, in 2006
 Best Employers in India (Rank 14th) – Pantaloon Retail (India) Ltd, IN 2007
 CNBC First Generation Entrepreneur of the Year 2008
 Most Admired Food & Grocery Retailer Of The Year IN 2009

31
Conclusion
KB was successful in making Future Group as one of
the country’s leading business groups present in retail
segment
The company is increasing profits at very steady and
speed pace
As part of CSR he is also working to develop retail
segment in rural areas

a small video
THANK YOU

33

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